Reviews of Two Bettys Green Cleaning Service (Cleaning Company)

John Singleton

I would not recommend this service. I have been using them for about year now.They are not super cheap (about $40 dollars an hour) and the company is poorly managed. They consistently had trouble placing cleaners for our house. I had to call several times to remind them that we want our house cleaned. "Hey, its been two weeks do you have some one scheduled to come clean our house?" "Oh I am so sorry sir we will work to find someone". This happened several times. I would like to mention that I live in Minneapolis not some remote suburb. Two Bettys tried to make things right on their end by giving free cleanings but the problems just keep on happening. I don't want to have to babysit my cleaning service. The other problem with this company is the constant change of staff. I understand that they want to support up and coming folks but they do a very poor job of transferring the details/specifics of how you want your house cleaned. Do you want a different cleaner in your house every few weeks / months? The bottom line is that you are paying a premium for non-premium service. Maybe you will get lucky and have a cleaner assigned to your house for a long period of time.

Amber Wallin

Women owned business with dedicated staff!

Alicia Smestad

We’ve been very happy so far after 3 cleans or so with our new recruit from two Betty’s- very thorough and thoughtful. We had a hiccup or two at the start to get a regular person assigned but the communication and temporary folks who cleaned were on top of it. It’s important to get what you pay for and the price/value is very fair based on 3 previous companies we’ve used over the last 15 years. Give them a go!

Brent Nelson

I reached to them for an estimate. It look two to three days to respond. After they did respond they advised that it would take them even two months to setup an appointment to come give me an estimate. I recognize that they have the right to manage their business in the way they best see fit, but waiting two months to even get an appointment is poor service.

tobias dryden

Locally...The Best kept secret Great core values Diverse culture Therapeutic work and ethics

Caitlin Rogers

We've loved having Two Bettys keep our office clean and tidy. They've been outstanding and I'd highly recommend them to other local businesses looking for a cleaner.

Sarita Parikh

On the whole, the quality of Two Bettys cleaning is subpar--it's been disheartening. I had expected far better quality at premium pricing service (about $40/hour with tax). Pros: - The cleaners and support staff are friendly people with excellent communication skills Cons: - On the whole, it seems like the cleaning model is to check things off the list, but not to ensure that they are thoroughly clean. I'll share a few examples: 1. Some mold started growing in a shower. I assumed it would be addressed. It wasn't, at all, for weeks. I sent my cleaner a note about it and he took care of it. But is it okay for a shower to still contain mold when you're done cleaning it? Over multiple weeks? 2. A similar story for the kitchen sink: There was mold in the corners of a stainless steel sink for weeks--this seems like quite a simple issue to resolve. I also sent my cleaner a note about this, but, again, I find it odd that I needed to ask him to take care of the mold. 3. Toilets routinely had pink stains at the rim of the bowl--that section simply wasn't cleaned. 4. After a cleaning, a bathtub was dirty with pink stains and crusted dirt. I think the tubs get a quick wipedown, but not an actual cleaning. It's great to support a local business, and they are super-nice people. But the quality is poor.

Alex Iantaffi

I have found the entire experience with Two Bettys wonderful, from the intake process to our relationship with our cleaner who comes in every week and is able to navigate our home and lives with grace and competence. My family and I are thoroughly happy with Two Bettys and glad to know we're supporting a company who supports their employees too!