Reviews of SERVPRO of Saginaw (Cleaning Company)

Ronald Maxwell

The people at Servpro of Saginaw Dave project manager was kind courteous and above all honest and the people who work for them are also the same way very professional and did their job and did a very good clean up five stars all right

Carol McClellan

Serv pro responded so quickly, so completely, so politely, and so perfectly that I wish I could give more than 5 stars! Thank you to your entire staff!

Ann Bench

Michelle Gricar set us up immediately after frozen pipes caused flooding in our home. Kathy S sent her crew the same day to begin drying us out. She was on top of everything and so helpful. The reconstruction was coordinated be Dave Sova and he was constantly in touch and present during the recon making sure I was happy with everything. His attention to detail was wonderful and I'm grateful that I could trust the details to him and not have to worry. He was very thorough and empathetic.Moe, did an outstanding job and he and his crew were amazing. They minimized the stress involved in this project and I'm so grateful for the professionalism of the entire Servpro team.

Sean Winters

I was very happy with Servpro’s work. They were exactly what a service company should be. Thank you Servpro.

Mike Buchman

This company is so AWESOME !! My old carpets look fabulous, better then anything I could have hoped for . The young man who came was so very professional and one could tell he loved his job and was proud of the company he worked for. Highly recommend to everyone as a company with good old fashion work ethics and a product I am proud to show off.

Katie Priest

SERVPRO of Saginaw has been nothing short of amazing. Dave has worked in a timely fashion all while keeping me in the loop and taking time to answer my many questions regarding the home restoration process. Experiencing a house fire is extremely stressful and Dave has done an excellent job mitigating my stress by handling all the behind the scenes work along with his wonderful SERVPRO team. I highly recommend SERVPRO of Saginaw if you are in need of restoration services. I know I will be using their services in the future if the need arises.

Mark Harrison

Thank you Dave Sova for being so professional with the remodeling of our kitchen. Everything was quick, on time and stress free. The demo guys were awesome too. They also hooked up the sink and stove and were a great representation of the company. My wife and I are super happy with your service and the kitchen looks awesome! Nice work Dave

Nancy Berkompas

Easy to work with. Always on time. Trustworthy. Efficient.

clifford rogers

Your company Servpro of Saginaw is super! The people you sent out after I called were better than expected. Having someone who answers your phone calls and can actually tell me what to expect and it be true was the icing on the cake, though. That lady needs a raise!

Rachel Lange

Shandon from Servpro extremely professional and has been very easy to work with. We have used he and his staff 4 times for various cleanup jobs to include lead paint abatement. His team is efficient and thorough- everything that one could expect from a company like this. I would reccomend Shandon and his Servpro team to anyone in need of their services.

Camila Haper

Thank you serpro I thought the water damage would not be that great. But when your tech’s point out all the moisture build-up and the crumbling wall behind my shower I knew I had a serious problem. Thanks for being thorough in your assessment and quick in your repairs.

Walker Jenkins

I recently bought a restaurant that had been shut down for a while and was hoping to get it opened back up. However, the major problem with getting my health permits approved was some mold damage in the refrigerator, freezer, and dishwasher area. One call to Servpro of Saginaw and they were able to get it all completed in a matter of hours. What an awesome team. Great job Servpro.

Michael Colby

Quick to respond, professional and thorough!

jack hardy

A fire was a devastating experience that I don’t wish on anyone. If it happens to you, Servpro of Saginaw is the company to call.

Paul Jean

Prompt and professional service. I will without reservation call these folks again when I need my carpets cleaned. They were able to find time in their schedule promptly and adjusted the cost as I had over estimated the size of the job. But most importantly, the service rep who came and did the actual work was the best. Professional, respectful, diligent, went right to work, and focused on the job. Dale was exceedingly careful to leave the place clean and ordered. Thanks Dale.

Todd Tyler

In February of 2019 our dishwasher leaked and destroyed our less than 2 year old kitchen floor and cabinets. we called servpro on the recommendation of our insurance company. They came and did the remediation, in that process, they caused a leak in the refrigerator water line, left it leaking for the rest of the nearly 4 month long process. The crew also destroyed the remaining custom wood floor by pushing sideways (yes, sideways) our 600# commercial range, followed by our fully loaded commercial refrigerator (again, sideways) across our wood floors gouging them up to the point of unrepairability. Their carelessness caused us to have to replace the entire floor. Now, the finish (install) crew out of flint, I had to make them re-do different things 6 times. They blatantly committed insurance fraud by charging my insurance company $4000 for countertops they didn't buy, $3600 for $1400 in cabinets, repair of 500 sf of drywall (our entire kitchen has about 250 sf), all in all, there was $7200 in fraudulent over charges. when we asked for an itemized statement before we paid our deductible, they ignored us, when we demanded an itemized statement, they put a lein on our house. Warning if you deal with these crooks, get an itemized statement all along the way and check it carefully. they will rob you blind and laugh all the way to the bank. We will never deal with servpro again.

Laura Hayward

They are absolutely the best service, restoration company out there. If you want someone that can be trusted, guide you through the process these are the people you want. They are caring, thoughtful, empathetic, trustworthy individuals. The Saginaw office is the absolute best. They are angels that work hard at what they do and are truly one of a kind. Hire the Saginaw office for your restoration work, you will not be sorry. Cathy, Lori, Kristeen and the rest of the crew are FANTASTIC!!!!

B Binger

I'm blessed that our need for Servepro was not as dire as so many of the restoration pics on the site! Nevertheless, Lori and her impressive team came in and did an amazing job with our small stove fire with resultant smoke damage. Our home now smells like home again with all of the signs of soot gone! I'm grateful for the compassionate & professional assistance during a difficult time! Kudos to all!

James Winkler

ServePro Saginaw was very quick, thorough, and explained everything well each step of the way.

Todd Pawlak

Great customer service

Jennifer Drope

Just called hoping for some insight on what to do as our roof was damaged during a storm and now we have water damage. The woman treated me so poorly as if I was some kind of idiot so I ended our conversation and will go elsewhere. You guys came highly recommended and It was disappointing to encounter such poor customer service.

Kimberly Nichols

Driving down the road like a drunk crazy person! Be aware if u see this truck in the road