Reviews of Servpro of Cass & St Joseph Counties (Cleaning Company)

Steve Meyer

Amazing!

Linda Keifer Warnerlee

For 7 TO 10 DAYS RAW SEWAGE was SHOOTING out of my SEWER PIPE...BEFORE I NOTICED IT ,,THERE WAS A BLOCKAGE IN THE PIPE THAT CAUSED PRESSURE THAT BLEW THE LID OFF THE SEWER PIPE.SO NEEDLESS TO SAY ,I HAD A BIG MESS, WALL TO WALL. THIS WAS MEMORIAL WEEKEND SO I HAD TO WAIT TILL TUESDAY TO CALL ANYONE.. THEN I GOT THINKING ABOUT IT, I HAD INSURANCE SO I CALLED SERVPRO... ON MONDAY NIGHT..I TALKED TO CHAD HE WAS VERY EAGER TO HELP ME..HE SAID HE WOULD BE AT MY HOUSE TUES MORNING AT 9:00 am ,, SURE ENOUGH HE WAS.. HE WENT OVER SOME THINGS WITH ME, CHECKED ON THE BASEMENT... I CALLED MY INSURANCE AGENT AND FOUND OUT I WAS NOT COVERED AT ALL.. TALK ABOUT BEING DEVASTATED.... CHAD SAID HE CALLED HIS MANAGER STEVE, AND HE WAS COMING TO TALK TO ME ABOUT SETTING UP PAYMENTS .. WELL BEING ON SOCIAL SECURITY DISABILITY SSI , I WAS A LITTLE NERVOUS ABOUT HOW MUCH PAYMENTS WOULD BE... SOON STEVE SHOWED UP...HE CAME IN, INTRODUCED HIMSELF AND PROCEEDED TO SAY THEY HAD COME UP WITH A NO CHARGE TO ME..I SAID WHAT ? HE REPEATED IT!! I STARTED CRYING...I COULDN'T BELIEVE IT....WHAT A WONDERFUL GIFT....I AM TRULY BLESSED THANK YOU SO MUCH SERVPRO YOU ARE TRULY AWESOME PEOPLE.. STEVE,,CHAD AND THE YOUNG LADY BIG HUGS TO YOU ALL....:-)

Steve Meyer

Amazing!

Linda Keifer Warnerlee

For 7 TO 10 DAYS RAW SEWAGE was SHOOTING out of my SEWER PIPE...BEFORE I NOTICED IT ,,THERE WAS A BLOCKAGE IN THE PIPE THAT CAUSED PRESSURE THAT BLEW THE LID OFF THE SEWER PIPE.SO NEEDLESS TO SAY ,I HAD A BIG MESS, WALL TO WALL. THIS WAS MEMORIAL WEEKEND SO I HAD TO WAIT TILL TUESDAY TO CALL ANYONE.. THEN I GOT THINKING ABOUT IT, I HAD INSURANCE SO I CALLED SERVPRO... ON MONDAY NIGHT..I TALKED TO CHAD HE WAS VERY EAGER TO HELP ME..HE SAID HE WOULD BE AT MY HOUSE TUES MORNING AT 9:00 am ,, SURE ENOUGH HE WAS.. HE WENT OVER SOME THINGS WITH ME, CHECKED ON THE BASEMENT... I CALLED MY INSURANCE AGENT AND FOUND OUT I WAS NOT COVERED AT ALL.. TALK ABOUT BEING DEVASTATED.... CHAD SAID HE CALLED HIS MANAGER STEVE, AND HE WAS COMING TO TALK TO ME ABOUT SETTING UP PAYMENTS .. WELL BEING ON SOCIAL SECURITY DISABILITY SSI , I WAS A LITTLE NERVOUS ABOUT HOW MUCH PAYMENTS WOULD BE... SOON STEVE SHOWED UP...HE CAME IN, INTRODUCED HIMSELF AND PROCEEDED TO SAY THEY HAD COME UP WITH A NO CHARGE TO ME..I SAID WHAT ? HE REPEATED IT!! I STARTED CRYING...I COULDN'T BELIEVE IT....WHAT A WONDERFUL GIFT....I AM TRULY BLESSED THANK YOU SO MUCH SERVPRO YOU ARE TRULY AWESOME PEOPLE.. STEVE,,CHAD AND THE YOUNG LADY BIG HUGS TO YOU ALL....:-)

Willie Skaggs

They will be on the spot when you need them

Nathan Brown

I was blown away at the level of service provided. They went above and beyond, and I am grateful! Thanks so much!

Cindy Keough

Just would like to give a heads up to the GREAT people at Servpro of Cass & St Joseph Counties, Fionna, Artell, Keith, Stephanie and Chris. I found a water mess and these fine people came out at all hours to get the situation under control. They were all so knowledgeable and courteous. Would definitely recommend to all if you want a good job done. Cindy Keough

MB Beals

We are very pleased with Servpro of Cass & St.Joe Counties and their quick response to our flooded family room mess. They were efficient, professional and caring. Many, many thanks to Dan, Chris, Shane (and crew), Ashley and Rachael.

Willie Skaggs

They will be on the spot when you need them

Joanne Pantale

If you have possible mold problems, they will first refer you to a company that comes in to test and sample for a minimum of $600. Then ServPro will send their own person out to give estimate, which entails detailed reformation because they "go by the book". VERY expensive!

Rodney Chupp

Servpro has served us in numerous ways. From custom designing an Emergency Preparedness Plan to responding at midnight to a broken water main for one of our clients..... Servpro of Cass & St. Joseph County are "Lights Out!"

Greg Miars

Serv Pro of Cass and St. Joseph county were very professional and prompt on cleaning out our basement after the flood of 2018. They came in just under the original estimate. Thanks much I hope I do not need you again. Greg Miars

Emilie Sarratore

Great company & Steve is amazing!

Aubrey Hooker

Highly recommend!

Aubrey Hooker

Highly recommend!

Jeff Jennings

A few years back we had a backup from a city sewer drain in our basement. My first thought was to call Serv Pro and get them on it right away. They were at my home very quickly and made a plan on how to handle it. When I went outside to meet them, I noticed several Serv Pro vans up and down the street because many of my neighbors experienced the same problem. They took care of the problem effectively and efficiently and I would highly recommend them if you ever have a situation like I had.