Reviews of Burg's Custom Cleaning (Cleaning Company)

Mark Heidel

Burg's custom cleaning did a wonderful job on our carpets, nice team to work with and our house looks great. would recommend to anyone needing cleaning done!

Ted Rogowski

ed Rogowski We were scheduled to have our carpets cleaned between 2 and 4 pm today. Well they never showed and never called. We called several times only to be met with excuses for the cleaning crew by someone in the office. Promises that the crew will show up first at 4:30, then 5:30, then 6pm, then 7 pm. then 8 pm. Promises and more promises and more no shows and no calls from the crew. Obviously this family business doesn't know how to run a business.

Dan Nelson

The whole Burg organization has been absolutely great to work with. They are professional and very accommodating as is needed in the property management business. They always give us a can do attitude. Kathy and Bill show pride in their company. I would highly recommend their services.

Gary Lusk

AMAZING JOB - I would recommend to anyone!

river russell

Best carpet cleaning service around! They care about your carpet and care about your home. Will go the extra mile to satisfy costumers.

katrina reidinger

What an amazing company they accommodated are same day need as it was important because we were moving in and didn't want to put are stuff down on dirty carpet. They were very friendly did great work and the price was more than fair . I will never use any other company . Thank you burgs 5 star all the way .

Mark Heidel

Burg's custom cleaning did a wonderful job on our carpets, nice team to work with and our house looks great. would recommend to anyone needing cleaning done!

Ted Rogowski

ed Rogowski We were scheduled to have our carpets cleaned between 2 and 4 pm today. Well they never showed and never called. We called several times only to be met with excuses for the cleaning crew by someone in the office. Promises that the crew will show up first at 4:30, then 5:30, then 6pm, then 7 pm. then 8 pm. Promises and more promises and more no shows and no calls from the crew. Obviously this family business doesn't know how to run a business.

Gary Lusk

AMAZING JOB - I would recommend to anyone!

river russell

Best carpet cleaning service around! They care about your carpet and care about your home. Will go the extra mile to satisfy costumers.

katrina reidinger

What an amazing company they accommodated are same day need as it was important because we were moving in and didn't want to put are stuff down on dirty carpet. They were very friendly did great work and the price was more than fair . I will never use any other company . Thank you burgs 5 star all the way .

Jeff Scheuer

Excellent work. Showed up on time, carpets cleaned up very well, great price. Will use again.

Theresa C. Krebs

From the first phone call, ten years ago and every call since, I've been met with total professionalism and knowledge. From the call center to the technicians, everyone at Burg's takes the time to be personable and extremely thorough. I'd recommend Burg's Custom Cleaning to anyone who wants their cleaning done correctly!!

Lauren Fantuzzi

This is my second time using this company, their prices are good and they do great work. Zack helped get really dirty carpet spots left behind by three young kids out and took his time and did a great job! I will be calling them again in the future.

Sobia Haq

This was our second time using Burgs and I am so happy I chose them over other companies. I used Everready in Rochester and had the worst experience. The guys at burgs are professionals, patient, kind, and always helpful. Our sum pump ball got stuck and our basement flooded in patches. Burgs came out and took care of it for us the same day. I wasn’t crazy about the price for renting the fans and dehumidifier but the few companies I checked ran about the same rates. Our basement is all dry and we can’t wait to use them for carpet cleaning in the future.

Lisa Sweeder

Excellent job. 2 man. Got out some ugly stains.

Jeff Scheuer

Excellent work. Showed up on time, carpets cleaned up very well, great price. Will use again.

Theresa C. Krebs

From the first phone call, ten years ago and every call since, I've been met with total professionalism and knowledge. From the call center to the technicians, everyone at Burg's takes the time to be personable and extremely thorough. I'd recommend Burg's Custom Cleaning to anyone who wants their cleaning done correctly!!

Paula Kane- Hatch

2Nd time cleaning our carpets and furniture:) Cleaners are always Friendly and Very Helpful!! Thank you!! It doesnt smell like 3 dogs anymore:)

Paula Kane- Hatch

2Nd time cleaning our carpets and furniture:) Cleaners are always Friendly and Very Helpful!! Thank you!! It doesnt smell like 3 dogs anymore:)

Rachel Palazzolo

Wonderful company, very kind employees. I recommend to call for a appointment

Mark Clem

You simply will not find a better carpet cleaning service than Bill and his crew at Burg's Custom Cleaning. Not only did they successfully clean my pet stained living room and hallway - but they brought my basement stairway carpeting back to it's original color and texture after years of abuse! They are a most courteous and professional crew. And I was just as impressed by their charges! They truly seem to enjoy their profession - and it shows!

Jenny K

This was our first time using Burg’e Carpet cleaning service. Zach and Nolan did an excellent job. They were professional, friendly, and thorough. They got out some heavy foot traffic stains and left behind beautiful, clean, brand new looking carpet. Thanks for the GREAT customer service. Highly recommend this company.

Matt B

Nice locally owned and operated business. Owner is very personable and easy to deal with. They did my two bedroom apartment in under one hour and did a very nice job. They are quick and thorough, I would use them again.

moe green

Some of the most friendly people I've ever done business with. Had my carpets and tile & grout cleaning a while back and I couldn't believe the results. I was planning on getting new carpet and they just brought new life back to my ten-year-old carpet. Also the tile came out awesome. If you're fed up with your typical carpet cleaner call these guys you'll never use another company again.

Nathan Crosby

Not very friendly, I worked for them for awhile and had to leave for family medical reasons and they treated me like trash. No respect for me or my family.

Mark Clem

You simply will not find a better carpet cleaning service than Bill and his crew at Burg's Custom Cleaning. Not only did they successfully clean my pet stained living room and hallway - but they brought my basement stairway carpeting back to it's original color and texture after years of abuse! They are a most courteous and professional crew. And I was just as impressed by their charges! They truly seem to enjoy their profession - and it shows!

moe green

Some of the most friendly people I've ever done business with. Had my carpets and tile & grout cleaning a while back and I couldn't believe the results. I was planning on getting new carpet and they just brought new life back to my ten-year-old carpet. Also the tile came out awesome. If you're fed up with your typical carpet cleaner call these guys you'll never use another company again.