Reviews of Spotless Cleaning by Lucy (Cleaning Company)

11 Hardwick Terrace, Brighton, MA 02135, United States

DESCRIPTION

You have all the information of real people like you who buy the services of Spotless Cleaning by Lucy (Cleaning Company) in Massachusetts.

At the moment this firm receives a score of 3.7 stars out of 5 and the score was based on 3 reviews.

As you can see the average of ratings is very high, but it's only based on few feddbacks, so you will understand that the score isn't too faithful.

You know that we do not usually bother to set tatings when these are correct and we usually do it only if we've had a problem or incidence...

This Cleaning Company belongs to the category of House cleaning service.

Where is Spotless Cleaning by Lucy?

REVIEWS OF Spotless Cleaning by Lucy IN Massachusetts

Sharon Tinberg

A common theme on google and yelp reviews is "I do not think you train your cleaners". I hate to admit it but that statement is true at as many as 70% of cleaning services in business today. In defense of the owners, they could be small and simply do not have the time or they have great business skills but no cleaning skills. That statement is not true at Spotless Cleaning by Lucy. I know because I am the residential cleaning coach who was hired by Lucy, owner of Spotless Cleaning by Lucy, to teach her cleaners a cleaning process that consistently delivers quality results. I am from Austin, Tx and for 20 years my cleaning service cleaned 95 homes per day keeping 754 repeat clients happy on a regular basis. 9 years ago I sold that company and now I travel the US and Canada teaching the C.O.R.E. process of cleaning to cleaners. It is a process which utilizes an apron and the concept of 'don't pass it-clean it'. The success of my training is very dependent upon how the cleaners embrace the C.O.R.E. process. I am delighted to state that lucy's cleaners not only embraced it, they were actually asking me questions all week long about how to be better consistently. What a delight it was to work with such a dedicated and committed group of cleaners. I would encourage you to experience the same delight by utilizing the company that is dedicated to excellence being a habit and not just an occasional act, Spotless Cleaning by Lucy.

Alice Merrick

An unfortunate experience.

Lucy Lynch

(Yes, my name is also Lucy but we are not related!) Lucy and her team have been cleaning my place biweekly for about 10 years. I am moving away soon and I'll miss them dearly. They are fast, thorough, friendly and respectful. Good communication about about any supplies they need, schedule issues, and weather delays. Really couldn't be better.