Reviews of SERVPRO of Boston Downtown / Back Bay / South Boston (Cleaning Company)

Tim Scarpa

Always there when you need them and always professional, courteous and quick! If your looking for a great restoration/remediation company, look no further!

Shannon DeTore

Terrie with ServPro Boston is a true pleasure to work with. She is a “doer” and works so hard to make sure our needs are satisfied. She goes above and beyond to make sure we are happy. I couldn’t recommend her more!

Mary Sloan

Servpro is a great company and Terrie O'Toole is the best!

Steven M

Great and very well rounded company that has there customers best interests in mind. I would highly recommend them for all disaster restoration and reconstruction. Keep up the excellent work!

GEORGE MACCLEAVE

I referred ServePro to a friend of mine for a sink overflow that went through the floor into the ceiling below. He called and Terrie Otoole set everything up for the cleanup. They where able to inspect the damage and start the clean up that afternoon. Great customer service! George

Shawn Bloom

Great Service. Terrie O Toole is great to work with. They are the best in the business.

Philip W

Excellent company. Expensive, but they do a terrific job thanks to the Owner Paul. He makes sure you are satisfied with the job. I would definitely recommend them and appreciate my Contractor Colonial Masonry for referring. Paul is the main reason I give this five stars.

James Nash

Great company and high level of customer service!! They have helped me out on several occasions. They always put the customer first and they make sure that you are truly satisfied with their overall work. If you have any water restoration issues. I would advise that you call servpro of Boston downtown and Back Bay.

Bobby Negron

The Servpro team did an amazing job during a challenging time when we recently had water damage in our basement. Daury was great from day 1!!! Michelle was also an amazing help making sure I had everything I needed from start to finish! Great job Servpro!

QRSTs info

awesome Job. They did exactly what was asked in a timely manner.

judy k.

Great experience with Servpro of Boston. Daury Medina is very knowledgeable. He clearly explained the work that needs to be done and patiently answered all my questions. He is very helpful and very nice too!

Ann Stefanelli

Always an above level of customer service and impeccable work. My company has used the crews at both the Boston Branch and the Weymouth Branch. Terrie O’Toole raises the bar with facilitating a crew quickly for restoration day or night. I highly recommend this company and Terrie!

Carol Mungovan

Our experience with Servpro Boston was excellent. They sent a supervisor out the day I called and machines were delivered to our home the following day. They came within the time frame promised, and phoned with a 15 min "we are on our way". They were thorough, knowledgable and courteous. I wouldn't hesitate to call them again.

Michael Shea

Couldn’t have had a better experience at a bad time this company handled the loss with integrity and great care

TJ Magnell

Highly experienced and extremely responsive. All work is done as quickly and efficiently as possible.

Jordan Branco

Great service and wonderful crew! Responded promptly and were there for me the whole time! Terrie O’Toole and her team had my back when I needed it most.