Reviews of MaidPro Springfield (Cleaning Company)

Melissa Brown

Millie always does a thorough job. She pays close attention to details and the house looks great when she’s finished.

Kathryn Chace

We've used maidpro for 10 years. Our house kept in tip-top shape by Cheryl D and we appreciate all of her hard work!

Yvette Cass

Had my first cleaning and I am very happy! Wanda and Louise were friendly, and efficient. They did a great job!! And honestly I thought it was going to be more expensive but it is very reasonable. To me it's priceless! I'll love my home to be nice and clean but severe back conditions make it very difficult for me to keep up.

Laurence Cohen

Cheryl and Annette were great!

Jen McColley

Alex and Xiomy did a fabulous job with my first cleaning. I have back problems that has prevented me from doing any rigorous cleaning for quite a long time, and so my house was pretty dirty. When I came home from work and saw not a speck of dust or dirt anywhere, I almost cried I was so happy. They quite literally cleaned everything. I am one happy customer.

Kat Marrone

Kelli is our pro and she's amazing! She's managed to get some crud and stains off of things that I've spent far too long scrubbing. Our house is always sparkling when she leaves, and we're so happy with her

Licilu Baird

Cheryl does a terrific job every time! My husband gets home from work before I do, and he LOVES the look of the wood floor when he walks in. She makes us almost forgot we own a big hairy dog!

Allison Barbieri

Was very happy with Valerie. She did an excellent job cleaning my house.

Jeffrey Bampos

The floors of my apartment had been tracked up with caked-on dirt. MaidPro had a team of two clean the entire place. The floors were shining clean and so was the rest of the apartment. I highly recommend them.

Carol Brown

We have had Xomara Suarez for over five years and she continues to do an excellent job. Xomara is an asset to her profession. Most importantly, an asset to the company.

Cate Twohill

Carla did an excellent job in our kitchen! My husband is an amateur chef and the grease on the cabinet fronts builds up quickly. She brought them back to life and even took multiple passes on the high-trafficked floor to make it shine. We're looking forward to regular visits from Carla!

Erin Field

I've used Maidpro in Springfield MA for about 5 yrs now and I am thrilled with my assigned worker's service. She does an excellent job and thankfully does not move my stuff around. She's pleasant and I'm always happy to come home the day she cleans b/c my house smells great.

Veronica Mickelson

Carla did an amazing job and was so friendly and professional. She went above and beyond to clean the floors, cabinets and walls several times until they were sparkling! She even chatted with my curious kids the whole time she was working. She showed up and left right on time and the house looked amazing. We will be requesting her again!

Joanna Cobleigh

Nice people. Great job. So happy to have MaidPro!

Monica Crimmins

I LOVE coming home to clean house every Friday. Louise does a phenomenal job each and every time. My daughters love going to their rooms to see what silly thing she has done with their stuffed animals or dolls after cleaning their rooms. She sometimes lets our dog out and of course he loves her too. Thank you for all that you do!

Aaron Abdelmaseh

We’ve had Millie helping us with the house for the last 3 years, and she’s been fantastic to work with! Thank you Millie for everything you do!

Bruce Lague

Millie and Raniona were great! This was a first time cleaning and they were unfamiliar with the unit. Nevertheless, They did an excellent job!!

Alyssa Gillis

Anna and Alex were professional and quick, they did a wonderful job, really getting into the nooks and crannies! They also have the patience of saints, dealing with my four year old running around asking them questions every five minutes! I couldn't be happier and will definitely recommend maidpro to friends and family!

Christopher Faille

We have been using MaidPro for about a year now. We have benefitted greatly. We especially appreciate their policy on the replacement of breakables. We especially applaud our PRO, Millie. She will be found doing her best, and has consistently exceeded our expectations. - Diane Young and Christopher Faille

Edward Smith

Theresa does such a great job. Really enjoy having her in my home. Sheryl Smith

Elinor Kelliher

I love this. Have had Cheryl for years now. She does a meticulous job every month. Really appreciate and trust her. Highly recommend MaidPro and Cheryl!

Nechama Katan

Ramona and Millie did a great job on our first cleaning. They were professional, on time and the house has not looked this good in a long time (if ever).

LouAnn Pepe

I am so happy with the work that Millie does. She is extremely thorough and consistent and my house is a pleasure to come home to after she has been there. She goes above and beyond every time and I am so grateful to have her!!

Elaine Wettemann

I have never used a cleaning service before. My mom is 97 and is not able to do a good job cleaning her house anymore. She refuses to let me help, saying "I can do it". I finally decided to take the bull by the horns and get the service in there in spite of her protests. I am so glad I did. MaidPro did an absolutely wonderful job and her house looks and smells fresh and clean. The two ladies who came to do the cleaning were friendly and professional, and my mother liked them a lot. The job they did was great! The price is very reasonable, and I will have them come once a month from now on. I am thoroughly satisfied and happy with this service, and after a few objections, my mother is too. Thanks MaidPro.

Iris Fadlon

I love coming home after a long day and see my house so clean. Thank you Cheryl!

Bert Horton

Sandi did an outstanding job cleaning my apartment.

Melissa Whitbeck

Great service! I have been using Maid Pro for 4 months now, and the service has been excellent every single time! I have 4 kids, and so you can imagine how messy my house can get, but every time Maid Pro comes, it looks like we are living in a hotel after they are done (until the kids mess it up again!) They are very consistent, friendly, and thorough! I'm very happy with their services and would recommend them to anyone!

Brian Knight

Decided to give MaidPro a chance for my first experience with a cleaning company, and could not be more satisfied. Xiomy and Alex did an amazing job. Felt so great walking into a extremely clean home. Would highly recommend.

Zoe Rojas-McCaskill

We have Evelyn...Having a bad back I hate mopping my kitchen floor and vacuuming the stairs. it’s always a great feeling coming home to a extra clean home and my kitchen floor mopped!!

Debra Nyman

Ramona Gomez is my PRO and she does a great job of cleaning my home. I love her personal touches such as adding water to a dry plant. I really appreciate her attention to detail as well.

James Acciardo

Very happy with Maidpro. Amber cleans my house every week and does a great job. Thanks Amber.

Melody Sabonis

U suck

James Francisco

Dayana and Kelli were very friendly and did a fantastic job cleaning my home! Thank you guys again!

Rob Lightbown

We have had Millie as our PRO for almost a year now & we wouldn't want anyone else!! Millie does a fantastic job and is always meticulous with the cleaning. Having 4 dogs & 2 people living in our house, things can get dirty very quickly, but Millie gets everything so clean. Thank you Millie for a fabulous job each time you clean our home.

Ashley Armstrong

We have been using MaidPro for about two years now. Ramona is amazing! We come home to a beautiful clean house. She goes above and beyond and will at times finish the dishes or do other little things. With a one year old at home who is a human mess maker, she is our life saver! Highly, highly recommend!

Kiki Jacobs

Louise has been great. Timely. Nice to come home to a clean house. She gets along great with the dogs and they look forward to her visits too.

Regina Kleiner

Louise and Alex are always so friendly, and they interacted well with my grandchildren. So nice to have a clean house after the holidays!

Carmen Bednaz

Maid pro is a thief in general. First of all with their employees then with their clients. They charge the clients supposedly by the hr/square ft and only pay their employees minimum wage. So, say the employee works 3 hrs and they charge a client 275 for a one time cleaning, then the employee only gets $33 dollars. Not only do they get $33 dollars, they won't start been on the clock til they get to the clients home, mind you they go in to the office for dispatch at 8-8:15 am. All this is illegal and they can get in big trouble for it. Maid Pro is also charging the clients a traveling fee of $5 and only giving the employees a part of that fee, when the employee is entitled to the whole amount for gas reimbursement. Maid Pro also hold monthly meetings which all employees are mandated to attend without pay. Employees have to beg to be able to use their sick time. All employees are hard workers and do amazing jobs, but manager Alice McGrath is a very rude and bad towards their employees and clients. She have preferences between employees. This company needs to be reported to labor board and the attorney general once a for all. I personally feel bad for their employees.

Bridget Foy

I love coming home after Millie has been here. Everything is neat and clean. She also takes the time to ask how she can personalize her service. Other members of my family have also requested her.

Joseph Martel

My Pro's name is Alex, she is very nice and professionally good at what she does here at the house. Does a little more when ask on a special event that may happened at the house. Very good person....

Tina Fiore

Sandy and Louise were awesome! So nice to come home to!! Thank you!!!

Bonita Atanian

I love Millie. She has been my service provider for almost 5 years and I don't want anyone but her cleaning my home. I love Millie . She is the Best.

Langdon Julius

The cleaners were great, but the office managers are rude and lack understanding of being kind to their customers. One of the office managers (Alice, I believe) chastised us numerous times for mistakes she made and/or circumstances out of our control. And given the fact that we are doing business with them, you would think they (she specifically) would put our interests first. Moreover, for the amount you spend to have them clean, the truth is that most of what they do is dust, vacuum, and clean the bathroom. And the maids are only paid $11 dollars an hour. So at around $65 a week, you have to wonder where the other $54 dollars is going. Probably to the rude office managers. If it were me, I'd pay the staff better, at least they have good customer service, are attentive, and kind.