Reviews of The Green Mop Inc. (Cleaning Company)

Nicole Elliott

Green Mop has been cleaning my house for years. They do a great job cleaning and have superior customer service. They have excellent communication. They are reliable and flexible. I highly recommend them.

Rob Serpa

I've been using Green Mop for years. Tony and the folks at Green Mop are timely, courteous, and do a fantastic job!

David Akers

I have been using The Green Mop for a while now. Across their organization, from management to cleaners, I have found them to be absolutely professional, not to mention friendly. They go out of their way to do a really first-class job in all respects.

Tom McWalters

Great Business! Extremely easy to work with, quality work and reasonably priced.

Cheryl Wadhwa

We have been using Green Mop for approx 10 years now with weekly cleaning for our townhouse. They are very responsive to our needs, we added in dishwasher unloading and laundry folding a few years in and it makes such a huge difference in our household management. They are very accommodating when I need to change our regular date, they are always on time, very friendly, they know my toddler and interact with him and he thinks it's fun to watch the vaccuuming! We also appreciate the environmentally friendly products they use. Whenever someone asks me for a recommendation, I always highly recommend Green Mop!

Paul Hastings

Great cleaning service in the DC metro area. The staff is great and very helpful and they always find a way to put my place on their schedule on short notice when needed.

Bella Brooks

I’ve been a Green Mop client for a year and definitely recommend them to everyone who needs a cleaning service and have kids and/or pets. They use products that are good for the environment and safe for my baby and cats. I’ve tried other local business before, but none compares to the green mop.

Deborah S

I've employed Green Mop since 2008 (wow!). I picked them initially because they use environment friendly cleaning products. And I have stayed with them because they are great cleaners, great people, and great managers! They are very flexible with timing issues. They work a general instruction list I set up, and can easily take changes as needed. They are fast and thorough with excellent quality and value. You won't be disappointed.

Jamil Hamilton

Used Green Mop to clean my home before putting it on the market and was very pleased with the outcome. The price was reasonable and they cleaned more than I would have been able to do myself.

Tamara Severe

My family of five plus 2 cats is a hot mess. The Green Mop team has tackled some very tough cleaning jobs for me over the years and always leaves my home looking and smelling great. I love that they use kid and pet friendly cleaning supplies. I was skeptical that these more natural ingredients would conquer my frightening bathrooms, but the Gmoppers do a great job there. I am sometimes home when they clean and sometimes away. They often send the same team and over the years different people have cleaned. I researched the company a bit before I used them and felt the owner worthty of trust and confidence. I usually make a deposit in advance but sometimes have them invoice me afterwards. I had no concern over the initial deposit. Since I am a regular, if I overpay we just apply it to the next cleaning. I find all of the Green Mop cleaners are very organized and efficient in their approach. Two or sometimes three cleaners move through my house quickly picking up, dusting, removing sofa and chair cushions and vacuuming beneath the cushions and furniture, vacuuming and mopping floors and leaving kitchen and bathrooms sparkling. They also take out the trash and recycling. I started as an occasional customer with some rooms way too messy to have them clean. This year I decided to have the Green Mop come every 2 weeks. I am delighted with their service. I might move to weekly as it is so amazing to have my home clean! The office team promptly returns my emails and calls when I need to reach them for scheduling or to ask to focus on a special project such as the refrigerator. They have always fit me in with a couple days notice when I have last minute company. They also follow up on notes in their files concerning my picky preferences, which I appreciate. I highly recommend.

Sharena Cotellesse Payne

They are always fast to respond, friendly staff, helpful and well priced, I've used them for years and couldn't like e without them!

Satya Thallam

Been an every other week client for a couple years now. They're incredibly flexible about scheduling, very thorough in their service, and a reasonable price. Highly recommended.

Autumn Wilds

Responsive company, and great overall service; we use this company every 3 months to clean our home. Their pricing is fair, and they actually show up within a reasonable timeframe.

sue snider

Wish I could give them 0 stars. So expensive, such poor work, so much damage to my new house, so unresponsive to our repeated complaints. We hired them to clean our new house just after we moved, especially the windows. They made sure they didn't get much more than the windows done. And they left most of them open and all of them unlocked. They rearranged all of my furniture. They made gouges in my floors and window sills (they claim they were there before and that we agreed. No.) They left scuff marks on freshly painted walls. They did not clean up from washing the windows. I tried repeatedly to get management to come view the damage with no luck. All we get is a chirpy "Sorry about that!" And you approved everything before the cleaners left. And we did no damage. I cannot recommend strongly enough that you not use them. I have registered a complaint with the BBB. If only they had been willing to work with us to fix the problems...

Jacob Petersen

Do NOT use this company. We had our place touched up (swap bedding, clean bathroom, take out trash, etc) before guests stayed at our place. They showed up 4+ hours late. They did not follow instructions (didn't change duvet cover or follow instructions on how to get into our building) and on top of that, they ruined one of our rugs after they spilled chemicals on it. Very unprofessional and would not take responsibility for their mistakes after we contacted them. Stay FAR away from this company!

Leandro Martini

My apartment is another place after ThegreenMop. Thank you so much for help my family. 5 STARS.

Eugenia Jackson

I contacted this company to power wash the siding on the back of my house for a total cost of $250. In response, I received an email asking me to make a deposit of $200. I responded that I was more than happy to pay cash at the time of service delivery, but that I would not pay such a deposit in advance as a first time customer. After a bit of back and forth, I went with another company.

David Van Ongevalle

We have been using The Green Mop for multiple years now for our two bedroom condo and have been extremely happy with their work. We appreciate the eco-friendly products they use and the quality of the cleaning, occasionally taking on extra work when asked . As with all service relationships, sometimes things don't go as planned -either from their side or ours, but every time The green Mop has stepped up to the plate to find a solution or accommodate us. Their support staff is incredible responsive and flexible. I wish all our service providers has such high customer experience standards.

Jessica Lee

I became a regular client about a year ago when needed a last minute next day cleaning and was surprised by the quality of the service and the responsive customer service. My house is always spotless after the service and the office management is super helpful with all the ETA calls and when I need something specific to be done - like when the laundry needs to be folded or the fridge needs to be cleaned. I can’t recommend them enough! Already got all of my family members who live in the area to try them out and no one has ever had a problem.

sara lavan

I have used them for several years. I am always pleased with the cleaning and SO impressed by the communication. Great local and green cleaning company!

Amber Mayfield

I have been using green mop for 8 years. They have always done a fabulous job. They are also good about rescheduling if you let them know in advance. My last clean they gave me 3 cleaners for the price of 2 due. I came home and they had done an even more amazing job. I can't speak highly enough of them.

Josh Goldberg

I have been using The Green Mop for many years across two houses, they are very reliable and professional.

Naomi Thiers

Green Mop does a great cleaning job, communicates v. clearly & thoroughly, & they are fast as well as good. Things in bathroom & kitchen shine,!!

L Woof

They were on time arriving and got right to work. The office kept us updated on the time remaining needed and received my approval for the extra time. The work was done efficiently and correctly. My house is spotless (we are putting it on the market and needed a deep cleaning). They hit all the spots, even the hidden ones. I highly recommend them for any kind of cleaning you may need.

Amber Carmer Sandager

Tried to overcharge me at every turn. Used clorox, windex and comet. Charge by the hour and definitely over priced/quoted what they needed to do. Would NEVER use this again. If you want green products, DO NOT HIRE THESE PEOPLE