Reviews of MOLLY MAID of Central Anne Arundel County (Cleaning Company)

Tim Tray

My cleaning was done in a timely and professional manner..

James Belson

Excellent attitude and work!

Christa Hodge

Excellent service, on time and quick and thorough!!!! Goood crew every time!!!

Irene McCutcheon

Sandra and Sayda have been wonderful. They are always pleasant and their work is very thorough.

Angela Brown

The cleaning is always very thorough, and there's never been any problems with the extra instructions I've left. When I call to verify instructions (because I'm a spot paranoid sometimes!) they're always very friendly, and willing to go over everything until I'm satisfied that it's all in order. I have recommended them to friends already, so I'd be willing to do it again.

Brenda Poist

Came on really short notice for a difficult job! Thanks a ton.

Kris Pisarcik

I decided to give Molly maid a try as my schedule has been hectic and I just wanted to come home a clean home.... Well the first time they came and did an estimate to continue the services I was quite pleased. However, once i said I would like to continue the services, things changed. On the subsequent clean the ONLY areas of my house to be touched were the kitchen (however they did not clean the floors), dining area and living room. No bathrooms, no bedrooms...not even a thing on my upper floor! Essentially, they lured me in then backed off on the quality. After this experience, I do not trust Molly Maid and would not recommend them to anyone. The bottom line, pass on Molly Maid.

Gregg Dewaele

Love these guys. They have been cleaning my home for over 4 years. HIGHLY Recommended.

Winifred mitchell

Always do a thorough job and very pleasant!

David Chicca

We love the Molly Maids! Sandra and Sayda are great and they are always very considerate of our toddler’s and newborn’s naps.

Lisa Dudley

I like that the team I have goes the extra mile!

rachel payne

My Molly Maid pros are fantastic! They have seen me thru tidy times and flooded times. They never fail to leave my home in the best possible condition. Their little extras (they know) do not go unnoticed. Two weeks ago tuesday I had a very long day at work. I forgot it was clean day. Arrived home and walked into a dark house. The fresh smell met me at the door. Best part of my day! Thank you Elba and Lisbeth ❤️

Sallie Becker

Molly Maids service is great - reliable, careful, trustworthy. Recommended.

Beau Truex

The cleaning was generally ok - not great, but we had two incidents 1)They once cleaned out kitchen counter by shoving everything into the sink including mail etc 2)They broke a glass and cleaned the mess but left the glass on the counter with no note

Margarita Gregg

Lilian and Norma have been cleaning my house for many years. They are excellent. They take care to make sure my house is clean and when we get home we feel our house is well taken care of. What I also like is that we have the same team come to our house so they get to know the house. They are also careful not to let the cats out so that is one less worry we have.

Lee Matheu

Nancy and Patricia (Team 7) have been servicing my home for several years now. They are very efficient, trustworthy and provide expert cleaning every time. I have never been disappointed with their service. My house looks wonderful after every cleaning. I highly recommend them!

Amy Buszka

Worth every penny and highly recommended - This is one of the best cleaning services I’ve ever used. Consistent, reliable and trustworthy I love coming home to my clean house.

Andrew Curry

Molly Maids has cleaned my house every 2 weeks for the past few years. Dependable and thorough. It's a service that once it's set it up, you can just forget it and it's awesome having a clean house every 2 weeks!

Daniel Corp

Best cleaning service we have ever used. Our home is always spotless. It's refreshing to have such consistency. Only wish we had this team at our home in Florida too!

Sarah Ruth Davis

We LOVE Molly Maid!! We have worked with Molly Maid for the last several months. Over the winter my husband deployed to Afghanistan. We have five children, ages 10 months to 11 years. Three of our children have special needs that require frequent doctor and therapy appointments. Molly Maid stepped in during the deployment to support our household needs. Through the difficult winter they arrived on time and on schedule, never skipping even a single visit despite snow and ice shutting down other businesses. The work Molly Maid has done in our home has been thorough, focused, and detailed. After they have visited the house smells and looks wonderful! The faucets shine and the toilet paper is neatly folded. If we are home during the cleaning visit, Molly Maid professionals are considerate of my children and have a friendly attitude. Mr. Reilly, the franchise manager, has offered outstanding customer service ensuring our home cleaning needs are met in a consistent and timely manner. I highly recommend Molly Maid both for their outstanding cleaning efficiency and for their fantastic customer service. Molly Maid remains our first choice for our cleaning needs.

Dr. Justin Terry-Smith

Great service, nice employees and they do a thorough job!!

Kathleen Babbitt

Rosella and Naomi cleaned my house yesterday! Rosella always cleans my home like she would her own. Naomi sought all the winter cobwebs and dust from the winter. These ladies worked hard and worked well together. My house is so clean I can now relax on my porch. Thank you rosella and Naomi for making my home livable again! lol

Nick Armiger

I am never one to complain or go out of my way to do so but the cleaning service by the molly maids crew assigned to my rental property and the response I received regarding the poor service provided lead to me posting this. A crew of 3 was sent to clean a town house with no furniture and just standard cleaning to take care of in a two hour time frame at $100 an hour. In two hours all that 3 people were able to do was vacuum, mop a small area of flooring, and clean 3 toilets. They failed to clean any of the windows, the oven, and the fridge. When I called to report these issues and questioned how it was possible that 3 people could not finish this job in 2 hours when 1 person could have easily done it they had no explanation and the only solution they offered was for someone to go back over and clean the fridge along with a couple of the windows but they did not offer to complete the job unless I wanted to pay another $100 an hour for one of the crews to come back out and finish a job that was never completed in the first place. If you have a rental property and cannot be there to constantly supervise these cleaning crews Molly Maid sends I would strongly recommend taking your business elsewhere.

Kay Mitchell

I have a wonderful team. The ladies are thorough, careful and reliable. I wouldn't want anyone else.

James Reilly

Great job, on time, done right the first time, friendly staff, can't say enough good things about them!

Tammy N.

Nancy and Patricia are always friendly and thorough with our cleaning service, I highly recommended this team.

Vickii BL

We are very satisfied with the service Patricia and Nancy provide us. This team has cleaned our home for over a year and consistently does a great job. They are thorough, reliable, and trustworthy. Thank you both!

napoleoner N

I used them for cleaning my house after a tenant moved out, and they made it look like new. When cleaning one of the ceiling fans, one of the blades accidentally broke, and Molly Maid was kind enough to fix the issue. They tried replacing the blade, but since the fan wasn't made anymore, they replaced the entire fan and paid for someone to install it. They went out of their way to help me, as compared to other providers who would not pay out if their pocket to help. I would defintely use them again for home cleaning.

J D

They were prompt. I had a house cleaned for a open house. 8 out of 8 of the forms from our open house feedback are proof that the house was not cleaned well. The house had three brand new bathrooms, brand new carpet, brand new laminate etc. and the reviewers marked us a 3 out of 5 on cleanliness (there is no one living in the house). I specifically asked for the kitchen cabinets to be cleaned inside and out (they swore they did it), yet they had to be recleaned for dust and cobwebs one day later. I also asked for the interior windows to be done, as well as the basement to be vacuumed. Both had to be redone one day later. Ridiculous that I paid almost $400 and it was not finished.

Amy Wales

Molly Maid gave me back my weekend! It's so great to come home to a clean home after a long day at work. The staff are professional and thorough, always.

Rachel R

We have been using Molly Maid for over four (4) years now and there is absolutely no better cleaning service in the area! The team has consistently arrived as scheduled and goes out of their way to ensure our home is thoroughly cleaned. Molly Maid has always accommodated our needs during last minute schedule changes or even squeezing us in before a holiday or hosted event at our home. Both the office and cleaning staff are friendly and very professional. We love supporting a locally owned business franchise and love consistently coming home to a sparkling, clean smelling house even more!

cjlee1980

Molly Maid teams have done an excellent cleaning job for us. The house always smells better after they have been by.

Kathryn R

DO NOT USE MOLLY MAIDS UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY!!! We hired them for regular cleanings and not one time did they get it right. The very first time, the skipped the sink in one of the bathrooms. The next time, they skipped the mirror and bath tub in a different bathroom. The time after that they skipped an entire bathroom AND the entry level floor. They were suppose to clean the railings and base boards throughout the house but they never did. They didn't even vacuum where they were suppose to. We had them come out after we had moved out and they still didn't clean what they were suppose to. They will not refund your money, ever. Their only solution is to resend the team. WHY???? So they can waste more of everyone's time with their pitiful, half-assed cleaning. I REPEAT...DO NOT USE THEM UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY!

Melonie Truslow

Iris and Miladis do a fantastic job !! Been with Molly maids for quite sometime , always very impressed, love the girls that clean for me !!

Marcella Belser

I've been using this service for over a year. Nancy and Patricia area always friendly and professional.