Reviews of Capital Rug Cleaning (Cleaning Company)

D Seering

The rug I left with them had been outside on the porch for a long time with a lot of ground in dirt and a small spot of mildew, but otherwise was a beautiful 5 x 7 Tropical print rug. I was contacted within the timeframe agreed on and I went and picked up the rug and once I got it home and put it in the room I was so impressed with how clean the rug was and it looked just great -Big difference from when I Mischel he dropped it off. I definitely recommend them for great customer service and great quality

Donald and Leah Schmidt

I was very impressed with the service I received at Capital Rug Cleaning. They are very knowledgeable about the different types of rugs—country of origin, composition (wool vs. cotton, etc), hand vs. machine made. They took excellent care of my Turkish rug and also assessed it for damage/potential repair. I will bring it back for its next cleaning as well as to redo the edges when it is time.

Terri Galligan

Very happy with my rug cleaning experience. The job was completed on time and the rugs meet my expectations including getting rid of the order from animal.accidents. I also feel the cost was reasonable and would definitely use Capital Rug Cleaning again!

Jerry M

They cleaned 4 large and 2 small rugs and cut 4 pads for the large rugs. 2 of the large rugs were in fairly rough shape and all 6 of them were dirty from 2 cats and a dog. They also did some repairs to one of the small rugs. I am extremely happy with the quality of the work they performed. All 6 rugs are very clean and soft, and the pads were cut perfectly. It was a pleasure doing business with Hamid and his son. They are very professional, courteous and take the time to explain the cleaning process in depth. I highly recommend Capital Rug Cleaners!

Geoffrey Young

Always a great experience working with the good and knowledgeable people at Capital Rug Cleaning. We remember them from their years on Maryland Avenue and trust them with the cleaning and care of the antique and vintage rugs we sell in our shop. We have never been disappointed. Highly recommended.

James Pitchford

Service is exceptional. The owner inspected each carpet dropped off for cleaning and he knew more about our carpets than anticipated including his assessment of quality and value! The estimated date of completion of the cleaning was accurate and the owner was very understanding when business called me away delaying pickup. Upon laying out carpets my wife and I were very impressed with how clean and new looking our carpets appear. We will not hesitate to return. Thank you for professional courteous service. Exceptional sir and your family follows the standard of service. G-d bless you and your business. Sincerely, James & Christine

Colleen Caswell

We have had many rugs cleaned here, wool, poly, etc. Have also had one repaired. They always do an excellent job. Now that they’ve moved to a new location (same business center, but in a different spot) they now have a better spot and are easier to find. Definitely recommend them for all your rugs.

Riken N. Shah

Used Capital Rug Cleaning a couple times now for cleaning area rugs. Each time, they thoroughly explained the cleaning process, inspected my rug, and annotated any potential areas of concern. Turn around time for my orders was about a week. During pick-up, the rugs were securely wrapped in thick paper for protection. The cleaning itself was extremely thorough. I immediately noticed colors were much richer. The rug material remained soft and undamaged. It's obvious Capital Rug Cleaning has a passion for and great knowledge of carpeting and takes pride in their work. Highly recommend!

Danissa Caceres

I use Capital Rug all the time and am always happy. They deep clean area rugs, wool rugs and do a great job with fringe repair and even provide the rug worth. All hand washed!What I most like is that if I have odor or stains in my carpet, they are completely removed if the stains are fresh and not permanent. I can call them to pick up and they arrive within a one hour window. I bought a rug for my living room and they delivered a great non slip rug pad for free. Professional, trustworthy and excellent service. Our rugs look great!

Laura McWeeney

I had a wonderful experience with this family run business and I could not rank them more highly. I have worked with both father and son. They were calm and reassuring and I placed my expensive wool rugs in their care. The rugs came back beautifully cleaned. Pick up and delivery was professional. This was just a first class experience. Highly recommended.

Eric Hamilton

Responsive, friendly and their rug cleaning and repair services are second to none! Will definitely recommend to anyone.

Christine Krebs

I had several cat stains on my rug. I did not think they would come out. My rug is spotless! Did such a wonderful job

Natalie Winters

Excellent results and customer service! We had 6 rugs picked up and cleaned, we are very pleased with how all of the rugs turned out. Adrian and Jay were a pleasure to work with and we will definitely use Capital Rug Cleaning again when the need arises. Thank you so much!

Karen Field

Capital Rug Cleaning is a wonderful company, and the owner and his son are a pleasure to work with. Their prices are fair, the work is excellent. I like that they're a local company.

David C. Harty

Friendly service. Did good job on heavily stained rug

Harvey Dennenberg

We first used Capitol to clean our rugs in 2017 and they did an outstanding job. Their knowledge of our rugs was impressive. We need our den rug cleaned so we called them again. They are our go to for our rugs.

Pamela Cox

Capital Rug is great! I’ve taken numerous rugs with pet stains and odors in to be cleaned and got them back as good as new. I highly recommend them!

Jessica Hill

Not sure how they have 5 stars. I made appointment for a pick up for 2 rugs which they missed twice. I asked for 3rd appointment and they told me they don't pick up for a small order like mine so I asked for exception because I had already waited twice for them. So they picked up rugs and after about 4 weeks I called to see if rugs would be ready in 1 week for pick up and they guy left voicemail and guaranteed rugs would be ready. I arrived and they were not ready so they said they'd drop them off in a week. Made another appointment for drop off but at the time of the appointment they called and said 1 rug got damaged in cleaning process so they would miss drop off appointment and try to fix rug and would deliver following week. Rugs dropped off today but 1 rug the color bled. It wasn't a very expensive rug ($250) but decorators designed the room around the rug so not easy to find replacement. I was not charged for either rug to be cleaned but still a series of missteps from start to finish.

Holly Baliles

I am not one to write reviews but we had a very bad experience here. Our rug was dropped off 1/25 and we were told it would be 2 weeks. We gave them a little over two weeks before contacting them to see if it was ready. Nope, not yet. No big deal. Tried again the following week. Nope--try back next week. They finally gave us a hard date. We went a couple of days after due to weather (putting it in the back of a truck)....got there and it's not ready!!! Four weeks now. My husband says he's not leaving without it. They haven't made the repair to the fringe. So he waited while they made the repair. Got it home and put it down....it stinks. Smells like mold. It's still wet. Tried to contact Adrian multiple times... No response. We paid for deodorizing treatment and stain protection which I can all but guarantee we didn't get. Extremely disappointed. To spend over $700 to get a rug cleaned and get these results is ridiculous. I feel like I have been robbed. It would be one thing to wait that amount of time and have the job done. But to go more than two weeks over the estimated time frame and only have it cleaned (and still wet) but not repaired, deodorized, or stain protected....then do nothing to make it right? No apology or anything. Unacceptable It appears they moved--just a couple bays down but still same building. I am guessing this had something to do with the delay. It would've been nice to have gotten a heads up before dropping our rug...or even an explanation that hey...this is what's happening and your rug is on the back burner. We own a family business as well which is one of the reasons we picked this place...along with all the great reviews. I can say that our experience has been anything but great. I will update if they attempt to make it right...but for now we are left with a very bad taste in our mouth...and a very smelly rug

Kim Mcgowan

Capital Cleaners did a great job restoring an old wool rug I found in an antique shop. The rug was filthy with staining and they managed to make it look wonderful again. The staff is friendly and informative. I highly recommend them.

Howard Wood

Capital Rug Cleaning is extremely professional and trust worthy. Adrian - the owner - was candid and transparent with me concerning my rugs and provided excellent service in a timely fashion. Thank you!

Ted Hastings

Professional staff. Handled our beloved antique rug with care and effectively removed stains and odors. We will absolutely be return customers.

Kenneth Doo

Took my area rug to be cleaned n Scotchgard and they cleaned my rug so well I didnt even recognize my own rug and thought it wasn't mine....Just excellent service n wonderful staff as I just love the method they use to clean rugs as BRAND NEW!! I HIGHLY RECOMMEND

Rebecca Elliot

I highly recommend Capital Rug Cleaners. I have large Persian Rugs that are very sentimental to me and the work they did was phenomenal. I was apprehensive to have them cleaned, a different cleaner had ruined and shrunk two of my made made pieces previously. Capital Rug did such a good job I plan to have them cleaned regularly. 5 Stars from this picky Rug Snob.

Andy Ayala

Excellent work and very professional.

Anne Hamel

Fabulous, knowledge service. Our rugs look great. An expert repair saved us from having to buy a replacement. A terrific cost savings and green as well!

Duane Ashton

I was impressed with the care and cleaning of our Persian rugs. Upon a detailed inspection of our silk Persian Qum rug, it was recommended that additional repairs were needed, Hamid Wardak made them with skill and if it was his own rug. The additional time required was worth it. Just as important, was the attention made to our machine made rugs. They were cleaned with the same care as the Persian rugs. I would encourage you to take a look and see for yourself. Thank you!

Barbara Karfgin

We couldn’t be happier with the beautiful job Capital Rug Cleaning did cleaning and repairing our rugs.

Sean Johnson

Capitol Rug was one of the few places that could clean my flokati rug, and they did a wonderful job. I will bring all my other rugs to them for the same expert care. The owner and his son were a pleasure to work with. I highly recommend them for your rug needs. Thank You very much!!! Sean Johnson

Siena Scott

I took a fifty-year-old braided rug made by my late mother to be repaired and cleaned. Due to age and damage, I feared it was not possible to do a good job. The rug was returned in great shape, and the owners were polite and professional. Their price was very reasonable.

Michele Esposito

Capital Rug Cleaning is absolutely the best in the DMV. Other cleaners in the area cannot compare to the quality of their work or the professionalism of their staff. My rugs have never looked better.

Emily Zora

I found the staff friendly and the process painless. I went to the Virginia branch and they rushed my order to make it in time for my move.

Nayab Siddiqui

We had several Persian rugs ranging from 7x10 up to 10x14 cleaned by Capitol Carpet Cleaning in Severna Park Maryland. We are very pleased with the results and would recommend them to our friends without any hesitation.

Platinum Professional Carpet Cleaning

What a great family owned business that takes pride in their work. I have spent the last 2 days with them not only purchasing equipment for my Rug Spa in NC but learning from their experience and expertise. If I lived in the MD area I would trust them and their process 100%.

Julie McCormick

Family owned biz. Very knowledgeable, professional and personable. I've taken several valuable oriental carpets for a variety of cleaning and repair work. Highly recommend.