Reviews of C & G Chem-Dry (Cleaning Company)

513 Oakton Rd, Odenton, MD 21113, United States

Average Rating:


Here you have the reviews of people like you who consume the products and services of C & G Chem-Dry (Cleaning Company) in the state of Maryland.

Currently the business receives a rating of 4.7 out of 5 and that rating has been calculated on 68 reviews.

As you can read, the average of ratings is basically the best one, and it's founded on a very high number of scores, so we can conclude that the rating is quite credible. If people have bothered to rate when they are pleased, is that it works.

As you know, we don't usually stop to put feddbacks when these are good and we usually do it only if we have had a problem or incidence...

This Cleaning Company is classified in the category of Carpet cleaning service.

Where is C & G Chem-Dry?

REVIEWS OF C & G Chem-Dry IN Maryland

Joshua Ciocco

Gary did such a great job. Definitely going to be repeat customer.

Tricie Richmond

Would absolutely recommend Chem-Dry. We were moving out of a rental property and had steam cleaned the whole house, but decided to have the burber carpet and the stairs professionally done. Chem-Dry came out and had both looking great. Found out later that day that according to our lease we had to have the whole house profressionally done. Contacted Chem-Dry and they were able to get back out to our house the next day and take care of that for us. The whole house looked great and the pricing was very reasonable. Five star company, five star work, five star crew. Thanks Chem-Dry for saving us.

Meagan Schiavone

Shane was great. Wonderful experience working with Chem dry.

Lisa Botluk

I needed the carpet cleaned before moving. C&G went out of their way to make everything right.

Kevin McGhee

I've known Gary and his company for many, many years. He has cleaned carpets at our home and our church and always does a fantastic job. He is very honest and knowledgeable. I highly recommend his services.

Gary Satosky

All I can say is a great job. They came on time, made my love seat and sectional sofa look new and did the downstairs basement carpet. I thought the price was very fair. I would have no problem getting them again, just a great job.

Butler Gleason

Very professional and did a terrific job! I had several old spots that Gary of C&G was able to lift.

Michael Kinner

Logan came to my house on time and asked me what carpets were to be cleaned. She did a great job and the carpets look so much better. Also the carpet seemed to dry very quickly. I will be calling Chem-Dry again!

Marie Beatty

From the first call till Gary left, he provided professional, courteous service. I had another company come out and they would not clean my sofa and chair ( the manufacturer said it needed to be dry cleaned). Gary tested a pillow with my permission and with his 20 years of experience he went ahead a cleaned it w/ water. Thanks again Gary!

Aleta Sacksteder

I believe Gary's son came and did our very messy carpet. He was very friendly, courteous and efficient. He cheerfully hauled all his gear up to our 3rd floor apartment. We had quite a job for him to handle and he cleaned it beautifully. I was impressed with his positive attitude and how he even moved our sectional sofa out of the way to clean some spilled wine or koolaid under the edge. He left the carpet sparkling clean and ready for the holiday season. This was the first time we have used their service and I selected them because they are a family business. I am glad that I did and although we did pay a little extra due to the heavy staining, I feel it was a fair price for the service. I would highly recommend this family business!


Very impressed with the service I received from Chem Dry! Gary’s son was very friendly and efficient. Would definitely recommend! Thank you for your great customer service

Kjoen Barreth

These guys are super nice! I had them clean my entire house as a move out and there were some places that hadn't seen daylight in 14 years. The really worked some magic! When they were done the carpets looked nearly new.


Gary was rude, unprofessional, LATE & offered no apology for any of it! The scheduled appointment time was 11am July 6 2015 and I called 10 minutes prior (10:50am) to give directions because I live in a new development. He said they would be a couple minutes late and that was fine by me. He then calls at 11:23am to tell me he's at the intersection by my house. I asked why he was late and even explained the questions was to make sure I didn't give bad directions. He made a bunch of excuses and then said "but I'm not that late". I reminded him that he set the appointment for 11am. He got frustrated when I asked to know the reason for the delay, he said "I don't want to do this job" and HUNG UP ON ME! He wouldn't answer my calls when I tried to find out what happened & when my husband called to follow up, he said he didn't feel comfortable coming to our house & that we "need to find a better company". UNPROFESSIONAL!!!

Nancy Evans

What a great job the duo team did with cleaning my beige carpet in several rooms. The duo were pleasant and professional and I could see the difference after the cleaning.

melody mccrea

Great job! Timely and polite. Only reason why I gave 4 stars and not five because I wasn’t thrilled with the clean up- disposed dirty water in the bathroom sink and toilet and left residue. Next time I hope the clean up will be a little cleaner. Would still reccomend/rebook.

Patricia Burleson

Excellent service, excellent results!! I've had C & G Chem-Dry come out for every reason possible: permanent paint on the carpet, excessive cat urine, spot cleaning and whole house cleaning...every job was amazing with beautiful results and great prices. Even the toddler and the dog enjoyed their company!

ASAsoccerMom .

C&G were awesome! They arrived at exactly the time they scheduled for, and did a wonderful job on my carpets. I would definitely use them again.

anne scrivener

Gary was very accommodating with scheduling when my time frame changed. Tony came and did great job on the carpet and furniture. He is motivated and hard working. He was friendly with the kids and the dog, very genuine. I will use them again

Carolyn Sullivan

Gary came out to my home yesterday and did a great job. Pet stains were removed and carpeting was brought back from the dead! I will certainly recommend them to friends and family.

Joy Michelle Aleman

I was honestly very impressed with how great of a job CG Chem dry did! The carpets look amazing. It didn't take long for them to clean or dry. I was also really impressed with how quickly I could schedule them in and how painless the whole thing was. Will be using them again in the future.

Dennis P

Got on Yelp to find a Chem-dry carpet cleaning company and found C&G. Gary emailed me back in less than 10 minutes. Lou showed up a little early and cleaned my carpets quickly without a mess. Lou was cordial, friendly and efficient. I recommend this company for carpet cleaning done right, quick and affordable.

Nicole Watts

Horrible experience! The person I spoke with on the phone was very nice, I was very clear about the condition of my apartment carpets. However, when the person arrived he was RUDE and obnoxious. He just kept repeating how bad the carpets were and wasn't worth his time cleaning. I had the carpets previously cleaned by Stanley Cleaners with similar damage and everything was cleaned perfectly. This place left me in a horrible bind as the date of the appointment was the last day of my lease. I would not use them!

Ashley Fuchs

Gary is friendly, professional, and did a fantastic job cleaning our house for a very reasonable price! I will definitely use him again and recommend him to my friends.

Denise Vola

Great communication, fair price, and excellent service. Our carpet looks great!

walter sipes

Gary is prompt, personable, efficient..and the carpets always look great and dry quickly. He's been my carpet "go to guy" for 10 years.

Rhonda Gayle

On 12/23/2014, I had another carpet cleaning company scheduled to come and clean my carpet. They stated they would be at my residence by 1 PM. It was 2 PM and I did not hear from them. So I called the office and the dispatcher checked on the status of the driver and told he was not going to make it to my house to clean my carpet until Saturday, December 27. I was having family over for Christmas, so them coming at that time completely defeated the purpose. I was so upset because now I am in a pinch and needed my carpet cleaned before Christmas. So randomly checked Yelp to look up carpet cleaning and C&G Chem-Dry Carpet popped up and was highly recommended based on their reviews. I called and was able to book them for their first appointment the very next day (on Christmas Eve). Gary and his daughter showed up right on time and did not disappoint! They saved me and my carpet!!! The carpet looked brand new and dried within a matter of hours. Great people to work with and for an affordable price. I will definitely recommend them and use them again.

Ramona Williams-Burnett

I have been using C & G services since 1994. The service has always been timely, effecient and affordable. As my children were growing up, Gary was always available on short notice to make the carpet presentable. Gary and his crew are friendly, trustworthy and professional and I highly recommend them. Gary is very personable and takes the time to ask about my family on each visit. Gary and his staff have my highest recommendation.

Salomee Fisher

Gary is phenomenal, professional & responsive! He did a wonderful job cleaning our carpets & responded quickly & professionally to my requests for time changes in the last minute. He also took extra time to address areas of concern I had in our carpet & treated those spots thoroughly!! We will definitely be using C&G Chem Dry on the future & would highly recommend Gary & his crew - our carpets look & feel amazing!

Teressa Marion

I had the privilege of using Chem Dry for the first time today to have both my carpets and my couch cleaned. Gary and Logan were as professional and personable as they come. I have white carpets, which were very soiled and after Gary and Logan finished up, you would never think a single thing had been spilled on it. I was also surprised to find out that they clean car upholstery, so I scheduled another appointment for them to come tackle my car! I was very impressed and would recommend them to anyone needing to have their carpets cleaned.

K Barclay

Gary and his son were great. They did a detailed job on my carpet upstairs. My rugs looked brand new when they were done with them. They even got the dog urine out. Simply Amazing! I highly recommend them to everyone.

Marissa Edwards

My rug was cleaned in a timely manner and looks/smells great! I got updates on it and it was even personally delivered back to me because I was unable to pick it up.

Elice Shelton

Great carpet cleaning at a fair price. Friendly & prompt. I have been using C & G for years and am very happy with their services.

Ivery Taylor

I gave 3 stars because they quoted me way less than what they charged when they got here. I feel like they hiked the prices up to take advantage of me. Tried to make it seem like I didn't have an understanding of what srvices I asked for before I booked the appointment, which was false. In the end, the service was good and the technician was nice, but I will not book them again in the future.

jennifer eklof

I usually do not lend my opinion however, C&G Chem- Dry were awesome! I had even forgotten I used them several years ago and was very pleased at time as well. Gary is a true professional along with his outstanding team. I have several areas of pet stains, dog and cat along with coffee.... They were not only a joy to work with, they came on time, did an outstanding job taking out the spots and the carpet was dry in just a few hours. I would recommend Gary and his team and I will be calling them back next year for another cleaning! They also cleaned my mother's home and I was very happy with the results! It is nice to be able to trust some one who actually does what they came to do !! Thank you Gary!!

Rachel Campbell

Gary is awesome! He came out on very short notice and did a wonderful job-- even with the pet stains (ugh). Professional, great service, and the carpet dried so quickly! Worth every penny of his very fair price!

Sue Hale

Gary of C&G Chem Dry is a great business owner! He is very personable and enjoys getting to know his clients. He has been cleaning carpets in my homes for well over a decade and even went a little further than his norm when we moved across county lines. The carpets always look good after he has been to my house and the price is reasonable. I would definitely recommend C&G Chem Dry to anyone.

Teresa Chapman

I've used C&G Carpet Cleaning for 8 years. With a dog and cat in the house, its important to me to have the carpets cleaned twice a year. I've even called Gary to remove a stain that happened one day before having friends over for a party. He came right away and I was amazed at how great the carpet looked when he finished. Gary is always on time, courteous and takes great pains to make sure the job is nothing but the best.


I had googled and yelped to come across C&G. I called the number listed and Gary answered the call first hand and was able to give me a rough estimate over the phone. He then was able to schedule me in within the same week (2 days later!!). 2 representatives came and both were very cordial and easy to hold a conversation with. Actual measurements were very close to the estimate given to me over the phone. The 2 representatives were fast and efficient. They were also so tidy and respectful in bringing in the equipment (always shutting the front door, laying down cloth and protective sheets to cover my wood floor). I have had my share of experiencing cleaners who scuffed my walls, banisters, etc because their hoses would get tangled... but not C&G. I am very happy and satisfied and will be calling again for any future cleanings.

Katherine Diaz-Callaway

The owner's son did a quick and great job! My carpet was pretty clean already, but needed to be cleaned by per my lease. The owner's son came by on a Saturday morning and got three rooms, a hallway and some steps done within an hour! Very professional, courteous and kind! I would definitely use them again!

Michael Vick

First, Thanks for an Awesome job. Next, I first spot bot’d the house and got up what I could get up. Then I had C&G Chem-Dry come in and clean the toughest stains. WOW. It was amazing to see how clean the carpet is after I personally tried to get all the spots up. Thanks again, DMV

Shanda Illert

Gary was prompt, knowledgeable, and thorough! He has a great personality and is easy to work with. I had my carpets cleaned upon moving out of my townhouse, and I have to say that they looked better after his work than when I moved in. He got up kool-aid, coffee, and pet stains. Give Gary a call when you need your carpets cleaned!! He's local and he is family-owned.

Eric Galasso

Gary and the team at Chem-Dry did a fantastic job getting our carpets looking better than ever. We've tried other services and they just don't compare. Very prompt service and followed-up to check on our satisfaction. First class service!

Matt McBride

Gary was terrific. He made an effort to change his schedule to make it more convenient for us and our toddlers, and he was in and out - no nonsense. He called us immediately when he realized he'd be a few minutes late to our house, so we didn't have to sit around wondering where he was, as we've had to do with other companies (especially DirecTV and Comcast). When he was figuring the estimate, he offered to clean the our kids' rooms for free! It was very affordable, too. He got most of the dog urine smell out of the carpet, which was good enough given the sheer amount of pee that the dogs have put into it over the year. (Papillons are AWFUL when it comes to peeing in the house - they'll pee in front of our doggie door if it's dark out.) I definitely recommend Gary and plan to use him again in the future.

Colin Checcio

They did a great job. Will use them again and would absolutely recommend to others.

Mike Cox

Excellent customer service & professional results......

J Maiso

Lou was awesome! Great guy matched by his great work ethic. Bought a new house and wanted the whole house cleaned. He got all the pet stains out and really helped make my house's carpets look new! Thank you!

Gerard Warfield

Gary of C&G Chem Dry is a great business owner! He is very personable and enjoys getting to know his clients. This was my first experience using C&G Chem Dry, I was very impressed with his professionalism, attention to detail and ON TIME ARRIVAL. The prices are very reasonable and I will definitely recommend C&G Chem-Dry to everyone.

Scott Eglinton

Gary and his team are kind, professional and provide terrific value. I will definitely be using C&G Chem-Dry's services again. Would highly recommend these guys!!

Raquel Neal

Greasy food, nuggets i ordered were half frozen in the middle. Coffee was rewarmed up and not fresh. U would not go back.

Frank Evans

C&G (Gary) has been taking care of our carpets for 3 years and spends the extra time to make sure you get a deep extraction on your carpeting. They are very dependable, always on time, and customer focused.

Amanda Rambo

Friendly, convenient, very trustworthy, kind, and easy to get in touch with.

Andrew Milner

Great company! I know the owner and have seen how he operates. This is trustworthy company.

Elizabeth R

We were very overdue and in need of a good cleaning of our sectional....they were able to fit us in in less than a week and our sectional is looking and feeling like new! a job well done!

Carllene Hurd

Gary is great to work with. Gary was friendly yet professional. The quality of work was excellent, will continue to use his carpet clean services. Highly recommend.


Fantastic service! We purchased a foreclosure and tried to salvage the carpets by having them cleaned. We went with C&G because of all the positive reviews and we are so happy we did! They saved us big $$$ not having to buy all new carpet!!! Gary was super accommodating when we had to change days and was very helpful in rescheduling the new house and the rental we moved out of! Logan was our tech for both homes and I highly recommend you request him because of how thorough and attentive to detail he was. Five stars for both Gary and Logan!! Thank you guys!!!

Marcia Hall

I couldn’t be more pleased with the customer service and expertise Gary Palmieri provides. As a loyal customer for 25 years, my husband and I know we will get the best when he cleans our carpets and furniture. The best part is how quickly the carpets dry. Gary is prompt, returns phone calls, and provides extraordinary customer service. We wouldn’t think of using anyone else.

Gabriel Lancaster

What more can say , then THEY ARE AWESOME I am already recommending them to my friends and family. Our 10 year old carpet looks new. They were professional, early, and friendly. If your on the fence about using them DON’T BE

Raymond Walsh

High quality work at a reasonable price.

Sharon Collignon

We have always had a large dog in the home so having our carpets and furniture cleaned twice a year is important to us. Gary calls us every 6 months to schedule our appointment, he arrives at his scheduled appointment time, and he completes the job quickly and efficiently. When the job is complete, the carpets and furniture look bright and clean and they smell wonderfully fresh. Gary and his crew are friendly, trustworthy and professional and I highly recommend them.

Susan K Snyder

Fabulous job! Reasonably priced and what a difference!!! The owners' son was a really nice man and extremely thorough in taking his time to do his best. There is no other company I will ever use again. What a find for us! Thank you!

Molly Kalifut

We wanted to get the carpets cleaned before we moved in and my sister-in-law recommended the Chem-Dry process. Gary was very helpful and Logan and crew were wonderful the day of. They were prompt, thorough, and honest about what they could and could not accomplish. The cost ended up being higher than the on-the-phone ballpark estimate, but that was because there was more square footage than expected. The carpet looks great. It was ready to walk on in just about an hour. Very satisfied.

dirk mason

Julie Venuti

I called Chem Dry after my cat urinated on my sofa. The smell was terrible. They came in one day and the sofa looks great and not one bit of odor. They were very knowledgeable and courteous. I would reccommend them and will use them again in a heartbeat.

Kim Wilhelm

Extremely happy with the cleaning that C&G Chem-Dry did. Made my furniture and carpet look good as new!!

Eloise Ullman

I've used C & G Chem-Dry for many, many years and have never been disappointed. I especially appreciate Gary & staff keeping me apprised of their arrival time for my appointment -- any delays, arriving earlier, etc.

George McDowell

Guy showed up on time. Very professional and the job completed was excellent!

Bizz S

Gary has always done a great job for us. Over and above any other cleaning service. He is always friendly and if you need something done quickly he will always work with you. Extremely professional and fare. He is straight forward and honest about his service also. If he feels it can't be made to look like new he will tell you. Highly recommend him.

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