Reviews of Merry Maids of Lake Charles (Cleaning Company)

TheeJP

They used the whole allowed 6 hours of an empty house need to be cleaned for showing to sell. No furniture in home. 6 hours and only the master bedroom was vacuumed and 2 windows dusted. Literally dust, dirt, and nothing else cleaned in the entire house. Will not recommend and I would not pay their price. It is abhorrent. What did they do for 6 hours?!!??! Milk a clock!!! I refuse to deal with this!!

Ryan Opio

They were friendly, fast and courteous. Even accommodating when had to reschedule cleanings. Overall, it was refreshing coming into a nice, clean, vacuumed and dusted apartment. Would gladly refer their service.

crystal trahan

Horrible!!! I will never hire someone to clean my house again! I was at work when they came. They charged me 130 for 2 hours. When I got home nothing had been done!!!! Supposedly it was mopped but there was coffee spilled on my tile right where I left it tht morning. I ordered the deep clean and didn't even get a regular clean. I took pics and spoke with the owner who agreed the pics were evident it had not been cleaned...yet she refused me a refund. Offered to have them come back while I had to work the next few days. I told her that I would have to be there to babysit and would just like a refund. I have yet to get my money back and I'm extremely upset that I ordered this service. This will be the first time and the last!!!! A guy at my work I spoke with mentioned he had them come before as well and he will never use them again due to such a poor job!!!!!!!!! I am livid!

Teresa Gibson

Great communication with the office with the office personnel whenever there's a problem it's handled quickly

Mary Lebleu

Always professional. Very thorough. Good attitudes before and after. Would recommend highly.

Bonnie Hawkins

Well trained staff, caring, always ready to listen while they clean.