Reviews of Queen City Bluegrass Chem-Dry Carpet Cleaning (Cleaning Company)

David Cooper

Spilled a half gallon of white paint in my dark grey truck interior. Sat for months before I figured out what to do. They got it all out and the truck looks great. Very reasonable rates.....also did a great job on the carpets in my house that are 10 years old. I have 3 kids and a dog, so the carpet was pretty beat up and stained. They did such a good job, the house sold in 1 day.

Bonnie Ormes

I asked my husband to rent a carpet cleaner from Kroger, he called ChemDry. They had a cancellation and came the next day! My elderly dog can't hold her urine, and I have lots of kids, my carpets were a mess. Now my carpet looks new again! Incredible!

David Cooper

Spilled a half gallon of white paint in my dark grey truck interior. Sat for months before I figured out what to do. They got it all out and the truck looks great. Very reasonable rates.....also did a great job on the carpets in my house that are 10 years old. I have 3 kids and a dog, so the carpet was pretty beat up and stained. They did such a good job, the house sold in 1 day.

Bonnie Ormes

I asked my husband to rent a carpet cleaner from Kroger, he called ChemDry. They had a cancellation and came the next day! My elderly dog can't hold her urine, and I have lots of kids, my carpets were a mess. Now my carpet looks new again! Incredible!

Teala Nichole

You won't be disappointed!! Excellent customer service as well as cleaning service. Smells good, and looks amazing!! Would highly recommend.

C T

WOW! We have moved 4 times and have used ChemDry with every move! LOVE their carpet cleaning process! Your carpet smells and looks amazing and dries within a few hours! All of this amazing service at very reasonable price! I am very picky and very OCD and would recommend ChemDry over any other carpet cleaning company!!!

Ashley Colosi

Great customer service! I spoke with Ginger on the phone multiple times in regards to quoting two homes for carpet cleaning. She was very polite as she was informative about the chem-dry services. My questions were answered thoroughly and professionally. 5 *****

Amber Schalk

I talked to Ginger several times and she was always cheerful and extremely helpful. No one is going to tell you don't waste your money on something you don't really need but Ginger did. We will definitely use them for our cleaning needs. Jenny Schalk

Teala Nichole

You won't be disappointed!! Excellent customer service as well as cleaning service. Smells good, and looks amazing!! Would highly recommend.

C T

WOW! We have moved 4 times and have used ChemDry with every move! LOVE their carpet cleaning process! Your carpet smells and looks amazing and dries within a few hours! All of this amazing service at very reasonable price! I am very picky and very OCD and would recommend ChemDry over any other carpet cleaning company!!!

Ashley Colosi

Great customer service! I spoke with Ginger on the phone multiple times in regards to quoting two homes for carpet cleaning. She was very polite as she was informative about the chem-dry services. My questions were answered thoroughly and professionally. 5 *****

Amber Schalk

I talked to Ginger several times and she was always cheerful and extremely helpful. No one is going to tell you don't waste your money on something you don't really need but Ginger did. We will definitely use them for our cleaning needs. Jenny Schalk

Morgan Caulton

10/17/18: I am highly dissatisfied with the service. They used a buffer looking machine that just rubbed the dirt into the carpet after spraying it instead of a carpet cleaner that sucks the dirt up. They tried to tell me that this process is better because it turns the dirt into a white powder that I can vacuum my carpet later. I have a pets and kids with allergies that come over and would have rather my carpet not left with the Same dirt and particles that were there before it was “cleaned”. I do not recommend Modified 10/23: After I wrote my review I wanna was soon after contacted by chem dry who stated they would Like to come back out with a portable unit. They were able to come back out within a week and I will say this time they did amazing...looks better smells better and I feel like I can already breathe better. If your dissatisfied they definitely will try to make it right. Changed my review to 5 stars

Steve Gross

Ginger is awesome to work with to get things scheduled and answer any questions. Her customer service is top notch. Marcus does a phenomenal job with the cleaning. His knowledge and experience make all the difference. They are competitively priced, normally beating out any competition - you get the high quality cleaning for long life of your flooring at the best price. They've been taking care of us for over 5 years now - delivering a consistent high quality service experience year after year. No on else is allowed to care for my carpets. HIGHLY recommended.

Morgan Caulton

10/17/18: I am highly dissatisfied with the service. They used a buffer looking machine that just rubbed the dirt into the carpet after spraying it instead of a carpet cleaner that sucks the dirt up. They tried to tell me that this process is better because it turns the dirt into a white powder that I can vacuum my carpet later. I have a pets and kids with allergies that come over and would have rather my carpet not left with the Same dirt and particles that were there before it was “cleaned”. I do not recommend Modified 10/23: After I wrote my review I wanna was soon after contacted by chem dry who stated they would Like to come back out with a portable unit. They were able to come back out within a week and I will say this time they did amazing...looks better smells better and I feel like I can already breathe better. If your dissatisfied they definitely will try to make it right. Changed my review to 5 stars

Steve Gross

Ginger is awesome to work with to get things scheduled and answer any questions. Her customer service is top notch. Marcus does a phenomenal job with the cleaning. His knowledge and experience make all the difference. They are competitively priced, normally beating out any competition - you get the high quality cleaning for long life of your flooring at the best price. They've been taking care of us for over 5 years now - delivering a consistent high quality service experience year after year. No on else is allowed to care for my carpets. HIGHLY recommended.