Reviews of SERVPRO of Vermilion County (Cleaning Company)

Jane Cooney

I had a water problem at my house and I called Servpro because my BFF recommended them; she is friends with one of the Champaign employees. I had a crew out to the house within hours. They had several employees helping me to get my belongings packed up and sorted. I was very upset with the loss. One of their crew; Josh Duprey, was very kind and courteous while helping me make tough decisions. Josh is very knowledgeable about construction and repair. He and I had many conversations about damage control for my house. If anyone needed Servpro for damage control I would recommend that they ask for Josh to be on their crew.

Timothy Barton

I want to say , this I place is a joke ...! I would take your business elsewhere, they lack professionalism, and they are so unorganized they probably couldn’t tell you the difference between a cat an a dog , cheers !

paula Rials

They have been absolutely amazing. They showed up with in the hour of being called . The crew is wonderful they walk you through what they are doing and reassure you that everything is gonna be okay.A nigh Thank You to them all

Karl Witsman

Did a super job on our leak damage. Place is better than it was before the disaster.

Marilyn Hansgen

When I had a broken window at my business do to vandalism, I called Servpro of Vermilion County. Matt was sent out and arrived 15 minutes after my call. He came prepared to clean up glass, take and board up a very large window. Matt was very courteous and worked quickly. I recommend calling Servpro of Vermilion County for fast excellent work.

Jane Taylor

Fabulous job. We had a small fire in the kitchen and the extinguisher dust and fire smell was significant through house. Service pro returned my call immediately, which was after business hours. They came in and took over. Huge comfort. Customer service and each employee I encountered had been beyond helpful. Highly recommend.

Elwood Library District

Thank you Servpro for a wonderful job well done in cleaning the library's carpets. Those unknown stains came right out even the one that looked like rust. The library smells a lot cleaner, too. All of your staff is very friendly, helpful and willing to answer any questions. From Raquel and Mike, to the office ladies, Ann and Marilyn, to Matt and Josh who actually came to clean the carpets. I am still amazed it only took them a little over an hour to clean all of this space! Thank you again!!

Mary Jackson

During the biig freeze on the weekend of Saturday February 2, a water pipe in my laundry room burst and water was literally pumping out into the laundry room and the ajoining family room. When the water was finally turned off i had no water in the house and was very frustrated. I called a plummer first thing on that Monday morning. I was told that it would be a while before they could get to me because the freeze caused pipes to burst all over town. I had seen Servpro ads on tv and decided to call them for help in cleanimg up the water damage. They agreed to come out immediately. In the meantime, Brittany the person i had talked to at Servpro had called the plummer i had talked to and convenced him to come to my house. He did come out to check out my situation. Even though he told me he could not fix the pipes right then, he did shut down the laundry room pipes and turned my water back on for the rest of the house. I have Brittany to thank for that. She went above & beyond to help me. I knew at that moment that Servpro was the help i needed. Servpro came right out and went to work. They were very professional while also being caring. They did a great job of treating my house and furniture with the upmost care. I would recomend them to anyone having water damage. I especially thank Brittany for her help and kindness to me and my property. Mary Jackson

Tim Fitzgerald

Prompt, competent, first rate service. And they did almost all the coordination with my insurance company.

Anne Gray

I called Servpro of Vermilion to help with a mold issue at my mom's house. They were fast, courteous, and did an amazing job. Every possible area was sectioned off to prevent further spread of the mold. Their attention to detail was very much appreciated. Highly recommend them for any issues like this!

Melissa Escamilla

Well I called at 3:11 and they were at my house by 3:50 to survey the damage from a busted water line to our third story toilet. The water ran through two floors into our basement. They had guys in the job 45 minutes after we called and they had everything complete by 5:45. They were polite. Explained everything thoroughly and did an amazing job. They still have to come back tomorrow and set that appointment up on the spot. I will definitely recommend them in the future! Great job Danville Servpro!