Reviews of American Maids (Cleaning Company)

5024 W Irving Park Rd, Chicago, IL 60641, United States

Average Rating:

DESCRIPTION

We have all the opinions of real people who consume the services and products of American Maids (Cleaning Company) in Indiana.

At present this firm receives a score of 4.3 over 5 and this rating was based on 14 reviews.

You may have noticed that the average score it has is high, and it is founded on a more or less high of reviews, so the score is quite credible, although it does not have a sufficient amount of ratings to confer it total reliability.

You know that we don't usually stop to give evaluations when they are positive and we usually do it only if we've had a problem or incidence...

This Cleaning Company is included in the category of House cleaning service.

Where is American Maids?

REVIEWS OF American Maids IN Indiana

Nick Green

American Maids has cleaned my condo multiple times over the past year and I couldn't be happier with their service! They're timely and professional, and my place has never been cleaner. I highly recommend American Maids to anyone who needs quality cleaning service.

cynthia padilla

Natalia Meriacre

Kristin Walsh

American Maids did an outstanding job cleaning my condo. Their maids deep cleaned everything. I will definitely hire them again.

Adam Havey

To start - I'd like to say this company has a great cleaning crew. They are very thorough and pleasant. This review is going to focus on their management/billing practices. I called a couple weeks ago to get a cleaning because they had sent a $10 coupon out via email. When talking to the woman at the office she said a deep clean would be $160 and a basic clean would be $89 BUT the coupon wouldn't apply to the $89. I then read her the email I got with the coupon which stated it DID apply to the basic cleaning and she said, "Oh OK I guess its $79 then." I booked the appointment because $79 for a small 2 bed 1 bath apartment is pretty good. Now, 2 weeks later, I open my checking account and see I have a charge for $132 and think well they must have made a mistake. I called today and talked to an incredibly unhelpful woman who argued that the prices I was quoted "aren't real" and asked who I talked to (uh I don't know it's your company). I asked for a refund of $53 and she said no, we don't have a $89 price option. She did however mentioned that no coupon was applied so at the very least hopefully I can get $10 back. She hung up saying she had to talk to the owner and would call me back. STILL haven't heard back. This company is shady now that I'm looking into it - no prices posted on website or anywhere and no accountability. I've suggested this company to two people to use in the past but with how much of a headache their billing is I wouldn't recommend them to anyone now.

Krista Green

One of the best cleaning companies in Chicago. The house always looks fantastic and their customer service is outstanding!

Julie Honness

Competitively priced, timely, communicative. They fit me into their busy schedule when I needed a deep clean before hosting a big party. The crew showed up on time and were careful to make sure I was satisfied with their work--they even pointed out a couple of marks they couldn't get off the floor to make sure I was ok with it (stains and glue from construction--there was nothing they could've done to get them up). I appreciate the ability to fill out a request for a quote on their website. A surprisingly large number of cleaning services don't accept credit cards (or highly discourage it), so that was nice, too. Overall this was the best experience I have had with a cleaning company. Definitely recommend!

Natalie Cornell

I used them several times when I broke my shoulder and couldn't do much work around the house. I have a dog who sheds, so they had alot of vacuuming and dusting work to do. They sent a team of 3, usually, and the house was spotless when they finished. They were fast and efficient - as well as thorough. The fridge cleaning service is well worth the up charge. I also used them when I sold my house to clean before the new owners moved in. Again it was spotless, even inside the closets. I highly recommend American Maids.

Laura Galindo

They do a good job cleaning, I just wish they really moved things around and cleaned under the bed it's really just a wipe down, dust down cleaning service. They have a checklist and you'll only get a specified amount of things done. Right now they just vacuum around the table, as opposed to moving it aside and then vacuuming. But the Ladies are very nice and pleasant and they do clean, but they're often on the clock and so you get a very mechanical list checked service. The customer service is excellent and they adjust to any travel I have planned. They come on time and always send me email reminders for appointments so I never miss one.

Connor Coleman

I requested a quote via site and they responded very quickly. I turned over an apartment for new tenants and they made the place as new as can be. I accidentally overpaid and manager immediately called me back to inform me they would be voiding an over paid check. They are hard working and honest. I will definitely be using them again. It is hard to find companies with this level of integrity these days.

Susan Lawless

Great company. I highly recommend their service. They do a really good job, pricing very fair.

Teri Zeinz

I've been using American Maids for the past year, and I couldn't be happier. They are very easy to work with, take payments by credit card and have been constantly superior in customer service. The management makes sure I'm happy with every clean, and once I found the right fit with a cleaning team they make sure to give me the same team whenever possible. And my team is amazing. They do a fantastic job and even found earrings I thought I had lost. I really enjoy this service!

Jola Whipple

great service.

K Miller

My husband said, “somehow they got things cleaner than anyone else.” Great job cleaning. And I appreciate their commitment to giving back to the community.

Business Hours of American Maids in Indiana

SUNDAY
CLOSED
MONDAY
7AM–5PM
TUESDAY
7AM–5PM
WEDNESDAY
7AM–5PM
THURSDAY
7AM–5PM
FRIDAY
7AM–5PM
SATURDAY
CLOSED

PHONE & WEBPAGE

American Maids en Indiana
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