Reviews of SERVPRO of Rexburg / Rigby (Cleaning Company)

Daris Howard

Terrible experience! This company has the classic case of over promising and under delivering. They were quick to the job, but left there machines running for weeks and nobody coming to check progress. They removed moldings and Sheetrock that didn't need to be removed and left our children's bedrooms unusable for months now. We now waiting for carpet. But they don't know how to pick up the phone and make an appointment with a carpet man. We've call several times and nothing happens. Use someone else.

Jim Fabanich

I had left a previous review that mentioned a less than stelar experience with Servpro and just wanted to offer an update.. Since posting that earlier review I have been contacted by Skylar who not only listened to my concerns but made the effort to MAKE IT RIGHT! Skylar went above and beyond to see that our needs were more than adaquatly addressed. His rep who responded was professional and courteous. His estimate was completed in a timely manner and offered to be our advocate with the insurance company to mitigate any issues there. Bottom line is Skylar did a great job I look forward to working with him again, if the need arises!!

David Hanson

I have used Servpro several times, both on jobs small and large. They have been consistent, fast, and reliable. I would highly recommend them to anybody!

Daris Howard

Terrible experience! This company has the classic case of over promising and under delivering. They were quick to the job, but left there machines running for weeks and nobody coming to check progress. They removed moldings and Sheetrock that didn't need to be removed and left our children's bedrooms unusable for months now. We now waiting for carpet. But they don't know how to pick up the phone and make an appointment with a carpet man. We've call several times and nothing happens. Use someone else.

Jim Fabanich

I had left a previous review that mentioned a less than stelar experience with Servpro and just wanted to offer an update.. Since posting that earlier review I have been contacted by Skylar who not only listened to my concerns but made the effort to MAKE IT RIGHT! Skylar went above and beyond to see that our needs were more than adaquatly addressed. His rep who responded was professional and courteous. His estimate was completed in a timely manner and offered to be our advocate with the insurance company to mitigate any issues there. Bottom line is Skylar did a great job I look forward to working with him again, if the need arises!!

David Hanson

I have used Servpro several times, both on jobs small and large. They have been consistent, fast, and reliable. I would highly recommend them to anybody!

Draper Oaks Apartments

This company is so great! They dropped everything to save the day for many apartments in my complex. The people are great and we go to them first for all our needs!

Danielle Grant

Great company! I needed someone to come take a look at my house after the hail storm and they were here asap. The did a thorough inspection and were very upfront and honest. Would recommend them to anyone!

Gregg C

Overcharging for unprofessional work done by young kids.

Stephen Grant

Servpro was great to work with. From the initial conversations with Megan to the completed work with Quentin, the whole project was done quickly and professionally! I'll be using these guys again in the future for sure.

Draper Oaks Apartments

This company is so great! They dropped everything to save the day for many apartments in my complex. The people are great and we go to them first for all our needs!

Danielle Grant

Great company! I needed someone to come take a look at my house after the hail storm and they were here asap. The did a thorough inspection and were very upfront and honest. Would recommend them to anyone!

Gregg C

Overcharging for unprofessional work done by young kids.

Stephen Grant

Servpro was great to work with. From the initial conversations with Megan to the completed work with Quentin, the whole project was done quickly and professionally! I'll be using these guys again in the future for sure.

Melissa Mitchell

I had Servpro come in and do repairs on my home after a huge hail storm blew through our area. The staff that worked on my home was extremely knowledgeable, friendly, and showed up when they said they would. The communication with the office was a large part of the success with getting our home back into a pre-existing condition as quickly as they did. You can't go wrong with this company!

Melissa Mitchell

I had Servpro come in and do repairs on my home after a huge hail storm blew through our area. The staff that worked on my home was extremely knowledgeable, friendly, and showed up when they said they would. The communication with the office was a large part of the success with getting our home back into a pre-existing condition as quickly as they did. You can't go wrong with this company!

Maddie Bezzant

Servpro did restoration work on my laundry room at my families house. Quality work for very great prices. Not only were the workers diligent and articulate but they were so personable and made the experience unbeatable! Not only did they fix the issues I originally hired them to fix, but they went above and beyond to fix other things I didn’t even knew were wrong. I’m beyond impressed and would never go anywhere else again. I would definitely recommend this company to anyone in need of cleaning or restoration due to fire mold or water damage.

Troy Smoot

A couple of months ago, during a break in the Spring wet weather, I was outside and noticed some water damage on an exterior stucco section of our house near an end roof gutter. Upon further examination I noticed inside the house what appeared to be possible water damage to floor moulding on a wall in the adjacent room. This created concern that we may have a water problem with that interior wall of our home, and I immediately called Servpro. A technician came out an conducted her own evaluation of these areas using a moisture meter. She was friendly, professional and able to quickly alleviate my concerns, finding no moisture or water damage inside the walls, and offered a suggestion to correct the issue with the outside gutter. We were not charged for this visit during what I am sure is one of the busiest times of year for them. Thank you for quickly addressing our concerns! Skylar and Servpro will be getting our business in the future if the need should ever arise.

Daniel Kemer

Great team, great people, great work! A company that treats there customers like family! I know because I work there and that's how I feel everytime come in!

Christine Garner

My basement flooded! Servpro professionals were on site immediately. They took care of everything and restored it back to new. It's like it never happened.

Maddie Bezzant

Servpro did restoration work on my laundry room at my families house. Quality work for very great prices. Not only were the workers diligent and articulate but they were so personable and made the experience unbeatable! Not only did they fix the issues I originally hired them to fix, but they went above and beyond to fix other things I didn’t even knew were wrong. I’m beyond impressed and would never go anywhere else again. I would definitely recommend this company to anyone in need of cleaning or restoration due to fire mold or water damage.

Troy Smoot

A couple of months ago, during a break in the Spring wet weather, I was outside and noticed some water damage on an exterior stucco section of our house near an end roof gutter. Upon further examination I noticed inside the house what appeared to be possible water damage to floor moulding on a wall in the adjacent room. This created concern that we may have a water problem with that interior wall of our home, and I immediately called Servpro. A technician came out an conducted her own evaluation of these areas using a moisture meter. She was friendly, professional and able to quickly alleviate my concerns, finding no moisture or water damage inside the walls, and offered a suggestion to correct the issue with the outside gutter. We were not charged for this visit during what I am sure is one of the busiest times of year for them. Thank you for quickly addressing our concerns! Skylar and Servpro will be getting our business in the future if the need should ever arise.

Daniel Kemer

Great team, great people, great work! A company that treats there customers like family! I know because I work there and that's how I feel everytime come in!

Christine Garner

My basement flooded! Servpro professionals were on site immediately. They took care of everything and restored it back to new. It's like it never happened.