Reviews of JAN-PRO of Atlanta (Cleaning Company)

Koffi Agbokpeh

Jan Pro of Atlanta never take me down in my journey for business successful. The staff always responded to your need and help you for all. Jan pro changed my life to good standing and help me grow my business. In result ,I increased the number of employments and make me owner and small Boss.I will not finish to thank Janpro for all he is doing for our community. For better living and realize your dream in small business ,I recommande you to contact today Janpro of Atlanta.

Jan Royals

wonderful service

St. Ivan

Expansive start up. make sure you talk to someone who is already in the business before going forward.

Robert Worley

Purchasing a franchise with Jan Pro Atlanta was a great opportunity for me and my family. I was able to accomplish several goals and everything I did, exceeded my expectations. I was Atlanta Franchisee of the year in 2016 and International Franchisee of the year 2017. Jan Pro Atlanta will always be a part of my family and Brad Rush and the entire Atlanta office has been a great team to work with. If you are looking for a great business model Jan Pro is second to none. #JanProAtlanta

Daphne Freeman

Best cleaning service around!

Ras Fenger

Great company to do business with, always do what they promise

T Jones

Jan-Pro has great training for all New Franchise owners. In addition to 1x1 followup.

Torentoword@yahoo.com Word

I have had very good experience in every level because I have support from you guys I am thinking about getting some more contracts and staying positive and motivated to be the best franchisee I can be if I have your support I need my contact person to reach me four more contract now thank you

Darren Curry II

Jan-Pro is a great franchise to start your own business and to work for.

Marlon Bussey

Always a awesome experience!

Charles Williams

As a Jan-Pro franchise owner I'm honored to be a part of a professional, knowledgeable and helpful team that is the leader of the commercial cleaning industry. Jan-Pro of Atlanta is always coming up with new, innovative and more challenging ways to help others succeed. I've learned so much as a business owner in a short period of time, I'm very excited and anxious to see what Jan-Pro has in store in the near future.

Jarvis Jones

I recommend if you are relocating from a another state and you are looking to get into your own cleaning business I recommend Jan-pro is one of your first franchise cleaning company to look into and they also a Fortune 500 company.

Clarissa Bradstock

Jan-Pro is awesome. Very thorough and always seeking feedback.

Jim Sheppard

They've been taking care of my gym for the last 6 months and have done a great job.

Thomas Pro

S & K Paradise LLC. Atlanta Jan Pro is an Awesome Team to be apart of! Being apart of the family we have each others best intrest at all times and make each other shine together! Our Franchise, S & K Paradise LLC. has grown and come a long way with Jan Pro, so far it has been a great journey and we are looking forward to our thriving, on-going future with Jan Pro of Atlanta!!! Special Thank's to the Whole Team!!!! Keep up the Great Work! We Sure Will! Thank You All, Sinciearly, Your A Team!! S & K Paradise LLC.

Dennis Smith

Worst mistake of my life was investing in this business. I am so glad that I was able to recover financially, and start another business in a different field that has been financially rewarding......Jan-Pro however, should be shut down. If you want to start a business, do not do it with them, it will be the biggest mistake of your life.

Joseph Guerrisi

Do not use. Started using them 6 weeks ago and have had problems 4 out of the 6 weeks. Started with a second crew after two weeks and they did not provide service in 2 of the 4 weeks. Will keep you posted on next steps. Had a good spirited discussion with VP of Ops. Jan Pro is working through this to make it right over the next 30 days.

Steven Melton

I had a very positive experience with Jan Pro.

Ron West

Great experience. Front desk clerk was very helpful and nice. Very professional.

Shawn D Ford

After dealing with them for a year, I change from 5 to 3 stars.

Johnathan Dixon

Great business

Glenn Dinofer

Hired Jan Pro to clean our school-within the first couple of days we complained about our school being left dirty-we were visited but there was no improvement-we set up a new company that could clean our school and let Jan Pro go after 3 weeks-if they could have done their job which is to clean we would still be using them-they showed up at our school very rudely with no appointment demanding payment of $19,000 for a year contract even though they could not perform their duties professionally-now we get a phone call that jan Pro has hired a firm to investigate our assets to decide whether it was worth suing us-they are bullying us and if they would have only done their job as they promised they would still be working for us, WHAT A DISGUSTING EXPERIENCE!!!!

No Excuses CrossFit .

We have used Jan-Pro for more than two years and have always been pleased with the service they provide. They also offer competitive pricing and do a great job communicating with us anything they need.

Megan Wyatt

Our company has used Jan-Pro for several years and they are very cost effective for small businesses to have regular cleaning service.

Marshawn Davis

The customer service at JANPRO is very caring. They provide quality cleaning from the least to greatest assignments.

Kennedy Boyd

Great opportunity to become your own boss and provide for your family.

Celeste Cato

As a Franchise owner, I have found that the team responds quickly to written concerns and helps to resolve problems.

Patcole Services

Very organized.

thesherrie100 .

I have a brand new building. Everything is new and spotless. I hired Jan Pro to do the cleaning when we moved into our new office. They were supposed to dust baseboards, mop bathroom floors, dust blinds, etc. They never did any of those things. The cob webs starting piling up, the floors were black when you wiped them with a wet paper towel, there was urine on the bases of the toilets. The worst part is they allowed children to play in my administrative offices and help themselves to the chocolate I have sitting around for clients which they stomped into the carpet. The kids also rummaged through office drawers. I complained about this and other issues through the "log book" that I was told from the beginning that this was my direct communications to them. The last time they "cleaned" they were in the building for 30 minutes according to my alarm and camera reports. How can anyone do a thorough job in a large office building in 30 minutes? They can't and they didn't! To top it off, they left with the doors unlocked to the administrartive offices. That was the last straw! I called and asked for my keys back immediatley. Now Jan Pro is threatening me with my contract that I signed for a year. Even though it claims you can canel for non-performance, BEWARE! They're saying I didn't tell the right person and in writing and with certified mail. Forget the communication log and the verbal complaints! It was worth it to pay them off to get out of my facility.

JASON

It's been a pleasure working with Brad and his team at JAN-PRO of Atlanta over the past year. They are honest, respectful, prompt and transparent in an industry where many are not typically known for being such.

Tom Straub

Professional and affordable

Brent Brooks

The JAN-PRO Atlanta team has built one of the most successful regions in the country. They are quick to help others and lead by example.

Joseph Brown

I give Jan-pro 10 stars they have been fantastic to me we have a great working relationship they are there if you need them always willing to work with you no matter what it is again being a part of the Jan-pro family is absolutely fantastic

Jordan May

Everyone is extremely nice, and very attentive. Great first impression!

Sylvia Gaines

JAN-PRO Atlanta is a big company that fuels off of greed. Anytime a person or customer complains they take THEIR side & run with it. My thing is I PAID my money to buy your business brand, business partners make decisions together. Why did I have to go and work 2 full time jobs while being a student full time while my business partners are on yatch’s & cruises? I clean up pretty good & I take what I do personal because it’s a compassion of mine, but the minute I speak my mind to the WHITE FOLKS or customers y’all have they get mad & call y’all like I’m supposed to be intimidated. Nope, wrong woman. You can’t feed me false hopes. I’ll be writing all kind of reviews on GOOGLE,YELP, OR ANY WHERE I CAN about y’all. You had 2 strikes, 3rd one you’re out. Complaints are dealt with & you must show concern. 1st customer I lost, because she was being rude so I defended myself. 2nd person lost because I was being nice & not charging for a bathroom clean, she decided to complain because I wasn’t coming at 7:30 am....(Susie, I don’t work for you.... I don’t have to be there at 7:30am nowhere in the contract) still cleaned it & said her floors were dirty because she had cleans during the day PEOPLE ARE GOING TO WALK OVER THEM & TRACK DIRT lol. 3rd Customer complained about her corners not being vacuumed apologized bought a card saying I’m sorry then everything was good. She then said I was not mopping the bathroom floors (Susie, why would I not mop the floors? It’s not my fault their stained, but I can offer you a service of buffing the floors so they can shine again. 4th account man approached me at the door after I left my keys in building (new staff member) & was being rude so I purposely ignored him lol I don’t have to answer to you lol I’m so grown, not your child and you’re not my owner sir. But none of this matters because as soon as a customer threatens to leave y’all panic & go frantic & do conniving deals with the customer & THEN let us know the decision y’all made after we spent OUR OWN MONEY to buy your brand. I learned how to buff, strip, and wax floors in JANUARY. It’s July never had a special lol why?

Brandy Stukes

My experience as a franchise owner with Jan Pro have been life changing. I value the encouragement the staff gives us and the guarantee to become a great owner.

Eloise Monroe

Hired them to clean our small company. Super easy clean especially since most office workers kept their doors locked so no cleaning people could get in, pretty much had to clean the halls and bathrooms. Horrible cleaning service, EVERYTHING they promised was a lie, they used dollar store bought chemicals and after the first couple months they started coming in and emptying trash cans and leaving, NO CLEANING. Its a big company who hires other companies, who hires other companies who hires individuals so the training is a lie also. I contacted them several times and even had to take pictures to prove myself because they got argumentative with us for complaining. After months I wanted out of the contract and was told I had to go through a cure period where they clean for 30 days and the rep comes out to check each week.... no rep, no cleaner.... had to take more pictures and fought to get out of the contract again and they refused to let me out, all the hoops you have to jump through to get out then send a certified letter?! Or you are re-upped for another year.... NEVER sign a contract and NEVER let them come clean when your not there, crappy service! MONTHS OF FIGHTING WITH THEM. how hard is it to sweep? To clean a mirror? to use a toilet brush instead of just pouring blue stuff in the water?

miekia pinkston

Good customer service . I love this company cant wait to show this best of them

Loren Gordon

JanPro is now cleaning 2/3 of our facilities and I am pleased. Their first cleaning on the second location was this passed weekend. They left me a book to communicate back and forth about concerns or questions since they clean when we are out of the office. I appreciate their incredible customer service, willingness to communicate thoroughly, and follow through (someone stopped by today, just two days after their first cleaning to see how it went).

Antaneya Elam

You are not hiring Jan Pro you are hiring third party contractors that work for Jan pro. The communication has been horrible. The service has been horrible we have had four different people to come to our location and Jan pro knows nothing about who is coming and when. Just horrible I WILL NEVER USE JAN PRO AGAIN!!

J M

Locked us into a 12 month contract and after repeated requests to cease cleaning due to damage of our business equipment, Jan Pro was adamant there was no way to cancel the contract in a timely fashion. Terrible customer service. Please stay away! Update: After 5 weeks of repeated requests to change the format of our cleaning, I have heard no response from Paul, Jason or Denise. They simply don't care.

Jasmine Jackson Pearson

Awesome Company

Mahonie Allen

Great place for those seeking a opportunity to make a better life for themself