Poor customer service and worst drycleaning ever. We have beautiful down comforters that we have taken to various dry cleaners across the nation as we are a military family and have travelled a lot. Our comforters average $600 per comforter. Being new residents to Milford, we decided to support our local business by taking both comforters to this facility instead of Dover where we usually go to. Worst decision and experience ever. First they were $16 more expensive than Dover and worst of all our comforters came back more dirty than when we dropped them off, and also smelled like spicy food. To make matters worst, instead of dry cleaning, they submerged our down comforters in plain water. Everyone who is familiar with down comforters know what happens when it gets soaked in water. We tried to work things out with them and they were incorporating and denied to issue us a refund or even redo the dry cleaning. I’ve just not had the time yet, but as our comforters seat in a plastic bag at home (smelling the entire guest room we have them in), we will still be filing a small claims case with this business. Whatever you do, take your cleaning some where else. They are expensive and do a very poor job. They are rude and arrogant. Also, i spoke with some colleagues at work and each person I spoke to said, they have only used them once and will rather drive to Dover than use this place. There’s also another cleaners across (adjacent) to Wawa. If you want to support a local Milford business, take your stuff there. Let’s all make sure bad business like this and bad business owners don’t get our business in Milford .