Reviews of SERVPRO of Norwalk/Wilton (Cleaning Company)

Christina D

Always responsive and quick! The workers are knowledgeable and answer my many questions without hesitation. Highly recommended!

Daniel correa

Helped me with a particular issue during the early hours of the day before I had to get into work. ServPro arrived right away and finished up before I had to go to work. Highly recommend

Johnny Torres

Servpro of Norwalk/Wilton really took care of me during an unfortunate septic problem. I had human waste up to my eyeballs(literally) but the crew from Servpro came in held my hand and got me and my family out of that filth. We appreciate all you did for us!

Sonia CattleyaRed

Horrible experience. It was a huge mistake calling ServePro to help me when I needed water remediation done in my home. I shouldn't have expected any branch to be better than the other locations with the worst ratings I've seen. I was charged over $2400 for a job the wasn't done correctly. Mold grew all over where they "completed" their work. Mark was the manager of the project. They made a really awful home experience even worse and made it last longer because of their unmistakeable incompetence. Luckily, a friend recommended Crystal restoration. The difference was so obvious. The manager at Crystal was kind and explained the entire process from beginning to end. The person who came out to do the remediation was kind and explained what was going to happen while he was there, and he made it a point to cover all of the vents and any other surface that need to be covered to avoid exposure to the new found mold. They did all of this and ServePro didn't do any of it. To take advantage of people who are already going through a challenging experience like a fire or flood is disgusting and cruel. I'd never recommend ServePro to other people. Thanks goodness the information for Crystal restoration was given to me to fix ServePro's huge mistakes. All of them.

gabriella siciliano

I had a disaster in my condo and had no idea how i was going to do. I called Andrew and he assisted me every step of the way. Jose and Andre did an excellent job removing all the water and making my condo livable again. I highly recommend Servpro. Request Andrew if you can!

KM .

Servpro always gets the job done. They are very efficient, patient, and very resourceful. I’m constantly recommending this company to others.

Will H

Highly recommend ! Once called the ServPro crew arrived right away. The crew was very professional and did a great job.

Frank M

Reliable, knowledgeable and gets the job done. If you can request Andrew Rossi. 5 star service.

David Stephenson

Service was quick and efficient. Knowledgeable staff and professional. Would definitely recommend.

Bani Daniell

Really poor experience, used them for cleaning a very dirty small 9 x 12 efficiency apartment. My brother had a stroke and we were trying to get his place in order for him to return. They had to come back after the initial cleaning as they did such a poor job. There was so much crime still on the kitchen cabinets, we send them many pictures and called multiple times. We even showed them pictures of us removing the left over grime with just a damp sponge. After 2 plus weeks, multiple calls, emails, pictures, they finally came back and did a re-clean, which although a bit better was still not worth the 557.00 they charged (we did not even have them clean the bathroom) We have had to delay moving my brothers furniture in thus incurring an additional cost to us for storage. I would not use them again. The photos are all after they cleaned the apartment.

Don Rossi

I have used ServPro multiple times as a homeowner and they have always done a great job. Their workers are diligent, quite knowledgeable and courteous as these were difficult times for myself and my family. I recommend their service to all my friends and business owners.