I was so disappointed with this company and their service. The cleaning was half fast, the siding was good but the roof looked like it hadn’t been touched. Horrible. When I walked around with one of the gentleman after he said they were done I pointed out that the gutters still had leaves/grime hanging off of it. The roof also looked very dirty still. He assured me that it would all look great over time. Like a magic scrub brush was going to suddenly appear and clean the leaves off my roof. But, OK. I’ll have to wait several months to see the outcome of that. That wasn’t my biggest gripe though. The next morning I walked out onto my beautiful mahogany front porch and noticed that there were scratches on it from one end to the other! It looked like they had pulled a metal tipped hose or piece of equipment across the wood as they cleaned and carved up the wood. I was mortified! I called them up right away and was told I would hear from the owner. He did in fact call me and say he was going to stop by to see the damage, but didn’t show up until 2 weeks later. When he finally showed up unannounced he denied denied denied! But interestingly, he wasn’t even there on the day of the service. He tried to tell me there must have been a film over the wood and now that they’ve cleaned it off now you can all of the sudden see these scratches. What a joke! They are all the same size, some continuous with all the same pressure/depth scratch. They obviously all happened at the same time by the same instrument. After I told him that was an insult to my sensibilities (it’s a covered porch and was completely spotless beforehand, I know the condition it was in, I live here and see it everyday) he tried a different approach which also made no sense at all. He finally told me he was sorry and was was going to help us out with refinishing the whole thing. I told him the estimate we had received which was very reasonable and he said he would call us in 3 days. Surprise surprise, we never heard back! How can you run a business like this? I understand sometimes things happen and I’m sure they didn’t mean to scratch my porch BUT they should have the decency to acknowledge and fix what they’ve done. BE accountable! I would have been happy to work something out with them. BEWARE when using this company, you might get more than what you’ve paid for. And by more, I mean a bill to repair your mahogany porch. Shame on them! Maybe we just had a bad experience but I still think they should have rectified the issue and at least helped to fix the damage.