Reviews of A Better Day Cleaning & Concierge, LLC (Cleaning Company)

Frances Hennigan

My home has been cleaned numerous times by the Better Day Cleaning crew. They deliver top notch service.

Brenna Roberts

The crew from A Better Day Cleaning & Concierge cleans our house every other week. My husband and I very much appreciate the extra free time we have on weekends now that we have help. Over the years, I’ve contracted various cleaning services. The service from A Better Day is consistently above average. I love coming home after a day at work to enjoy a relaxing evening in my clean home! Such a gift.

Alexia Peake

My home has NEVER been this spotless!!!! They even cleaned the walls and ceiling in my bathroom! We will be using them again and again! Thank you!!!

Chris Powell

Desiree’s team cleans my home for me every other week. Their attention to detail is second to none. I used to have another company clean my home, and it’s a night and day difference. You get what you pay for, and usually a busy company is busy for a reason. They’re in demand.

Chris Will

I first met Desiree and her team when we sold our last house and she did a wonderful job! The new owners we very pleased and I was thrilled with the top notch service!! I hired her team to clean my new house and I truly appreciate the detail that goes into everything they do for me! Anita, one of her team members actually folded my laundry on one of their visits I never asked for it but it was a detail that was covered. Alicia another team member always was excited to see my dogs! They loved that! Great Women that care about the job they do! I highly recommend A Better Day Cleaning!!

Julie Swanty

A Better Day Cleaning to the rescue!! In a panic after a terrible clean done by another company, I called Desiree and begged her to send someone to do a better job for my "soon to hit the market" listing. She juggled things around and was able to come the very next morning and scrubbed for 3 hours until everything shined. My Sellers were so impressed and relieved it had been done correctly. I am SO grateful and will be calling you again. Thank you!!!!

Jessica O

Although the experience started out great it had a rather unhappy ending. I was referred to Desiree and her team by a credible source upon purchasing a new home. The house didn’t show well which meant that it needed a thorough cleaning, from top to bottom, so paying for a cleaning service was the right route to take. Desiree was very responsive and friendly both on the phone and via text, even coming out to my new home to provide a free estimate on service cost. She was open to working within my budget, taking note of what areas in the house needed more attention (kitchen and bathroom) which I appreciated. On the day of service, Desiree sent out two of her employees, who were also friendly upon arrival, for a total of five hours. I was not home during their cleaning as I was still living in my rental so could not see exactly what was being cleaned but when I arrived to pay them, they were already packing up – 5 minutes early stating that they did as much as they could. Let me preface the following by saying that before the crew came I did a quick cleaning of the kitchen, baseboards, and bathroom so they could spend more time elsewhere. After the cleaning crew left and as I moved in over the next month I began to notice that things were still dirty, things that were easy to clean and listed on their Move-In Cleaning list. Fan blades and ceilings were not dusted, cabinet doors and baseboards were not wiped down, floors were not mopped, etc. The list goes on and on. But the biggest let down of the service was finding the old tenants trash and other items left on the top shelves in the kitchen cabinets when I went to unpack. This was a huge disappointment as the kitchen was one of the areas I requested Desiree’s team to focus on and if they had, they would have found these items (5 different cabinets total). I reached out to Desiree about this issue to which she apologized and stated that “this is what happens when we are time restricted due to budget.” Please note that my last message regarding finding more debris in the cabinets was never answered. I am just so disappointed because you put trust into someone to follow through with their words and when they don’t, it’s because of the client and their restrictions, not the company. I had to go over what Desiree’s team supposedly cleaned as I didn’t feel like they did really anything to the company’s standards and being my new home, I didn’t feel comfortable in it. It’s just unfortunate that I paid so much money to be so dissatisfied.