So 24 hrs after they came to clean my carpet and sofa you couldn’t even tell they did anything at all besides the fact that they charged a ridiculously amount and tried to even charge more.
I had a very simple request which is to clean my off white 1 year old sofa. They quoted me just over $300 to do the work which is nearly 2x what the competition charged. Despite that (I just figured they really must be good- maybe this is a case where you get what you pay for?).
They came an immediately told me the price they quoted was for the sofa. If I wanted cushions to be cleaned it would be an additional $200. Insane. What a scam. But ultimately I explained how ridiculous that was and they kept the original quote (but they tried to take advantage).
Worst of all, as the sofa is dry and I am putting it all back together you can’t even tell they came. Keep in mind, this wasn’t extremely dirty, it had a few small marks that were barely visible to begin with. They are all still there. Not a single mark looks different not a single mark was removed. Literally if you told me they didn’t show up yesterday I would believe you other than they took money from me.
If you are thinking of using this company to clean a sofa (or likely anything else I would imagine) I would find another company. Take a chance on anyone else as for sure, these people stink.
Lastly, I am not a person who rates or reviews much. I may have done this once or twice in the past ever. But when you get zero point zero out of someone and they overcharge, try and take advantage I felt it was worth the warning.