Reviews of Buildingstars of Phoenix (Cleaning Company)

Devan Kovach

Building stars does an AMAZING job at cleaning my office here in Phoenix! Their service and knowledge is beyond any that I’ve experienced before. Highly recommend

Henry Navejar

Excellent people and service

Nonya Business

Someone please tell "Alex" in phoenix that toilet water is NOT cleaner then the water in the sink right next to the damn toilet. Have you heard of security cameras??? How do you clean an entire dental office in 26 minutes? Use toilet water to rinse your rag right before you wipe down the entire office... really man?!?!? I wish I could use negative stars... BBB is my next stop. Please be warned!

Valley Lutheran

I have given this company so many chances (3 years to be exact). I have been through dozens of teams and several supervisors. Each team has a listing of each task that needs to be done and whether it is to be completed nightly, weekly or monthly. This list was formulated by the company. I provide copies so the team can check stuff off and be sure they did it. Just recently, the supervisor told my facilities team that the cleaning team won't actually get to everything every night. This is a very unprofessional company. Their definition of clean is definitely below the bar. My entire facility is never "all" clean all over. I am paying for a full cleaning but never really getting one. Time to change.

Christopher Barrota

Probably the greatest in terms of customer service, if any issues arise they have a team that you can contact and will address the issue or if they need to , they can put a new team in. Everyone needs to use these guys for their commercial cleaning needs. It is just nice to communicate with someone, one on one, you can contact your cleaning team or their local manager that oversees all customer service issues. They will even drive out to you and to discuss one on one!

Kristi Wagers

Best cleaning company I’ve ever used! Eddie did a fantastic job getting us set up!

jeff little

Very happy with the services provided by Building Stars. Ryan communicates very well and is passionate about providing the best services. Highly recommend.

Lee Kowalski

I have used this company for years. They are by far the best company we have ever used. The people that clean our office are the most professional cleaners we have ever had. We used a ton of companies in the past and the turnover and results were horrific. We switched to Buildingstars 5 years ago and have had the same cleaners the entire time. I would refer them to anyone.

Kayla Patterson

Very good company. Would highly recommend to anyone looking for this service.

Nidia Almunia

(Translated by Google) No service in Spanish (Original) No tienen servicio en español

Christine Taylor

I have not been pleased with the quality of the cleaning this company provides. I have tried to address it with management, left a lengthy message and did not even receive a call back. Now when I try to get out of my contract, they won't let me out even though I gave proper notice. I have tried to communicate to the sales rep in charge regarding how the contract is worded in my circumstance and now he won't even respond. I would not recommend this company for your janitorial needs. Not only are they not professional cleaners, they do not deliver on their promises of how things are cleaned and that they will use their own products and be very careful to use different mops in the restrooms than the other part of the building, etc. The person in charge of my building had a baby and didn't make arrangements for someone else to clean while she was in the hospital. Now the spouse and older child of this person comes and cleans and they do a horrible job. I am sure that is a breach of contract right there since this spouse and child are probably not contracted with Buildingstars to be cleaners. This review is probably futile as they seem to not be a professional enough company to watch their reviews. Frustrated beyond belief.

Kenzie Peterson

Super great!

Amy Catherine

We had this company to clean our business location and the service has be horrible, all that is done is take the trash out, and then they put it in recycle bin. Have contacted company multiple times with no response..

Brenda Mcintiire

This company has been great. They are prompt to take care of issues.. Always available to help and take calls and make suggestions to better our environment. Highly recommend!!!

Harrison/Denise Chatter

With the Change in management it runs a lot smoother. Communication, Training and follow up with all customers and Techs has been Great. Customer service is everyone's first priority.

Patsy Stengel

Great service with great communication and the cleaning has been always great and never downfalls.

Mikyla Marie Manu

AMAZING SERVICE!!! The new management team is beyond incredible. They have been so clear, easy to communicate with and even follow up with me to make sure my scheduled cleaning services are up to par. They addressed any potential issues I had before hiring them to clean my office studio. I feel really taken care of at Buildingstars!