Reviews of Naturalcare Cleaning Service (Cleaning Company)

Stephanie Bergmann

Love that they use natural cleaning products. For normal cleanings they send cleaners in teams of two. I found a team that did a really great job and now they are my assigned cleaners. I hesitated to get a cleaning service, but I'm really glad I did.

Sandra

They are the best.

Lauren Gottlieb-Miller

I've been using Naturalcare Cleaning Service for about six months and I love them. Sam and Sandra did a particularly awesome job this past week, even organizing my son's stuffed animals on his bed. Lots of little touches in addition to the normal stuff. Can't recommend them enough!

Ben Jeter

Jessica and Maria did a great job for us. The floors were spotless and they even sprayed a little lavender scent spray on the door mat to freshen it up! Great job!

Dorothy Tortorice

I was delighted to come home to a clean apartment yesterday. Angela and Sam did an excellent job.

Hannah Jeffers

Alice and Victoria did a wonderful job. Thank you!

Rachel Jenson

Jessica, Alicia, and Syreeta did a great job on my house. They came in and got to work. I like the fact that the company communicates with you. Give them a try. You won't be sorry.

Maureen Hetzel

Two or three cleaners come every other Monday morning, cheery and ready to get to it. They spend about two hours dusting and vacuuming our 3100 square feet, two-story house. Our home features many small art objects, each of which is dusted by hand very carefully. The kitchen also is cleaned with great individual care. I have never had a better crew of cleaners and eagerly recommend them.

Jenna Yau

Alyssa and Samuel from Naturalcare were prompt, professional, and friendly. When asked, they explained each part of the cleaning process and what type of solution or method they used to clean. I asked them to spend a few extra minutes in our master bath to get rid of some grime and they made an extra effort to get rid of as much as they could.

James Glover

Great cleaning service.

Leslie Moritz

The staff was on time and extremely friendly. They were thorough and and did a great job! Angela and Wendy were a good team and I would recommend this service for any business looking for professional cleaning.

Caite Tanner

We've been using Naturalcare Cleaning Service for about a year and joke that we'd live off of canned tuna and potatoes before giving up the service! It's hard to find high quality customer service and we've be very impressed with their …

Brianna Millard

Very thorough service, my house smelled so clean! It was also a great value compared to other companies. I really appreciated how communicative & friendly Sam was.

Matthew Bowman

Nevin, Aireana, and Kaitlyn did a fantastic job!! We were renting a house with its original wood floors from the 50's and they looked new! The owner was also wow'd and said the house had never been that clean when we did our check out. We booked online and did the move in/out deep clean and added the option for the floors.

Daniel Morali de la Brena

My home just had a deep clean from the NaturalCare Cleaning Service team, and it looks incredible. The team was very friendly, courteous, and detail-oriented, and I am looking forward to the recurring cleanings to help keep our home neat and tidy. I love that they use natural cleaning supplies and are very careful with your home.

Nan W

I really appreciate your easy scheduling process --- and especially the reminder email and text alerts! I have used this service for about a year now -- including a complete "move in" clean -- when I got a new home. I was so happy with the results... and that I did not have to do it all myself!

EPB WSU

Great communication, great service and trustworthy. Will be reusing in future

Abigail Cheung

I’ve been using this company for years and was very impressed in the past. However, the quality of the service has degraded. First of all, steam cleaning used to be included, but they now charge extra for it, even though it’s still listed on their website’s “what’s included” page. I recently booked a deep clean with the steam cleaning and inside windows added as extras. I have cameras in my home and watched as the man briskly swiped some areas of my floor and completely missed large open areas of my living room. My bathroom was clearly not steamed as their were still water marks on the tile. I reviewed 2.5 hours of video footage and not once was a single shade lifted to clean the inside of my windows as I had scheduled. Ceiling fans weren’t dusted either, which is also explicitly stated on their standard clean. The worst offense was that the team left my home completely unlocked after confirming with my nanny that they would still be there in 30 minutes while she went to pick up my daughter from school. They left 10 minutes after she did without even messaging or calling her or me to indicate any issue with waiting. UPDATE 4/2: the owner called me personally to discuss my issues, informed me the team that had left my house unlocked was coached and sent another team to my home to complete the job. The follow-up team completed the deep clean as requested, and I think that demonstrates the company’s dedication to customer satisfaction. While I appreciate the customer service, I am still not confident on consistent high quality (the team left the used duster on my bed, wore shoes in the house, there was spilt gravel and dirt from a potted plant on a window sill, and they didn’t pay attention to or maybe the central office did not include the note where I provided an alternate contact number since I was not the person at home).

Marcia Gatlin

Naturalcare just serviced my home. This house has not been this clean...ever! Seriously – I don’t believe it has been this clean since we moved in two decades ago. The cleaning technicians were prompt and courteous. They needed little …

Tommy Scott

If you happen to have Team Pink (Nevin and Korinne) visit your house, prepare to be absolutely amazed. Friendly, great with animals and they pay attention to the little things most others don't to ensure your house is sparkling. 5 stars is probably too low for these two and the job I feel that they did at my 3 story townhome. To add to this, Candice and her entire company are extremely flexible, professional and responsive and I recommend Naturalcare Cleaning Service for anyone looking for a job well done!

Glenniece Stewart

Great service! Jessica and Maria did a great job with the cleaning. They were responsive to my requests and I'm very pleased.

Kelly Kirk

Easy to schedule and wonderful job cleaning!

HIM Pantry

Truly appreciate the support and hard work of the NaturalCare team. Tash & Thrusha worked so hard, ensuring our Pantry is clean & sparkling. Thank you! Angela & Nevin are a great crew as well. Truly appreciate the smiles while working!

Greg Norris

Naturalcare's scheduling is flexible and easy. Their friendliness and communication are clear strengths. We love this service.

Megan Shammo

Our house looks amazing all thanks to Naturalcare! We are so impressed with the job they recently did for us and an added bonus is that the products they used are pet safe so I don’t have to worry about our cat and puppy getting into anything or getting sick off cleaning fumes. Highly recommend!

Kelly

I recently hired Naturalcare Cleaners to clean my home after having poor experiences with independent housekeepers. Naturalcare has cleaned my home twice and I have been pleased both times! They send 2-3 people to clean and they are done efficiently and quickly! They cleaners are courteous and thorough. They offer several cleaning options and prices that are flexible based on your need. For example, they come every 2 weeks and alternate each visit between a light clean and full clean at my request and based on my need. This flexibility helps with the cost as well, as the light clean is cheaper. If you are looking for a team of Housekeepers, consider Naturalcare.

Brianna Sheen

Allison’s cleaning team was AWESOME! My place has never looked so good, and they even managed to get rid of some (I thought permanent) stains on my appliances to make them look brand new! So thrilled.

Greg R

I'm thoroughly impressed with how Chad at Naturalcare Cleaning Service does business. They are 100% committed to ensuring their customers are happy. After all, they do have all these glowing reviews for a reason!

Julia Ambler

Very friendly and thorough! We've had multiple team members and several repeats, and we've been tremendously happy with the services. Highly recommended! Booking services and add ons directly from the website is very convenient too! Angelica is our dog's favorite :)

Traci Fowler

Jessica and Maria arrived early and got to work right away. They were thorough and efficient and able to finish my home in a reasonable amount of time. Both are very friendly and professional. House looks great!

Linda Norris

I chose Natural Care because they use natural products. Who wants more chemicals in their house? I have a home office and am usually here when the house is being cleaned. The cleaning team really takes pride in their work. The office staff is always friendly and helpful. Natural Care provides very good service.

Thomas Kolditz

Maria and Jessica did a great job

Reicher Barhorst

I had them come to do a move out deep clean at my apartment and they did a fantastic job. Couldn't have asked for a more thorough cleaning

Jane Swanzy

I have only been using Naturalcare a short time, but so far I am very pleased. The techs are good and I love having the house smell so nice when they leave. They did an excellent job cleaning my oven that hadn't been really cleaned in a …

Eric Hochberg

These guys are fantastic! 3 lovely ladies showed up at my home, cleaned it in just 3 hours and did a fantastic job!

Clint Hale

Always do a great job! Jessika, Alicia and Samuel were communicative and thorough. When hiring companies such as these, reliability is key - Naturalcare delivers that, and then some!

Lorraine Davis

friendly and thorough!

raeauna bowen

BOOKING: Super easy. Can be done online or over the phone. I chose to call in and set up my appointment. I called on a Monday afternoon and was able to setup an appointment for the next morning. Downside, they don't provide a clear cut list …

Lindsay Boyd

I can't say enough about Naturalcare Cleaning. My house always looks, and smells, amazing after their visits and their communication is top notch! The prices are incredibly reasonable, and I appreciate their willingness to work around my two dogs and cat.

Lizzy Mccoy

Naturalcare cleaning service always does a good job! Christian, Syreeta, Angela P, Mary and Skyler all came to my house and worked feverishly to get the job done quickly and with great care! They dusted places I never even thought of :) I plan on using them again in the future.

D Goodn

I’ve had two teams from Naturalcare out so far, and both (Charizma and Angela) have been great! So friendly and professional and very thorough! Both listened patiently to my concerns on how certain pieces should be cleaned and followed through exactly as I asked. I’d be happy to have either of them back. I also appreciate the scheduling texts and reminders I get each week. Will definitely continue using the company on a weekly basis.

Courtney Lancaster

We recently used Natural cleaning for a deep cleaning in the townhouse we are renting, and plan to use them every so often from here on out. They went above and beyond in our opinion, even taking the time to vacuum every single dog (White German Shepherd) hair off our couch! They were professional, showed up on time, quick but very thorough, and even set the alarm again when they left (we didn't even include that in the instructions, they were just that thoughtful)! It's so nice to have faith that people will treat your home like their own! Highly recommend!

Kelly Buckner

Jessica and Alicia did an outstanding job cleaning our house! It is so clean for a party we are hosting this week. They were so nice and professional! Thanks so much!!!!

Rebecca Berry

After 5 years of being unsatisfied with our previous service, we chose to find a new company. I read reviews of places that were in the neighborhood, and decided to go in and talk to them. I met with Cynthia at Naturalcare Cleaning …

Lisa Vagasky

Naturalcare does a phenomenal job of cleaning my home with non toxic cleaning products, eye for detail so my home is clean and gleaming. Cleaning teams are courteous, on time and thorough. I highly recommend Naturalcare Cleaning!!

Megan Parks

Angelica, Caela, and Sue did a wonderful job on our deep clean. All the spots that continually bother me are now sparkling clean, even cabinet doors and crown molding, and they even managed to get my impossible stovetop clean. I love NaturalCare.

Rhonda Hawkins

Naturalcare worked wonders with my house. Everything was clean and fresh when I came home. I would highly recommend them.

Teresa Kipp

I am very pleased with the cleaning service provided by Naturalcare. The employees were thorough, professional and amiable. I plan to use them in the future and am pleased to recommend them.

Athena Cashiola

Unfortunately, I was unimpressed with the services of Naturalcare Cleaning Services. I requested a deep clean and was left taking pics to show the company why I deserved a refund, by writing the word 'dirty' in ceiling fan blades, in the …

John Lyons

Naturalcare exceeded our expectations on a home move-in cleaning we requested. Their customer support was great and they were on-time and finished when they said they would. I would recommend them highly to anyone.

Patricia Flaherty Pagan

Great team this week, and several top quality cleaning teams have been to my house.

Madison and John Collins

We started using Natural Care after we had our first kid and they’ve been instrumental in helping us keep things clean. They’re also very receptive to feedback and able to customize their approach for your home based on your preferences. Thank you to all the folks that have helped clean our house to date, and Olivia and Jessica who were here most recently! Nevin and Thrusha we’re here today and the place looks fantastic and smells of lavender. They were lovely, and now so is our home!

Victoria McClosky

We had our apartment cleaned recently. We were very happy and plan to use them in the future. Three things that stood out to me were 1. They called 30 minutes prior to their arrival. 2. They didn’t move all our stuff. I’ve noticed with …

Frances Mcfarland

Their work is excellent, and I am very picky they did such a great job

Nikki Mavelli

Natural Care teams are a joy to work with. They are always on time and greet me with a smile and enthusiastic attitude. Candice is always ready to rectify any problems/concerns immediately. Jessika, Alicia and Syreeta did a terrific job with my house today but that is the usual situation with this service. Their teams always do a great job and are willing/able to take on any task requested. Kudos!!!

Pamelyn Shefman

Editing to mention our team this week (Olivia and Nevin) did a great job working around our kids "stuff". They are flexible and reliable. Even when my schedule is not predictable I know that they will be there. My highest marks go to their …

Tyann Nathan

My first clean was a deep clean & I was very impressed with the team of Sam & Sue that Natural Care Cleaning sent. They went to work got rid of residual construction dust, my hardwoods looked wonderful & our home was clean without an antiseptic smell! I’m sold & will continue with this team & this company. Well worth it!

leanne vassallo

I booked a cleaning this week with Naturalcare for the first time. I was so happy that I did they left my home sparkling clean and smelling wonderful! They didn't use any harsh chemicals to do it! This was so wonderful ! I really needed some extra help! I was so pleased and my husband even noticed the difference! We have booked them to come back on a regular schedule!

Kyle Phillips

I have been using Naturalcare Cleaning Service for a few months to clean my Heights area home and they always do a great job! They send plenty of notices letting you know when and who will will show up to clean your place, followed by a great job cleaning in a very acceptable amount of time. Highly recommended!

Michael soderstrom

They did a wonderful job cleaning my apartment and making it feel so clean!!!

Michael Davidson

Awesome job!! Amazing to come home to such a clean place.

Amanda Mirabella

Alyssa and Katherine from Naturalcare did a fantastic job deep cleaning our apartment. They were communicative and had great attention to detail. We truly appreciate their hard work!

Merideth Melville

Angela & Belle did an amazing job on my home this week! What a treat it was for me to have a couple of "pros" make everything sparkle & smell great!

CATHLEEN SHEIL-HOPPER

We have been using Naturalcare Cleaning Services to clean our house for several years. I cannot say enough good things about their cleaning staff. Even though we have different staff for each clean, they are well-informed about what particular services we need. The workers take the time to find out if we have any particular concerns, and they do a fantastic job of cleaning our house.

Samir Deeb

Very satisfied after the first clean, they are super friendly!

J Cowell

Aireana, Kaitlyn and Sam did a great job cleaning our house! I’m pretty picky but very happy with their work. Thanks guys!

Margaret Whiting Blome

The ladies (Olivia and Jessica) were prompt and remembered to call ahead, they were professional yet friendly, and they did a great job on the clean! I'm super happy, thanks.

Anne C Lorage

Reliable and efficient cleaning teams! Always very happy with my bi weekly cleaning over the last 3 years!

Polina Roots

We were very impressed with our first-ever deep clean. The team was there for over 4 hours and did a fantastic job. Our house has never been this clean! We also really liked the little details, like the way they folded the towels. Felt a bit like a hotel :) Thanks very much, Angelica, Chantel and Caela!

Liz Wang

Angela and Alicia did such a good job this week...so happy with my cleaning! Thank you!

Laura Olivier

I was very satisfied with the Naturalcare team. They did a wonderful job cleaning and they were very professional and helpful. I highly recommend them.

ninad patil

We have been very happy with the cleaning service. Samuel and Vicky have been very meticulous with their work. Thrusha and Tasha did a great job too.

Mairin Griffith

Team Purple, Angela P, Vicky and Jahric provided a great cleaning this week.

Steve Amstutz

Thank you Olivia and Nevin for your early morning smiles, quick and thorough work. Well done.

Zack Tucholski

Best cleaning all around , in Houston!!

harriet hubacker

The team is professional and efficient, but it’s the friendliness of the team that earns that fifth star. It’s a pleasure to have them in my home

Mark Weber

Katherine, Alyssa, and Surreeta were polite and professional. They did a great job.

Hollie Box

I’ve used these fine ladies and now use them regularly. The two-person crew I had last week was thorough and happy! I hope to have them again today. They work quickly and follow all my instructions.

M T

I'm very picky about how I like my home cleaned. Sam and Sue go above and beyond to make sure that they pay attention to detail and are thorough to have a satisfied client. I'm a stickler for clean floors and they leave them spotless! I know whenever they come by that everything will be just perfect. I also appreciate their kindness to my three little dogs who will often try and help

Liz McCann

I used this service multiple times. For the most part the cleaning was fine until recently when a personal item was stolen by one of the cleaning team members. I spoke with the owner of the company and he acted apologetic and said he would reimburse the cleaning fee. However I never heard any feedback about a resolution to the theft. I emailed to inquire and my email was ignored. Just be mindful of who you are inviting into your home.

John Hormell

It's great to come home to a sparkling clean house!

Tammy Orozco

I have been using Naturalcare for the past 5 years and they have always been extremely professional and thorough. Their customer service is quick and responsive. I have had many great technicians throughout the years and all have been excellent. Highly recommend.

Laura Arrazolo

Yesterday was our first service and I was super impressed! Flor did an amazing job and was very thorough. Highly recommend this company! So far, so good! Thanks so much for making our home sparkle

Lisa Cromwell

I recently used Natural Care for the first time, and will now be looking forward to their team's arrival on a regular basis. Dust and pet hair was my bain, from 2 cats and all wood floors that showed too much of what I didn't want. My first service was a Deep Clean, and I couldn't have been more pleased with the results. Surfaces clean, smells of clean, and peace and serenity for me. Wood floors, baseboards, iron railings, tub, shower, ceiling fans, furniture, drapes, appliances, countertops, all done. I walked in and was so happy. The team left me a handwritten note! I hope to experience the same level of service going forward.

Robert Steele

WOW, what a fantastic Job, Kudos to Candace , Angela and Vicky TEAM MAROON! Unbelievable attention to detail..... everything from baseboards, to window, to ceiling fans, LOL to each individual Spice jar in the Spice rack was cleaned. Talk About team work, each if them did peer review on each others area's when they were done, and weren't afraid to say , i think you missed a spot , let me get it... You could eat off my floors, window sils, counters anywhere. And how fantastic not the horrible "Chemical Odor" i have experienced before. New to Houston, and no doubt I will be on the regular recurring schedule. Thanks Naturalcare..... Exceeded my expectations

Madeleine Kopp

Our team, Alyssa and Katherine, did an amazing job on our home. It looked and smelled fantastic, and they worked expertly around our two pups and cat. The online scheduling process is a breeze, and the team was easy to communicate with. Will definitely be using this service on a regular basis. 2/8/19 Edit. Just had our second cleaning with Alice and Syreeta. They were fantastic. They were so considerate in our communications, and the house was so neat and clean. Love this service!!

Natalee Gregory

My experience with Naturalcare Cleaning has been very positive. My latest cleaning was performed by Tasha, Thrusha, and Yesenia, and they did such a wonderful job. They were quick, thorough, and extremely friendly and courteous.

Jen Burch

I have been using NaturalCare for about a year and a half and have been very satisfied. The quality of the cleaning is consistent and they are very flexible when I need to reschedule. They are easy to reach if I have a question and they send a survey after every cleaning.

Maidie Ryan

Very thorough cleaning! They do a great job from ceiling fans down to the floors. They text when they are on their way and are reliable.

Elizabeth Rivera

Angela P, Wendy and Maria did an excellent job. I needed a deep clean as my husband was coming home from the hospital and needed a dust free environment. The job exceeded my expectations!

P Stone

Needed someone to come clean my house with short notice and Naturalcare cleaning had a last minute opening. The ladies came by during the agreed upon window and they did a good job. I was working from home that day and I appreciated them working around me. They were sweet and did a excellent job of cleaning up. Instantly I could smell the cleanliness in the air. Like how the products didn't leave a strong odor which is important to me because my sense of smell is on the sensitive side. I look forward to them coming back in a month. I secretly hope I get the same ladies.

Hannah Crement

Excellent service and attention to detail. My hardwood floors have never looked so good! 100% recommend. Thank you Alyssa and Samuel for doing such a great job!

Susan Baker

Their attention to detail was amazing. I have exposed beams in the living and dining rooms . They even got the spider webs on those .

Wendy Benedict

Alice and Jessica were great! Very friendly, enthusiastic, and hard-working. My home looks wonderful and smells wonderful too. I appreciate the attention and friendliness they paid to my dog, Teddy, as well. I will definitely use Naturalcare Cleaning again.

Amy Klepper

I love this service!! They are so friendly and knowledgable. It is so nice to come home to such a clean house! Very reasonable for the great service! Angela P, Dareliss, & Dustin did an amazing job.

Janet Montes-Diaz

Naturalcare Cleaning has been cleaning my house for almost two years and have done a great job. I especially like the cleaning Vini and Jasmine have been doing. It's great to come home to a spotlessly clean house. Thank you so much.

Jennifer Johnson

Very professional, very friendly, our home is sparkly clean. I HIGHLY recommend this fabulous company.

Lindsay Pearce

Naturalcare just started cleaning for me and they did a fabulous job! The crew was very professional and communicative. I received texts when they were in the way as well as once they were done. The cleaning job was great and I was very happy with the all around service. Oh, and bonus that all the products are natural!

Deborah Davis

Naturalcare has been a great cleaning service. They send reliable staff to clean and management listens to concerns and adjusts immediately. Specifically, Angela has been cleaning my house consistently for about 2 months. She is thorough and dependable.

Whitley Jagnanan

Naturalcare Cleaning is the only company I would ever trust to clean my home or business. As someone who sees many children patients, I need non-toxic cleaners. Their standards not only met, but exceeded my expectations. The methods they use are safe and high performing. Candice was very helpful for answering my questions and also gives helpful hints on how to maintain the home and business between cleanings to make the most of their services. The techs were professional and very kind and do an phenomenal job. Naturalcare Cleaning is the best!!

salista Hall

Good place love the place Nice people everybody is good

Lucy Goodrich

Naturalcare Cleaning Service made my entire house sparkle. The very helpful person who answered my call found a time that fit my schedule. Several days before the appointment I received an email reminding me of the day and time. AND on the day of the appointment, I received an estimated time of arrival. The team was pleasant, worked efficiently and thoroughly and brought their fragrant, natural cleansers which I am now sold on. Thank you, Naturalcare Cleaning Services, I LOVE my house again. Lucy Goodrich, Houston, Texas

michelle doan

Naturalcare cleaning service really cares about customer satisfaction. My home was recently cleaned by Alyssa and Samuel, and both did a great job! I noticed Samuel had a great attention to detail.

Syeda Uddin

Naturalcare cleaning service is the best. They are always on time. Rescheduling or cancellation is very easy. Their customer service is best. Also the people come to your house to clean are very experienced at their job. I don’t need to tell them anything. They do their jobs perfectly.I never had any complaints from them.

Amber Terriaco

I’ve used Naturalcare Cleaning Service twice now, once for a deep cleaning and once for a regular cleaning. I must say that I’ve tried a lot of different cleaning companies and have never been satisfied until I found this company. Jessika, Alicia and Syreta did my deep clean and they did an awesome job. I have dogs and after they were done, you couldn’t even tell dogs lived here. Nevin did my regular cleaning and he was super sweet and did an awesome job. In addition to awesome cleanings, Naturalcare is super responsive to calls and messages and has the best customer service I’ve encountered. Amber Terriaco