Reviews of Maid in America (Cleaning Company)

Michelle Praeger

Wonderful new owners and well trained staff. I highly recommend using them. They always go above and beyond to make sure the customers are 100% satisfied.

Kellie Williams

As a busy working wife and mom with a husband that serves in the Navy and is gone a lot, I do not have time to clean my house thoroughly on the weekends. Maid in America was just what our family needed. Marisol comes once a month, shows up on time and does a fantastic job. Our house stays clean with minimal upkeep from me. We're always glad to see her. If you're looking for a maid service, hire them!

Peggy Villagomez

Did a great job cleaning on our move out

Maryellen Long

David and his staff are great and I really recommend them to anyone looking for great maid service in San Diego. They did a great job and have reasonable rates.

Kathy Gault

I love the crews that come to clean my house. They do a great job and they are very patient with my "overly helpful" dogs.

M L

We called them on a Wednesday to ask if we can get cleaners including carpet cleaning on a Friday . They agreed they have people they can send on short notice. Great! They are smooth talkers before they get your credit card number. They immediately charge your credit card and you wait for an email and then voila - the promise is their people are punctual and efficient. Friday comes and the house cleaners arrive at 8:30am on the dot. The house is empty (we are moving in) and the cleaners were very nice and efficient. We were promised the carpet cleaners were also gonna be there At 8:30am. At 9am, still no carpet cleaner - we called the Office number, no answer. We left several voice messages - no reply. We asked the house cleaners to help us call their boss- no response. We messaged this business on Yelp - no reply. David Heinzman- the sweet talker who promises prompt employees - has not replied , nor answered , not apologized, nor has given any explanation from 9am that Friday - up to now! We haven't heard from David since he charged our credit card! Is he still alive? Does he really exist? A lone Carpet cleaner came at 12:15pm (4 hours late with no apologies) Shampooed and worked on the carpet for 30 mins and left a half as$ job. We again called their office , left message to complain that the quality of the work is so bad; and we again Yelp-messaged the company and still no reply! At 3pm a totally different person showed up to say he's gonna re-do the carpet (he didn't know what happened to the 1st carpet cleaner). "I was just told to go to this address" he said. He worked a good hour on the carpet and did a better job for sure. 5 stars on the house cleaner. Negative zero on the business ethic. David Heinzman: news flash - your customer's time is as valuable as yours. Don't leave your customers hanging after you charge their credit card. Call back with good or bad update. Respond when the paying customer asks you to. Simple business 101. Read on it. Your email/contract admonishes the client to "respect our terms". Guess what? The paying customers demand the same respect you seek.

Barron L

Brock did an exceptional job with our house pre-moveout. We had never seen our kitchen so clean! I would highly recommend asking for him.

Bridget Locke

Awesome service! I would definitely recommend to a friend!

Gloria Thomas

Last time we had a clean, January 27, the team did an outstanding job. We are almost always very satisfied, but that day whoever cleaned the hall bathroom went over and above. There was some seriously stained grout around the tub which was cleaned completely. And, the crud around the sink faucets was better than I have seen it since it was new. Thank you.

Anne Santana

They were great! So smiley and lovely and did a fantastic job. Really impressed and reasonable pricing.

Janina Justice

Sigolena did a great job with our apartment. She was on time, courteous, and thorough. My Husband and I highly recommend this service and Sigolena in particular.

Greg R

How lucky to have discovered Maid in America! This review is long time coming because it was in 2004 since I had the pleasure of becoming acquainted Kathryn, the owner. She has been wonderful on how she runs the company and cares deeply about making sure her customers are happy. I would not use any other maid service in Denton. Ever. Kathryn, thank you and your staff for everything!

Jay Bea

One of the women on the phone was rude....on top of this, they did a horrible job. These people are just too lazy to get the job done when and how we'd like...even if we weren't moving, we'd definitely go with someone else...we'd be too embrassed to reccomend this place. Beware of the positive reviews.. They did these themselves in most cases.

Carol Janicke

I love my place of employment and I would highly recommend this business to anyone who needs a little help keeping things tidy around the house; it's a fantastic crew and the company, in general, has the very highest standards of service.

Jesenia Garcia

Been with this agency for years great place to work.

Shane Lynn

Excellent service, great cleaning. I have used them several times now in both my old house in Denton and my new house in Sanger. They do a fantastic job and I highly recommend this company.

Andrew Wayne Post

I use Maid in America exclusively for anything that I need done with respect to cleaning. Whether it is move-in, move-out, or standard cleaning. They are a worth the extra money. I have had two tenants hire other cleaners after moving out (despite my recommendation to use Maid in America), and the cleaning was inadequate, which ended up requiring me to schedule another cleaning with Maid in America. This came out of their deposit, which cost them more money then they would have had to spend if they went with my recommendation in the first place. They are timely, thorough, and I know if that I was not satisfied with the job, David would see to it that it was done right.

Sungwon Chae

It is worthy of price.

Mike D

Did a poor job and were not easy to deal with. So expensive....got a guy who cleans better and charges half as much. Yes, and they do a poor job of keeping track of records and such. They seemed confused as to wether or not they were supposed to have performed certain services or even who we were....for this reason alone we’d avoid this company -at least own up to your responsibilities. Found cigarette butts left by cleaners..

Mark Sanders

Amazing cleaning team. They cleaned and organized everything. They did a great job with stove, kitchen, bathroom etc.

Kym K

I usually don't have the time to make comments about services, but in some cases you should show your appreciation for service. Over the years I have tried different cleaning services and I have never been happier with the consistency of reliable hard working people than the people Maid In America send, now I know why you have been in business 18 years. Thank You!

Austin Campbell

Sincerely the worst customer service experience I've ever had. The maid did a terrible job and then went home without even letting any of the three people in the house know she had left. Dave or David or something was outrageously unprofessional. I called him and offered to pay half price for an additional 4 hours to help remedy the terrible job and hen outright refused. When I told him how ridiculous it was that he was refusing the offer and that I'd have to write a poor review, he screamed "Bring it on cowboy" and then threateningly told me he was "comin over" but of course never showed up. Honestly the guy is a total scumbag. All of these reviews are not verifiable, real people. Beware.

John Cunningham

These maids suck. There was a condom wrapper on the back stairwell for over 5 months and they came to clean the house twice a month.

Thomas Goulter

Gwen told us about the end of year promotion for $100 contest, winner to be announced in Feb. Gwen she is such a great team leader, her team does a super job and we always feel safe with her and her team in our home. She has our vote.

Gina Olander

I just don't think you can beat the value. I called them up, got a great rate for an entire 4 hours of cleaning. Definitely a cheaper rate than everyone else, but the quality of the cleaning was awesome. I will schedule another a cleaning again soon.

George Olivas

I scheduling a cleaning with Maid In America a few weeks ago and was pretty impressed. Good service and I agree, the rate was very reasonable.

J Cush

They do a nice job for move in and move out cleanings where they are a good value. Used them for biweekly but terminated after a few months as it got to the point where my fixed rate went from 6 man hours of work to 3.5. Also caught them once or twice on extended smoke breaks out front.

Maria Tarrant

Zavier and his team did a fantastic job cleaning my parent's house after summer renters. I came back to the house after 3 hours of their power (& vital!) cleaning. It was spotless and they even did well above and beyond what was originally quoted for.

chris boudreau

I needed cleaning on my studio that I was moving out of, and I knew I needed a cleaning service, because it needed A LOT of work. I decided to go with Maid in America, and I can honestly say that they did an AMAZING job. The price is very affordable, and the quality of service is superior. I don't quite understand how anyone can give this company a bad review. They are flexible, they communicate well, and they get the job done, plain and simple. If you are looking for a cleaning service, look no further.

Carolyn Harris

These guys were really nice, hardworking and eager to please. They did a very good job on the move-out cleaning service for my 1 bedroom, 1 bathroom apartment with ten foot ceilings and a ton of windows.

Kathryn Locke

I might be a little bias here but I know that this company does top notch work not to mention that they guarantee satisfaction. They treat their employees well and show their appreciation to both employees and customers! I would highly recommend giving Maid In America a try!

Jessica Scott

There burgers are my favorite especially if you get them protien style for a dirty keto meal.

Tim Barber

I used Maid in America for over three years while stationed in San Diego. The owner, David, was always accommodating and professional with us and the cleaning crews he sent did a great job for us at a reasonable price. I would recommend without reservation hiring David to take care of your cleaning needs.

Gregory Castro

I was wow'd by the speed and thoroughness of the cleaning. And also grateful that someone would even touch my mess, even If I do pay them :p

Sally Greer

When we needed our new house cleaned before we moved in, Maid in America came to our rescue. Since that day, Leila, and her team, have done an exceptional job in our home. They have been a "God send!"