Reviews of Atwell Family Chiropractic: A Creating Wellness Center (Chiropractor)

1811 Virginia Ave, Harrisonburg, VA 22802

Average Rating:

DESCRIPTION

Here you will see the reviews of people who purchased the products of Atwell Family Chiropractic: A Creating Wellness Center (Chiropractor) around West Virginia area.

Currently the business gets a rating of 4.6 over 5 and this score was based on 20 reviews.

As you can see it reaches an feddbacks average is practically the top, and it's founded on a high number of feddbacks, so we may be quite sure that the rating is very faithful. If many people have bothered to rate when they are pleased with the business, is that it works.

As you know, we don't usually bother to set evaluations when they are correct and we usually do it only if we have had a problem or incidence...

This Chiropractor is classified in the category of Chiropractor.

Where is Atwell Family Chiropractic: A Creating Wellness Center?

REVIEWS OF Atwell Family Chiropractic: A Creating Wellness Center IN West Virginia

Izaak

Dr. Atwell is great! The staff is friendly, and my back has gotten so much better since starting my treatment here.

D Diaz

Enga Knicely

I have been to 2 other chiropractors and have not received the care and customer service that I have from Dr. Atwell's practice. I love the atmosphere. I am greeted kindly upon my arrival as well as a good bye each time. They are quick with no waits which is highly important. Most of all out of everyone I have seen including other massage therapists I have not got an answer to what problem I had with a knot that I had in my back until coming to Dr. Atwells. I now have an answer to what it is and I am receiving the proper care for it. They are up to date with their treatment and even their evaluation process! I am highly satisfied and the massage therapist is amazing also!!!!

Jacquie Jenkins

wonderful.....soooo glad I found her. Very effective . Such a blessing to find her. Andrea is exceptional...she listens...a rare talent...very empathetic .She knows what she is doing.Her receptionst is wonderful also. Reccomend them highly. ************

Joe Cox

The only thing better than an adjustment is following it with a massage. Excellent chiropractor and massage therapist.

Lauren Keith

I was extremely disappointed in how I was treated as a customer. After coming to Dr. Atwell for two years, often times a few times a week, one morning I drove in (forty five minute drive) for an appointment I had at 9 am for a massage. At 8:58 when I pulled into the parking lot, the front desk girl called me to say my massage was cancelled. I explained that it was an inconvenience for me to be in town for two and a half hours before my shift at work started, which the simple reply she gave was “Sorry, she’s sick (therapist) but she will be in later.” Unfortunately, I was unable to come in later that day for a massage due to working. I had already shifted my day and had to WAIT two and a half hours before I could go to work, as I was not going to drive home (to Woodstock) and back and waste more time and money driving. I found it strange that a ‘call off’ from his massage therapist happened only a couple minutes before my scheduled massage. Usually, an employee is ready and clocked in a few minutes before their appointment, not a sudden call off two minutes before they are scheduled to work. I ended up going to another place for a massage the next day, as I was in pain. I paid full price for it, as it was not covered under insurance like at the chiropractic office. I had an appointment at Atwell for the next morning for another appointment. I was very sore the next day from my amazing massage at Cedar Stone, and called in to cancel my appointment. I gave a heads up, something that was NOT given to me a couple days prior. The girl that answered the phone mentioned nothing of a cancellation fee. The next time I came in, I was told I needed to pay for cancelling. I was being charged $70. I did not want to explain to the front desk girl how I inconsiderate and inconvenient the idea of that was, especially since I had been a customer there and never missed a payment. I left without paying, as I felt I needed to calmly discuss this with the owner, Dr. Atwell, and pay when we could talk about it. He called me back later that day. He said the call off was sudden that day, and I am still not understanding how an employee calls off essentially when they are already supposed to be at work. I explained how it was difficult for me to be away from home hours before my shift started and that I felt I was not being treated fairly. He said he would remove the ‘inconvenience fee’ (what about my inconvenience? ) only if his massage therapist was okay with him taking it from her check. He said he would let me know. Needless to say, he never called me back. I received a bill in the mail today stating I owe the amount he said he would ‘work on’. At this point, I will pay the amount. I will not go back there, as I was cowardly told he would work with me but was not able to call me back and let me know either way he decided. Being a manager myself with customer experience being the cornerstone of a successful company, I can not imagine treating a loyal customer, or even a NEW customer the way I was treated. Some grace and compassion would have been appreciated as well as a simple follow up call as promised. I do not recommend Atwell Chiropractic, I believe a practice that works with a patient is essential to customer loyalty. I understand not everyone wants to give grace, and for that I will pay the fee based on his ‘policy.’ I am truly disappointed as a loyal customer. After trying to work out this situation, I unfortunately need to find another practice. As I have since found out, several patients are leaving the practice and going elsewhere, as I am going to as well.

Bonnie Miller

MY REGULAR CHIROPRACTOR. DR. ATWELL IS A GREAT HEALER

Tony Stephens

Tatyana Slashchev

Abotaar Makki

Laura Bowersox

cooscoe

Excellent personalized care with so many options to help help. Really easy to work with insurance. And the staff are friendly well beyond expectations.

Amanda Funkhouser

The girls that wotk there are great they look after my 2 small kids when im in there. We just love them

ROBERTA CRODY

Wayne Kurtz

Staff are friendly and efficient. Dr. Atwell is very professional.

Charles Price III

Love this place. The staff is Great and the service is Exceptional. I would definitely recommend it to others.

Nicole Burchett

Carlo Mascarinas

They were able to see us the day after a red-eye flight from Chicago and 2 1/2 hour drive from Maryland. Very friendly and accommodating! Minimal walls, high ceiling and big floor-to-ceiling windows allows lots of natural light through.

Crystal Neese

Great & friendly staff

Drayco Harris

Business Hours of Atwell Family Chiropractic: A Creating Wellness Center in West Virginia

SUNDAY
CLOSED
MONDAY
9AM–12:30PM 3–6PM
TUESDAY
9AM–12:30PM 3–6PM
WEDNESDAY
9AM–12:30PM 3–6PM
THURSDAY
9AM–12:30PM 3–6PM
FRIDAY
CLOSED
SATURDAY
CLOSED

PHONE & WEBPAGE

Atwell Family Chiropractic: A Creating Wellness Center en West Virginia
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