Reviews of Back To Health Family Chiropractic (Chiropractor)

Christopher Dugan

I want to be upfront, I started working here recently. The only reason I'm writing this is because I was such a negative naysayer about chiropractic care as a whole, and I really want more people to understand how beneficial this is. First off, I was always terrified of the snapping and cracking that chiropractic care is "known," but Dr. Molly and co. use what's called an Activator - it's a little handheld tool that uses speed rather than force and uses precision rather than a general area. This put me at ease (or I probably wouldn't have let myself be adjusted). Now before I continue let me be clear: MY RESULTS ARE NOT NECESSARILY TYPICAL. After my first adjustment, I was able to hop out of my bed and put my socks on like I was 15 years younger. This used to cause me immense pain, and was not a good way to start my day of course. Even after the first few days, week, couple weeks... I wondered when the pain would come back. Nothing. I really can't believe it. I'm in my 30s and thought it was just a part of aging. Other things changed for me too. No more numbness in my tailbone area from simply sitting. My muscles feel looser (I have a MD). I can move more freely. In short, I feel better than I have in years. For anyone out there looking at a surgery or painkillers as their only means of relief, give Dr. Molly a call. I'm no doctor, I'm just relaying what happened to ME. Give her a shot and if you follow the easy treatment plan... you'll walk away happy!

Courtney Grimes

I have been a patient of Dr. Molly's for several years and started seeing her after I had been assaulted by a student. She was and continues to be extremely patient, respectful, and compassionate. My physical pain has greatly diminished by having regular adjustments and my flexibility has improved. Dr. Molly and her team are willing to take time to answer all my questions and provide explanations. She has been great at fitting me in when I'm in pain and need to get an appointment as well as rescheduling when I've needed to last minute. Dr. Molly was willing to work with me to set up a payment plan and didn't make me feel bad for needing one. I will continue to refer my family, friends, and even you reading this to Dr. Molly.

Allison S

This is the place to go if you want: no results, to be billed for service over a year after receiving care, and after asking multiple times if you had an outstanding balance and being told no! Every time I had an appointment here I asked if I owed anything and they repeatedly told me no! Also great if you like being threatened to be sent to collections, right before Christmas, no one answer phones when you call repeatedly to pay the bill, no one available to talk to me about the bill on certain days, and only open hours to pay the bill when normal people are at work. Apparently they had hired someone who wasn't sending out bills(?). Super frustrating to receive a bill for over $400 right before Christmas.

Ruth Cross

Very great people who care

James Consentino

I have always been pleased with the service. Every time I called they were able to fit me in that day or the very next. Dr Molly always has kept me laughing as well. She is extremely knowledgeable. Most of the time one visit was able to solve my pain. I prefer her method vs traditional chiropractic care as the twisting of the next has left me in fear or further pain

Margaret Ganguly

Absolutely horrible staff, if you want people who can't keep their books correctly and want to steal from you come here!!! I went here 5 years ago as a minor and saw them 2 times and was fully insured. Fast forward five years and I get a a notice in the mail saying I owe 280.00 because their previous book keeper did not send out statements and collect like she was supposed to and now they wanted me to pay it. First off 280.00 is pretty steep with insurance. Secondly, my father paid this balance off a few years ago. My sister still goes here so I thought maybe they somehow mixed us up as they have done that in the past, my dad and I still get appointment calls for my sister even though we had not been there in years. Being a reasonable person I called concerned and they said they would call back with more answers for me. Fast forward 2 weeks and I get a call saying I need to give them my dads address, which I refused because he has already paid and they said that they were sending us to a collection agency and that she would not argue with me over the phone. What great service from thieves!

Ginger Vieira

Dr. Molly and her staff truly go above and beyond for their patients. They've accommodated my schedule because they knew I was in tremendous pain even when it truly conflicted with their availability. Dr. Molly's care is gentle and concerned. She is confident in her abilities without being too confident, thus providing cautious yet very experience therapy to the physical issue at hand! THANK YOU!

Shellie Holmes

I was 2 days away from a 3 week vacation when my sciatica flared up. Dr. Molly got in THAT day and the NEXT and was able to solve my problem. I had a great vacation and NO flare ups. Thanks Dr. Molly and your great team!!

Wilson Bick

Called for an appointment that day, they got me in, I proceeded to do 45 minutes of paperwork they claimed was for "insurance." I've gone to five chiropractors in my life, only ever did my copay and three pieces of paperwork. Once this was done they took me into one room where they did a thermal scan of my spine, then another room where we reviewed all my paperwork, they took my pictures, then finally a third room where they made me put on special booties and put me on the table. I came in for a problem in mg upper thoracic but they addressed a supposed problem with my hip. I was then "adjusted" seemingly at random and left with an appointment for the next week and no change in my back health. The next week I go back and wait for another 45 minutes, then get put on the table, and wait for 15 face down while I listen to the staff chat with patients. Finally the chiropractor comes in and again addresses my hip. This was my last visit and will be for the rest of time. I left with a sore hip and the problem I came in for never addressed. I wound up at a great chiropractor in South Burlington, explained everything, did two pages of paperwork and was fixed in one visit. Ultimately I feel lied to by Dr. Molly and her staff. I was told I would only go in as many times as I needed to but clearly the reality was different. I went in to reduce pain and irritation and left in worse shape than I came in.

Drink Vtbeer

very friendly staff, look forward to my next visit

Kristin LeClair

Waste of my time and money. Staff spends most of their time chatting (with each other, often shouting across the office), so the environment feels loud, unfocused and unprofessional. Then they spend about 2 minutes jabbing you with the Activator tool that they love so much (and Dr. Molly even admitted she was going in the wrong direction, making my pain worse) before sending you home with paperwork comparing the number of hours the average chiropractor goes to school vs. the average medical doctor... if their services spoke for themselves, they wouldn't need to defend their practice like this. It was supposed to be covered by my insurance but they charged me more than I have paid at other chiropractors without insurance. In the end I went to a massage therapist who gave me the relief I was looking for, cost less and spent more time actually working on my body.