Here we offer you the feddbacks of real people who bought the products of Twin Oaks Chiropractic And Acupuncture (Chiropractor) in Missouri.
At this moment this business gets a score of 4.7 over 5 and that score was based on 266 reviews.
You must have seen that its rating is basically the best one, and it is founded on a very high number of opinions, so we may conclude that the score is very reliable. If there are many people who bothered to leave their score when they've done well with the service, it works.
As you know, we don't usually stop to put tatings when these are good and we usually do it only if we have had a problem or issue...
This Chiropractor corresponds to the category of Chiropractor.
Dr. Mullins has practically cure my headaches that I’ve had for years. The massages are always helpful and they are always able to work me into their schedule.
Dr. Mullins and Staff have been amazing!! I show up for my appt and I get right in ..no waiting or very little wait. He makes you feel comfortable, hes very very knowledgable and he explains everything you have a question about. There are affordable payment plans for everyone..and they are willing to work with you. They all truly care about your chiropractic well being. After 28 years I'm so excited I've found my chiropractic home!
Staff customer service is all around excellent! A special thank you to Dean who made an awesome first impression!
Years ago I came to Twin Oaks when nothing else worked. I was healed and so thankful. When I needed care this time I came here first and right away. I am already starting to feel the results! No waiting this time. When you know what works it’s nice as you don’t have to waste any time hurting longer than you should. Thank you Twin Oaks. By the way. Everyone is nice and the office has a lot of joy.
Love Dr. Mullin and the staff. They are so friendly and helpful. My first time was EVER to a chiropractor was to Dr. Mullin at Twin Oaks and he is easy going, nice and super friendly and extremely helpful with anything but especially with your care and treatment along with Chloe and Cass. Highly recommend such wonderful people!
I’m in Springfield visiting my daughter for the week. While she was at work today, I decided to find somewhere to get a massage as my muscles in my neck and back were wound up tight. I happen to find Twin Oaks Chiropractic and Acupuncture. Thank you Lord, I was able to book an appointment with Dean, who I have to say, gave me the best massage of my life. It was a combination of a Swedish massage and a neural muscular massage. He could feel all my problem spots and manipulate them beautifully! I would highly recommend Dean to all that need a skilled massage therapist!
I was in an accident, and needed some help to deal with the pain and trauma of it all. The whole team at Twin Oaks Chiropractic is just wonderful! Very friendly, helpful, kind, patient. Regardless of my injuries this will likely become my new favorite place for a relaxation massage as well. You guys are the best!!!
Twin oaks has a lot to offer. Great service and most importantly iv had impressive results.
First time here and everybody made me feel very welcomed and comfortable. The girls, Cass and Holly were super sweet! Dr Mullin was greatand made sure I knew he was here to help. I will definitely be a returning patient.
I have never been to the chiropractor before and I am glad that I decided to come here for my treatments! The Doc is such a hoot and is very knowledgable about what he is doing. The staff is very friendly, gets to know who the clients actually are, and is always willing to help with any issues you have. If you aren't feeling completely right after an adjustment, the Doc is always willing to adjust you again free of charge. Overall, a great chiropractic establishment.
Great staff, very friendly. Doc is great and does what he can to help. Just a little spendy.
I have been going to twin Oaks chiropractics for years. I would recommend Dr. Mullen to friends and family. They are very good at working you in when you need it
I've had bad neck problems for a while now and have seen other doctors. i am a single father and engineering student so care credit was a must and they take it. the doctor was very knowledgeable and quick to figure out a treatment plan. After my second visit my back is feeling better and my neck has less pain.
The entire staff were extremely friendly and helped me feel right at home. Jessica was my massage therapist and she did an awesome job! She was able to work out all the tension from my neck and shoulder areas and I loved the hot stone massage she did on my feet. This was the best massage ever! I definitely recommend getting a massage here, and hope to try one of there facial in the future with their newly expanded salon!
Came with a migraine and left without one. I highly recommend.
The level of knowledge and customer service we received was absolutley top notch! Cassandra went above and beyond to help answer all of our questions and was very friendly. 10/10 I will deffinatly be refering my friends and family here!
I honestly didn't have a problem with this place at first. I was given one rate in office and assured that the total cost was covered. Now, two months later I receive a $160 bill that's due in four days. The date on the letter was dated a month ago, and I just received it. I'll happily go to court vs. pay the bill.
Awesome staff, very friendly and so great at assisting when in pain or just needing a relaxing massage! Would highly recommend!
Dr. Mullin is so good! First time at a chiropractic office and I felt very comfortable!
I came in with neck and shoulder pain that was so bad I could barely hold my head up. The pain in my shoulder was stabbing every time I lifted my head. After just one adjustment on Friday the pain was very much relieved over the weekend. I am going through a regular treatment regimen to correct the problem and j am happy to say I haven't felt this good in a very long time! This is my first experience ever with a Chiropractor and the doctor and entire staff are so friendly and caring! if you are in need of care, this is the place to go!
The front desk/office manager named Kat or Cass however you spell her name is extremely rude and unfriendly. She has a really bad attitude when talking on the phone and I dont appreciate the fact she hung up the phone during a phone call with her. She clearly has no customer service skills at all what so ever. The doctor and wife should really consider replacing her with someone thats more friendly and appreciative of their job. What a way to push away people from coming here. I really hope she doesn't treat everyone like that or else this place would have no clients.
The staff is very friendly and knowledgeable. But for those of your who are curious about the cost, there is a reason they won't tell you up front. Out-of-Pocket an exam (which they recommend before you have any procedure) is $135 and the acupuncture for me was going to cost an additional $60. For your first visit, plan on spending close to $200. We decided to "shop around" for a better price.
upsell and cheat! Dr. Mullin tried to balance bill me which is in violation of his "in network" contract with United Health Care. This billing practice is becoming increasingly illegal across the country, he's just fishing for people who will pay b/c they are scared of the docs they signed in his office and don't know how the system works. Also, because his contract with United says he will accept a flat rate fee for visits/service he wouldn't provide services that could be done in the same day and made me come back in on sequential days just so he could bill additional fees. Now even though i have insurance, Mullin is in my network, i cannot go back because he doesn't want to accept the payment defined in his United in network contract.
The staff is warm and welcoming. I am learning about the treatment options. I would recommend this chiropractor to my friends and family.
Dr David Mullin is a really great chiropractor. He has helped me so much and going to him I feel so much better. My back and hips don't hurt as bad which is good for me.
The staff and Dr are all super NICE! They explain every single detail and are very knowledgeable. The massage i recieved was amazing!!
Hands down the absolute BEST experience I could have ever asked for. One stop shop for all of your Chiropractic, Acupuncture AND Massage Therapy needs :) Oh and the staff is pretty awesome, too :) Tell your friends and family! You will NOT be disappointed :)
I have been feeling good results from my acupuncture and chiropractic care. I have chronic headaches and back pain and Dr. Mullins expertise helps alleviate them. The staff is professional and do their best to communicate with me from scheduling to insurance coverage, etc. Thank you for your services!
Great staff! Friendly and efficient. Because of an insurance change, I was unable to come for too long. Thanks to a buyout, I am back! Doc does an awesome job. He listens to what the problem is and works to correct it. He doesn't rush you in and out as fast as he can. Excellent
Great results within 2 weeks!
Combining ridiculous humor with professionalism, Twin Oaks offers just about the best one-stop experience you can get in chiropractic care. Dr. Mullin is great and uses immediately effective techniques. The office staff is very personable. We came to think of them as friends very quickly. Massage therapists are extremely thorough. Everyone there is focused on the patient first. Great place.
I picked this practice based on the ratings I found online about the business. They have excellent ratings! When I got there, there was a lot of waiting time, nearly an hour before I could see the doctor, there wasn’t any clear cut schedule of service fees, and a lot of crude jokes between the front desk ladies. Not a good customer service experience at all! At check out I was give a flier that promised a full one hour massage in exchange for a 5 star rating review on Facebook, Google and Healthgrades. You do the math.
Great customer service. Wonderful staff. Would recommend to everyone.
Dr. David Mullin is a god send. I had been in terrible shape until he was recommended. I felt great after the first visit and have been getting better with each visit. The staff is exceptional, too!!!
It was a great experience. Looking forward to more
I really enjoy visiting Dr. Mullin and his staff. Not only do I feel so much better after only a few visits but Dr. Mullin always manages to make me laugh and helps me relax. I always leave there with a smile.
Best chiropractor office! Friendly staff and amazing doctor! Couldn’t be happier!
They are super nice and knowledgeable.
So thankful for the the thorough and professional treatment I received from Dr. Mullin and his staff at my first visit today. Dean, the massage therapist, helped so much with my tight muscles after another driver crashed into my car earlier this week. Looking forward to my ongoing care here!
The staff is nice, I felt really welcomed. The Dr was super nice as well and very funny. I felt like I was talking to a friend with all the staff. I didn't feel pressured into doing anything I didn't want to which I appreciate very much. I would recommend this place to anyone!
My boyfriend has been going to Twin Oaks for about six months now and it has done a world of wonders for him. He went in to the clinic being in so much pain that he could barely walk and he is so much better now. Cassandra, the clinic manager is always so sweet, professional and accommodating. She is always able to work him and is nothing short of wonderful!
This office is amazing. I have degenerative spine disease and wow does coming here ease my pain
Dr. Mullin and his staff are amazing. They make sure you are getting the right help you need and create a welcoming environment.
Great staff and an overall great place. Called and got in same day and currently receiving great care!
Everyone is wonderful, caring and compassionate. I fell off a truck and had never been a client of the Doctors before; my experience within the process has been terrific. The level of professionalism is first rate. I had never had massage therapy before, I was quite nervous. The Therapist's were understanding and sensitive to my needs. I feel so much better after receiving treatments. I have found a definite home for my Chiropractic Care and Massage Therapy. I still look forward to trying acupuncture!
This has been my first and only chiropractor in Springfield. They’ve always taken care of everything I need, and I’ve never had a problem!
Dr. Mullin is the best... so happy to find Twin Oaks Chiropractic, it's a great place with a great staff!!! 5 star for sure.
The staff is the best and nicest group of people you will ever meet. Dean, Janna, and of course Dr.Mullins are wonderful within themselves. They way beyond expectations and more. If there is ever a problem that arises, and it may not be their fault, they still strive to fix the issue!
Very friendly and helpful. I would prefer if no one else started to come here so I wouldn't have competition, but that's not fair to everyone else. SO, if you want to feel better by a kind and friendly Doctor with a great staff, then come here! But I get dibs!!! =D
This business is a must for anyone needing help to feel better or just wanting good health and wellness. The staff is very friendly and makes you feel important.
They have a wonderful staff! They're very nice and super personable. The massage was also super relaxing. I would definitely recommend going here if you need a good massage.
If I could give this place zero stars I would. If you're in pain don't waste your time here. I was in pain, made an appointment, and before even examining me they recommended a massage first that would be $198. I just wanted an adjustment to fix my problem. So I left still in pain, and at 3pm which is a difficult time to find a different same day appointment. I was able to find an appointment elsewhere and they took care of my pain without any ridiculously overpriced add ons. The staff wasn't friendly here either, especially once I refused their $200 massage. Save yourself the time and trouble and go somewhere else. This is the kind of place that gives chiropractic care a bad reputation.
Dr. Mullins is awesome. I had severe back pain for several weeks that was significantly relieved after the second adjustment. The office staff are friendly and professional. I recommend Twin Oaks Chiropractic to anyone who is seeking relief from chronic back and neck pain.
Good Doctor, awesome staff, great payment plans!
Have been the nicest people I have met in a long time. They have been very helpful. I would reccomend them to anyone.
Friendly customer service at it's finest. Every time I walk in I'm always greeted with a smile and by name too. I tell all my friends to head over to Twin Oaks. Next time you go, tell them Sam sent you!
Found massive relief after a locked up hip due to an ACL reconstruction surgery. Was recommended David Mullin and could not be more grateful for the work he did. Highly recommend.
Extremely professional atmosphere and they tried to get me in as soon as possible! Will definitely be coming back. I saw both the chiropractic and massage sides and both were amazing.
They gave you 45 minutes of paperwork to fill out only to ask you the same question you filled put on the paper which isn't my main complaint. If they would've atleast done anything for me I wouldn't of had any complaints I just wanted fixed. I spent 210$ for no results I got acupuncture which did nothing for me my back is out of place and they didn't even give me a adjustment he rushed everything and didn't care about if I was feeling better. Highly don't recommend it's a joke they will rip you off and do nothing for you. I'm literally gonna have to go somewhere else to get fixed
Thanks to Dr. Mullin, Dean, and the amazing front office ladies. You are always so kind and welcoming. I feel 1000% better since I started coming to Twin Oaks.
Dr. Mullin and staff are great to work with and do a great job of taking care of you.
I have had the best experience at Twin Oaks Chiropractic and Acupuncture. Dr. Mullin takes time to listen to and educate his patients. He has a wonderful, upbeat personality and an amazing, attentive staff that make it a pleasure to visit this practice!
As most of you know, horseback riding is hard on the body. Accompanied by the stress of being a single mother, my physical pain got to be unbearable. I’ve seen various chiros but I’m most impressed and pleased by the professional, clean, and structured environment of Twin Oaks. I got the thermal imaging that found two of my ribs were dislocated and I had various muscle spasms and tenseness. I got adjusted which fixed my rib pain within 12 hours afterward where I was able to work again and then got an advanced massage the next day and I haven’t felt this good in years. It’s hard to be your best when you don’t feel your best! Although the price is only a little higher than the competitors, you get what you pay for and you can’t put a price tag on your health and it’s still very affordable. I will be returning here and won’t be returning to anyone else!
Dr. Mullins and his staff are so kind and accommodating. I would definitely recommend their services. Dean is a great massage therapist!
If you’re looking for a great and affordable chiropractic care and you’ve come to the right place.
The Staff is amazing! It's a friendly and clean environment. They know exactly what their doing, and are well trained and experianced people. Definitely recommend this place for anyone!
Dr. Mullin is very personable and has a good bedside manner. He helped m 7yo son feel relaxed about the office visit and also relieved his pain. The office staff is thorough and helpful in their explanations of the process.
I injured my neck while at work, so worried and scared seeing as something like this has never happened before I called Twin oaks and they took walk ins! I couldn't believe, went inside, met Dr. Mullin. Saw what I did wrong and now on my way to setting my neck back in place! So glad, and very relieved now by the staff at Twin oaks!
Amazing people ! Really took care of My pain! Walked In unable to walk straight due to the pain of my bi lateral sciatica and walked out with almost no pain and able to walk straight !
Great staff. Very knowledgeable and willing to work with my needs
I came in for treatment on an auto accident injury. My recommendation is this: as long as they are able to control the money from your insurance company, you don’t have an attorney, and you have zero input into your treatment, you will be fine. Otherwise, I wouldn’t recommend it. Oh, and don’t ever expect to get get your medical records. Pulling teeth is literally easier and less painful.
Very friendly staff and the chiropractor was very knowledgeable.
Great staff great experience
I had low back issues and have only gone to two appointments so far and I have relief already ! Dr. Mullins and Cass went over everything before hand so I knew what to expect . I felt like an actual patient as opposed to my previous experience with another chiropractor. I can tell that they truly believe in providing excellent patient care .
Was the best experience by far! Dr. Mullens and all of the staff are phenomenal! Received a check up call to make sure the massage went well. Dean, the massage therapist is a class act! Best decision I could of ever made!
The staff here is amazing! They are friendly, helpful, and they love what they do!
Great staff !! Awesome environment !! And must say cass is pretty awesome she goes above and beyond for her customers!
Great service will be going back any time I need help with my back
They were able to work me in within 30 minutes of me calling on a Saturday! It took 2 adjustment appointments but Dr Mullin was able to fix the area I tweaked lifting a television. : ) Thanks
Nice group of professional men an women working to help me understand what I was looking at with my xrays. Thanks so much
Dr. Mullin is great and gives an excellent spinal manipulation. I recommend for anyone wanting a traditional approach to adjustments.
Dr Mullin is fantastic! I have tried other chiropractors and no one compares to the talents of Dr. Mullin!
Great first time experience seeing a chiropractor. Office staff is extremely friendly and welcoming, Dr. Mullin is very personable and tries to keep the mood light.
Dr. Mullin, Cass, and all the staff are WONDERFUL. Very informative, discuss everything prior to anything being done and I really felt better after my adjustment with Doc. Everyone is so kind and I don't feel like just a number. I would suggest Twin Oaks to anyone for any chiropractic needs. They are the BEST!
You couldn't ask for a more professional office. Everyone is kind and prompt to help ease you. I highly recommend this office. When they found out I am a veteran, everyone stepped it up even more. I was already extremely pleased, but they all made me feel even more important. It's a rare thing to find this level of service.
You can't ask for better service. Dr. Mullins and the staff are wonderful. Definitely worth 10 STARS
Excellent staff. Great price and very professional.
Dr. Mullins is great! The girls at the desk are very sweet and have a lot of good information. They always call and remind me of my appointment which is very much appreciated!
The doctor is amazing. Always helpful and willing to work around my schedule. Everyone is friendly and compitant.
This office and chiropractor are truly amazing! As a disabled veteran they have helped to improve my quality of life without the need of habit forming narcotics. The side effects of the treatment? Soreness at first, but let's face it; you …
The staff was very friendly and helpfully. I was able to get it within an hour of calling them even on a Saturday! I could barely walk when I walked in and it's a week later and I still am feeling amazing
Went here for a VA compensation evaluation. Very professional and helpful.
I’ve seen chiropractors for nearly 20 years now and his business was the worse! I called and asked the price an adjustment and that I didn’t have insurance. I then said I was paying cash and they told me $55, which seemed fair. I went in …
Dr. Mullins is blunt and makes things very easy to understand. He is excentric and easy to get along with. Also their massage therapists are very good at releasing tension and keeping it gone.
Dr Mullin is very energetic, personable, and targets the right areas to get you feeling right again. Very pleasant environment at the office!
Office staff was amazing, so helpful and easy to deal with. Dr David Mullin is great, explained everything very clear. Nice to understand the treatment I need. Would recommend Twin Oaks to anyone in pain.
I love it here! You immediately walk in and feel right at home everyone is super nice and very attentive. Dr. Mullin is absolutely fantastic. I've been to chiropractic doctors in the past, but have never had someone be able to get me to adjust so easily. He is always personable, funny, and spends a good amount of time explaining things. I highly recommend Twin Oaks to anyone looking for a good chiropractor.
Edit: have been coming here for 3 weeks now and can only say good things. Doc may not spend a lot of time with you during an adjustment but he will take extra time if you are having issues or have a question. The therapy he set up for me included adjustments, massage, acupuncture and traction along with muscle stimulation. This is the first time I have felt comfortable having someone work on me since having 3 chiropractors. I am not 100% and more than likely will never be, but I am having more good days, and that works for me. I have just been for the initial visit. Went over my issues and received acupuncture to help with my sleep and a wonderful massage from Dean. I can’t say the acupuncture helped but I assume it will take more time. The girl up front that went through our paperwork was wonderful. Dr. Mullins was great and had a fantastic sense of humor, he just seemed a little rushed But they were very busy that day. I am hoping he has more time to spend with me at the next appointment.
Twin Oaks is a really caring and professional atmosphere to get your back massaged. I would highly recommend it toward anyone looking for a place like this. This is one of the best places if you are looking to have your back aligned. I'm glad that I picked this business to fix any problems that I previously had.
Staff is friendly and the combo of chiropractor and the massage therapist is awesome and works magic to help when I get a migraine
I had an amazing experience here. Staff was friendly and accommodated my sister while she was waiting on me. I had extreme sciatic nerve pain that morning, called, they got me in in just a few hours. The masseuse was very knowledgeable about my condition and worked out some knots. He even helped me put my socks on because I was unable to reach. I feel much better and will definitely be going back.
Phenomenal staff! They bent over backwards to work us in for a massage. Both mine and my daughter's massage therapists were amazing. I highly recommend Twin Oaks.
After a month of being treated my back was no better if not worse... I went to my Dr and after getting some imaging done that was never prescribed by the chiropractor I found out I have blown a disc and have 3 bulging disc I just have to wonder how long they (chiropractor) would have continued to take my money with out seeing any positive results... and the reason I am leaving 2 stars and not 1 is because the staff who work there are kind and so nice!
I came in the first time on Friday 6/21/19 and had a massage. I could barely walk when I came in and after the massage I could walk a lot better. The message therapist Dean was very knowledgeable and suggested stretches for me which has helped tremendously! Afterwards I had an evaluation done by Dr Mullin and my first appointment with him was Monday 6/24/19 in which he went over evaluation results. Dr Mullin is extremely knowledgeable, caring, compassionate and I would definitely recommend him to my friends and family!
New to the area, I “threw my back out” and wasn’t sure the best treatment route to take. Having done this before I knew it would be days before I could stand up straight but was hopeful to find more immediate relief. After a thorough google search regarding massage and back injury, I realized I needed a massage therapist who knew what they were doing. I easily found Twin Oaks and made an appointment. The staff is so very friendly and accommodating and the doctor is very knowledgeable.The best part of the visit was my massage. Dean was the expert I was looking for and walked me through each muscle group, their tension and the best exercises for relief. For the first time after “throwing my back out” I feel like this will be the quickest recovery and it’s all because of the team at Twin Oaks. Will be back for massage “tune-ups”!
I was looking on Google for a chiropractor. Found Twin Oaks and read the reviews. The people are NOT exaggerating, the Doc is wonderful, incredible bed side manner I guess you would say, he just makes you feel like a long time friend coming for a visit. The staff is also incredible. Dean & Jana do massages and the also do an Excellent job. I had not needed to go to any Dr for at least 10yrs, due to a crick in my neck that wouldn't go away and was spreading to cause other issues with by shoulder and back I needed help. I am so glad I chose Twin Oaks!
A very pleasant experience. Friendly staff and Dr. and a great massage by Janna. Highly recommended. Dr. Mullin is very good and personable. After 2 weeks I am feeling great improvement on my shoulder.
This place is amazing! They work with me after filing a law suit making it easy to still get care. Dr. Mullen takes time to figure out your problem. The staff here is always so friendly as well. I love it here, and I'm super picky with my chiropractor and massages!
Great place! Had severe back pain and was seen early the next day. Dr. Mullens explained everything to me as to what to expect so there was no surprises. Very concise and professional! Staff was very friendly. The massage therapist rocks!! My back pain is virtually gone. Highly recommend
The customer service and the quality of care both are the best experiences I’ve ever had by far.
I love Twin Oaks Chiropractic! The staff is wonderful and the results of their work is even better!
Horrible place. Charged around $500.00 to have a shoulder put back in place. Made me get xrays, and couldn't even read them. Qoute: "You have something going on in there". Afterwards my physician called asking for the xrays. They were declining to share them. They were more worried about trying to sell me a long term plan.
Twin Oaks Chiropractic has been a life saver for our family...incredible care from Dr Mullins and the entire staff....not only are they invested in my health..but in us as a family...I continue to recommend them to everyone I know...and love to see friends all coming here now and feeling amazing improvements..we love you all....thank you so. Kellie...
First visit was awesome. Looking forward to getting this issue taken care of.
From the front desk, to the individual services offered I thought they were professional, informative and did offer relief for both myself and my spouse. I liked their honesty and useful recommendations. I am a satisfied customer.
Was in Springfield visiting and hurt my back. Had no clue where to go so found a Chiropractor close to where I was staying. From the time I called for the appointment to when I walked out I was treated with respect and amazing service. Dr. Mullin and his staff are amazing! ALSO, Dean is the best masseuse I have ever been to! I will drive the 3 hours to come back!!!
I drove 6 hours from NE and my rear was on fire almost the whole way. I called the office and was able to get an appointment the next day. Dr Mullin demonstrated a stretch that I should do. I was able to feel the nerve and muscles release instantly. He must have magical powers!!! I really appreciate his staff for making this trip much more enjoyable. Glad I have you all as my extended family
My boyfriend has constant back pain so I was looking around for a chiropractor to try. Chose this place because of their 4.8 with 248 reviews. That’s good, right? Well, we went in for a “free” exam. My boyfriend explains that this has been happening for at least 10+ years and instead of taking new X-Rays, they request x-rays from 2007. After this short exam, they immediately wanted him to do acupuncture, electro stimulation, and then adjustment, which is fine. None of this helped relieve the pain, but it was only our first visit. Came in the next day, and went over the X-Rays they requested from Mercy, went over a time frame, but didn’t go over the financial part of it. His excuse was “your insurance is great. No need to go over that” my boyfriend did the massage that they asked him to do and it wasn’t enjoyable at all. He said that the guy that did the massage was just creepy and rough. The masseuse actually gave my boyfriend a piece of paper that says if you leave a 5 star review on facebook and Google, you would get a free massage. So if you’re wondering why they have 4x as many reviews as any other chiropractor, that’s why. After that the Doctor did the adjustment after that and that was all. I looked at our insurance today to see what was being billed. Everything looked normal EXCEPT our insurance was billed them $180 for an office visit when it was suppose to be a “free” exam, twice for acupuncture(even though we only did it once), a $125 massage and $42 for physical therapy. I called the office to see what his for before disputing with my insurance. They told me that the physical therapy was part of the massage. We decided to not go back to them and find a new chiropractor. The one we go to now is very upfront with costs, visits, plans, etc. Long story short: don’t be fooled by the reviews.