Reviews of Gerstenkorn Family Chiropractic (Chiropractor)

13317 Wicker Ave, Cedar Lake, IN 46303, United States

Average Rating:

DESCRIPTION

Here you will be able to see all the information of people who know the products and services of Gerstenkorn Family Chiropractic (Chiropractor) in Indiana.

At present the business has a rating of 4.3 stars over 5 and the score has been calculated on 6 reviews.

You may have noticed that its rating is very positive, and it is based on an average of scores, so the valuation is quite faithful, although it does not have a very high quantity of scores to confer it total reliability.

You know that we do not usually bother to give reviews when these are good and we usually do it only if we have had a problem or incidence...

This Chiropractor is classified in the category of Chiropractor.

Where is Gerstenkorn Family Chiropractic?

REVIEWS OF Gerstenkorn Family Chiropractic IN Indiana

Jim H

I went to Gerstenkorn Family Chiropractic in early January of 2018. The check in and initial consultation went well. The Dr. seemed to be professional and thorough. The billing through Blue Cross Blue Shield of Illinois PPO went well on the first visit. The second visit was different. The billing through Blue Cross clearly showed my portion owed was $48.55 when I was charged $77.81. A minor discrepancy of $29.26. I figured a short call to the Chiropractor would take care of it. After speaking with Cheryl and faxing the insurance explanation of benefits as requested, she returned a call to me stating that the insurance was wrong. I assured her that the insurance clearly showed that my portion owed was different than what she said and it stated "The provider can not charge you for the disallowed amount." Cheryl assured me I was wrong and the call was concluded. I waited 2 months before posting this for Cheryl to possibly see her misunderstanding of the billing, but no such luck. Summary: Good Doctor, poor understanding by Cheryl how the billing process works. I have not and do not plan on going back because of this. *****Update 4-1-2018. After publishing this review, Dr. Scott Gerstenkorn called me and voiced his concern about my review and assured me that his office was working diligently to get to the bottom of the billing issue. I stated I would attach this information to my review but would not retract my review until a conclusion was reached. *****Update 5-20-18. Not a word back from anyone and no refund. It appears the bad review was more of a concern to the doctor than correcting the billing error.

Sarah Dorsey

Best ever! Keeps me moving!

Brie Le Beau

Cindy Smit

I have great confidence in Dr G's ability and will refer my family here.

Halina Myers

Joe Hoffman

Business Hours of Gerstenkorn Family Chiropractic in Indiana

SUNDAY
CLOSED
MONDAY
7–11AM 1–6PM
TUESDAY
7–11AM 1–6PM
WEDNESDAY
7–11AM 1–6PM
THURSDAY
7–11AM 1–6PM
FRIDAY
CLOSED
SATURDAY
CLOSED

PHONE & WEBPAGE

Gerstenkorn Family Chiropractic en Indiana
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