Nothing lower than 1 star so i guess that will do. Ive never felt more disrespected in a doctors office in my life. I took my eldery father in for an appointment today at 3. After beating cancer and several heart attacks we are finally on the road to recovery. After years of severe arthritis and and a few nights of zero sleep, my father called Diamond State in desperation. They got him in same day. The staff was nice untill we wanted to read further into the list of things medicare doesnt cover (all services other then chiropractic adjustments *office visits *physiotherapy -massage,traction,electrical stimulation,neuromuscular reeducation *xrays,laboratory,supplies,vitamins *various chiropractic adjustments other then spine [arm,shoulder,leg etc]) After telling the front desk we would like to shop around and were leaving they hurried and sent out their billing departments manager. Who then repeated all the things on the paper we already read. After noticing our unhappiness she blurted "i think your mad at the goverment" ...umm ya think? What a weird thing to say..How about a little sympathy. No she just dug her hole farther. Telling us she could basically wipe the cost of a cream used daily by the doctor. Wait...the women at the desk said we would have to pay for that each visit. I looked at my father and said it was definately best we get out of there. The billing department manager said "yes please leave" and even assisted in opening the door for my handicapped father. How nice! I told her she needed to get her story straight. She said "my appoligies...TO YOUR FATHER." How professional. My father felt insulted and angry. They were too worried about losing a dollar and had to hard sell by sending billing department lady to get us from leaving. Felt sketchy...likely is. Smells like a scam and i hope this place continues to reap what it sews.