Reviews of Back in Line Spine and Wellness (Chiropractor)

Jen Chadwick

Heather, this is to you: when you have an fmla consumer, send the fmla paperwork like you say you will. Jokes. You people on the West Coast are jokes. The medical board is being called, I hope your license is taken.

eric bailey

I was extremely disappointed with the service and professionalism of both "Doctors". Basically one big con job. I saw them three times "paid" and never got an adjustment just a big sales pitch. It was like buying a used car. This is from somebody with a chiropractor in the family.

Casey Paschall

What a ridiculous company. The simpleton receptionist tells me that the have a cancellation policy for their massages and needs my credit card number to reserve a spot. That makes sense in most cases but I had already paid for my massage through groupon. If I didn't show up then they would get to keep my money without giving me any services. But no, apparently they charge $40 on top of the price of the massage that I already paid. She just kept repeating that it was their policy, policy to rip people off at the first opportunity.

Suparada Buck

Do not go to this place. What a ridiculous policy. I purchased groupon and I could not find my voucher code. They refused to give me a service and will charge $40 for reschedule when I'm actually arrived 15 mins before the service. So I paid full price for 40 mins massage because she refused to over lapping the time. Do not go to this place! Horrible front desk policy.

Bryant Kieu

This place is awful! I Would NEVER recommend this place! My sister bought me a Groupon for this place as a Christmas gift because my desk job was giving me upper back, and neck pain. The Groupon voucher was for "One spinal decompression package: one exam, five x-rays, five decompressions, and five sessions of soft-tissue work" My first visit was with Dr. Wong. He took a quick look, and moved my neck around a few times to see my mobility. Then he took a few X-Rays, and told me to come back in a few days. They literally did nothing about my pain. My neck, and shoulders actually hurt worse after the first exam from him bending me around. My second visit was with Dr. Kovac. This guy is like a high pressure car salesman. He reviewed my x-rays with me, and told me I needed his long term program to repair my neck. Kovac's quote was extremely high. Over double what my new chiropractor charges!! When I told him that I wanted to think things over, and get back to him he became more aggressive. Kovac said to me, "You want to shop around on me? This is your neck we're talking about. That's the supidist idea I have ever heard. Nobody shops me." He then walked me out of his office, and I never received any decompression or soft-tissue work. My new chiropractor is a million times better than this place. They didn't pressure me at all to go on their program. They took better x-rays, did better tests, actually gave me an alignment, decompression, and a massage. I felt immediate relief after my first visit. To top it off, my first visit cost half as much as the Groupon "deal" that my sister bought me.

Maya's Channel

The massage therapist is amazing, but the front desk girl made them lose a customer. I purchased a Groupon and called twice a week to try and book an appointment, I left several messages and never received a call back. (If you would like to leave a message for the front desk ninja press 1, if you would like to talk to billing press 2) I know this message well because I got it so often. I decided to go down there after a month of unsuccessful attempts, there was a sign on the door that said massage therapist is with a client. There was no one at the front desk. I tried to call back for a second month and then almost gave up. I was informed they were short staffed. I was only given 3 months to book an appointment. I finally got through to book an appointment but it had to be booked 3 weeks out. After my massage the front desk girl (larger one) was rude saying my Groupon had expired. I told her I never received a call back and couldn't book. I also booked before it expired. She basically said I was lying and said things like "girl yes it's true," maybe because I'm black.. I wasn't amused. I just decided in that moment I wouldn't fight it.. And I wouldn't be back.

Josh Brophy

The front desk staff here is very nice and the massage therapist who gave me a free massage was great. Unfortunately, Dr. Kovac and his high pressure sales tactics turned us off of the place. He has an excuse for everything. When I told him I work 30 minutes away (the truth) he suggested I change jobs to be closer to his office. Yeah, right!!! When I told him I have high deductible insurance (also the truth) he said, " Don't worry, you can change to a low deductible policy at the end of the year." As if I have a high deductible by choice. When I told him I needed to talk everything over with my wife he summoned her from the waiting room, brought her in the office and asked us to hash everything out right in front of him. When he didn't make the sale he escorted us to the reception area and stated in front of a full office staff that I was making the choice "to live in pain." Sorry, lack of a bedside manner turned us away and will prevent us from coming back.

Heather Diamond

Love this place. The staff is friendly and knowledgeable. I really like the fact that Dr. Kovac approaches your pain with an overall treatment plan. My plan included, stretching, strengthening, massages,and trigger point injections, in addition to the adjustments you would expect from a chiropractor. I feel his comprehensive approach shortened my healing time dramatically and I was able to resume my activities in no time. I will never go to another chiropractor again. THANKS DR KOVAC!

Reese Hetzer

Great friendly staff and really helps out with any pain or illness!

Tenishia Sylvester

I love this place!!! The staff And Mrs LaDonna is amazing! What I like most is the At Home feeling when you walk in the door. It always smells so good with the essential oils ect They get you in and out Quick! Most of all I feel so great after I leave. This is my first chiropractor experience and I absolutely love going! I call it my Good Doctors appointment! I highly recommend this place

Sandra Kualls

Dr. Kovac came to my place of work to deliver a "health education" workshop. He offered a $20 consult. I purchased the option for me and my husband. We went for the appointment and had a high pressure sales job done on each of us. We did not get anything for the money that was spent other than to have both of our time wasted. He used a divide and conquer sales method. He also attempted to appeal to me by telling me that my husband needed me to push him to do the "right thing." We left with nothing... We were asked to set up another appointment to be able to review our ex-ray, which would cost an undisclosed amount. The release forms that were requested to sign indicated that they could charge amounts upwards of $320 for a visit. This place feels like a mult-level marketing scam! We have since found a reputable provider.

Terry Minich

5 Stars for friendly staff, full service wellness and great chiropractic care. I highly recommend for all your aches and pains.

mili lolith

Awesome massage therapist. My husband's and my first time experience in massaging..and would say totally worth the money. Would recommend it..

Emory Holley

Excellent service all the way around! Great people and great care. When I first came in I was in tremendous pain, within a few short months my pain has been greatly reduced. I would recommend Back In Line Chiropractic to anyone with confidence.

Adriene Hawkes

Amazing the energy and vitality that can be unleashed when you have the care you need!!!

Ryan Sherman

When I first arrived, I was having lots of foot problems. After a few months of going here, my first was getting a lot better. The staff here are also amazing, very nice.

Sabrina Parra

Everyone here is so nice, I go there almost every Tuesday and Thursday and they are very welcoming and call you if you don't come in.

ryan beeney

....they sold me on a free consultation of which they billed my insurance over $800 and are out of network- after 5 visits my entire $2500 heath savings account i had built up was depleted. Basically they cost me $1500 out of my wallet and my back and neck have never felt worse-- save yourself some headaches and stay clear

Alexis LaBenz

This place is the best!!! The staff is so friendly and professional you always feel welcomed and at home! They are all such caring people! They offer so many different services all in one place making it super convenient with your busy schedule! I have had such a positive experience and I’m so grateful I found them because I’m feeling tons better with their help! Just fantastic!