Stacy did a good job, she was a really big help to us as we prepared for my mom's 50th birthday. I wish I could rate them higher but I had some issues. We were excited to work with them because they were very friendly on the phone. We did feel however that they took a while to respond in the very beginning when we were trying to get our menu together. Once we finally did, we did a food tasting and found the spinach dip to be a bit salty and my mom doesn't eat corn so I asked that the corn be taken out of the rockfish cakes. They assured us that they could make any changes we requested. I had an added bonus to my rockfish cake.....A HAIR. I was immediately turned off but because of the limited amount of time we had before the party and the fact that they were one of the preferred vendors of the venue, I decided to let that go (mistakes happen). The venue we had our event at didnt allow use of their oven, they only supplied a prep kitchen and they stated that all of their preferred vendors knew that however we didnt find this out until one week before the party and guess who had to pay an additional $350 bucks to rent an oven? WE DID! I was upset because I felt that the caterer knew this already but withheld this additional expense until the last minute. I think the venue and the caterer share blame in that detail. In addition to that, we came in the week of the party to make our final payment only to be told that there would be a 4% fee to pay by credit card (just because). Buying catered food expensive enough, why try to nickle and dime someone. Between the rented oven and credit card convenience fee, they got almost $500 extra bucks out of us they we never got to see. The night of the party was hectic for me, I was too busy hosting to really sit down and eat my food. Later that night I got home and began to eat party leftovers and guess what i found in my Rockfish cakes......CORN. We only asked for two changes, no corn in the Rockfish and less salt in the dip. The dip was ok but we paid thousands of dollars and im not quite sure why we didn't get exactly what we asked for.