Reviews of Edible Arrangements (Catering)

Emily Whitaker

We as an an office use edible arrangements because it's fruit, it's easy, our customers love it, and it is very chic!

Pattie F

Not what i experience don't like it

D Kruse

Just received an Edible Arrangement yesterday. I'm giving 1 STAR due to the arrangement LOOKED delicious BUT it was far from that. The fruit was not ripe. The Melons were very hard & tasteless. Only thing that tasted remotely good were the grapes! I Feel badly for the elderly couple that purchased this for me as I know these are not inexpensive! I wouldnt waste my time or $$ on this place. Bringing someone a fruit basket would be cheaper & taste better!

A Walker

Chocolate covered strawberrys

Tangela Winnett

I have ordered from this location 3 times now and it was perfect every time! Thank you all for such a great job! I will definitely come back next time

Lee Ervin

Wonderful change from flowers

Norma Mont

This place is absolutely horrible. I ordered an arrangement for my mothers birthday. Time kept passing by soon it was 7pm and I got worried so I called. No answer. Called customer service they confirmed my order and said not to worry that they deliver as late as 9pm. Well it never came. I called the following Monday and asked why it was never delivered the answer was, "I don't know." Never did I get a simple apology or a discount or even a credit to there store. NOTHING. Save yourself a headache and just get some real flowers or a fruit tray from Publix.

Iris Miller

Terrible service my Husband ordered from here to surprise me on Valentine’s Day.... they were supposed to deliver to my job before 4pm! Nope they did not! I don’t care how many deliveries they Had! You knew it was going to be busy should have hired more drivers for Valentine’s Day period! Second time this place has done this to me! I will never use this business again!

Sgt. Smith

Customer service is absolutely horrible. Order never got updated. No status reports. When I tried to aquire info on a rough window I was expected to provide full name, e-mail, and last 4 digits of the card I used. " For security reason" even though i had the delivery address and order confirmation Number. Please don't waste your money. For a 100 dollar order of friggin fruit I expected more....Update. I just recieved a call from them. They tried to deliver an no one way home. Why beacause I called several times today to get a window and no answer. I contacted coporate and they refused to help me. So now we are out headed to dinner and wont be home in time. I ordered 3 days ago and I was last on the list of deliveries for that day. 20 dolar Holliday delivery charge and thats what I get. Not even a delivery update online at all. It dang sure won't be fresh tomorrow. This is super sad if they treat any customer new or lasting like this. This whole store should let go and re staffed completely. Happy Valentine's Day to everyone who didn't get screwed over for 100 dollar. Lol Another New Update I have not recieved my 100.31 back from them. I never recieved my Order. So they literally stole.from a custome 100 dollars and 31 cents.

Ashley Ortiz

If i could give a ZERO star I would. This place has horrible customer service!! Last year i ordered from them and they didn't deliver it. Ordered yesterday at 11ish for same day delivery and the delivery driver would not leave the arrangement with front security like the information states and didn't even bother to call me or the person it was being delivered to about it. Called the store and left a message and no one has called me back. Contact customer service over chat and haven't gotten a response either. So i guess I'm out $60.. HORRIBLE, don't waste your money!!!

Chardae

If I had an option of putting zero stars, I would. This was my first time ordering from Edible Arrangements and it will be my last!!! First off, I ordered the arrangements on a Friday to be delivered that day. I was given the option for same day delivery. For what ever reason, the store called me and said that it was too late in the day and they will give me a refund. Okay, that should have been a warning to take my business elsewhere. Due to the simple fact that: 1. I was given an option for same day delivery and it was not honored. 2. She automatically want to just give me a refund and offer no other options. Next, they only delivered half the order. I called today to let them know that they did not deliver everything and they said you will have to pay for us to send out the rest of your order!!! Are you serious??? Then she said, or you can come pick it up and we might not charge you for the strawberries!! I then call corporate and she was yawning in the phone and sounded just as unconcerned and unprofessional as the lady at the store. I did I mention that the lady in the store had the nerve to tell me they were very busy. Very disappointed and it was a horrible experience. Edible Arrangements prices are too high for me to have to go through this horrible experience. I will NEVER ORDER FROM EDIBLE ARRANGEMENTS AGAIN.

Esca Role W

Their driver sped through my neighborhood (posted speed is 25) at 35 or 40 mph, running 3 out of 3 stop signs. On the way out, they did the same thing. I called the store and apparently interrupted a very annoyed employee who seemed to be bothered by having to take such a stupid call. I asked to speak to the manager and was told she's not there. This place is so unimpressive, I don't think I'd ever use them.

Jeep

First order for a birthday surprise Expensive as you all know so iI expect the best but this order had bad strawberries and was not done anything like the picture. I called the mgr who was very nice and she replaced the order. This should have never happened but there should be more quality control by management or you will lose more business. This is the first office I found to look very disappointing and very unpleasant upon entering so there is part of the problem. Appearance helps to when dealing in customer service

Vanessa Carlson

Fast, friendly, informative service with great samples! Thanks John!

shermon jones

I ordered an arrangement today at 1pm. My wife called to thank me less 2 hours later. This is what I call GREAT SERVICE!!! Thank you Edible Arrangement (Greenville, SC) for being there for me on such a short notice. I am a customer for life and will suggest you to everyone.

James Key

Went by this morning to get a arrangement for my anniversary and get it delivered. Was told they didn't deliver to that area. But they deliver to the area just the other side and you have to drive through the area you don't deliver to to get to the one you do. How idiotic! !!!!! This would be a good company if someone knew how to run it.

Kendra Wien

Wish I had read the previous posts!!! They are RIGHT!!! DO NOT ORDER WITH THIS LOCATION!!! This is expensive and they pay very little attention to details. This was my FIRST TIME ORDERING an Edible Arrangement, and after this, IT WILL BE MY LAST...TO EXPENSIVE FOR THIS!!! They tried to deliver the order (which was made by noon) as THE LAST delivery of the day...the person (whom I had notified something special was coming for them) had to step out by 7pm!! ...SO THEY DID NOT GET IT!! Nothing was done...they put the arrangment in the FREEZER(?!!)....so next day...sort of soggy, expensive arrangement, is deposited the next MORNING...after I called and TOLD THEM to PLEASE come AROUND 1PM...the individual is in HEART FAILURE guys...is this really rocket science?...So they come at 11AM...and the lady is trying to come downstairs...while on her way...they start CALLING HER ON THE PHONE!! NO...NOT IMPRESSED with this expensive arrangement. Grief. Careful with the Greenville, SC location everyone!!!

N FERGUSON

Had an emergency on hand

Cherie Ostrander

They had my Valentine's arrangement ready to go and I was very pleased with it. The employees were very nice despite being swamped with a line of people.

James Belcher

She loves it

Sharika Welborn

My favorite place in the world

Anthony Holley

Great sweets, and fruits

Tenissia Evans

The staff was very help, once the order was created it was very easy to go in and pick it up.

Martavia Boston

I ordered my arrangement on Sat.; it is Monday & now a holiday and nothing has been delivered & all the cust. service call center can tell me is to wait 48 MORE hours for a response from the store before they will look into giving me a refund...unacceptable!

Paola Martinez

Horrible!!!! If I could put none star, I would. I placed an order online for father's day and never received the order. I claimed the refund the next day and they wanted to gave me only half because according to them they called me, they never did. We waited all day!!! until 10 p.m. They said they were knocking at my door at 10:45 a.m. and I was at home. I did not hear anything or no note that an attempt was made. Never left a voicemessage only a missed. Only called one time and when called back did not reply. Customer service extremely bad. First and last time!

Kendall Shortt

Terrible experience. Tried to have an order delivered to my wife in Taylors who works part time but they only deliver to Greenville and Greer? Taylors is in the middle so that makes no sense. I then had to spend 30 minutes calling 4 numbers to ensure my package was cancelled since they couldn't ensure it would be delivered by 1:00 before she left. No way to track cancellation or package so either she gets Monday and its all melted or it actually cancels. Terrible experience.

Joshua Dill

They have edible arrangements.

Amanda Wheeler

My wife had some chocolate covered strawberries delivered to me & the strawberries were soooooo hard & sour NOT ripe at all.. Wife called & they made us 12 more for free. (Havent tried them yet) hopefully they are better

Ginger Hughes

HORRIBLE service & experience. They could not deliver my arrangement because their "driver has been gone for 6 hours" and the guy at the store said he didn't know how to make the arrangement & was by himself! When I asked to speak to the manager, I was told she is gone & wont be back until Thursday. Will not use again.

Trina Morgan

Teachers at school enjoyed arrangement but they didn't deliver during school hours. Staff didn't understand why we were not happy with that.

stephen kiser

The Personal Touch

Crystal Moody

Excellence!

Margaret Forrest

Under new Ownership. Everything was great. Thanks so much.