We offer you all the opinions of people like you who are buying the products of Zaxby\'s Chicken Fingers & Buffalo Wings (Catering) in Kentucky area.
At this moment the business gets a rating of 4.1 out of 5 and the score was based on 274 reviews.
As you can read, the average of ratings that it reaches is very high, and it is founded on a very high number of scores, so we may think that the valuation is very faithful. If there are many people who bothered to value when they've done well with the business, it works.
As you know, we do not usually bother to set scores when these are good and we usually do it only if we have had a problem or incidence...
This Catering belongs to the category of Chicken restaurant.
My only complaint is that everything is TOO salty.
The chicken place that isn't Canes.
The best tasting chicken I have ever had @ we travel the U.S.A for work so we've had alot of chicken. This by far is awesome!
Zaxby's food is majorly meh. The flavor is pretty much just salty - not a lot of other flavor notes - and this from a person who loves salt and savory foods. Cane's is much much better.
I had the grilled chicken sandwich it was really delicious
I would eat here every day if I could. Nicest drive-thru folks in Starkville.
Food tasted like old grease, ice was empty as well as ketchup dipenser. This was at lunch time. French fries were limp.
I drive from Cincinnati to go to Zaxby's because it reminds me of my time loving in Georgia. Still as great as I remember, and this is the cleanest and most friendly staff off all the ones I have wandered into throughout Kentucky (or even Indiana). Definitely will be back.
Very friendly staff and good food
Okay I guess
Chicken tenders are pretty good here and I like the sauce. Last time I was there I ordered a salad and it was actually pretty good. The lettuce was fresh and crisp and the chicken on it was good. Not healthy food by any means. But it's pretty good.
If you say canes is better you're wrong
Great food, friendly staff. Definitely visit again soon.
Waited 25 mn.. cold chicken!
Food is good. But prices are too high.
Delicious hot entrees The zaxbys sauce is delicious - to me it’s like a mix of spicy ketchup and ranch mix ;) but if you would like something different, they do offer other options of sauce The coleslaw is amazing! I️t is always fresh and crunchy, not like other places that have that week old leafy, flimsy, chewy stuff The 4 finger plate is the way to go! Or if you aren’t much on slaw , the Big Zach Snak would definitely satisfy your hunger ! My kids also love to eat at zaxbys Service has always been outstanding No long wait times Food is fresh and out to you fast!
Food is really good tasting.
This location doesnt have milkshakes. The banana pie shake is the only reason I go to zaxbys.
Zaxby Night Crew that was on last night Thursday 9.29.2016.... After a long day from work and appointments I made a quick stop to Zaxby's to order a Chicken Salad sandwich with no Tomatoes... I went through the Drive thru line since it was about 9:38 pm when I got to the window the young lady seemed tired or sick I can't really say but no issue... however I sat in driver thru a good 5 minutes for Chicken Salad Sandwich and Lemonade received my order pulled off well to my surprise when I got home my Chicken Salad sandwich was like whoever prepared the sandwich just did not give a care they slapped a piece of iceberg lettuce chunk and maybe a teaspoon of chicken salad on what was I guess suppose to be toasted wheat bread and instead of being sliced in half with knife the way it usually prepared and I have had this sandwich on several different occasions anyway it was like the staff person did not slice the sandwich in half with a knife but it was like they took their hands an ripped the sandwich in half and placed in the to- go- container and gave to me I was so angry when I open this when I got home that I even took a photo of the sandwich... the only reason I didn't drive back over there to Zaxby's Gonzales, LA is that they were already closed since they close on Thursday at 10 pm... Owners/ Management needs to address this with there staff and prep staff.. customers are paying for their food to be served and prepared correctly and with care and if staff doesn't want to be bothered with the job they have been employed to do then they need to re-evaluate the job they have been entrusted to do , handling customers food the way they would want their food to be prepared an served after purchasing. So very disappointed and I really like Zaxby's ...but the night staff especially when its nearing the end of the night just does not care for the customers or the preparation of the food or the Zaxby brand.
I love the Food in this Fine Establishment....
The chicken is the best it's not greasy like most fast food chicken places. The fries aren't bad either. They could offer more in the way of fries and dessert options. If you're looking for great fast food chicken you've found it. The staff has always been exceptional also.
Only ordered the Caesar zalad, but I will be ordering many, many more
Zaxbys is pretty good, I can never decide between zaxbys sauce or honey mustard, so I normally get both.
I don't care what anybody says, Zaxbys is waaaaayyyyyy better than canes. Canes needs that aweful sauce to be good, but with zaxbys you don't need any sauce if you don't want and it is still good. Way more choices than canes. And a hell of alot more flavorful.
Chicken was good. Did not recieve fork or sauce that she told me was in the bag. . Not going back. . I need more accuracy when I spend $8.00 on my lunch. .
Their salads and grilled chicken sandwiches are the best foods on their menu.
Had to wait 20 minutes for the order to come out and order still wrong..
For fast food it is great
Great place great food
My husband stopped by zaxbys on the way home and got 2 Cobb zalads which would have been Great but Montayia didn’t do her job so we had no dressing. Have you ever tried to eat a salad with no dressing. So we end up throwing away $18.00. Oh and don’t bother calling them because the GM Alex well he’s a lost cause too. Save your money and drive on past zaxbys. Oh and they don’t have their famous milkshakes anymore either. Done with zaxbys.
Prices a little high but good food, good service
Food was delicious, service was awesome...
Chicken! Chicken! Chicken! Gosh I love it all. The Cobb salad is very satisfying. Zaxby's is better then Cane's!!! I hope i get something free zaxby's!!! Whoo whoooo!!!
Still not sold on the place...
By far the worst quality boneless wings I have ever had. There was almost zero chicken in the breading. Your store ruined my family's dinner. You are a CHICKEN "restaurant", have a little self respect. Maybe call BWWs and get some pointers on chicken. Never hurts to ask pros.
Always great food and really nice workers. Clean and quiet
This particular location was disappointing food wise. Better fried chicken nearby.
Have visited this location numerous times but today will be the last. I sat at the drive thru window for 13 minutes....then ask the young girl working the window (who was obviously frustrated with the kitchen staff) if I could just get my money back...which she did. The issue I had is when I called to co.plain to the manager she advised me that they were short staffed and didn't have time and if I wanted to complain to call the 800 number which I was more than happy to after the manager hung up on me while I was talking. Food and service have always been good before but I have zero tolerance for directing customers and lack of the understanding of what customer service is.
Zaxbys is very consistent. The staff here is veer good as well.
Best chicken in the continental United States
Good chicken strips, good Wings, fast service.
I just do they fries an zax sauce nothing intertwine me at this boring Applebees/Raising Canes
Seems like a pretty standard Zaxbys. It's great if you want fast food, but not dregs quality food.
Awesome food had the black and blue salad and it was huge. Very fast service and helpful staff.
My first time eating at a Zaxby's. Salads are huge and really good! I wish they gave a little more dressing; which the dressing just comes in packets (it's not made in-store). Staff was friendly professional and great. We ate inside and it was well-kept and clean.
Love the salads!
Clean environment. Pleasant people
They have the best grilled chicken house salad.
Food is great, but they are always out of condiments and their kids on their drunk cups never fit.
This place is convenient for us so we go quite often and typically enjoy the food. Recently we got food poisoning as well as three other people all on the same night so we won't be back. I will say they had great hot sauces of which I'm a fan but I can't go back after my family getting as sick as they were.
Love love love Zaxby's!!! The Bleu Salad is fantastic!
A different taste if you enjoy eat chicken.
Good food nice people
Love the chicken, yummy and buttery, although if you want any sauce besides their signature sauce they charge you for it.
Alright for chicken strips...pretty expensive.. I personally don't think the price equals the quality.
As always, it was delicious! Zaxby's has the greatest grilled chicken sandwich of all time! Why are you still reading this? Go get some. Now! And get some for me too, please?
This one is really slow and seems like the employees don’t know what’s going on. It took 10mins to get a sandwich.
This place is the best chicken ever. Period forget that one love place
Zaxby's is proof that heaven exists
Great service and good food. Nice to have something different.
Love this place. The homemade tater chips are fabulous.
Food was great!
Restaurant is clean and organized. Food was very good and fresh and the service was quick and polite. For Fast Food....I really like this place.
Love the fresh hot fries w/seasonings. Take a lil time for food to be prepared,because it is going to be fresh. They have the big soda mixer of all different flavors and brands.
The food was great and the workers were really nice we were just irritated because our order got messed up and when we came in we went through the side door with my husband and our 1 year old. Looked around the inside of the place and asked if this location had high chairs so that we can sit our daughter down to eat. The manager glanced and said their location didnt have high chairs. Thought that was weird but didnt press. We just ate passing our daughter back and forth. When we went to leave we left out the main door we saw all the high chaors in that entryway. Wish the manager would have known his own location had high chaors because that would have been nice.
Better than Canes. Signed "NOT a CANIAC"
Great place to get Chicken and Chicken Wings.
Food great workers great
They're still over cooking the chicken
Love the fresh hot food
Very bad service, they forgot my order, I wait 45 minutes and there where only 3 tables.
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The Banana Pudding shake is amazing
Food was Lukewarm and the chicken tenders were dry, fries soggy it wasn't freshly prepared at all I'm saving my receipt so I can speak with the manager on tomorrow spending $30 plus dollars I expected better than that next time I'll drive the extra mile to Cane's
I literally walked out of this place because it was almost 100° in that damn place.
Food served hot. Wait time was a little over 10 minutes but I was pleased with the quality. I got the number 5 chicken was fresh and juicy! I will return.
Fast and Delicious chicken fingers and more. I like it better than Cain's.
The service was horrible chicken tenders was cold and nasty staff was racist
Love there chicken fingers and lemonade and employees are extremely friendly to there customers awesome
Fried mushrooms the best thing on the menu... Chicken sandwiches and wings are average at best, went through the drive thru and took forever, had us pull to the side and said because of their new chicken sandwiches was the reason it took so long and those sandwiches came out looking and tasting like they were under a heat lamp for a couple hours.... Won't be visiting this location anytime soon, other locations across the country we've enjoyed Z quite a bit
This is the first Zaxbys in which my family and I have ever been. It was delicious! The cashier was so friendly and sweet, the place was clean, and the food was amazing! We will definitely be back!
Very good but expensive.
Awesome love it food is great me and my family go every Sunday after church
Food is always great!!
Very good food.
Really good dipping sauce for the chicken strips and very affordable.
Service was terrible, food was ok, would not go back or refer anyone
Food was pretty good. It take a long time to get my food.
Zaxbys makes my mouth water when I drive by this fine establishment, whether or not I am hungry! The chicken is high quality, the breading is light and crispy, and the sauce is amazing!! We like to get the ten-piece chicken fingers with extra sauce ;) If you like chicken you will love Zaxbys!!
Had good cob cob salad
It was the BOMB!! As always!
Yummy place to eat at they have pretty good chicken and fries.
Love the chicken salad sandwich! The best ever every single time. The chicken tenders and salads are above par, also. Friendly staff and clean restaurant.
Very clean service was nice
My kids and I are some chicken lovers that why we love zaxby's ....and u can't forget the zaxby's sauce too !!!!
I would rather have Raising Canes for the price and quality.
4-5 they dont have shakes anymore
Good place on this side of town.
Alot for the money
It was ok but the chicken was over cooked
First eating there and now a permanent customer
Not nearly as good as cains
Love the cheese curds.
I love Zaxbys, but my card only works through debit. So it got declined, i didn't know at the time that, that was the reason. The manger that took my order wasn't helpful and didn't try to understand or fix anything.
It was good and deilous
Excellent environment. Very clean restrooms. Wait time was longer than expected. Do not order boneless. Traditional is the way to go. If you order boneless, you will get the smallest pieces of chicken imaginable. Salads are very premium. Toast is very well cooked. Chicken is really well seasoned. Best french fries I've had in a very long time. Will definitely return.
Food was terrible and way to expensive chicken strips were gross boneless chicken wings were tiny and the inferno sauce tasted terrible and was not hot . drink machine was out of everything .
Their salads Are Awesome!
Good service, clean, and food quality was good
Absolutely wonderful experience and very friendly crew
That sweet tea though!!
Small proportions of chicken. Not to fresh
Great food. Very fresh. Helpful, pleasant crew.
My chicken fingers was fried to hard
Food was great. Staff is so helpful and management goes above and beyond. They definitely give Chick Fil A a run for their money in customer service. Disgruntled employees have made some bad comments after being phased out because they couldn't cut it below I see, but this place has so much variety and flavor. Can't wait for the new one in Gonzales to open!!!!
Try the buffalo chicken dip and taters!
Great place to eat.
It's ok. The wings are not anything to write home about and the same goes for the tenders.
This was my first time eating at Zaxby's and I enjoyed the food and the staff was great! I would say that they have a very diverse menu so there's something for everyone in the family.
Chicken was good but we waited over 30 minutes for our chicken wings. Originally we were told it would be 15 minutes because they did not have 20 pieces. Once we got the chicken one orlf our boxes was short.
I honestly wasn't impressed with zaxby's. Raising Cane's was right across the street and that's where I should've gone. First, the menu prices didn't reflect what I was charged, then I get food home, the bread was hard as a rock. I couldn't even eat it. The chicken felt a little undercooked but passable. Fries were seasoned but didn't really taste seasoned. As a first impression, I regret not going to Cane's. The brownie was the only thing that swayed me in zaxby's direction now I'm afraid to eat it as I don't want to be disappointed by a brownie.
They get the order wrong very often.
Wings are good.
Great staff. Quick service. Amazing food. Wife and i ordered the cobb salad. Best salad i have had at a restaurant in years. Including much more expensive places. Great value. Super clean.
It was awesome and the food was great
Good food friendly faces
Expensive...But worth it
Great twist on common meals and awesome sauce!
Awsome food but service is stupid slow
It was amazing.. fast and friendly.. I even got my food for free .. I have the card after your seventh punch on the card.. your 8th meal is free
Zaxby's is okay. Just hope they get avacado ranch dressing.
Multiple cases of food poisoning from myself and family and friends. Do not recommend
Try the chicken fingers with the zax sauce it's the best thing ever
Food is served hot and you get it fast. Fries are very delicious too. They put a special seasonings on them. Staff are always very friendly. My go to place for chicken tenders and fries
Always awesome and clean!
Always great food with good service.
There food is great and fresh i always get the Cajun chicken sandwich and substitute the fries for side salad the original sauce is awesome my wife ge just a chicken breast a salad and a side of coleslaw we normally spend about $15.00 and we eat there at least 3 times a week
Love the kick in chicken
Ther food is good. The service is fast and friend. But on my last visit I was informed the side posta is no longer available and they were out of coleslaw.
Good food and drink machine, busy place
Always fast & people are friendly. Food is always great!
Good food and selection
Delicious cuisine, cozy atmosphere
It's. Okay. Too overpriced, snotty acting cashiers, and it takes forever to get your ffffood
Customer service was great
I love Zaxby'! Everything I get is awesome! But, my favorite is the chicken fingers with onion rings on the side. Yummy
Very clean .Staff is very friendly and good was hot and fast
Great food, friendly service, affordable prices for such a good quality of fast food!
Good food and fast service.
Love the wings and things. Clean and friendly service
God love that food
Fast courteous service.
Love the spicy options. Wish they had these up north.
Never got a response from gm
Food was amazing but took 25 minutes to receive. We missed church because of our wait.
Food was good but the floor was very sticky
The Zaxby's in leesville is delicious
One of the best zaxbys I've been to.
I love zaxby's. Consistently good, wonderful tea, always friendly staff. Can't go wrong with zaxby's. Zalads, fingers, sandwiches, fries, and now the fried white cheddar bites, which are out of this world good. My only complaint with zaxby's is they come out with this wonderful food, get you hooked on it, then take it away. Example: bourbon glaze chicken sandwich. I used to get the founders and have them roll then in the glaze. It was heaven. Then one day, they no longer had that sandwich and no longer had the glaze. I was so sad. But, what they do have is wonderful.
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Flipping kicking chicken sandwich is the best
Chicken was dry, flavorless, and stringy. Person that took our order had a script and wouldn't let us get a word in to explain or ask a question, though she was nice. Zax sauce was not impressive. Fries seasoning not either. Overall not worth the $22 for two meals. Have had better at other known chicken places such as the one across from their establishment
Always love Zaxby salads
Friendly service and great chicken wings.
The food was great, but the the young man at the register had only been there about 5 days. He explained this to me the second time I went to the register to get our 5 person order corrected. They were very eager to make it right, free of charge, just wish he would have had someone watching him to avoid the mistakes. All in all, it was a decent experience with good food, will definitely stop by again next time we're in town.
Good size plates for the price so affordable and fast service
A bit pricey for fast food but great wings and sauces if you like them.
It look like it had pretty good salad selectio, they were big & maybe worth the money. The main platters or dishes was not worth $10. I had some boneless chicken wings and some chicken strips. They just went across the street to Walmart and got them out of the freezer section and made for their customers
Horrific Been waiting to try it. Got the wings/things. All I could taste was the sauce. Tenders were cold. Toast was burnt. The team could definitely use some coaching on serving hot food. Have to be starving to come back. $ 10.94 WASTED........
Love their mushrooms and cheese curds, worst service I have ever gotten there was lukewarm fries with the rest of the food still remaining high quality.
To me, it is hit and miss. Sometimes it is good, sometimes you chicken that has sat there for awhile. Sometimes you get the coleslaw that comes with the plate (which is really good), sometimes they leave it off for no apparent reason.
Service was great. ZaxSalad was awesome (chef salad).
The food is good but the staff just does a poor job.
My first time here and gotta say I liked it. Price was ok, but you do get ample portions. Give it a try
There chicken is out of this world!!
Pretty run-of-the-mill menu. OK for lunch but my least favorite fries.
Always fast and friendly.
Can never have a bad Zaxby's experience. Love this place.
Food is great
Quick, good chicken strips and zalads. Good value for families!
Probably better to go early in the day. Usually very good.
My fist visit to Zaxby's. It was hyped by my brother and it mostly held up. Food probably would have been much better if I had been able to eat it sooner.
Food was made wrong 3 times and they had an additude
Wonderful everyone was real friendly
Great service and food
Good salads and fast service.
Food was great nice and hot only took 27 minutes to get it
Not great service.
Quick service, knowledgeable staff and fresh tasty chicken. Can't really beat that.
Originally from Georgetown. Visiting from out of state for the weekend. Food was good! We ordered a grilled chicken salad. It was a large portion, fresh and delicious. It was my first visit. I would go back.
First time here ever, and it was great! I actually prefer Cane's chicken fingers to these, but I really like the wings and sauce. Definitely will be coming back.
Already overrun with black women working the drive through!! Already slow! Is this turning into Popeyes already ?
Finga lickin good
Horrible customer service, managers have no business being managers. I used to love Zaxby’s but will not spend another penny here until I hear about a improvement in customer service.
I am currently in Zaxby's and asked for a refund. My tenders look burnt so I asked for my tenders to be returned and in return I got tenders that looked old. I love Zaxby's but today's experience was so unpleasant.
It's not Canes.
Great food, and fast service!
Your meal doesn't come with a drink. That should be enough said right there
Always good and friendly
Great salads and sandwiches
Very slow service if your on lunch break with limited time don't go here , but the food is good if you have time to wait
First time experience was a pleasant one. A return visit is very likely.
I was really expressed with the quality of chicken tenders. The Zak sauce is good. Staff was some of the most friendly and helpful people in the area. Overall very good. Nice and clean. I will definitely be back.
I’ve had their food a couple of times, not too bad. The packaged sauce is reminiscent of Raising Canes’ flavor, although they do have a variety of flavors. This time I ordered the 4-piece chicken strip meal. The chicken was hot and cooked well. Crinkle-cut fries were hot and crispy. Cole slaw was chopped thicker than I’m accustomed to; the flavor similar to KFC. The Texas Toast was toasted great on one side, not toasted on the other. They lost a star due to the fact that they were out of the standard non-diet soda (Coke products, btw). It didn’t affect me, as I drink diet soda. My wife and daughter, however, weren’t as forgiving. Management needs to work better at inventory.
Very nice establishment with polite and friendly staff. As soon as you enter the smell of delicious food puts in a good mood.
Many varieties onion rings the best
May have been the time of day (12:30) but the food was really hot and fresh. Better than the Tupelo location.
Awesome fresh food
Short wait. Good food.
Very very good food.
I'm not really thrilled about the place and cost of the food is high.
The food was hot, the problem was how I received my food. Not only was I told to pull up to wait on my order, I was the only person at the drive window and I had just made my order. The window worker told me it would only take 5minutes they have to make fresh wings. I said okay, 10minutes later the worker brings my food and walks off. After looking in the bag I noticed my dipping sauce was missing. So I checked my order to make sure it was right, upon opening my order I found my dipping sauce covered with wing sauce. It was thrown in with my food. At this point I just threw the order away. The food was hot but also cross contaminated with sauce packets that where probably handle without gloves.
Good food. Good service
Zaxby's has great food in large portions for a better price than most chicken restaurants. They also give you your food on plate, with fresh rolls or Texas toast. The chicken salad sandwich is also quite delicious. I recommend zaxby's over other choices nearby like golden chick (which is halal food, meaning the animals are tortured and brutally killed) .
Tried for the first time. Strips meal. Just go to cain's. plain unseasoned chicken strips in flower the size of a nugget, not a strip. Zax sauce tastes like mayo, pepper and nothing else. Fries had no salt. The slaw was basically mayo lettuce and nothing else. And the toast was exactly that, like wonder bread right out of the toaster with nothing on it. I don't get how this place keeps its doors open. I guess its a better choice if you have a heart condition and have to avoid seasoning.
Their chicken sandwich is one of the best grilled chicken sandwichs out there and they also provide a wide variety of salads, desserts and beverage options too.
I love the service at the Gonzales and Airline. They are professional even if there is something wrong with your order. I went in and there was food missing from my order. The staff was still professional and offered additional food to compensate me for my time. The food is always good. Make sure to get a little jerk sauce with your tenders.
Horrible experience overall. I had a lunch order called in for pick up at 11:15 AM. When I arrived there was only one person working the counter and three people in front of me. We waited for 5 to 10 minutes for one lady to come over and take the first two orders, and then walk off. As I waited she then came over to take my order I let her know that I needed to pick up my called in order. Each order was rung up individually And I was told that they could not be combined. They didn’t take down the drink orders for each individual And couldn’t remember what drinks were called in… and there was no ice in the machine. So after 40 minutes of dealing with this, I was late for the lunch and drinkless.
Loved it . I just wish there was a zaxbys near me
All I can say is I love zaxbys
Always a great meal. Only I tend to eat to much..lol
We love zaxbys!!!
Clean dining room and friendly staff....BUT HOW DO YOU OPERATE WITHOUT A WORKING SINK IN THE BATHROOM?!?
Good chicken strips and the sauce is almost on point. Fries are hard to beat in the city
Was served old chicken tenders and this was during lunch hour.
FAST GREAT FOOD
Great food and options.
I went through the drive-thru. I didn't receive any napkins and I have grease all over my hands. The fries didn't have enough seasoning so I had to ask for some extra Tony's salt. They only give you one dipping sauce for a 6-piece strip so you have to buy an extra sauce. The chicken was bland compared to other Zaxby's in other states that I've been to and the other states do not charge for the extra sauce. Came back again, was asked if I wanted coleslaw or extra fries. I said extra fries. They just basically left off the coleslaw.
Stop in on our way to Red River Gorge, the food was very good staff was very young but had excellent manners and were very friendly. Plenty of room to park as we were pulling a trailer. Only complaint is the building is hard to see from the road we passed it once then barely seen it coming the opposite directing due to trees out front and lack of signage. Would recommend!
I could buy everything At Sam's and charge less and still make a profit on this poor excuse of a fast eatery. U are not missing anything at all!
Food not so good chicken taste like it came from the frozen aisle.
I like it.
Some of the best chicken even better than canes has a good sauce, nice warm chicken, and amazing fries and toast
1st time eating there. Went through drive threw 940 ish ordered 2 grilled chicken sandwiche combos. Asked for extra mayo received little the chicken was very dry on both even though I was pulled forward so they could make fresh they said. Fries appeared to have been cooked in very old grease and tasted the same. Also ordered 10 traditional wings were also very dry. I'm guessing the end of night is not the time to eat at this restaurant.
The only thing preventing me from giving this 4 stars or even 5 is one particular trip to this Zaxbies. I ordered 20 boneless wings BBQ and 10 Original. When I received my order it was reversed. Not a big deal, this was the first time an order from here was incorrect. The problem began when I voiced my complaint to the worker, and told them my order was wrong. She proceeded to take the reciept, hold it out the window and pretentiously tap it with her finger while saying "It says-" at which point I cut her off, perhaps more irritate than I should have been and said "I'm damn well aware of what it says, that still doesn't change my order" A word of advice to anyone who works in fast food. If a customer tells you their order is wrong, do not attempt to use the receipt as evidence against their claim. Just fix the damn order. What's more annoying? The price would have been exactly the same, regardless of how the order got swapped.
This place is okay sometimes it's great and other time just so so.
Anytime I'm working near the Gonzales area, I always make it a point to visit this Zaxbys to try out something different besides Raising Cane's. The staff is very friendly and nice, however I've had one or two instances where I found the chicken wasn't always as hot and fresh as I would have expected to be.
Great food. Great service. Will visit again.
Best chicken ever!!!
Former employee. I love the food and always have but quit due to personal issues. I went in tonight and had a very large order, and asked for some assistance to carry things to my car. The manager, MIKE, looked at me, rolled his eyes, and said NO. I asked why and he said they were busy.. There weren't any cars in the drive thru. The 2 employees Jasmine and Drew offered to help and he shook his head and said whatever. If this is how you treat people who used to work FOR YOU, he must've forgot I bring in business as well. But Zaxby's lost it all from myself, family, and friends. My worst experience at any restaurant in a while. Would've been better at McDonalds.
3rd time a mistake. This time zero dressing with my salad .Wow. Never ever going back. I almost expect mistakes around here .But 3 in a row now. And place was so empty. Sad .
Fast and good
Food is really good BUT it is 1,300+ calories for most of their food and that is just where it starts. I wish they would have thought about how bad the food is for you and offer lower calorie burgers or options. Their salads are not even good for you, so I do not recommend going here is you are watching your blood pressure, calorie intake or are on any sort of diet limitation.
Love their chicken and salads. Friendly staff
Great location. friendly staff, plenty of seating. Has a tv to watch sports.
Their food is awesome and I enjoy it every time. The food is also make fresh to order so there is a bit if a wait, 5 minutes at least... But I prefer fresh food over food that's been sitting.
Nothing special. Just another chicken joint
Delicious! Very clean! I really love zaxbys I wish they had one in New Orleans!! I come from the home of zaxbys in statesboro, Ga. This zax is very new, the staff could be a little more welcoming and excited but what are you going to do? It's fast food. Only real complaint is that there is too much zax sauce on the nibblers.
This place is great for chicken lovers! The chicken is tender and juicy. The chips with buffalo dip is pretty amazing. My TLC sandwich could use more lettuce and a slice of tomato and more sauce but still it was delicious. The bathroom was clean and well stocked. The whole place was clean and it was in the evening. The cashier was pleasant and very helpful when asking her about menu items. Love the coke machine! Any flavor you wanted as well as water. We will be back
This place is a Chipotle-like illness outbreak in the making. Staff is poorly trained on basic food safety. Yesterday one of the team members blew his nose while wearing food service gloves and immediately returned to serving food -- without washing his hands AND WITHOUT CHANGING HIS GLOVES!! Not as bad but indicative of the failure of management to properly train employees: upon being called on this despicable conduct, he made a sarcastic, dramatic display of removing the soiled gloves, as if in defiance of a customer daring to call out such foul conduct. Before eating here, imagine what employees will do out of sight of customers if they do this in front of them.
Food isn't bad. Prefer Raisin Canes
Always fast and friendly. Also very reasonable prices
Very friendly service and pretty decent chicken. A little pricey, maybe.
Salads so good
Zax sauce is recommended with the chicken fingers, any other sauce is just flatout disrespectful to the chicken. The service was patient with me and helped me pick what I want. The sprite was a little watered down, but I'm sure that changing the filter would solve the issue.
We stopped here on our way to Shreveport and the chicken was fresh and delicious! We loved their Zaxby sauce and we thought it was a good price for the amount of chicken we got. We will definitely recommend.
Love there food.
Very friendly staff, good food!! Very clean restaurant
If you like wings and chicken fingers this is the place!
Cobb salad is the best.
Always quick for the quality of food provided. Can't beat those chicken fingers or spicy fried mushrooms. Mmmmm.
Gr8 food and service
I llllooooooovvvvveeeee eating here
Soggy wings Better in zachary
Getting my grub on
1 star cause it didnt have a 0 star option. 20 min. to get a grilled chicken salad. Will never come back to this location.
Would give 5 stars but was inside the restaurant was freezing cold. But the food was spectacular.
Drunk choice unavailable; too hot in there.
4 tender plate tossed in tongue torch sauce is my favorite. The slaw is the best i have ever had.
Staff was very friendly, food tasted great fries were a little thick for me but still good. It's was unbelievably clean. I can't speak for all zaxby's but this one is great.
Here's we supposed to get your chicken from when I was in Alabama this is one of the chicken houses I always like eating at it's good stuff yeah I know it's about time that you got it made
Food was great I recommend the boneless teriyaki chicken wings
I got the cob salad. It was delicious! They give you a lot for your money. I always use the drive thru here, and I've never had a bad experience. I highly recommend Zaxby's of Batesburg, SC!
Great service. Love the food.
I love the wings and things with the onion rings..
Always good hot food!
Delicious food, nice employees
Good clean place to eat
Love the insane chicken tenders
Good food and a great atmosphere for a fast food place
Service was ok. Food was overcooked.
I love the kickin chicken
Friendly and good food
Great food I love there salads!!
Food is always hot. They fry your food to order which is always nice but creates longer wait times.
Waited 40 minutes to get our food..... Is that considered fast food? I don't think so! First and last here!
What is wrong with the chicken tenders!! Last two times I came here the chicken tenders are tough!! Like it's not a good quality......I just ate everything else and throwed the tenders away because I couldn't eat them!! Won't be coming back!
Good food. Friendly staff. Comfortable atmosphere. A bit pricey.
Pretty good for the most part.
Nice place to eat. Very nice people,in a clean family environment
Great food, glad they finally came to OKC, poor service. This could be the slowest "fast food" in town. Always irritated after waiting 20+ mins at the drive thru to find 5 employees having social hour behind the counter. This happens often, I visit 3-4 times a week, when I have time to kill and want good food.
Good french fries.
Better service this time, I placed an online order went in to pick it up, they said it would be another 5 minutes on the egg rolls. I waited and received extra chicken on the salad for my wait. Was not expected, but appreciated. I would order online again, after walking in and waiting I still got served quicker.
Food was great but need to keep table ckezn
I like spicy food
Loved it great chicken and very nice people working there. Very good place to have lunch
Stopped by on a Saturday at 11:30. Not busy at all inside. Waited 21 minutes for food. The food was hot and OK. Order of fries was small for price. Wouldnt recommend if you are in a hurry. OK other than that.
Good food and good service.
Great customer service and friendly atmosphere, however the fries were a little salt and the wings were over sauced
Went here probably 20 times during my 4 years of college, and they only got my order wrong once. Great food and great service
Really good ceasar salad for a fast food restaurant.
The food here was cold. It must be the sauce they use but it wasn't worth it.
Best house salad "Zalad" ever!
Chicken is okay, but the toast is horrible and fries are always cold and under cooked.
Best place to eat
Such a variety of things to choose from and good food
Great food all the time on time.
They were not busy and it took a long time to get food. The chicken and Texas toast were cold.
Very friendly staff! Cara was a great order taker. The sensation sandwich was amazing, thanks to Cedric an amazing cook
Great food and friendly service
The Kikn Chkn sandwiches here rock!!
There food is good , but they are really slow at making the food & bringing it out. That’s why i rarely come here. They need faster people working here. They’re also very very rude and seem like they hate there job , And the customers!
Super friendly staff
I didn't get my coleslaw...I did get it to go, but I live .5 miles a way. The fries were cold, the mushrooms were old and mushy....should have went to Raising Canes!
Pretty good as usual but always a bit slow.
Paid for our food at the drive thru, and gave an extra $20 by accident. Kierra handed it back to me a minute after letting me know. That service alone deserves a 5 star review.
Great food good priced for the amount
Sucked. Sauce was cloying and wings were cold.
The Blue, grilled, blackened with vinaigrette dressing! OMG! Yum
Great Cajun chicken sandwich..
We need one of these near cincinnati
Great place to eat at good food
Food was good nice and hot but the lady at the drive thru seemed in a bad mood way she acted and not friendly at all more like my business bothered her no thank you or nothing maybe just a bad day for her but food was good.
Good food but had to wait 15 minutes for the food its fast food.
They do chicken right. Sweet tea is perfect. You can order chicken fingers from mild to volcano hot. Great for a family get together.
Not bad.... I'd recommend the do something to distinguish themselves from Cains.
Found a bug in my food after coming back to get a return order
Common...its Zaxby's. Never a bad word.
Update: Got the blue zalad this time and it came out in a timely manner. The zalads are top notch! Old review: Took exactly 20 minutes to get my zalad from the order time shown on the receipt. The other three guys I was with had finished eating theirs by the time I got mine. Zalad was pretty good, though.
Worst fast food place I have ever been to food cold and old.
Took my girl there, she had never been to a zaxbys (ik how sad) she the whole meal backwards like a degenerate anddd i gotta say i think i like zaxbys more than her
Not knowing my cup was broke I spilled it all over me and my truck. You can’t tell me they didn’t notice it.
Good food but the dining area is always dirty. Come on management. You can do better.
Similar to Canes with one exception. The toast was cold and hard. I have never had a bad piece of toast at Canes. May seem like a small thing, but I know people who go to Canes just because of the toast.
Got to have my chicken strips
Freshly done but extra light on the fries
I spent 32.00 there and they acted like they could give me no ketchup. Then when I was leaving all the workers were being smart a$$e$. I called corporate on them to let them know. I will just go to Cane's from now on.
Always good choices, plenty of food and friendly service.
Zaxby’s is our go to dinner every Sunday night and my husbands favorite Chicken source.
Bought 3 of the 4 piece tender meals tonight, 1/9/2019@7 pm, in drive thru. Got home and chicken was dry and too salty to eat. $25 worth thrown away. Have eaten at other locations in the past with good results. Will most likely not go to Georgetown location again unless management can convince me this was an isolated incident. Hope no other customers get bad chicken like I did. James
Best Chicken place ever
Always a great place to grab a bite!
Great place overall
I personally haven't tried this place I guess I have to
The restaurant had an awful smell almost made me not want to eat there right as you walked through The door. The restaurant wasn't busy but the dining room wasn't very clean as the workers stood around. Then when I ordered the cashier was rude. However, the food was good and hot
Tasty and quick
Good fast food. Not amazing. Overpriced.
Took 20 minutes to get through the drive through with only one person in front of me. They mistook my order for a dozen wings for a half dozen, and I still only got 5 wings and no fork. I will not be returning to this Zaxby's. The food was good, per usual Zaxby's.
Very little chicken on salad. Coke machine was out of most flavors.
Lousy service. Food so so. Havent been back.
ILOVE THIS PLACE!!!!
Good food, love the ability to mix and match strips with wings in one meal.
My favorite chicken place. Better than Canes imo
Good place for lunch
Their PRICES for Chicken Dinners are way too HIGH!!!!!
Great salads as well.
Again, the nice sized chicken was cooked and tasted great.
Fries are seasoned well, salad are full of chicken and according to my son the best fountain drinks compared to other Zaxby’s.
Food was fresh but the building was nasty. Trash cans running over onto the floor. I won't go back to this location.
After waiting 23 minutes for a salad, my number was finally called and the salad was messy in plating! No sorry for the wait or explination by the staff. I sat in a booth close to the drink station. The drink station had a sticky floor all over infront of it! I asked to speak with the store manager Shantelle Price about my experience but heard her yell out to the cashier (Im busy they gone have to wait) after waiting 15 minutes and watching her play around in the kitchen with one of the cooks loud and flirtatiously, I walked away. And to top it all off I stopped by the restroom on my way out and there was no toilet paper in the stall! I will be patronizing Kanes Chicken Fingers instead of Zaxbys!
Food was great
I love their salads.. But while in drive thru an employee and manager were talking about me in the window and I overheard them and they kept looking at me during their conversation. Then she gave me my order incomplete. Food great, but needs to work on management and employees..
So good and the service was great! It's better than normal fast food!
Cashier was a little unfriendly and the food was ok
The managnent is very unprofessional toward employees.
Inside the store, is very well kept. The employees are always very helpful and I always have a good time eating there. Food wise: wings are cooked to order and at least for me, they have always came out fresh and hot. best boneless wings. Their insane sauce is actually quite hot but very tasty which is hard when the amount of heat could be overpowering. They’re always busy through the drive thru so I recommend to dine in, the experience is always nice.
Good food. Just wait for it
This specific location was a bit of a disappointment. The boneless wings were the size of a quarter with little to no chicken. Chicken tenderz felt a bit underwhelming than normal too. Overall I really enjoy Zaxby's but when the celery is 1/16th of a full piece...something's not right.
Love the food
This Zaxby's is in a great location traffic-wise but you'll have to pay attention or you'll miss it. It is tucked in & doesn't sit directly on the street. The chicken could use a little flavor. This is where the sauce comes in though, I guess. When I went I requested no salt fries & got salted old fries. They were the correct shape but very mushy & salty. I had 4 large fries & 8 small ends of fries in my box. I was disappointed by this because I go for the fries first when they're hot & fresh. The sandwich I got I asked for no sauce or tomato. I got sauce on both pieces of bread & 3 slices of tomatoes. Oh yes, & 1 piece of bacon. Overall, it would have been better if I'd received what I requested. It's a great spot to get something for your kids. It won't upset their tastebuds.
Very Good ,tasty& fresh and fast.with good attitude
A local fast-food requirement. Consistent!
Chicken was so-so. Texas Toast was below average.
good food from A-ZAXBY'S
Great food otherwise but the chips we're so over seasoned that nobody could eat them.
It was great the staff and food was awesome Val was so polite and helpful to me and my wife the salad she suggested was perfect
Best Chicken EVER!!!
Great place for lunch and great price. Satisfied for your buck
I always get a salad here. They always get my order right.
The food here is awesome & the service is amazing
Pretty good food. Love the salads and deserts here!
I manage a local resturant and i just went through your drive thru line and the girl who works the drive thru with the red hair has the worst attitude. She ignored us even though she saw us waiting all we wanted was sauce that wasnt in the bag. She didnt need to be so rude to the customer. Awful for your business to have someone like that
Usually a good place. Today I received my order wrong and the wing sauce tasted as if it was either old or burnt. Hard to describe the taste.
Order a fried chicken salad made it all.the home with just a salad without the fried chicken
Was in today and the management staff is extremely rude! Young lady ordered a lot of food and asked for help to carry it out to her car since they weren't busy. The manager screamed at her and told her NO they were not going to help her. What if that had been my 87 year old mother who needed help? What if it was someone who was disabled and couldn't carrying all of those items alone? If this is how you treat your customers you will not be in business for long! My family and I will never be back again!!! - A Very Disgusted Customer!!
Didn't think i would enjoy this because I'm not fond of chicken. I was surprised, i really l8ked it. Black & blue salad was delicious. Great place to eat.
Too expensive for too little food. If it wasn't for the wife I wouldn't ever go back
Had lunch at the Gonzales location, similar to canes, more choices than canes, I had a snack box and chicken was good.
Fingers too salty for me.
Our stop,at the Georgetown, KY store on the way to a funeral, the fountain drinks were flat, so they got us new ones from the back. The cashier, when I was standing by my husband, who was ordering, kept staring at me, I was like, why are you looking at me,
Always a good place to eat:)
Food is good and service is fast. They are a bit pricey but comparable to most other upper crust fast food restaurants.
Finally tried them today. At this location getting into the parking lot is half the fun, their access is actually off the parking for the dental office next door, who sold them on this concept I don't know. It's sort of a tough turn for a full size pickup. Our food came quickly. The chicken etc was hot, clean and tasty. I'm not a fan of their regular sauce, bit too spicy but there are other options. Strangely if you want a fork or knife you have to ask at the counter, we only got one for two meals. Had to get in line for another. My only problem with this location was cleaning. Someone had spilt something by the pop machine and they set up a wet floor warning when a couple paper towels and 10 seconds would have cleaned it up. Several pieces of trash were near the spill and 4 different employees,including the manager saw them but didn't take one second to pick them up. This is a training issue but hopefully they'll learn to clean messes as they go. Final vote, it's good but I like Raising Cain's sauce better but this is good fast chicken.
Food excellent. Wait for food wayyyyyy too long. Service marginal
Love this place
I cannot say enough good about this restaurant. The staff were all very welcoming and helpful. The food gets high scores on everything from taste to presentation. I will definitely be back as often as possible.
Quick & Easy
Fast and tasty
Great food besides the chicken wings looking like some robin or pigeon wings
The second best chicken restaurant in town. Great food and service.
Super nice staff great food!!
Fast service with a smile.. Great food
You always have to wait forever for food! I'm not exaggerating either!! The workers are not considerate that we had to wait 10+ minutes to get 1 meal!!!!
The food was good. Had to go back to get parts of my order. Very expensive for what you get. Not worth the price. Rude drive through staff. Overall I would skip this place and go to Golden Chick or Raising Canes. Lower pricing better food and better service.
Pleasant experience and friendly staff. The restaurant still has issue of sewage smell which was faint during this visit.
Amazing food! Wonderful service!
Good place to eat.
Service was good, but the place has a dirty feel to it. The tray the food was served in had crumbs left over, doesn't look like it was cleaned from previous guest. The tables looked like they hadn't been wiped down. The drink area had lids and straws laying around. Typically Zaxbys are clean and fast. This one in Gonzales has some work to do.
Would like to start off by saying I am not the easiest person to please ...First time at a Zaxby's and loved it !! Great portions super fresh food that tastes amazing friendly staff !! The wait time was kinda high but it's all good for fresh food pretty sure everything is made to order.. If you have never been to a Zaxby's location do yourself a favor you won't be disappointed
Good chicken fingers.
1st time & admire every crumb....
I loved their food, especially the fried mushroom! Good service
I like Zaxby's. There aren't any in our area, so I look for them when I travel. This one was a little hard to spot, it is right out on 25 but for us the signs didn't really catch our attention. The service was friendly, reasonably quick. They had a drink machine that made all kinds of fancy drinks. The food was good, the dining area could have a little cleaner. Positive experience, friendly staff.
Always quick and great food for the price.
Salads here are great! Cashier was fast and friendly.
This place has gone down hill since we started coming here about a year ago. They food quality has gotten worse, the drink machine is always out, and the employees seem like they truelly hate their lives. Sucks. Zaxby's as a chain overall is pretty good.
Worst service ever today. Over 20 minutes in drive thru and the order was still wrong
It's Different ... The fries are great... They are kind of slow... I Would come back....
Canes cost just a bit more, but is so much better quality. Fresher fingers, better toast and fries... I don't care who stole whose idea, Canes execution is much better.
Fries too salty
Good food. Clean place. Great soda fountain. Love Zaxby's!
Great customer service
Usually the service and the food are great here. Tonight we walked in at 9:15 and the girl was cleaning the lobby that was also the cashier. she saw us walked in huffed headed back behind the counter to take her order as she did that she threw the rags she was using on the drink stand. We place our order she ask if it was for here or to go. When I said for here she kind of started slamming everything around and and shove the cups at me. I understand that they close at 10 but this was 45 minutes before they were closed we were out of there by 9:30. Other than that the food was fantastic as always.
The service is great .The food is always fresh & hot.
Chicken wings were dry and tough.
Horrible service,,,25 min.wait time. Only one register open with people lined up to the door. Never again.
Men's bathroom soap dispenser and paper towels were empty, self serve tea overflow tray was running over onto the already dirty counter, One napkin dispenser was empty, my toast was hotter than my chicken strip and fries and it was lukewarm at best. Service was terrible, the two patrons in front of me ,their order was wrong and when the counter clerk ask to cook to correct it she could be heard voicing her opinion and it wasn't pleasant. I was there at Sunday Jan 14 at 2.38 pm and it was not crowded. And they want 15 dollars and hour?
Didn't receive all of my order and was refused a refund
Slower than molasses on a cold winter day (waiting 30 minutes for fast food is insane) Update: they gave us our food 15 minutes after closing and then 10 minutes later shut off the lights in the dinning room. There were at least 15 people around. After a few minutes someone complained and they were forced to turn the lights back on
Good refreshing to hear klove on the radio. Praise and worship the Lord our God. Thank you and God bless you
My granddaughter loves this place great chicken fingers
Always a good experience, I should ear there more often.
staff very polite, no wait time
Cashier acted as tho her life was coming to an end....not once were we greeted, thanked...etc Cook staff took forever. Yet we arrived when nobody was in the restaurant....but still took 15 mins to fix 1 chicken kick'in meal, 1 chicken tender, and a slider combo....which was NASTY!!!....1st trip here in a while and last trip for even a longer while!!!! Cindi Floyd
Just WHYYYYYYY Can't I have what I ask for. Something always missing or not right. Lesson check your ish before leaving bc the GM is snobby and she walked away like bc my complaints of their poor services annoyed her.
(Translated by Google) Good restaurant to eat something fast. Highly recommended (Original) Buen restaurante para comer algo rápido. Muy recomendable
Great customer service. sweet tea was good.
Very good food
Place was filthy
Zaxby's has the best chicken ever! It is also reasonably priced and a drink comes with all meals except the salads. The salads are delicious also and it comes in a large bowl, just about more than you can eat at one time.
Every Zaxbys is Awesome!!!
This location is getting slack with the customer service
Great place to eat!
Service could have been a little fast through drive thru.
It's a little too high on the money.
Always pleasant experiences and food.
The wings here are really delicious.
Fast food that tastes good. Service was nice.
Outstanding service, great food!
My first zaxbys was in Atlanta Georgia. My wife and I have been in love with this place for years. Wish there was some In Ohio
Fast service.. Great salads and wings
Had their new chicken sandwiches and they were OK. We like Raising Vanes better
Love the Cobb Salad and tea
Giving it 5 stars because of the food.
Overpriced but very tasty chicken
Bunch of worthless employees!
The food is good. But extremely oily. My whole family gets heart burn after eatting here. I love their onion rings. And nibblers the best. Just be prepared to feel bloated and oily..
The cob grilled chicken salad is superb, restroom is clean, service workers are friendly
First time here, my boss loves it. The food was decent. A lot like another chicken finger place around this area.
Past two times I went , I ordered a 4 finger plate and got an extra tender. Food was hot and fresh ! Employees were friendly
Tired it for the first time this weekend and it was awesome. We actually ate here the whole weekend. We love it.
Disappointing chicken! Not really good!
Zaxby's house salad made with fried chicken is wonderful, IF you can get past the romaine. I think that anybody that does not like romaine, should be able to get a salad made with just iceberg lettuce. There are alot of people that do like romaine, and alot of people that don't. I'm one person that does not. I have called before and inquired about this, and the woman that answered the phone, (who was the manager at this time) said that they will not make salads with just iceberg lettuce, because it's not on the menu. Of all the scares we get on romaine that is tainted, in my opinion, an iceberg salad should be added to their menu. Because of this, I have not been to Zaxby's in 3 years now. And that's a shame, because Zaxby's has lost 3 years of my business. The employees have explained to me that the salads are premade. The employees have always been nice to me. They were always very curtious towards me. I don't blame them for this because this is not their fault. This is a management issue in which she showed no interest in trying to resolve. In short; if I want to eat a ragweed salad, I'll go graze with a cow! Please like and share. scott-
Everything was good, but the coke machine needed adjustment. Not much flavor, all soda water.
Food is alright just bring your own condiments!! The dipping sauce would cost you additional money!! They should at least give one dipping sauce at no cost...
Love this place. Salads are to die for! Good flavored chicken strips. Enough selection for the whole family. Not terribly expensive. Store is always clean. Employees are curtious and know their jobs. Add this one to one of my regulars!!!
I got a salad and the lettuce was soggy. I called them and they gave me a new one that day. The manager on the phone wasn’t very nice but when I picked it up they were all really nice to me. A little inconvenient but u can tell they’re trying
The food use to be good but the last 2 times I have eaten here my chicken has been VERY pink
Boneless wings were more like nuggets. Quality has definitely gone down hill. :/
Was good food. Big portions
Amazing service and food
Delicious chicken! It's $$... definitely get the buffalo dip and chips this are so good
Saucy not dry wings really good
Go through the drive thru and get a ceaser salad among othethings. When we finally get our food made sure and asked if all sauces were in the bag. She said yes get back home and my 8 dollar salad has no sauce. Very irritating.
The Blue salad with Buffalo Chicken and Blue Cheese dressing is a great spicy salad!
Great environment and great food! We love the variety on the menu and the friendly service at the counter! Try the Zalads - they are great!
It's a fairly average Zaxby's, but the customer service is great.
I love this place
As always good food for the money Fries are hit or miss though either great or just meh.
Great food awesome service
Wasn't impressed at all. Was looking forward to eating here from all the reviews and hype about it but in my opion the food was nothing special at all and the prices were to high.
I made a call in order, was told it would be ready in about 10 minutes, I live about 10 minutes away but school traffic made it take about 15 minutes and I made a quick stop to get a cola, when I arrive my order wasn't ready..and 15 minutes later it was ...no explanation. .no free drink for my longggggg wait, no discount. ..I won't be back..
Good food, fair service
Great and fresh food.
IF I COULD LEAVE A 0 I WOULD! Do not eat here worst service ever! Dirty and rude employee!
Good fresh food fast. Great service.
I ordered house salad. Salad was good but, my Texas toast was burned. Not good. This was 11:00 Sunday morning so not many people there. I love real lemon in my tea but was told they stopped having lemons. 2 strikes against Zaxby's!
Great food service needs a little bit more work but good food
Love this place. There is a server with a name tag - Olivia. She has been there a while and you can tell she loves her work.
Good food as always
Very friendly staff. Excellent customer service. Good food
Good yummy yummy chicken
Great food equaled by great staff.
They gave great taste and a variety of options. The food is fresh and made fast, and you can dine in, have take-out, or go through the drive through.
The food isn't bad and drive through service is good. It's a kind of Raising Cain's clone, although the food and dipping sauce isn't quite as good.
Love the cobb salad
I really love Zaxby's variety and generous portions. Everything they serve is so savoury or sweet it's delicious. They can be a bit salty sometimes, especially in their toast and chicken breading, but not terribly so. Their cheddar bites and fried mushrooms are the best.
Fast service good wings
I wouldn't know about the food quality. We never got that far. Heard it was great. But I CAN vouch for the service. I tried to modify a large over the phone, was left on hold for 20 minutes and when the "manager " got on the phone... RUDE I ended up canceling my order and will NOT BE TRYING THAT AGAIN!
I didnt like my fries to be dropped into a styrofoam box with no wax paper. The fries were so hot that the styrofoam melted into my fries. I threw them away
I have heard a lot of good things about Zaxby's, and when I walked in the place smelled amazing. Needless to say I had very high hopes. I wasn't completely put off by the prices they had as I though the amount of food would make up for it. However, I was extremely disappointed when I received my food. I don't think I have ever seen chicken strips that small, and for such a high price. This is worse than going to a high school concession stand. At least in high school they gave out their sauces for free. Never going back.
Very nice staff
I would rate this a 4.99 star if I could. Cashier was justadequate but the rest of the staff was excellent. Food was quick and delicious. My moderately tricky order came out perfect. Cane's should be worried.
The cooks a dope head & all the food is over seasoned & taste old! The staff thinks if you complain its a joke
Was ok. I had to stand there and stare at my meal (which was sitting up on the heat lamp area) for 7 minutes before someone finally came out of the back to grab it and hand it to me. By then it was barely warm and not very good.
Great food and environment!
As always, Great food!
Food was greasy.
Yhats shoy was weak.
The drive thru was so slow 16 min. For just 1 meal i like this food but if im on a hurry. I dont stop here
We paid for our order and had to sit in line for over twenty minutes. We were the only vehicle. I won't be going back.
Fried chicken fast food chain. This fried chicken is good for a fast food chain. The salads, surprisingly, are good. The restaurant didn't have air conditioning the one time I went. This is a big deal in Oklahoma City in the middle of the summer. The staff are nice and the bathroom was clean.
Order taker was awesome. Made it easy for me in the drive-thru. Waited a few minutes, not bad. The fried pickles were a disappointment. The batter is not what I like. Also had a mild but noticeable fish taste. Ate 2, my wife ate 3 pieces. Ordered 2 salads, one Cobb, the other was "Buf Blue". The Cobb was good. The Buf Blue was not. The sauce was too hot (she likes hot; in South Louisiana we use lots of Tabasco), she ate 2 or 3 pieces of chicken. She says she'll never order that zalad again. She wasted 90%, totally out of character for her. She has a very good appetite but that salad bombed. If we had been at restaurant I'd have taken it back. SO it was a very big disappointment. Your building is fine, service was good. The food was marginal at best. I want my money back.
It's the first and only Zaxby's I've been to. I just hate the name. The buffalo wings are decent though and cheaper than Buffalo Wild Wings. The inside was clean too but I had to wait a bit both times I went. Service was slow but food was good.
The entire staff made fun of a disabled veteran who was disfigured & that was my 1st Zaxby experience. Never, ever go to the Georgetown location. I pray this isn't systemic in their organization.
This was my worst experience ever at Zaxbys. Can't believe I had to wait 40 minutes to get my food. Myself along with about 8 other customers were terribly disappointed in today's service at Zaxbys....
Love their ice.
Went with my family after traveling for a quick dinner. Very rude, extremely rude staff. Including manager on duty. Sauce is nasty. Pasta salad disgusting, no flavor whatsoever. Won't be going back
Food is always hot and fresh! Sometimes the wait is a little long, but is worth the wait!
After four tries they finally got my order right, then they tried to give the food they had given me to another customer.
So I made an online order because my husband was going to pick it up at lunch break and they said it would be done at 12:19 pm and it’s 12:52 pm and the order was not done!
Good food. Nice, new restaurant. My wife and I can split the wings & things meal for $10.
Food is great if they get your order right.
First time eating there. It did not disappoint, food was great. Need these nation wide.
It's zaxbys, what else can you say
Good boneless wings. I like the tongue torch and the honey barbeque.
What impressed me about this location was Don, the guy on the dining room floor. This guy was a real hustler and made sure tables were clean, supplies were available, maintained the garbage receptacles and did it with a quickness in his step. Give this guy a raise
Friendly staff, good food. This is a good Zaxby's location.
I usually have a good visit overall. Sometimes getting your order in drive through is difficult at times
Best fried chicken ever!
Hot and good everytime best service ever
The food is always excellent
It is what it is
great spot for a quick bite.
Really good just a looong wait.
Good food with great service
Food is good But beware, even though they say "we close at 10 pm", they love to close at 9:50 pm and leave you sitting out in the drive-thru waiting for someone to take your order with no response on the monitor
Anorexic wings service was slow an the bread was stale unbelievable but I guarantee I'll never spend another dollar there an the sauce smelled like old dirty draws
Good food and they get orders right unlike some other fast food places.
We drove 1 hour to eat here. For what whatever reason there isn't one in NKY. We had Zaxbys on vacation for first time a few years ago and loved it. This time didn't disappoint either. Food was hot and just as good as I then remember. Shame there isn't one in the Cincinnati region.
Twice I've been to the one at Reno and MacArthur and I've waited 13 and 15 minutes each time for my food. People that ordered after me got theirs.
They have delicious chicken strips.
Way better than Canes, with more options, flavor, and cheaper!
Love the food
Don't know their own menu and how to make their own drinks
My son loves their toast ❤
Friendly staff and good food.
I know some Zaxby's have gone downhill in quality and service, but the one on Reno hasn't. Very friendly and fast service on every visit. Food is always fresh and hot.
Great food . Fair prices
Zaxbys is one of the best places I have ever ate at.
Food is sloppy and cold.... way too expensive for it to be that way.
Zaxbys is always the king of chicken
Fries are never fresh. They're burnt hard and the chicken tenders our way too done hard crispy You can't even chew them
The chicken was slimmy.
For food is always usually fresh, but tonight for some reason tonight was different.
Zakvill hot bomb
The staff & management was a lot different than the last time I visited. There were a couple on staff that were cordial however, over all the customer service and the food wasn't as good as usual. Very disappointing.
It took me and my two friends half an hour to get our food when there were less than 10 customers in the restaurant. When we finally got our food, one of the orders was wrong. Two other families also returned food because their food was incorrect as well.
Awesome food there and an great manager
Always fresh and good from fried pickles to entrees.
Food was good but I've definitely had better. Customer service was OK considering 3 people working front and drive thru looked to be of high school age so they are probably just learning.
Great food ,staff very friendly, waiting time a little long ,would recommend
The chicken, fries, onion rings, and cheese was good. Coleslaw was not fresh and Texas toast was not fresh. Service was great.
I loved it
Food is fresh and hot. They always have gotten my choices for sauces and dressings correct.
Make sure you go during the right time of day or the wait will be long but the food is always worth it. Extra zax sauce is a must.
Staff is extremely friendly and food is delicious!
Good food and nice workers.
Love their salads and chicken.
Fast service always clean fast drive thru time clean restrooms love their salads and boneless wings.
Always good service and food is always very good
Good food, fast service, & friendly server
They're pretty good but I've received some undercooked tenders a few times. Also, be mindful of the salad, a few customers have found a hair in it!! Pricey as well.
Great food and the service is great too! Esp for fast food in batesburg
Good food and service
Worst experience ever with a Zaxby's. Ordered 5 fingers with Teriyaki sauce and instead of them giving me a cup of teriyaki sauce to dip them in like all of the other stores they smother them in sauce which made them soggy and absolutely disgusting. I don't think I'm able to even eat this disgusting mess.
Love the big zax snack with extra Texas toast and a banana pudding shake
Good food and service
Zaxby's is always great. I'm a wangs and thangs man hot honey mustard.
Love the food.
Good but they are slow
Good place to eat
Favorite meal of Wings & Things traditional (Teriyaki) is my go to meal and is always satisfying.
Fast and friendly service.
Tabletops aren't always wiped down, but I usually come in after a rush. The staff is super friendly. Food usually comes out pretty quickly. I'm a loyal customer! Will continue to eat here when I do fastfood. Love these guys!
Never disapoints. Always a great place to eat.
My best friends work in one and I always get the same thing
The food was decent but the floors were slippery to the point of being unsafe. Someone gonna get hurt.
Cashier had scary eyebrows. It was strange for sure.