My first experience with this place was a few years ago, and it was a great one. I drove past them today and decided to stop there for lunch (around 1:30pm), I must say I am deeply saddened at how much this place has gone down hill. I ordered mozz sticks with marina, a double cheeseburger that was supposed to be pink in the middle (waiter said they could do that) with lettuce pickle and mayo, waited roughly 15 minutes for them to initially take my order, when it came out I was not brought marina, the cheese burger had lettuce pickle and tomato, no mayo, the burger was cooked completely through to the point of the majority of it being dry. Waited another 5 - 10 minutes for them to bring me mayo and "marinara" (which ended up being just cold tomato sauce), they did not bring silverware and instead said "the silverware is over by the buffet", excuse me but I am not eating buffet and your job as my waiter is to bring me utensils to eat my food with. I waited roughly 15-20 minutes for a refill on my drink while the employees (looked like one of the owners, lady with short blonde hair) stood at the table next to me chit chatting with her friends who where dining in while I was attempting to drink my ice cubes and could not be bothered to stop her social meeting to help a customer, I ended up having to get up and ask the employees who where all sitting at a table eating, if I could get a refill... Again I am deeply saddened by this experience, and unfortunately cannot recommend anyone go here who wants a pleasant experience.