Reviews of Ritz Charles (Catering)

Charlie Boyle

Very good event and people.

Jan Ertl

Would not go here again!!!!

Nathaniel Tobias

I love working here even though I am the only black guy lol

Donna Cooper

there for a meeting yesterday. food was good. some service was good. two of the guys looked like they hated their job and ran into me, cut me off when walking. But the ladies were helpful and nice.

lynda artis

Love the service and food

Richara Coleman

Excellent service. Very clean establishment!

Caramel Candie

Very nice. I attended the PhenomeMOM brunch that occurs every year the Saturday before Mother's Day. The event is very uplifting. Great music and vendors for your shopping pleasures.

Tyler Merrick

Having been to a few parties here, I can say that the exterior "tent" room looks pretty nice, however it can be chilly in the cooler months. The service of the staff is all over the place, the first visit I remember it being average and the last visit was closer to bad than average. A guest at our table had to convince the staff to not take his place, and then they still did leaving him with food in his hand and no where to put it. I think part of it was a language barrier as well as some staff being a too young to help / handle alcoholic beverages. The food may be okay for some corporate events, but if I was getting that food for my wedding, I would have been a little upset.

Theresa Wiggins

Excellent service! Beautiful setting. Food exceptional Staff very friendly and professional.

Tyrin Applewhite

They didnt even cook my cow i mean steak...

Stuart Meyer

I photographed a wedding at their outdoor facility, The Coxhall Gardens. It was a fantastic venue. I rarely rate venues because I'm not the intended customer. But, as a wedding vendor, I felt compelled to say how much I liked this venue because they hit all the right notes with my clients and it is an especially photogenic location.

robert ray

If you really want to impress knowing that you're at the best place for that delicious steak it's out of this world others are good taste great but delicious is only at this place!

Rebecca Kidwell

The staff is amazing as well as the food and coffee. I love how well they keep the venue.

Dawn McKnight

I've attended several events here, always well done. I love that they still have a doorman that opens the door and welcomes you in!

Hasan Ashour

Nice for events

Samantha Hike

The Ritz Charles is such a beautiful venue and they have the most helpful staff. We would recommend them to anyone- they made our day feel so easy!

Jamila Jones

Nice facility and staff was awesome

Tanner Nicholls

Staff and service were outstanding, our event was flawless!

Fanta Dickerson

Beautiful

R. S.

Beautiful but not handicap accessible

Avon G

Great customer service

Muted Xpressions

I went to a luncheon here with my job and I listen to coworkers express how magnificent the food was and I was underwhelmed to say the least.

Ren Norman

The atmosphere and service were impeccable.

David Barker

Great performance and a great place to have it.

SR KA

I like the ambience.

Kevin Loiselle

My daughter had her wedding reception in the ball room, and the service by the staff was excellent. When I arrived they greeted me and asked me what I would like to drink. We had an open bar but I never made my way over to it because the staff served me. I thought they were treating me royally because I was paying for the reception, but no my family members got the same service. I highly recommend Ritz Charles. They are very professional and polite. I received a lot of compliments from my guests. I have another daughter and will use the Ritz for her wedding reception also.

Victor Paz

(Translated by Google) For your attention and distinction (Original) Por su atención y distinción

Leslie Gay

Food was good, event staff were attentive

Cathy LaValley

I recently attended a wedding reception at the Garden Pavilion. The facility is beautiful, the staff was friendly and attentive, the food was wonderful.....and although it was a very warm and humid evening, fans were located throughout the Pavilion, keeping most of the guests comfortable because the air was moving... even though there was no air conditioning. So why one star? Well, we were seated at the West end of the Pavilion. Not only were there no fans pointing in our direction, but the sun was beating down on the glass from the west....and they had no shades to pull down to prevent the heat of the setting sun....Nor any extra fans!!!! I asked the Manager to please get some fans....I was told there were no more available.... I told a co-worker this story and she said the same thing happened to her when she attended a wedding there on a warm night in April.....What a shame the management doesn't address this obvious issue....

Daidra Jagger

Pretty venue

Becca Sunderland

I truly think the Ritz Charles has to be the best venue to get married in central Indiana. Throughout our whole planning experience, everything was made so easy for us. Elise was our reception coordinator (we had our reception in the Garden Pavilion), and she was so wonderful, friendly, and easy to work with every step of the way. When we were unsure about the food at the menu tastings (particularly the chicken), she arranged with the chef for us to come in for a private tasting. The food, and especially the chicken, ended up being delicious!!! We were so pleased and felt like the Ritz went out of their way to make sure we were happy with it. Anne was our chapel coordinator and she was just amazing. She was so sweet and fun to work with. I thought her job was mainly just to open and close the chapel for us, but she did so much more!! From welcoming guests, helping with seating since we didn't have ushers, she also set up our decorations, and so much more. Any issues that arised (such as the shuttle from our hotel running late), she calmly mentioned to me so I was informed but made sure I didn't have to worry about ANYTHING. She made everything run smoothly and seamlessly. I even showed up with a wedding picture of my mom and dad that we wanted to display but didn't have a frame (last minute wedding problems!!), and she ran over to the main building and found a frame for us to use. Angie was our "day of" manager for food, beverage, and EVERYTHING at our reception. She was so sweet and made sure my groom and I were taken care of the whole time. She anticipated our needs before we even knew we needed anything. As soon as the ceremony was over, she was in the chapel with signature drinks for us to enjoy before we took pictures. Then she returned with drinks for our whole wedding party! She not only attended to us but I know she made sure our guests were well taken care of throughout dinner and the whole reception. It was absolutely a pleasure having her around the whole night. These are just a few of moments that really stood out to us and made us feel like VIP on our wedding day. But overall, I really felt like the whole staff who took care of us at the Ritz Charles was the Dream Team. We were always excited to host our wedding there, but never expected to be treated SO WONDERFULLY and to feel SO special by the staff. Everyone was so genuine, sincere, and extremely professional.

Ginger Shields

I attended an event on a weekend. The building and the interior decor were nice. Good landscaping. The service was not up to par. The tablecloth had stains on it. The banquet servers did not know how to serve properly. The servers would come in between two people and set their dishes down. One is supposed to serve from the left and remove from the right. There was no bread served at several of the tables, no soup spoon provided for the first course soup, no refills offered. The servers did have pleasant attitudes, but seemed to lack the proper training for such an establishment. Plates were not cleared. Our desserts arrived (presented on a tray for the whole table), and the server simply put it on one person's plate. The food was good, and they did slice the chicken for the salad. But really lacking on the details and the finer points of serving.

Grant Kirsh

Great venue!

Thill Channel

Very pretty grounds

Adriana Powell

Lovely place for events with great service and food

Asif Kidwai

Good service and awesome food

Miss. Melissa Brown

Beautiful

Shahein

Absolutely wonderful. Handicap accessible. Great pictures indoor and out.

Greg C

Awesome dinner

Moon Doggy

Classic upscale

Andrea Paulnitz

Very fancy. Wait staff was great for the two very different evtns I have attended (wedding and conference). Food served was excellent. Rooms could use some gernal.maintemace, such as lights out and crooked sconce on the wall, but these are very minor, easy fixes. Beautiful separate glass enclosure also available.

Ahmed Hozayen

Two weeks ago I attended a wedding reception. I cannot say it was one of the best reception I ever had attended. I would assume that having a ceremony at the Ritz Charles will speak of splendor.The food was not too bad, however, there were never a waiter around whenever we looked for one. The waiters were standing around having their own conversations instead of attending to the guests. I want to request that management teach customer service skills to the managers.

Toi Diaz

Very pleasant atmosphere!

Nancy Hogan

Great place.. Great food!

Lynnette Kennie

PERFECT place for a Reception, Anniversary party or Graduation party!! Plenty of Dance floor!!

Stacy Torres

great place

Lisa Maydwell

An amazing event.

Kassie Barroso-Davis

Very nice, upscale location. We had a work party here. Lovely decor, clean bathrooms and very delicious food. Would highly reccomend for gatherings. Our room fit us nicely (about 120 people).

Robin Ca

Absolutely beautiful, nice area for the event.

Nancy Milstone

Good banquets hall

Kelsey O'Shaughnessy

I can't say enough great things about our experience working with Ritz Charles for our wedding. We booked their new facility, The Bluffs at Conner Prairie, based off renderings that we saw while it was under construction. Not being able to see the completed venue until the night of our rehearsal absolutely paid off because the space was incredible. We hosted our wedding outdoors with the reception inside. The team at Ritz was great to work with throughout the entire planning process: responding to emails quickly, flexible with any changes, extremely organized and absolute joys to work with. The day of our wedding ran so smoothly, every detail was executed, and they took great care of both of our families--we were treated extremely well. The food was excellent, and we heard this many times from our guests. We fully believe there is no one better to work with than the team at Ritz.

Dan Valleskey

As usual, a pleasant meal served by attentive professionals. Easy parking, easy to find, very comfortable.

Kim Howard

The Ritz was beautiful,the food was delicious. However there is no air conditioning in the building that looks like a greenhouse. All the suits and beautiful dresses with sweat spots. No air conditioning made for a very uncomfortable evening

Don Willis

Staff was great as was the food and venue. My daughters' wedding went off without a hitch. Thanks!

Brenda Milner

car was broken into in the parking lot during a graduation ceremony...

Nailah Orr

Great venue for all sorts of events. Clean, lovely, great food and service

Google User

Our experience with Ritz Charles was incredible and Elise, our reception coordinator, was a major part of that. Our wedding ceremony (thanks to Anne and Emily) and our reception was everything we could have hoped for. We had so many comments from guests on how great the food was, how beautiful the room was and how awesome the staff was. Thank you so much for helping plan our event and making sure it ran smoothly. ~Trey and Jenny Ourand

Sm0l Tac0

Pretty epic.

Jon Hand

Very good venue for fundraising and dinner events.

Al Mullin

Great place for small convention

Adrian Theising

Large open space

c woods

I have been to the Ritz Charles on several occasions, but this was the first time I have hosted a private event (a 30th year reunion). From the servers, staff, doorman, and manager to the owner himself - everyone was impeccably professional. We had a LAST MINUTE request and it was done, up and running within 15 minutes! The food was great, everything was timely, and a good time was had by all! We will definitely return for our future needs. Thank you!

Terrell A Turner

Great upscale place with large ballrooms

Madeleine L

Service is good, but the food is pretty bad. No taste and over cooked.

Jared O'Dell

Seems to have aged, but good service and hosting.

Nathaniel Edmunds Photography

Ritz Charles doesn't just have a beautiful ballroom, chapel, and pavilion on the Northside of Indianapolis but they exclusively cater at some of the best venues in the city (Central Library, Artsgarden, etc). We enjoy working with their staff, and appreciate their ability to provide high-quality food at large events. They also own a great space downtown called City Hardware for corporate events.

Austin Schweiger

Great venue with good people. Ideal for any event.

Kashie Suiter

I have been going here since I was a young kid and it is always nice with good food.

Laura D. Kelley

Great venue with consistently delicious, finely crafted food!

Christopher Park

A bit of an older venue, that has inside and outside event space available. I did attend a wedding outside during the summer here, and it was not well cooled at all. The building with the service was not well air conditioned, and the outside tent-like structure could have used a lot more fans.

Don and Laura Trainor

Always a beautiful venue for every type of event.

Beccy Metzger

Great venue

Amy Harris

Beautiful place for venues, had my jr. Prom here too!!!

David Rosewell

Fantastic assistance by the staff for our event

Jian Wu

Beautiful place but is a bit expensive. The food is not bad actually some of the best wedding steak I ever had lol.

dylan nicholls

Everything about our event at the Ritz Charles was perfect from AV to food to service.

Arniel Sia

Very nice event space, however the very slow guest Wi-Fi does not make for a good experience, especially when at a seminar and internet is needed.

Mark Lashley

Food and atmosphere are 2nd to none in Indianapolis!

Alan De La Vega

Really great venue for a wedding, loved the open feeling yet covered in case nature happens

Ruth Jansen

Attended a wedding here. The venue was beautiful. My one complaint was that you had to walk outside to get to the bathroom which was not nice in the winter.

Marielizabeth Dawkins

Loved it. Very friendly staff, food was good and not overly seasoned. The atmosphere was pleasant and genuinely friendly.

Teresha Whitted

Terrible day of “coordination”! You are not going to get a coordinator. I wish I didn’t have my wedding here and saved myself $41k by going elsewhere. Definitely not what I expected from a premier venue. Unfortunately, this company is starting to monopolize this wedding market so maybe my experience is just the way things are headed. I tried talking through my concerns with the owner and he essentially said his team was perfect and couldn’t do any wrong! It’s a terrible feeling to have spent so much money and walk away so sorely disappointed with the execution of our wedding day. Leading up to the wedding day, everything was fine. What does that matter if the actual day will not be executed?? I signed a contract here thinking I was getting a day of coordinator.. BUT I didn’t !!! In fact, the owner told me they are not even required to show up! Don’t expect exceptional client service for your actual day !

Kurt Kriese

Good food and helpful staff. A very good place for a reception or company event.

Trent Dailey

Nice venue for a meeting but a little dated.

Steven Scott

Excellent venue for a wedding reception.

Dorothy Scales

I attended an 100th celebration event for my husband's aunt and the place was very nice and clean, the food was delicious, and the bathroom was very clean.

Charles Redmon

Nice place staff went out of there way to help

Jim Tomlinson

Always a top notch place. Easy to work with. TLC LIMO

Jeffery Mah

Attended a wedding and reception here. The ceremony was supposed to be held outside, but it was raining. The wedding was moved to their chapel. Worked out great. The reception was in the pavilion. Excellent food, open bar, and wedding cake!

June Ball

Great event center. Delicious food, staff friendly. Very clean and well appointed.

Shirley Lee

No snack machine if you want food you must go out.

Justin Bowen

Very nice inside.

Michael Shipe

Great staff

Tim Boling

Awesome wedding

Shavon Jones

Excellent food and service during our event for the Black Nurses Association!

Tony logicalmanus

Beautiful conference and meeting setting. Food was first class, as we're the waiting staff. Definitely recommended for your special events.

Edward Robinson

Great venue for company events

tyla yarbro

Meh

Matt

Great venue with easy access. The Chapel is simple in a good way, and very bright and cheery. The outdoor garden/pavilion area is everything you'd want it to be, minus climate control. The area has great landscaping and we'll maintained. The only downside was they only had a few of the fans going in the glass pavilion, and it was sweltering.

zenjiedo

My company was having it's annual meeting here and it was a delight. The venue was festively decorated but not overly so. The food was good and the staff was helpful.

Tee Omo

Amazing dinning and celebration experience is always guaranteed at the Ritz Charles.

Michael Cunegin

Good service, food, and very workable

Christina williams

I love this place!!

Jeremiah Perkins

Nice place! We went there for a Company speech and so only experienced a small amount of what they offer.

Dan Bugher

Our son Conor and his bride Emma were married June 9 at Ritz Charles and the reception was held in the Pavilion. Bill from Ritz's executive team led the operations and along with Rachel coordinating and the entire team -- our hats off to an outstanding job and great attention to the guests and to all the details. The food, venue, preparations, sound, setup, tables/chairs/linens, bar services -- Everything -- was so well done. They even arranged a clear sky, breeze and a full moon! :) We are very thankful for such a wonderful event that the entire Ritz Charles team helped make into a perfect day!!

Patti Lacey

Great servers, amenities, food and fun for our event. It was very cold in the banquet room.

T Finch

Amazing place. Ingenious planning.

frances benjamin

Highly recommended for corporate events or personal parties. Very well done, skilled professional staff and great selection of foods.

Amanda Tharp

My husband and I got married here just a few weeks ago. The staff did an amazing job and made sure everything went perfect. They were extremely accommodating and helpful with anything we needed. They went above and beyond our expectations. Bill, Lindsey, and Rachel all helped make our day so perfect. We can't thank you guys enough. I will recommend the ritz over and over again to anyone we know getting married. Fantastic job with awesome food and service! Thank you guys!! We really appreciated all the hard work and effort they put in to make the day amazing. Also the door guy Alex is awesome, great guy!

MaryBeth Wott

Lovely venue for a wedding!

Nicholas Treviño

We have a lot of training here and the staff is always super friendly and the breakfast is always on point!

Tiana Cash

It's a beautiful place to hold a celebration!!!

Andrea Washington

They turn over the rooms lighting fast. I was beyond impressed. They are like a well oil machine. Props to the manager

Jonita McNeeley

Nice .....

Mike Ehringer

Ritz Charles always warm and Welcoming!

Mary Woods

I recently attended a corporate event at Ritz Charles. The room set-up was perfect for our needs. The lunch was delicious and the cocktail reception at the end of the day was done beautifully. The staff was very attentive throughout the day. I would definitely recommend Ritz Charles for your corporate event.

James Robinson

Went here for a wedding and the venue is absolutely beautiful.

Sue Scott

Large space. Was at a dinner for 600 and had enough room. Food was good for buffet style.

LEA HL

I had attended a wedding of a close family member a few weeks ago. The wedding reception cost a lot of money and we drained our finances to make the wedding reception possible at the Ritzh Charles. I am writing about my own personal experience and also that of my family and the bride and groom. It was awful. From the food, of which when I found to enquire about the food, and whether we could have Indian food, and were told we have food and we can make it spicy. What kind of response was that to my question? I did not complaint at that stage but now after the wedding reception I need to make my voice heard. The uniforms of the waiters looked like it was ironed with a cold iron. The decor was awful and we did not get what we asked for. I am too disappointed to even post pictures on my FB account of this wedding. Please I do not even want Ritz Charles to email me for more details. Our family have a negative experience about the whole event and don't want to be further associated as clients of Ritz Charles anymore. Tania

Van Wilson

Great place for a fun night social

Lala Gy

Neat and clean, staff is nice

George Curry

The facility and staff were reasonable. Only complaint, no concern from event planner for guest comfort. 4 fans in entire building and no way to shade from sun in certain areas after 5pm. A lot of older guest were having trouble with heat. no additional fans were offered or available. This was a first class place at one time. Seems the good reviews are from the past and no longer being ran at same standards now.

Alnetta King

This was such a wonderful place to have events

Dave Nowak

Unprofessional staff: swearing in the kitchen during our presentations, loud crashes of dishes disrupting our conference, sloppily dressed staff, and mediocre food. I was not impressed.

Jim Doty

Good people

Sarah Kuntz

A great place for meetings and receptions. The service has been outstanding every time I have been there, and the desserts are yummy!!

Erica Sizemore

Was hoping this would be THE venue.... Very disappointing. However id like to know who their website photographer is because they do an amazing job making the venue look 100 times better than it actually is.

David Carter

Food is great. The catering is very professional.

Kurt Beard

Great meeting and banquet facilities. Prompt and courteous staff.

Daniel Shields

Beautiful place for a wedding, but knowing it was a hot day, it would have been niceif the fans in the greenhouse worked.