Reviews of Boston Market (Catering)

1611 Pennsylvania Ave, Wilmington, DE 19806, United States

Average Rating:


We've got all the reviews of real people like you who purchased the services and products of Boston Market (Catering) near Delaware.

Right now this firm gets a score of 4.0 over 5 and that rating has been based on 276 reviews.

As you can read, the average of ratings is very high, and it's based on a very high number of reviews, so we can think that the assessment is very faithful. If people have bothered to rate when they are happy with the business, is that it works.

As you know, we do not usually stop to write scores when they are positive and we usually do it only if we have had a problem or incidence...

This Catering corresponds to the category of American restaurant.

Where is Boston Market?

REVIEWS OF Boston Market IN Delaware

Jeff Mandel

Stopped in for a "quick" dinner because there isn't one near to where I live. Always love the food there and this time was no exception. Place was clean staff very friendly. Rather than giving me the last of the creamed spinach, they suggested that I wait s few minutes for s fresh batch to come out.

mike santozzi


michael moylan


Kal-El White

Customer service was good

Lisa Rollins

Line was 20 minutes long. Vegetables were overcooked. Staff was the only pleasant part

Cled Oakley

Quality food and outstanding service

Phillip Krzywosinski

Was here for lunch with my family the food was good as always would recommend this place I enjoyed their food and love rotisserie chicken

Foxy Brown

Good food

Arun Krishnan

Aurelia Castaneda

Me encanta la comida de Boston market selos recomiendo

Cortney Hernandez

Everybody was sooooo nice, fast service, and clean Thanks Boston Market

Graham Fearnley

Great home cooking at a great price.

Danelle Mahoney

This location is awesome. When we were moving we forgot to stop to eat. Everything was packed and it was getting late. I called to see if we could get some pot pies and they told me they were out. One of the employees called me back and said come on in and I will put 2 pies in for you. Great job guys.

navia babb

Very dirty and nasty unclean, no caps or hair nets.

Alison Young

Always fresh and friendly staff

William Jones

HOODRAT CENTRAL!!!!!!! I thought that the Mac Donald's on West 4th Street was bad.. this Boston Market ranks right up There with rude customer service.. food is good but the black lady ( dark skinned short hair) that served my food was rude it seems to me that she plays favorites not good at all for customer service.. I complained about my experience to corporate but nothing was done.. she was just as rude back on November 5th 2017 and that was the last time I will go to that location.. I hope that you all will avoid this place..

Michelle Devillers

The customer service is great. The food is great. I go minimum once a week.

Julie Franklin

Boston Market was the special request of the guest of honor on Mother's Day. Yes, Boston Market but as we walked in, I realized it really is just good home cooked food at take out convenience. The girls who helped us were so gracious, even got a fresh pan of veggies from the back. They had to be exhausted on a Sat afternoon after a lunch rush. We took advantage of the 2nd chicken promo avail at the time & got regular and lemon chicken which came with a side of dipping sauce. I personally do not eat meat but was quite fulfilled & filled with the scrumptious sides. Cream spinach with garlic, steamed veggies with fresh crispness and of course the amazing garlic, dill red potatoes. Wish they still had cinnamon apples and locations closer to 95. In Palm Beach County, two are at Military and one at Jog. So even, if you had a craving, it's a planned trip not a quick stop off the highway.( Do you hear me Franchisees looking for opportunity? You'd make a killing in Delray/Boynton, even by Congress.) Boston Market filled our special occasion with healthy, full bellies & nostalgia of meals passed.

Bo Jann

My wife and I visit here a couple times a week. We come mostly for the Chicken Pop Pie. The last two times this location was out of the item. When waiting to order, we heard: “Are you gonna order?” This is the first thing anyone said anything to us since entering(there was a short line). “We didn’t know it was our turn,” I said. The girl in red said, “What’d ya want?” “Two Pop Pies, one to go and...” “We’re outta those, what’d ya want,” she said again. It’s 8:45 and you close at 10pm, and last time around 8pm you were out too, we explained. “We’re out, what’d else you want?” 1/2 dark meal, 1/2 white meal. No apology, no care, no importance, nothing. We repeated being out again to the cashier. We don’t make enough, he explained. Does the manager know? Where is the manager? “The one in red you spoke to, is the manager, Sara,” he informed. “Is this how she handles being out of a menu item? Does she always treat customers like this?” He giggles a little and said, “Pretty much” and shrugged(great managerial example). Repeatedly out of a menu item; expressing this to a manager: No apology(was borderline rude), no care, no explanation, no importance, we weren’t important AT ALL. As we sat, It was actually the same curt demand for a customers order we heard repeatedly. Another Pop Pie ordered, “Out, what else?” A short time later she sat with customers and ate, no asking about food, no inquiry if anyone needed anything, not looking around the floor or tables, no care whatsoever, she actually ignored everyone not looking around once(see picture). There are many places to eat in that area. It’s just as easy to go where menu items are available, have managers that care and guests feel like they matter... Boston Market #132 9929 S Military Trail #53 Boynton Beach, FL 33436

Toya Regan

Great food

Brion Wells

Great service

James giannuzzi

Went there last week and had meatloaf and mashed potatoes... Got home and the next day I was in bed all day.... Almost went to hospital.... Had food poisoning...... I wouldn’t eat there if it was the last place on earth..... Beware...... I felt like I was dying!!!

Michael Schulman

Great location and there food is yummy

Antoinette Fullman


Camille Fiala

Great service & great food.

Matthew DAlessio

Winner! Best chicken dinner! Soup is amazing. Fast service, wholesome food., Reasonable price

LaBasa Robinson

Chicken soup was great!

Gilbert Wade

Prime rib was good but a little small but all in all good meal.

Angela Peters

Mariceli Morales

Mitch M

The food is okay but there is always a line when they have plenty of staff behind the counter standing around.

Miriam Exelrud

Great option for lunch or dinner, affordable, real food.

Tyra Person

The food used to be good but now it's bland, and I ordered online and they forgot to add my dessert

David Ford

the new steak meal is very delicious. service was great this last time

Susan Newmark

What a treat to. Come across a Boston market while traveling through here. The chicken was moist and delicious and the usual gruff “servers” were polite and patient, I have so much trouble picking only two. The food was just right for that day and time and the price for a generous meal is always welcome.


I love them. They gave mt crying baby free cookies and my food was amazing .

Robert Wright

I understand they were busy for Thanksgiving by the 2 hour wait to get to the front of the line and then they ran out of Turkey was unacceptable

Ismo Hujanen

Clean restaurant, very friendly staff, tasty food.

Theresa Guerra

There was a young blonde girl working that was super efficient. A young customer had a seizure while we were there and she jumped in to help. The manager went over after 15 minutes while the paramedic were treating him and asked them to fill out an incident report. In my opinion the young lady should be the manager by the way she controlled all aspects of the cashier and line. The food was good but needs to be refreshed more often. It started to look crusty.

Ms.spock Star trek love

Beautiful area surrendering it and the food is prefect for foodies or for the family

Keisha Wiggins

If I could just write a review with no stars. But apparently the system that has it set up to receive at least 1, was being overly generous. I am shocked and amazed although not entirely according to the day and age we live in now. I am disgusted by the fact, I went to the Pennsylvania Ave location in Wilmington, DE yesterday night with my mother. Because I suffer with major health issues, I get flare ups to where I cannot get up and make my own food or do anything else. Accompanying my mom at this location, so I could be kind to pay for our food. I'm sitting down waiting until she ordered our selection and I just get up to pay for it. When I got home, I did not immediately go to the apples, like I would have when we use to eat from Boston Market in Claymont, DE I was younger at the time. Like 10 years old anyhow, the cinnamon apples became a last result, not feeling well body hurting. So I open the container took a small piece of apple, it did not taste good. It tasted sour, so I moved apples around and found mold in which I am highly allergic to, and experiencing contact with mold years back and getting severely sick from it. I was concerned I kept the container with the molded apples in it. Now I am pissed, because my health could be in jeapordy just tasting the small piece of Apple contaminated by mold spores. I took a picture of the molded apples. Then I called up to the place, and asked to speak to a manager the associate asked for what reason, I told her even though I wanted to directly speak to a manager. She put someone on the phone, who wasn't a manager another associate like herself, who try to act as such and when I told her what happened. You guys have molded food, she then say to me "What you want me to do about it?" I am like WHAT!!!!! Is this really the norm for what I felt was a fine establishment to treat a customer. So after saying that, she goes we can replace your meal with our white meat meal. All I eat is dark meat for one, and for two after that experience. I fear what else could be outdated. And I fear because usually restaurants do not like to see or hear reviews as such, someone might spit or do something to my food. I do not generally eat out I make my own food, due to me not feeling well I took this route. It's a shame, but I will not go back not recommend anyone to eat here or out. Conversations I have with people whom asked me where to go to get the best quality food. I tell them I don't go out due to food allergies often to none. And because of experiences such as the one at this boston market, MOLD!!!!! I try to avoid it as much as possible. If the manager does not get back to me having called and he claimed to be very busy. Then I have to get the health authorities involved. I don't care how sick I am or feel. I'm better off cooking through my pain, or find something not time consuming to cook. Smh!!! To other people who read or comment. Yes I will just stop going anywhere out to eat for that matter

Melody Minx

Prime rib was exquisite wish they could keep it going forever

Junius Saunders

Diane Shields

Service slow, but seemed due to indecisive customers. Food delicious, but sweet potato casserole too sweet, and mixed greens too salty. Turkey, chicken, green beans, and mashed potatoes yum!

Paul Murphy

Always a great experience, especially today when there was a young man working on the floor. He greeted all the customers, made sure everyone was ok, and went about his business. It added a warm and friendly experience which is often taken for granted. I believe it was his first day at the job too! Great service and keep up the hard work Jacques! (sorry if I misspelt your name).

QueenC Blu

It was ok food was s little dry

Allison Fraser

Menu interesting, but food is barely luke warm. Service leaves a great deal to be desired.

Eileen Leahy

This Boston market is always good and the service is fast

Kristina Neal

I really love the service very friendly

Aaron McCarthy

Clean interior, friendly staff.

Stephen Hecht

It was a good stop for lunch on a trip. Staff very helpful!

Joseph Craskey

Food was ok. A bit overpriced

Bishop Dr G E Gordon Sr

When I really want a home cooked style meal

tarrelle walker

Chicken was little pink but I eat from here alot first time that happened.

Queen Flamingo™

Boston Market is falling off if like their chicken don't be done so I don't know what the timer is set on or how they do it but it's falling off a little bit

Mike Schipani

Place is a dump.

Matthew Newton

great food

Edward Washington

Always good

Sharyn Ford

Food is great You get a lot for the money!

Christopher Harris

Food was very good. Service was poor. I've already emailed Janet Buchanan to share more details about the poor experience.

Phil Hough

Not fast food, fast.

Lester Goldstein

High priced fast food.

Ryan Reiter

Place has gone down hill ..customer service out the window.. afyer waiitng 20 minutes in line manager cant break 100 after watching 300 go into drawer.. publix chicken here i come

Brendon Urbano

It's a healthier option while out on the go

Carlos Espitia

Love the food, but the service was ridiculously slow. 20 minutes just to order our food. Wasn't even lunch time. Service needs some work.

Sandy Beyer

I have just had my best experience at Boston Market. The people that served us were very professional, warm and polite. Thank you Melody and Ianto! Excellent costumer service. We will be back for sure.

Sara Heredia

5 stars for service!

Suzanne White

Diningroom was trashed, cashier couldn't count.

Treez Beez

Cecilia Ranger

The food is absolutely disgusting. I ordered a meatloaf combo to go and had to wait over 15 minutes. I figured that was a good thing and that it was coming fresh out of the oven. WRONG! The meatloaf was so dry (I don't want to speculate on how old it was). It probably took so long because they had to defrost it first. The hickory ketchup was pretty much non-existent. Also, I understand cooking low-salt but this food tasted like no-salt. Very bland (including the stuffing with gravy). I've never had bad food at a Boston Market. This is the first and last time I go to this one. They need to be inspected. This franchise is ruining the Boston Market brand. I guess I should have taken a hint when I went in and there weren't many people there.

Sonia Binte Khorshed

My lunch here was great at a reasonable price. And I enjoyed eating alone there too. The nice view from the high chair seating was very relaxing.

Zoie Sutton

Very busy, very long lines, ends up running out of food depending on when you get there.

Jack .Fleur

Food is cold , service is ok restaurant clean and was not even greeted; waited 7 mins for someone to take my order which was the only cashier / waiter no one else was waiting.Cook was chatting with manager while i waited to be taken care of. second time...wont happen 3rd time. Just terrible service....

Scott Sandler

They were out of everthing the six of us wanted. The prime rib sandwich we had to buy was pitiful.

Jasmaine P

Shaun Dunlap

Good healthy selection

Jim Gouvan

Always fresh and delicious. I got the 3 piece dark meal with 2 sides and a drink. The chicken is always juicy and tender with great flavor and the sides I get are great. The sweet potatoes are fabulous. It's a little pricey but it is great food for your money.

Jack Bowman

Jason McCoy

Wow just like mom makes.

Christie Huff

The Staff was fantastic met all of my Supper needs. Food was great and hot many thanks!!

Latanya Charles

Poor service and BAD attitude from Alx

Tina Southgate

Food was great the employees were even better great laughs great suggestions

Tina S

Amber Bunch

Amanda Urke

Love the staff. Great food and low cost. Also really greatly located.

Bonita Andrews

Love the personable service.

Dennis Forkel

This particular Boston Market is one of my favorite eateries in my area. I have always liked the menu items at Boston Market. They're a little pricey but always very good. At this store the food is always well prepared and promptly served, and one of the great assets of this location is a manager by the name of Patti H. She is what I call an "uplifter", in that she's always quite cheerful and attentive to guests after they have been seated. The kind of customer service she provides is something that I remember in the 60s and 70s, and it's not done very much any longer. So all these things combined make this Boston Market a win-win in my opinion.

James Barkman

Speedy drive thru. Great food, always fresh. Amazing sides!

Jamie Mason

The staff is friendly and wonderful service!

Richard Payton

Great food reasonably priced.

Christy Panchot

Great prime rib and creamed spinach!

Amanda Redmon

Ramone Edmundson

Sherrita Niles

Staff is always friendly. They give personal service to every visitor. Food is great and always fresh


Awesome folks.

janet ellis

Food ok. Nothing special. Tables not wiped off after customers leave. Just remove dirty dishes and go on.

mike deberry

Patti is awesome! So pleasant and always has a smile!

leangry tovar

(Translated by Google) I love the food of this place (Original) Me encanta la comida de este lugar

Michelle Bonner

I enjoyed my lunch.

Brian Mcwilliams

Visit Patty, she will brighten your day

Ladi N

Rude YOUNG minded Blk man manager.He didnt have on a name tagg!!Passing out freaking RAW Uncooked food.I called TWO times 1st time after a longgggg wait they picked up and hung up the phone. Then called back a 2nd time told drive the 45 min back to the bring it back.All he did was giv my son 10.00 back not even the amount that I paid a sorry NADA.He was rude to him and my daughter who went in to take that NASTY UNFORTUNATE HALF COOKED CHICKEN IN. .Bad enough he was about to giv my food to another person.All the above happened.HE needs to be retrained.Called another location just to get the DM NAME waiting on him 2call back.

Brutally Lauren

Love this place!

Allen Wood

kim sue

Lynn Mills

Staff was rude when we were asking questions about the sides. Received no gravy or butter with our meals. Greenbeans were cold, not going back. Horrible service and food.

Trey Ellis

Didn't have to wait for the food. It was automatically ready and fresh. The staff here are very friendly and add to the genuine experience you get from coming here. I highly recommend.

Damon Huddleston

Good but expensive

Kelly B

Great food, great service.

Shane Foley

The food is the quality I’ve come to experienced from Boston Market but you just can’t beat the staff. They are energetic, friendly and always have a smile. Of course...then there is Patty who would bring joy to any person regardless of how bad their day was going.

Christopher Doran

Tasty food, but always mediocre service and over priced.

Chad Colston

Tricia Adams

I had Thanksgiving dinner at my house this year and decided to get my Turkey and other side dishes from here. It was the best decision I made, and everything tasted amazing. I will defenatly be ordering again next year.

Erin Breen-Wemer

Good food could of been hotter but tasty

Trucker Anonymous


Ken Tener

Idiot's forgot auju and horseradish and gravy for all 3 prime rib dinners, had to drive back was like talking to a space aliens explaining the situation. Show them the receipt and they try to give me enough for one dinner... hello.. earth to idiot's, All THREE NEED THE SAUCES!!!! NEEDLESS TO SAY REHEATED PRIME RIB SUCKED.. Other BM have been excellent with the Prime Rib!!!

Nichole Murphy

Good service

chris washington

No one asked could they help me

Lauren Popkoff

The two Boston Market employee that were in there with cheerful helpful professional the food was very fresh it was very good they interacted with all the customers it's really a nice place to go for lunch or dinner bathrooms are clean the food is a little salty so we have to be careful of that but other than that and altogether nice experience

Mr. & Mrs. Lyons

The service was excellent, very clean dinning area and the food was good. From the moment we entered until we left the staff was welcoming and helpful. The manager took the time to serve our drinks and continued to go above and beyond our expectations in a Boston Market. If I lived in Wilmington we would definitely return.

Gerald Black

Great service from friendly staff.

Mr. Scott Rambles

Food is good. Prices are a little high but not bad. Restaurant is clean. Service quick.

Derek Nadler

Always a quick and pretty healthy place to eat.

Benji Lewis

Excellent service and staff! I got take-out and it was just as warm as if I had dined in. Clean restaurant, superlative service and great food! A+ in my book, 10 out of 10, would recommend to all my friends. Shout out to Vanessa for her superior customer relations skills and I appreciate the compliment about my eyes!

Jose Henao

Nice guys, nice service, good portions, consistent flavors.

diann h

Great brisket

Eric Womack

People were nice food was great

Ben Sengil

Decent place with a good crew. I like stopping by here when im in rush but for good food!

Lisa Forever

Sweet Potato Heaven

Maurice Flowers

They are clutch!!

Owens Lois

There food is Soo good

Marianne Coulton

Good food Good service

Renee Jewell

Loving these turkey pot pies!

Valerie Bateman-McCants

It was okay, didn't like that sauce, too smoky!

Wilemmine Verdieu

Eileen Werner

Quick service, clean establishment inside and out. Staff is polite and efficient.

gerry cassella

Good fast food.

Alana H

I ordered ahead and still had to wait 30 minutes after I got there, because they ran out of chicken. The food was just okay, and definitely overpriced.

Alfonso Potts

Celess Taylor

Love it

Paul Ramire

The food was inventive and delicious. The service impeccable. Will come back!

Cheryl Ryals

Great food and service

Sandra Cadet

Best food , great team

Ron Rabatsky

Boston Market is consistently good. The service at this particular location is a bit lacking - s l o w. And if the side order you want is out, the rest of your meal will be cold by the time it is ready. But as all Boston Markets, the value, the food quality are greatly.


DISGUSTING! !!!!!! I walked in there with my daughter we we were trying to decide what to order when we saw a roach walking around the food that is when in told the guy on front the it was a roach and to nevermind and walked out I think someone needs to inspect this place ASAP

Michelle Lewis


SL Troupe

Ok. Didn't have a very large selection of vegetables for noon service. They don't use trays.

Steviep30 .

Foods always good

Victoria Walker

Tasteful, very courteous quiet

AyeeYoo Floo

The food is great don’t get me wrong , but the staff is extremely unprofessional and rude . I purposely drive out my way to go to another restaurant because service is terrible.

Brian Kirsch

1/2 chicken dinner is an excellent deal

Angela Perez

Great place to eat

Earlene James

Food wasn't done ..

Kerrin Trotter

Delicious comfort food for good deals. Large portions

igork villegas

Good Food but very small portions

fred larino

Ordered from boston market and never received my order three doordash

Seymour Fleischman

They keep running out of chicken , no way to run a restaurant.


Nice food.

Elaine Barclay

The pot pie was so good!!!

Missy D

Food did not sit well ended up throwing up 15min. after consumption.

Renaldo Epps, D.RelC, CITRMS

Marie Reeves Reeves

Love the ribs

Alexis Morgan

Love this place. Great place to go for a good home cooked type meal. Fast, friendly, service too and great tasting food.

Heather Manning

It's clean and the food is good

michael dorsey

Local, clean, great workers.

Bella Bambina

I love Boston market however this location is the worst I've been too. I've tried it twice but won't again. The food never tates fresh like the other locations I go too. They always have something going on with the side dishes not being in the main display and the service is only good if you like people to give you an attitude where your spending your money.

Ron Holley

My favorite American chicken restaurant. Love all the sides, and of course the chicken.

Mz Das Das

All dishes were hot and tasty. Wide selection. Fair prices.

timothy maguire

Michael Ehrlich

A bit on the salty side, but good.


Best place to eat dinner with the family

Bryan Kilpatrick

Boston market is by far the best fast food you can eat anywhere.

Tianna Jackson

Good food

Shirley Mccormick

Very nice service located!

Sarah Wright

C. Vinson

Monie 모니아

Very friendly customer service and clean good staff

Jason Crum

Fast service 6 mins tops, great service , in and out .

Jorge Ramos

it's a very quiet place

James Williams

Hi i think this is a very nice place to eat a tasty meal, freshly cooked, delicious friendly servers n staff. Enjoy your meal.

Adriann Dawes

Decent food but a bit pricey. Quarter chicken meal with 2 sides $9.50.

Paul Orlovsky

Nothing good here. Dirty employees and no food i want

Princess Chesson-Bey

Food was good, service not so much

Shawn Blevins

Loved it. My wife is a fan so you know i am also.

Melissa Patro

Ribs weren't very good. Should have stuck with the chicken or meatloaf. Friendly staff.


Staff always friendly meal was satisfying

Spencer Field

I arrived at Boston market with only 1 employee helping customers, the line was backed to the door. While the other employees ignored us and stayed in the back of the kitchen. After waiting 15 minutes in line at 7:30pm I was told “ we have no more turkey”. When I asked how long until it is ready, I was then told. “There’s no point in making it, by the time it’s done we will close. There hours are until 10pm. Very frustrating and very poorly run.

Geo Lloyd

Absolutely love the service here very friendly and wonderful!

Gina Eksel

Good real food for any time of the day

Lennie Amores

Customer service was good and the chicken was good but the sides were just decent for the price.

Laura Hunter

Don't waste your money or time!

Adrienne Baker-Vennen

Empty of patrons but we needed the break. Food was edible. One worker in a read shirt was friendly, took our order other staff were drones. Older facility.

Isaac brown III

Great food!

Dion K

The restaurant did not have a good smell. I just tried to get through as I was sitting down eating. The roasted potatoes where hard flavorless and not even warm. The mac and cheese was bland. Portion size where fair. And I had bugs in my drink.

Alan K

I bought the prime rib. It was raw and very fatty. For the most expensive meal they sell, it really sucked.

Amy Teresa Comperatore

Just didn't care for it at all.

Cheryl Newmarker-Lloyd

The staff was friendly. The restaurant was clean. The food was delicious, as always!

jesse howard

Leah Rozzel

Stopped in for lunch, was greeted by an associate who treated me like a lifelong friend. She was so nice and recommended her favorite because I wasn't really hungry (need fuel to work tho!) The experience made me feel very welcome and I appreciate laquita (I'm sorry I probably am not remembering your name right but I wanted you to get credit for being wonderful)

Travena Jones

Chicken and sides amazing

Patty Thompson

Gina N

Patti is a an amazing employee and really makes this location stand out. We were in town for a band competition and she made all of our kids feel right at home!

Jose Antonio Quezada

Tina Westbrook

Angela Shrum

I'm giving a 2 star review, and will explain why (I would give a 2.5, but it won't allow me to leave a half star)... Majority of the time, I place an online order and pickup through the drive-thru. As far as the food goes, it's usually delicious, so if I were reviewing on that alone, I would give a 4 star review, however, this is an overall review of MY experience with this location. I have ordered online and picked up through the drive-thru approximately 8 times (possibly 9), of those 8/9 times, there has literally only been ONE time that when the meal reached home, it was correct and had everything in the bag. That is NO exaggeration, there was only ONE time that our order was correct when we the food made it home and we were proceeding to eat. That may not seem like a big deal to some, but when you have a family to feed, and you're spending $40-$50 on a meal, you expect it all to be there so you have enough to feed your family. Most of the times, it was a side that was missing, once it was only gravy for the mashed potatoes, and one time, they actually forgot our meatloaf! The time they forgot our meatloaf, thankfully, we order meatloaf and a whole chicken, so we did have the chicken, but there was NOT enough of the entree to feed our family. So, even though I spend almost $50 on food so I didn't have to cook on a Friday night after a long week, I still ended up having to cook some extra chicken at home to have enough food to feed my family. I know what you're probably thinking, "Well, if it happened so many times, why wouldn't you check your food before you left the drive-thru?" and I can answer that for you. The reason we've allowed it to happen so many times is, because like I said before, I usually order the food online, and it's generally someone else other than myself who is picking up the food. I will place the order then call my husband to pickup the food, I've also had a sibling pickup the food, I've picked up the food myself, and my son and a friend has picked up the food a couple of times. With that said, when someone else is picking up the food, they don't usually know what all sides is supposed to be in the meal, therefore, if they did check, they really wouldn't know what all to check for. Again, the food is usually delicious, and if I were writing a review based on that alone, it would be a much higher rating, but this is an overall review of my experience with this location. The last thing I will add is this, because we live so far away from our closest Boston Market location, it's much too far to drive all the way back to have the order fixed. I've spent a lot of money at Boston Market (we've eaten in the restaurant 10-15 times, and I've ordered "to go" in the restaurant a few times as well), we really like their food. It's the next best thing to a home cooked meal, so if they could just get that one thing together, they would be a 5 star restaurant! When people pay good money for a good meal, they should expect EVERYTHING they ordered to be in the bag when they get home. Fix that, Boston Market (Washington St, Indianapolis, IN), and you will be a GREAT establishment! For me, that is your store's only downfall. It only takes a few seconds to check the order and make sure everything is there. For now on, I will check the food before I leave the store. I've finally learned my lesson! I'm losing too much money and have never had one ordered fixed/replaced. I really hope they can work on this, and get that together. If this improves, I will write another review and make it a more positive review, with a much higher rating! Thanks, Angela

Jimmy Nguyen

Quinten Trainer

I just moved to Indianapolis and decided to try Boston Market for the first time. I work in Cherry Tree plaza so I visited their location there. From the moment I walked in, to the moment I left, I was impressed. I've sampled all of the restaurants along that strip, and this staff is miles ahead in service and guest satisfaction. They engaged in conversation, explained the menu to me, and even walked me to my table. One of them was Jordan and I did not catch the other two girls' names. The food is restaurant quality with the speed of a fast food joint. I will be back

David Kathan

The service and food here is always wonderful. My favorites are the chicken and creamy spinach.

Loren Hansford

Always friendly, always tasty and always a bit pricy.

Shamu Boo

The food is never reliable to be hot but the staff are very friendly.

Kells R

Michael Bostick

This was supposed to be a quick bite for date night and very quickly turned into a place we intend to frequent more often. Great food. Plenty of variety.

Royner Valerio Valverde

Excellent food.

Angel Brummett

Our first time here and it was amazing!! Sweet potatoes were to die for! Great service made the experience even better! Will be back

Lisa Fisher

The food is too greasy.

Shirley C

Patty is awesome she always has a smile on her face and loves to help.


Avinash Singh

Used to be good now horrible. Got mashed potatoes without gravy even though it was on the receipt. Never got the extra bread and the there was barbeque sauce smothered all over my rotisserie chicken. Won't be back.

Nan Van

Got a 4-person sliced turkey meal to go. Food was hot, tasted good. Staff was helpful. Would return.

Leann English

Overpriced good home cooking kind of food. Recent visit they were out of meatloaf, what I was craving so we left.

A Daniel

After years of not going I decided to give it a try again... It was delicious

marcos henderson

Ana Moreno

Paul Chrisman

Very small portions, lacking flavor, & over priced for what I got.

Nancy Lindsey

Great place to eat! Fresh, hot food at a good price. Staff is friendly and happy to serve you. You can eat in or take food to go. I just love Boston Market!!!

Bridget Campbell

Food was alright, nothing special, but not bad. The highlight was an employee named Patty. She was literally the most friendly person on the planet. She obviously loves people, and she makes you feel very well taken care of. I would literally go back just for her. What a sweetheart. She deserves a raise!!!

Kazanna Bowers

Chicken was so good! Service was great! Steamed "fresh" veggies are the only thing that need work!

Samanthia Osburn


Very rude!

Nefra Johnson

Home cooked food fast, hot and soooo good! The rotissarie chicken is seasoned to perfection and so tender and I love the creamed spinach.

Román Aragón

this is a wonderful place to eat whit the family especial on Saturday buy 1 and the second meal is 4 free i love it

Lorena Saavedra

Good food

Nicole Fries

Love the food. But higher than other fast food options.

Danae Davidson

I love Boston market

E Evans

Rosa Godinez

Elizabeth Acosta

Bought. Cornbread delicious.

Keia Story

Loved this store. Good customer service.

Doreen Trembley

Not great. Place was packed. When I got home and found the potatoes not cooked, and got no gravy. I was very disappointed.

Leonard Harrison

Brandi was cool under pressure, though things were busy she was helpful and pleasant!

Jorge Paulet

Kind of expensive a bold of chicken soup! but service was good. I will going to others for the soup.

Gerald Burch

Always a great Thanksgiving day feast.

David Mulligan

The food at Boston Market is usually perfectly delicious, but this time I must admit I was a little disappointed. We ordered two of the prime rib dinners, and much to my surprise there were two pieces of prime rib included in each dinner. We ordered two dinners, two large extra sides, and one large Brownie dessert. In regards to the dinners; the top piece had the normal amount of fat expected in that specific cut of meat. There was no problem in regards to the top piece of meat. However, the bottom portion of "meat" that was hidden from our site was all fat. There was no meat at to be found. It was all fat. That hidden portion of meat in both separate dinners went from its carrying container into the garbage. There was no way of salvaging any portion from the meet at the bottom of the dinner. It was 100% fat, and gristle. The prime rib was extremely salty as well. Just a suggestion as a customer who truly enjoys Boston Market with the exception of this experience. Please cut off some of the fat should you have this specific cut of meat in the future included on your menu, and allow the customer to put their own salt, and pepper according to their taste. I must admit I was extremely disappointed to see so much fat that wss completely hidden on the bottom underneath the mostly meaty portion of the prime rib, & camouflaging what actually was under it. We both had to dispose of our second slice of prime rib beneath the good piece of meat on top of each dinner. We both felt cheated, and a little surprised. Outside of this specific experience at Boston Market the food is usually perfect, and we both look forward to dining; or bringing home Boston Market. If in the future the prime rib is being sold at Boston Market my suggestion would be to cut off some of the excess fat, or at a minimum let the customer see approximately how much fat will be included in that particular piece of meat. Allowing the customer to have the option to choose one of your regular meals served at Boston Market as an alternative to the prime rib offered by Boston Market. It's not pleasant to come home ready for dinner only to find out you have to discard most of the meat included in the dinner. This time the dinner was very disappointing, but the staff as usual were wonderful. The quality of Boston Market during the past years have been excellent. Please keep up the quality of your product, and not skimp when it comes to your customers. Thank you for requesting my review.

Mark Weinstock

Food is ok... The issue with this place is: Staff seems to be bothered waiting on customers. Everyone is robotically busy. Manager seems to be doing a lot of running around, wearing a lot of HATS/ roles. Little team work. Obviously sign of the times... Minimal training from the corporate level. But again food is ok

Matthew Vanden Bosch

We enjoyed a wholesome, hot chicken dinner with mashed potatoes, green beans, Caesar salad, cornbread, and brownies. Pickup/take out was a breeze, the restaurant was clean, and the kitchen was in plain view. I will ordering from here again soon.

samuel lyght

Always crowded because of slow service

Mrs Johnson

Great the garlic chicken


Great service very fast

delia ocasio

Great food

Marian Sommerville

Fast service

Chris Sacharok

The people here are always friendly.

SwagSoMean TV

Dan Brown

Clean dinning and friendly staff.

Rebecca Patel

My Favorite place to eat.

Cy Stew

Convenient and friendly service

Margaret McGreevy

Excellent meal and excellent service!

Jeffrey Osias

Good quick meals for the family

Dale Andrews

This place is great. Best Boston Market by far, but also one of the best "fast food/chain" type places ever. This location is well managed, super duper clean, and friendly. The staff is incredibly professional.

Bri :3

Vincent Necastro

Best food around

Joseph Neary

Really didnt want to do this, But my Chicken Was undercooked when i asked for Dark, Spinish tasted Weird and after spending 10$ i couldnt even get a cup for a drink

Kathleen Warzecha

Great food and friendly staff

Joann George

FOOD is. Wonderfu

Brian Fleurantin

Anthony helped me when I visited. He was polite and friendly. He also recommended the red skin potatoes which was really good. Clean restaurant ,solid staff, good customer service, food perfect temperature and tasty.

Carolina Castaneda

The staff is so polite & the food was good! What more can you ask for. Good job guys!

Honghong Ma

Just like others Boston market.

Rick Romeo

Better than a burger she'd friendly service

Charlene Warren

Great Dining Experience

robert jankowski

Good food

Daniel Shuptar

Quick but sometimes not clean

Taron Ronchie Roberts

Lloyd Price

Great food

Mia Shaffer

Love the food wonderful service

Indigo Mood

This food is for people that have never had a good home cooked meal or a happy thanksgiving.

simone hrin

Decent meal for the price


The employee Michael is the BEST! Professional and courteous! He keeps it moving if he is not there lines begin to form

Taylor Gianquinto

First time coming to Boston Market and it was good, the staff was friendly and the line went by pretty quick. The prices are decent for the amount of choices you get. I can’t say for sure that I’d come back though, I feel like a lot of other places are better.

phil hough

Good food, that's not fast food. Reasonable prices, always clean and rarely busy.

Anthony Morris

The people and scenery seemed good. The food was ok.

Martin Menjares

Love to eat hear...

Gissella D

Boston Market is always soooo good!

Romie Mattos


Les Doti

Pleasent, a little noisy. They now have roasted potatoes which are very good.

Jesse Laing

Sigrid Michel

Food and service was great. The restroom could be a little cleaner.

Wormix Russian

Love the place, the workers are really nice Everytime I come in there they're smiling and just being nice.

Eric Tillery

Great people food was fast and fresh, out of the four store nearest me this one 4me Saturday night

Daniele Hartzel

My sister and I were at the store tonight. The staff was very friendly and nice. Service was fast!!!! Loved this place!

Chris Cullen

Great service good food

Tiffany Carter

Fast friendly great food

tara carbo

My son and I go to this Boston market often, the staff is so friendly!!

Caitlyn April

This location is disgusting, and the employees act like hood rats, smashing in car windows at 3 am and moving peoples personal paperwork. They toss bags of trash behind cars in the parking lot and blame locals from the neighborhood for it. I have filmed them doing these things. But try and call the owner? Man does not care this stores employees (managers too) act like this is their gang turf. Utterly disgraceful.

Sheila Lolley

Don't like the food

Andre Ringgold

Unfortunately this location consistently underperforms the vegetables are consistently undercooked usually end up being crunchy like the mixed vegetables almost broke a tooth trying to bite through one of the carrots and the potatoes are usually undercooked or overcooked. I was there last Friday and the chicken was dry so this location unfortunately never does as good as the prices corner location

Sarah Cadgre

I am a foodie. My favourite dinner spot

Akiko Wiese

Very nice place to eat tasty and delicious.

Nicole E

John Magobet

Good food and fast service.

Stephen Mckinley

Good food & selections. Usually not crowded & eat in or to go.

Lawanza Gaines-Gordon

Great place for a good meal

Kevin Mccracken

Under staffed but food was good. The Prime Rib is excellent and very affordable

Hello People

I liked the food

reynald vergara

Excellent homestyle meals!

helen downs

Awesome fresh tasting. A little expensive.

Nora Ten

Food was ok

Lixia Tirado

Derrick Chambers

I eat there 2X a week. Only thing the menu small and they rarely change the sides. Could have a special side of the week which is different from the normal sides.

Jim Mccool

Mac and cheese was runny meatloaf good service good

Esaie Joseph

Busy but good.

April Connelly

Always receive good, friendly service when we visit!

Chantel Durivage

Food was good. Blonde lady that waited on us was a gem. So nice, friendly and up beat. Great experience with her.

Misty Williams

They were out of damn near everything. Chicken, mac n cheese, yams, corn. I TRIED to make an order only to be told they were out of almost everything I wanted! Then was told if i didnt like it KF. is down the street! Won't go back. Not even for the holiday meal which I purchased last year both Christmas and Thanksgiving! I WAS A LOYAL EVERY FRIDAY CUSTOMER! ILL EAT KFC!

William Myers

Good food and good service. I don't go very often because of price. Over $11.00 for one for lunch.

Jerry Dinger

I like the Chicken Carver.

Brenda Rodriguez

Robert Cappell

Food is always good. I love the sweet potatoes.

Katrina Davis

Loved it everything was hot and delicious

Shaun Locke


Charlie Marlow

It was enjoyable

Tomasz Heil

I really like the food here. And you can't beat the service at this location. My wife and I visit here probably once a month and they remember us and even remember our order preferences. The only thing that messes with my mind is that every time we visit the food is a little different, sometimes even slightly cold when it comes to the sides. When the food is fresh and hot it is hard to beat.

Stuart King

Excellent customer service. Good food

Andrew Swecker

I love this place. The customer service was amazing and they took care of you like family. The half chicken was delicious

Joe Miller

Clean place nice people

Lona Renwick

Not enough herb flavor on the garlic and herb chicken

Brandon Hatcher

Food great n hot . Service was excellent and welcoming. Definitely will b back with the family

Denise Lawrence

Terrible and the gentleman at.the register walked out to see how everyone food was and if they were satisfied except me. Will not go back.

John Jones

Dranoel Moonwolf

Great, fresh food.

Sharon Wise

Customer service was awesome! Everyone was very friendly!

Lynn Radford

The chicken was overcooked and creamed spinach was old and matte of fact I was not happy and will never return

johnna kern

It was alright but the time is was in there they had no heat and it was freezing in there and still making the workers work in the cold place

Amanda Fields

Quick service, friendly staff

Janese Edwards

Good service and food

Gregory Edmonds


Janet Haden

Love this restaurant, always get excellent service and food is always fresh

joseph wright

My wife ordered 2 half chicken with garlic dill potatoes and mixed veggies. I was not impressed with the chicken it was dry and salty. The veggies were salty also I think it was garbage warmed over. I have been here before an gotten great food what happened this time I don't know? Maybe a good shake up is in the works.

Crickett Robertson

Lily White

Very clean and extremely awesome friendly service. Patti is such a fun and pleasant person!! She walked by and checked on us often and had our 2 yr old son really loving her. Everyone seemed to be enjoying working. This was my first time to a Boston Market and we will be back. The food was incredibly good.

Robert Rouse

Popular with the police and with a friendly staff.

Baba Shango Oshun

Joanie Engel

Had the Chicken Pot Pie and it was really good. The employees were really nice and helpful.

Edith Moreno

They're cornbread is the best.

Robert Howard

The food is great and the workers are so friendly. My family and I always enjoy visiting this Boston Market.

Linda Massey

Love the lady that works here

Ronnie Pruitt

Patti is great

Sammantha Combs

We recently went to this location and were blown away by the service and the selection of allergen free items. I can't have gluten, soy, dairy, and a number of other things. I was able to have the chicken, 2 sides, and corn bread! That's almost unheard of with my allergies. The only thing they need to do know is expand to southern small towns like Waycross, Ga.... Where we live.

Any Bag

Always nice always fast and always good

Jamie Bagley

Best food in the world


Food is good. Good service. Good attitude!

John Gamble

Domonique Maddox

We ordered 2 meals they were cold potatoes was hard sides dry chicken undercooked night shift leader was rude and refused to remake our order.. never will I ever eat Boston market again in life..

Tim Taylor

Place has good food although prices than KFC but healthier. And offers better side items.

Jacqueline Shepherd

Expensive price for not so good food.

Jonathan Brandt

Judy Smith

Santos Barragan

we all know you get what pay for ,at this Boston market,it was all bad .They are horrible on service and food was not hot was poor service..go to Mc Donalds ..

Manic Mender

Great food, good service

Eric Sanny P

People should give more credit to this chain. It is decent food at fast food prices. This location tends to get packed from time to time.

Charlene Arredondo

Awesome service and food

Brian Perry

Extremely kind, professional staff.

Sean Egilmez

Grew up on Boston Market. Sad to say quality has gone down and prices have gone up

John W

Quite tasty. Had the rotisserie chicken ceasar with corn bread on the side. Very good and very filling. Staff was very courteous as well.

Adam Rivera

Yeah my mom said the food didn't taste great meatloaf with very dry and it tasted disgusting


other than the cleanliness the food is great but the cleanliness of the establishment needs a little bit more attention a lot more attention

Steve Adler

Always very good food and clean restaurant

Raymond Miller

Over Priced , smaller servings and only 2 employees with a 30 minute lunch break ... You will be late back too work ... Pack your Lunch !

Casey Palmer

Good food and fast service

Rashun Davis

Only way to explain my experience at this specific location is wow. I normally eat Boston Market from the location in university plaza but i happened to stop at this one. There is a super knowledgeable guy who works here that can easily recite any meal ingredients off the top of his head along with the specials and i wouldn't be surprised if he knew some facts about me... sarcasm. In all honesty, this guy was amazing. The portions were hefty and the chicken was finger licking. This location may also participate in deliveries thru grub hub.

Adam Mahek

It's your average Boston Market. The food there taste just like any other Boston Market. The restaurant was extremely clean & they were extremely busy but their customer service was very very slow & on top of it a few of the employees behind the counter were calling a fellow employee not by his name but as "white boy" & I had to ask the employee handling my food to put on a pair of gloves on. Then I looked around & that's when I noticed that every single employee scooping & handling food wasn't wearing gloves & none of the employees we're wearing a hairnet the guy cutting the meat had facial hair and no beard net on so I only got a soda and a brownie then I went to McDonald's

Sheila Mugabi

My spicy chicken was delicious!

Velma Carey

Was nasty it didn't even taste the same did meatloaf everything else was fine but that Meatloaf was horrible I would never go there again and Order meatloaf I used to be so good

Rainy Singleton

The best homestyle meal...Staff is always polite and very helpful...Claymont Delaware

Herb S

Portions are small for the price charged & now they're charging additional money for one of the sides that comes with the meal!!!

Michelle Hoback

Customer Service is non existent, there was no acknowledgement from server when I approached the counter. When I asked a question there was no verbal response, just a head nod. Chicken was warm, not hot.

Carlos E. Barreondo.

(Translated by Google) Very good (Original) Muy bueno

Dan Smith

Well staffed most of the time a bit upset about the hike on certain sides. But other than that service is good as usual

Kate Rosalina

Michael Caroselli

Unbelievable Chicken salad! Great chicken! Great customer service

Sheila Pechman

I asked for my senior citizen discount. I never got it, although they do offer it. The food was ok, not great.

Carine P

Best Creamed Spinach ever!

Karen Smith

My pot pie was delicious! Fast service.

N Shahid

It was decent spread. A little pricey but tasty.

Michael Martin

You must try everything! It is all so good!

Wendy Feeling

Get the prime rib. Really very good for the price. Hope they keep it on the menu

David Paul

good food


Fresh clean environment extra curtious staff

carmen torres

Love it


Jeryl Adams

I love the food we don't have these in the south so to come to my hometown and be able to come eat at one of my favorite spots. I only gave 3 stars because I didn't care for the person preparing the plates. She was very impatient with my party of 6. My family is from the area and this was their first visit so they were asking questions and she was very short. 3 starts for great food minus two for customer service lacking in certain actions. The girl at the cash register had a better attitude so that made up for the other lady's nasty attitude

Wayne Turner

easy for a quick great dinner friendly help

Domingo Almodovar

Best roasted chicken ham ribs everything

Jim Twitty

Perpetually dirty. I don't know how this place passes inspection , I guess they bribe people.

Scott Schwartzberg

Comfort food when I needed it.

Robert Goldberg

What's bad about Boston Market excellent food just wish the chicken was a little larger. Sometimes I wonder if they're serving pigeons instead because the pieces are so small.

Roxanne Lynd


Robert Rubino

Fast service very busy that day in and out 15 minutes

Peter Chrisbacher

William Bailey

I like to go to there my favorite is the baby back ribs the service is excellent

Alexa Ruiz

Good service

Siana's Life

Steve E

It's a good restaurant, depending on how busy it is... During lunch rush customer service gets sloppy

James Benn

Good People


Food was cold and tasted like it had been there since the morning. What makes it even worse was, I had a bogo emailed to me when I went to use it I had an attitude from the woman at the cashier. When I asked if they had more food cooking up they said "no what you see is what you get." This being said at 8 o'clock when they close at 10pm. Also had to ask for a drink with my meal which was never given.

alexis rivera

Like the food

Michael Martin

Wasn't at Boston Market lol !

Michael Leavitt

Overpriced,and terrible food,never again,dirty inside,waitstaff moved like lazy zombies!

Nastasia Ellis

I enjoy their food especially the Cornbread....

Jared Abrams

Excellent food, and for such a busy store its amazing how they manage to consistently get the food out promptly, hot, and of consistent high quality. Very friendly staff as well.

Anthony Ciulla

Thank you to the district manager for solving a few issues we had, the food is looking good and the resturant is up to par. The night manger is a great guy. This resturant chain listens and responds to your issues of you contact them. This is a place to do business with and to bring home for events.

michael pierson

Walked in a hour before close and they were out of chicken and not making any more for the night. What a disappointment just get a rotisserie from Publix or Costco next time save your money. Everything looked like it had been sitting since that morning. Every time I visit this location they are out of something or your waiting awhile for it.

Alan S

It was good

Shawn Y. Stallings

Sometimes the rotisserie chicken is done to my liking and sometimes its not. Specialty chicken is always $1.00 more than regular 3 piece dark.

Mustafaa Ras

Very consistent.

Chelsea Richard

Great service!

Sean Kesson

Food is good

Wayne Harris

Good place to have a great healthy meal, with a decent price.

Sandie W

Good food

Sha Reen

Great service. The lines are always long but they work together so well, the wait is short. The prime rib was excellent.

Sharon Tribbett

Very good food

Marie-france Augustin


Lauren Carden

Good food

Allison Waters

Clean restaurant, friendly efficient service

Yvonka Jackson

I just enjoy Boston Market food

Christine Carr

Boston market on washington street. Staff was ok. Ordered chicken ribs only got ribs on plate. Normally this chain is consistent with food and staff friendly. I'll be going to the one on Shadeland from now on.

Me Ali

Loved this place great people and service

angel ochoa

Good healthy food. Good customer service.

Jordan Morrow

The food is great and the staff is super friendly. I highly recommend this restaurant and this location.

A Johnson

Burnt rotisserie chicken and mashed potatoes received w/ no gravy. Trash

Big T

Consistently tasty, consistently friendly

Valerie Weise

The people working here are so so kind. The Boston market where my fiancé and I are originally from closed so we popped in here - and were so delighted by the workers and the food!!

Jason Havican

Great turkey sandwich and healthy options

The Concrete Man The Concrete Man

A bit expensive but worth every bite

Garnet Smith

Great place to eat

Michael Dewitte

great place

Teresa Johnson

John Dubecky

antvondi antvondi

Never a unpleasant ordeal a Boston Market

master 8ball

Very nice staff and always clean. They treat everyone with respect

Jamie O'Connor


Margaret Earl

Great Place To Eat!

Lowrider 4Lyfe

Me and my wife go out of out way to eat at this Boston Market. Customer service is amazing. Patti is a great asset to this company. Always upbeat and pleasant. They where training a new employee and Patti was very encouraging and nice to him. Keep up the great work!

Nancy D

Good food and very good service. I dined in and they even carried my food to my table for me. Staff was very nice.

Len Cooley

This Boston Market has fresh meal options. If you buy a meal during the week, you will find a coupon on your receipt for a BOGO for the following Saturday.

AA 2

My first time ever to eat here. The food was a bit pricey. The food servings were huge, reflecting the price. But still a bit spendy. There was an employee named Patty who was the kindness, most helpful employee I think i have ever met. I would defiantly go back here just to see her. But i may have to leave the kids at home (

Joshua Guillen

I loved the people and the food was bomb diggity

David Reed

I love this place. Friendly staff and good food.

Airin Wesley

Love it here. My favorite place for Mac n cheese.

Danielle Dillon

Veggies were gross. Not very many vegetable options and no more green beans


Alexus Johnson

They need to have fresh food out within 45min to an hour.

Monique Walker

Professional customer service, and the food was good

April Cowherd

The lady cutting the chicken had long hair not up off her shoulder swinging around while shes cutting the chicken...i am sure they have a policy about long hair....thats nasty...and the supervisor acting like nothings wrong ....gross

Laura VanArendonk Baugh

Super friendly staff.

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