We've got all the reviews of real people like you who purchased the services and products of Boston Market (Catering) near Delaware.
Right now this firm gets a score of 4.0 over 5 and that rating has been based on 276 reviews.
As you can read, the average of ratings is very high, and it's based on a very high number of reviews, so we can think that the assessment is very faithful. If people have bothered to rate when they are happy with the business, is that it works.
As you know, we do not usually stop to write scores when they are positive and we usually do it only if we have had a problem or incidence...
This Catering corresponds to the category of American restaurant.
Stopped in for a "quick" dinner because there isn't one near to where I live. Always love the food there and this time was no exception. Place was clean staff very friendly. Rather than giving me the last of the creamed spinach, they suggested that I wait s few minutes for s fresh batch to come out.
Customer service was good
Line was 20 minutes long. Vegetables were overcooked. Staff was the only pleasant part
Quality food and outstanding service
Was here for lunch with my family the food was good as always would recommend this place I enjoyed their food and love rotisserie chicken
Me encanta la comida de Boston market selos recomiendo
Everybody was sooooo nice, fast service, and clean Thanks Boston Market
Great home cooking at a great price.
This location is awesome. When we were moving we forgot to stop to eat. Everything was packed and it was getting late. I called to see if we could get some pot pies and they told me they were out. One of the employees called me back and said come on in and I will put 2 pies in for you. Great job guys.
Very dirty and nasty unclean, no caps or hair nets.
Always fresh and friendly staff
HOODRAT CENTRAL!!!!!!! I thought that the Mac Donald's on West 4th Street was bad.. this Boston Market ranks right up There with rude customer service.. food is good but the black lady ( dark skinned short hair) that served my food was rude it seems to me that she plays favorites not good at all for customer service.. I complained about my experience to corporate but nothing was done.. she was just as rude back on November 5th 2017 and that was the last time I will go to that location.. I hope that you all will avoid this place..
The customer service is great. The food is great. I go minimum once a week.
Boston Market was the special request of the guest of honor on Mother's Day. Yes, Boston Market but as we walked in, I realized it really is just good home cooked food at take out convenience. The girls who helped us were so gracious, even got a fresh pan of veggies from the back. They had to be exhausted on a Sat afternoon after a lunch rush. We took advantage of the 2nd chicken promo avail at the time & got regular and lemon chicken which came with a side of dipping sauce. I personally do not eat meat but was quite fulfilled & filled with the scrumptious sides. Cream spinach with garlic, steamed veggies with fresh crispness and of course the amazing garlic, dill red potatoes. Wish they still had cinnamon apples and locations closer to 95. In Palm Beach County, two are at Military and one at Jog. So even, if you had a craving, it's a planned trip not a quick stop off the highway.( Do you hear me Franchisees looking for opportunity? You'd make a killing in Delray/Boynton, even by Congress.) Boston Market filled our special occasion with healthy, full bellies & nostalgia of meals passed.
My wife and I visit here a couple times a week. We come mostly for the Chicken Pop Pie. The last two times this location was out of the item. When waiting to order, we heard: “Are you gonna order?” This is the first thing anyone said anything to us since entering(there was a short line). “We didn’t know it was our turn,” I said. The girl in red said, “What’d ya want?” “Two Pop Pies, one to go and...” “We’re outta those, what’d ya want,” she said again. It’s 8:45 and you close at 10pm, and last time around 8pm you were out too, we explained. “We’re out, what’d else you want?” 1/2 dark meal, 1/2 white meal. No apology, no care, no importance, nothing. We repeated being out again to the cashier. We don’t make enough, he explained. Does the manager know? Where is the manager? “The one in red you spoke to, is the manager, Sara,” he informed. “Is this how she handles being out of a menu item? Does she always treat customers like this?” He giggles a little and said, “Pretty much” and shrugged(great managerial example). Repeatedly out of a menu item; expressing this to a manager: No apology(was borderline rude), no care, no explanation, no importance, we weren’t important AT ALL. As we sat, It was actually the same curt demand for a customers order we heard repeatedly. Another Pop Pie ordered, “Out, what else?” A short time later she sat with customers and ate, no asking about food, no inquiry if anyone needed anything, not looking around the floor or tables, no care whatsoever, she actually ignored everyone not looking around once(see picture). There are many places to eat in that area. It’s just as easy to go where menu items are available, have managers that care and guests feel like they matter... Boston Market #132 9929 S Military Trail #53 Boynton Beach, FL 33436
Went there last week and had meatloaf and mashed potatoes... Got home and the next day I was in bed all day.... Almost went to hospital.... Had food poisoning...... I wouldn’t eat there if it was the last place on earth..... Beware...... I felt like I was dying!!!
Great location and there food is yummy
Great service & great food.
Winner! Best chicken dinner! Soup is amazing. Fast service, wholesome food., Reasonable price
Chicken soup was great!
Prime rib was good but a little small but all in all good meal.
The food is okay but there is always a line when they have plenty of staff behind the counter standing around.
Great option for lunch or dinner, affordable, real food.
The food used to be good but now it's bland, and I ordered online and they forgot to add my dessert
the new steak meal is very delicious. service was great this last time
What a treat to. Come across a Boston market while traveling through here. The chicken was moist and delicious and the usual gruff “servers” were polite and patient, I have so much trouble picking only two. The food was just right for that day and time and the price for a generous meal is always welcome.
I love them. They gave mt crying baby free cookies and my food was amazing .
I understand they were busy for Thanksgiving by the 2 hour wait to get to the front of the line and then they ran out of Turkey was unacceptable
Clean restaurant, very friendly staff, tasty food.
There was a young blonde girl working that was super efficient. A young customer had a seizure while we were there and she jumped in to help. The manager went over after 15 minutes while the paramedic were treating him and asked them to fill out an incident report. In my opinion the young lady should be the manager by the way she controlled all aspects of the cashier and line. The food was good but needs to be refreshed more often. It started to look crusty.
Beautiful area surrendering it and the food is prefect for foodies or for the family
If I could just write a review with no stars. But apparently the system that has it set up to receive at least 1, was being overly generous. I am shocked and amazed although not entirely according to the day and age we live in now. I am disgusted by the fact, I went to the Pennsylvania Ave location in Wilmington, DE yesterday night with my mother. Because I suffer with major health issues, I get flare ups to where I cannot get up and make my own food or do anything else. Accompanying my mom at this location, so I could be kind to pay for our food. I'm sitting down waiting until she ordered our selection and I just get up to pay for it. When I got home, I did not immediately go to the apples, like I would have when we use to eat from Boston Market in Claymont, DE I was younger at the time. Like 10 years old anyhow, the cinnamon apples became a last result, not feeling well body hurting. So I open the container took a small piece of apple, it did not taste good. It tasted sour, so I moved apples around and found mold in which I am highly allergic to, and experiencing contact with mold years back and getting severely sick from it. I was concerned I kept the container with the molded apples in it. Now I am pissed, because my health could be in jeapordy just tasting the small piece of Apple contaminated by mold spores. I took a picture of the molded apples. Then I called up to the place, and asked to speak to a manager the associate asked for what reason, I told her even though I wanted to directly speak to a manager. She put someone on the phone, who wasn't a manager another associate like herself, who try to act as such and when I told her what happened. You guys have molded food, she then say to me "What you want me to do about it?" I am like WHAT!!!!! Is this really the norm for what I felt was a fine establishment to treat a customer. So after saying that, she goes we can replace your meal with our white meat meal. All I eat is dark meat for one, and for two after that experience. I fear what else could be outdated. And I fear because usually restaurants do not like to see or hear reviews as such, someone might spit or do something to my food. I do not generally eat out I make my own food, due to me not feeling well I took this route. It's a shame, but I will not go back not recommend anyone to eat here or out. Conversations I have with people whom asked me where to go to get the best quality food. I tell them I don't go out due to food allergies often to none. And because of experiences such as the one at this boston market, MOLD!!!!! I try to avoid it as much as possible. If the manager does not get back to me having called and he claimed to be very busy. Then I have to get the health authorities involved. I don't care how sick I am or feel. I'm better off cooking through my pain, or find something not time consuming to cook. Smh!!! To other people who read or comment. Yes I will just stop going anywhere out to eat for that matter
Prime rib was exquisite wish they could keep it going forever
Service slow, but seemed due to indecisive customers. Food delicious, but sweet potato casserole too sweet, and mixed greens too salty. Turkey, chicken, green beans, and mashed potatoes yum!
Always a great experience, especially today when there was a young man working on the floor. He greeted all the customers, made sure everyone was ok, and went about his business. It added a warm and friendly experience which is often taken for granted. I believe it was his first day at the job too! Great service and keep up the hard work Jacques! (sorry if I misspelt your name).
It was ok food was s little dry
Menu interesting, but food is barely luke warm. Service leaves a great deal to be desired.
This Boston market is always good and the service is fast
I really love the service very friendly
Clean interior, friendly staff.
It was a good stop for lunch on a trip. Staff very helpful!
Food was ok. A bit overpriced
When I really want a home cooked style meal
Chicken was little pink but I eat from here alot first time that happened.
Boston Market is falling off if like their chicken don't be done so I don't know what the timer is set on or how they do it but it's falling off a little bit
Place is a dump.
Food is great You get a lot for the money!
Food was very good. Service was poor. I've already emailed Janet Buchanan to share more details about the poor experience.
Not fast food, fast.
High priced fast food.
Place has gone down hill ..customer service out the window.. afyer waiitng 20 minutes in line manager cant break 100 after watching 300 go into drawer.. publix chicken here i come
It's a healthier option while out on the go
Love the food, but the service was ridiculously slow. 20 minutes just to order our food. Wasn't even lunch time. Service needs some work.
I have just had my best experience at Boston Market. The people that served us were very professional, warm and polite. Thank you Melody and Ianto! Excellent costumer service. We will be back for sure.
5 stars for service!
Diningroom was trashed, cashier couldn't count.
The food is absolutely disgusting. I ordered a meatloaf combo to go and had to wait over 15 minutes. I figured that was a good thing and that it was coming fresh out of the oven. WRONG! The meatloaf was so dry (I don't want to speculate on how old it was). It probably took so long because they had to defrost it first. The hickory ketchup was pretty much non-existent. Also, I understand cooking low-salt but this food tasted like no-salt. Very bland (including the stuffing with gravy). I've never had bad food at a Boston Market. This is the first and last time I go to this one. They need to be inspected. This franchise is ruining the Boston Market brand. I guess I should have taken a hint when I went in and there weren't many people there.
My lunch here was great at a reasonable price. And I enjoyed eating alone there too. The nice view from the high chair seating was very relaxing.
Very busy, very long lines, ends up running out of food depending on when you get there.
Food is cold , service is ok restaurant clean and was not even greeted; waited 7 mins for someone to take my order which was the only cashier / waiter no one else was waiting.Cook was chatting with manager while i waited to be taken care of. second time...wont happen 3rd time. Just terrible service....
They were out of everthing the six of us wanted. The prime rib sandwich we had to buy was pitiful.
Good healthy selection
Always fresh and delicious. I got the 3 piece dark meal with 2 sides and a drink. The chicken is always juicy and tender with great flavor and the sides I get are great. The sweet potatoes are fabulous. It's a little pricey but it is great food for your money.
Wow just like mom makes.
The Staff was fantastic met all of my Supper needs. Food was great and hot many thanks!!
Poor service and BAD attitude from Alx
Food was great the employees were even better great laughs great suggestions
Love the staff. Great food and low cost. Also really greatly located.
Love the personable service.
This particular Boston Market is one of my favorite eateries in my area. I have always liked the menu items at Boston Market. They're a little pricey but always very good. At this store the food is always well prepared and promptly served, and one of the great assets of this location is a manager by the name of Patti H. She is what I call an "uplifter", in that she's always quite cheerful and attentive to guests after they have been seated. The kind of customer service she provides is something that I remember in the 60s and 70s, and it's not done very much any longer. So all these things combined make this Boston Market a win-win in my opinion.
Speedy drive thru. Great food, always fresh. Amazing sides!
The staff is friendly and wonderful service!
Great food reasonably priced.
Great prime rib and creamed spinach!
Staff is always friendly. They give personal service to every visitor. Food is great and always fresh
Food ok. Nothing special. Tables not wiped off after customers leave. Just remove dirty dishes and go on.
Patti is awesome! So pleasant and always has a smile!
(Translated by Google) I love the food of this place (Original) Me encanta la comida de este lugar
I enjoyed my lunch.
Visit Patty, she will brighten your day
Rude YOUNG minded Blk man manager.He didnt have on a name tagg!!Passing out freaking RAW Uncooked food.I called TWO times 1st time after a longgggg wait they picked up and hung up the phone. Then called back a 2nd time told drive the 45 min back to the bring it back.All he did was giv my son 10.00 back not even the amount that I paid a sorry NADA.He was rude to him and my daughter who went in to take that NASTY UNFORTUNATE HALF COOKED CHICKEN IN. .Bad enough he was about to giv my food to another person.All the above happened.HE needs to be retrained.Called another location just to get the DM NAME waiting on him 2call back.
Love this place!
Staff was rude when we were asking questions about the sides. Received no gravy or butter with our meals. Greenbeans were cold, not going back. Horrible service and food.
Didn't have to wait for the food. It was automatically ready and fresh. The staff here are very friendly and add to the genuine experience you get from coming here. I highly recommend.
Good but expensive
Great food, great service.
The food is the quality I’ve come to experienced from Boston Market but you just can’t beat the staff. They are energetic, friendly and always have a smile. Of course...then there is Patty who would bring joy to any person regardless of how bad their day was going.
Tasty food, but always mediocre service and over priced.
I had Thanksgiving dinner at my house this year and decided to get my Turkey and other side dishes from here. It was the best decision I made, and everything tasted amazing. I will defenatly be ordering again next year.
Good food could of been hotter but tasty
Idiot's forgot auju and horseradish and gravy for all 3 prime rib dinners, had to drive back was like talking to a space aliens explaining the situation. Show them the receipt and they try to give me enough for one dinner... hello.. earth to idiot's, All THREE NEED THE SAUCES!!!! NEEDLESS TO SAY REHEATED PRIME RIB SUCKED.. Other BM have been excellent with the Prime Rib!!!
No one asked could they help me
The two Boston Market employee that were in there with cheerful helpful professional the food was very fresh it was very good they interacted with all the customers it's really a nice place to go for lunch or dinner bathrooms are clean the food is a little salty so we have to be careful of that but other than that and altogether nice experience
The service was excellent, very clean dinning area and the food was good. From the moment we entered until we left the staff was welcoming and helpful. The manager took the time to serve our drinks and continued to go above and beyond our expectations in a Boston Market. If I lived in Wilmington we would definitely return.
Great service from friendly staff.
Food is good. Prices are a little high but not bad. Restaurant is clean. Service quick.
Always a quick and pretty healthy place to eat.
Excellent service and staff! I got take-out and it was just as warm as if I had dined in. Clean restaurant, superlative service and great food! A+ in my book, 10 out of 10, would recommend to all my friends. Shout out to Vanessa for her superior customer relations skills and I appreciate the compliment about my eyes!
Nice guys, nice service, good portions, consistent flavors.
People were nice food was great
Decent place with a good crew. I like stopping by here when im in rush but for good food!
Sweet Potato Heaven
They are clutch!!
There food is Soo good
Good food Good service
Loving these turkey pot pies!
It was okay, didn't like that sauce, too smoky!
Quick service, clean establishment inside and out. Staff is polite and efficient.
Good fast food.
I ordered ahead and still had to wait 30 minutes after I got there, because they ran out of chicken. The food was just okay, and definitely overpriced.
The food was inventive and delicious. The service impeccable. Will come back!
Great food and service
Best food , great team
Boston Market is consistently good. The service at this particular location is a bit lacking - s l o w. And if the side order you want is out, the rest of your meal will be cold by the time it is ready. But as all Boston Markets, the value, the food quality are greatly.
DISGUSTING! !!!!!! I walked in there with my daughter we we were trying to decide what to order when we saw a roach walking around the food that is when in told the guy on front the it was a roach and to nevermind and walked out I think someone needs to inspect this place ASAP
Ok. Didn't have a very large selection of vegetables for noon service. They don't use trays.
Foods always good
Tasteful, very courteous quiet
The food is great don’t get me wrong , but the staff is extremely unprofessional and rude . I purposely drive out my way to go to another restaurant because service is terrible.
1/2 chicken dinner is an excellent deal
Great place to eat
Food wasn't done ..
Delicious comfort food for good deals. Large portions
Good Food but very small portions
Ordered from boston market and never received my order three doordash
They keep running out of chicken , no way to run a restaurant.
The pot pie was so good!!!
Food did not sit well ended up throwing up 15min. after consumption.
Love the ribs
Love this place. Great place to go for a good home cooked type meal. Fast, friendly, service too and great tasting food.
It's clean and the food is good
Local, clean, great workers.
I love Boston market however this location is the worst I've been too. I've tried it twice but won't again. The food never tates fresh like the other locations I go too. They always have something going on with the side dishes not being in the main display and the service is only good if you like people to give you an attitude where your spending your money.
My favorite American chicken restaurant. Love all the sides, and of course the chicken.
All dishes were hot and tasty. Wide selection. Fair prices.
A bit on the salty side, but good.
Best place to eat dinner with the family
Boston market is by far the best fast food you can eat anywhere.
Very nice service located!
Very friendly customer service and clean good staff
Fast service 6 mins tops, great service , in and out .
it's a very quiet place
Hi i think this is a very nice place to eat a tasty meal, freshly cooked, delicious friendly servers n staff. Enjoy your meal.
Decent food but a bit pricey. Quarter chicken meal with 2 sides $9.50.
Nothing good here. Dirty employees and no food i want
Food was good, service not so much
Loved it. My wife is a fan so you know i am also.
Ribs weren't very good. Should have stuck with the chicken or meatloaf. Friendly staff.
Staff always friendly meal was satisfying
I arrived at Boston market with only 1 employee helping customers, the line was backed to the door. While the other employees ignored us and stayed in the back of the kitchen. After waiting 15 minutes in line at 7:30pm I was told “ we have no more turkey”. When I asked how long until it is ready, I was then told. “There’s no point in making it, by the time it’s done we will close. There hours are until 10pm. Very frustrating and very poorly run.
Absolutely love the service here very friendly and wonderful!
Good real food for any time of the day
Customer service was good and the chicken was good but the sides were just decent for the price.
Don't waste your money or time!
Empty of patrons but we needed the break. Food was edible. One worker in a read shirt was friendly, took our order other staff were drones. Older facility.
The restaurant did not have a good smell. I just tried to get through as I was sitting down eating. The roasted potatoes where hard flavorless and not even warm. The mac and cheese was bland. Portion size where fair. And I had bugs in my drink.
I bought the prime rib. It was raw and very fatty. For the most expensive meal they sell, it really sucked.
Just didn't care for it at all.
The staff was friendly. The restaurant was clean. The food was delicious, as always!
Stopped in for lunch, was greeted by an associate who treated me like a lifelong friend. She was so nice and recommended her favorite because I wasn't really hungry (need fuel to work tho!) The experience made me feel very welcome and I appreciate laquita (I'm sorry I probably am not remembering your name right but I wanted you to get credit for being wonderful)
Chicken and sides amazing
Patti is a an amazing employee and really makes this location stand out. We were in town for a band competition and she made all of our kids feel right at home!
I'm giving a 2 star review, and will explain why (I would give a 2.5, but it won't allow me to leave a half star)... Majority of the time, I place an online order and pickup through the drive-thru. As far as the food goes, it's usually delicious, so if I were reviewing on that alone, I would give a 4 star review, however, this is an overall review of MY experience with this location. I have ordered online and picked up through the drive-thru approximately 8 times (possibly 9), of those 8/9 times, there has literally only been ONE time that when the meal reached home, it was correct and had everything in the bag. That is NO exaggeration, there was only ONE time that our order was correct when we the food made it home and we were proceeding to eat. That may not seem like a big deal to some, but when you have a family to feed, and you're spending $40-$50 on a meal, you expect it all to be there so you have enough to feed your family. Most of the times, it was a side that was missing, once it was only gravy for the mashed potatoes, and one time, they actually forgot our meatloaf! The time they forgot our meatloaf, thankfully, we order meatloaf and a whole chicken, so we did have the chicken, but there was NOT enough of the entree to feed our family. So, even though I spend almost $50 on food so I didn't have to cook on a Friday night after a long week, I still ended up having to cook some extra chicken at home to have enough food to feed my family. I know what you're probably thinking, "Well, if it happened so many times, why wouldn't you check your food before you left the drive-thru?" and I can answer that for you. The reason we've allowed it to happen so many times is, because like I said before, I usually order the food online, and it's generally someone else other than myself who is picking up the food. I will place the order then call my husband to pickup the food, I've also had a sibling pickup the food, I've picked up the food myself, and my son and a friend has picked up the food a couple of times. With that said, when someone else is picking up the food, they don't usually know what all sides is supposed to be in the meal, therefore, if they did check, they really wouldn't know what all to check for. Again, the food is usually delicious, and if I were writing a review based on that alone, it would be a much higher rating, but this is an overall review of my experience with this location. The last thing I will add is this, because we live so far away from our closest Boston Market location, it's much too far to drive all the way back to have the order fixed. I've spent a lot of money at Boston Market (we've eaten in the restaurant 10-15 times, and I've ordered "to go" in the restaurant a few times as well), we really like their food. It's the next best thing to a home cooked meal, so if they could just get that one thing together, they would be a 5 star restaurant! When people pay good money for a good meal, they should expect EVERYTHING they ordered to be in the bag when they get home. Fix that, Boston Market (Washington St, Indianapolis, IN), and you will be a GREAT establishment! For me, that is your store's only downfall. It only takes a few seconds to check the order and make sure everything is there. For now on, I will check the food before I leave the store. I've finally learned my lesson! I'm losing too much money and have never had one ordered fixed/replaced. I really hope they can work on this, and get that together. If this improves, I will write another review and make it a more positive review, with a much higher rating! Thanks, Angela
I just moved to Indianapolis and decided to try Boston Market for the first time. I work in Cherry Tree plaza so I visited their location there. From the moment I walked in, to the moment I left, I was impressed. I've sampled all of the restaurants along that strip, and this staff is miles ahead in service and guest satisfaction. They engaged in conversation, explained the menu to me, and even walked me to my table. One of them was Jordan and I did not catch the other two girls' names. The food is restaurant quality with the speed of a fast food joint. I will be back
The service and food here is always wonderful. My favorites are the chicken and creamy spinach.
Always friendly, always tasty and always a bit pricy.
The food is never reliable to be hot but the staff are very friendly.
This was supposed to be a quick bite for date night and very quickly turned into a place we intend to frequent more often. Great food. Plenty of variety.
Our first time here and it was amazing!! Sweet potatoes were to die for! Great service made the experience even better! Will be back
The food is too greasy.
Patty is awesome she always has a smile on her face and loves to help.
Used to be good now horrible. Got mashed potatoes without gravy even though it was on the receipt. Never got the extra bread and the there was barbeque sauce smothered all over my rotisserie chicken. Won't be back.
Got a 4-person sliced turkey meal to go. Food was hot, tasted good. Staff was helpful. Would return.
Overpriced good home cooking kind of food. Recent visit they were out of meatloaf, what I was craving so we left.
After years of not going I decided to give it a try again... It was delicious
Very small portions, lacking flavor, & over priced for what I got.
Great place to eat! Fresh, hot food at a good price. Staff is friendly and happy to serve you. You can eat in or take food to go. I just love Boston Market!!!
Food was alright, nothing special, but not bad. The highlight was an employee named Patty. She was literally the most friendly person on the planet. She obviously loves people, and she makes you feel very well taken care of. I would literally go back just for her. What a sweetheart. She deserves a raise!!!
Chicken was so good! Service was great! Steamed "fresh" veggies are the only thing that need work!
Home cooked food fast, hot and soooo good! The rotissarie chicken is seasoned to perfection and so tender and I love the creamed spinach.
this is a wonderful place to eat whit the family especial on Saturday buy 1 and the second meal is 4 free i love it
Love the food. But higher than other fast food options.
I love Boston market
Bought. Cornbread delicious.
Loved this store. Good customer service.
Not great. Place was packed. When I got home and found the potatoes not cooked, and got no gravy. I was very disappointed.
Brandi was cool under pressure, though things were busy she was helpful and pleasant!
Kind of expensive a bold of chicken soup! but service was good. I will going to others for the soup.
Always a great Thanksgiving day feast.
The food at Boston Market is usually perfectly delicious, but this time I must admit I was a little disappointed. We ordered two of the prime rib dinners, and much to my surprise there were two pieces of prime rib included in each dinner. We ordered two dinners, two large extra sides, and one large Brownie dessert. In regards to the dinners; the top piece had the normal amount of fat expected in that specific cut of meat. There was no problem in regards to the top piece of meat. However, the bottom portion of "meat" that was hidden from our site was all fat. There was no meat at to be found. It was all fat. That hidden portion of meat in both separate dinners went from its carrying container into the garbage. There was no way of salvaging any portion from the meet at the bottom of the dinner. It was 100% fat, and gristle. The prime rib was extremely salty as well. Just a suggestion as a customer who truly enjoys Boston Market with the exception of this experience. Please cut off some of the fat should you have this specific cut of meat in the future included on your menu, and allow the customer to put their own salt, and pepper according to their taste. I must admit I was extremely disappointed to see so much fat that wss completely hidden on the bottom underneath the mostly meaty portion of the prime rib, & camouflaging what actually was under it. We both had to dispose of our second slice of prime rib beneath the good piece of meat on top of each dinner. We both felt cheated, and a little surprised. Outside of this specific experience at Boston Market the food is usually perfect, and we both look forward to dining; or bringing home Boston Market. If in the future the prime rib is being sold at Boston Market my suggestion would be to cut off some of the excess fat, or at a minimum let the customer see approximately how much fat will be included in that particular piece of meat. Allowing the customer to have the option to choose one of your regular meals served at Boston Market as an alternative to the prime rib offered by Boston Market. It's not pleasant to come home ready for dinner only to find out you have to discard most of the meat included in the dinner. This time the dinner was very disappointing, but the staff as usual were wonderful. The quality of Boston Market during the past years have been excellent. Please keep up the quality of your product, and not skimp when it comes to your customers. Thank you for requesting my review.
Food is ok... The issue with this place is: Staff seems to be bothered waiting on customers. Everyone is robotically busy. Manager seems to be doing a lot of running around, wearing a lot of HATS/ roles. Little team work. Obviously sign of the times... Minimal training from the corporate level. But again food is ok
We enjoyed a wholesome, hot chicken dinner with mashed potatoes, green beans, Caesar salad, cornbread, and brownies. Pickup/take out was a breeze, the restaurant was clean, and the kitchen was in plain view. I will ordering from here again soon.
Always crowded because of slow service
Great service...love the garlic chicken
Great service very fast
The people here are always friendly.
Clean dinning and friendly staff.
My Favorite place to eat.
Convenient and friendly service
Excellent meal and excellent service!
Good quick meals for the family
This place is great. Best Boston Market by far, but also one of the best "fast food/chain" type places ever. This location is well managed, super duper clean, and friendly. The staff is incredibly professional.
Best food around
Really didnt want to do this, But my Chicken Was undercooked when i asked for Dark, Spinish tasted Weird and after spending 10$ i couldnt even get a cup for a drink
Great food and friendly staff
FOOD is. Wonderfu
Anthony helped me when I visited. He was polite and friendly. He also recommended the red skin potatoes which was really good. Clean restaurant ,solid staff, good customer service, food perfect temperature and tasty.
The staff is so polite & the food was good! What more can you ask for. Good job guys!
Just like others Boston market.
Better than a burger she'd friendly service
Great Dining Experience
Quick but sometimes not clean
Love the food wonderful service
This food is for people that have never had a good home cooked meal or a happy thanksgiving.
Decent meal for the price
The employee Michael is the BEST! Professional and courteous! He keeps it moving if he is not there lines begin to form
First time coming to Boston Market and it was good, the staff was friendly and the line went by pretty quick. The prices are decent for the amount of choices you get. I can’t say for sure that I’d come back though, I feel like a lot of other places are better.
Good food, that's not fast food. Reasonable prices, always clean and rarely busy.
The people and scenery seemed good. The food was ok.
Love to eat hear...
Boston Market is always soooo good!
Pleasent, a little noisy. They now have roasted potatoes which are very good.
Food and service was great. The restroom could be a little cleaner.
Love the place, the workers are really nice Everytime I come in there they're smiling and just being nice.
Great people food was fast and fresh, out of the four store nearest me this one 4me Saturday night
My sister and I were at the store tonight. The staff was very friendly and nice. Service was fast!!!! Loved this place!
Great service good food
Fast friendly great food
My son and I go to this Boston market often, the staff is so friendly!!
This location is disgusting, and the employees act like hood rats, smashing in car windows at 3 am and moving peoples personal paperwork. They toss bags of trash behind cars in the parking lot and blame locals from the neighborhood for it. I have filmed them doing these things. But try and call the owner? Man does not care this stores employees (managers too) act like this is their gang turf. Utterly disgraceful.
Don't like the food
Unfortunately this location consistently underperforms the vegetables are consistently undercooked usually end up being crunchy like the mixed vegetables almost broke a tooth trying to bite through one of the carrots and the potatoes are usually undercooked or overcooked. I was there last Friday and the chicken was dry so this location unfortunately never does as good as the prices corner location
I am a foodie. My favourite dinner spot
Very nice place to eat tasty and delicious.
Good food and fast service.
Good food & selections. Usually not crowded & eat in or to go.
Great place for a good meal
Under staffed but food was good. The Prime Rib is excellent and very affordable
I liked the food
Excellent homestyle meals!
Awesome fresh tasting. A little expensive.
Food was ok
I eat there 2X a week. Only thing the menu small and they rarely change the sides. Could have a special side of the week which is different from the normal sides.
Mac and cheese was runny meatloaf good service good
Busy but good.
Always receive good, friendly service when we visit!
Food was good. Blonde lady that waited on us was a gem. So nice, friendly and up beat. Great experience with her.
They were out of damn near everything. Chicken, mac n cheese, yams, corn. I TRIED to make an order only to be told they were out of almost everything I wanted! Then was told if i didnt like it KF. is down the street! Won't go back. Not even for the holiday meal which I purchased last year both Christmas and Thanksgiving! I WAS A LOYAL EVERY FRIDAY CUSTOMER! ILL EAT KFC!
Good food and good service. I don't go very often because of price. Over $11.00 for one for lunch.
I like the Chicken Carver.
Food is always good. I love the sweet potatoes.
Loved it everything was hot and delicious
It was enjoyable
I really like the food here. And you can't beat the service at this location. My wife and I visit here probably once a month and they remember us and even remember our order preferences. The only thing that messes with my mind is that every time we visit the food is a little different, sometimes even slightly cold when it comes to the sides. When the food is fresh and hot it is hard to beat.
Excellent customer service. Good food
I love this place. The customer service was amazing and they took care of you like family. The half chicken was delicious
Clean place nice people
Not enough herb flavor on the garlic and herb chicken
Food great n hot . Service was excellent and welcoming. Definitely will b back with the family
Terrible and the gentleman at.the register walked out to see how everyone food was and if they were satisfied except me. Will not go back.
Great, fresh food.
Customer service was awesome! Everyone was very friendly!
The chicken was overcooked and creamed spinach was old and matte of fact I was not happy and will never return
It was alright but the time is was in there they had no heat and it was freezing in there and still making the workers work in the cold place
Quick service, friendly staff
Good service and food
Love this restaurant, always get excellent service and food is always fresh
My wife ordered 2 half chicken with garlic dill potatoes and mixed veggies. I was not impressed with the chicken it was dry and salty. The veggies were salty also I think it was garbage warmed over. I have been here before an gotten great food what happened this time I don't know? Maybe a good shake up is in the works.
Very clean and extremely awesome friendly service. Patti is such a fun and pleasant person!! She walked by and checked on us often and had our 2 yr old son really loving her. Everyone seemed to be enjoying working. This was my first time to a Boston Market and we will be back. The food was incredibly good.
Popular with the police and with a friendly staff.
Had the Chicken Pot Pie and it was really good. The employees were really nice and helpful.
They're cornbread is the best.
The food is great and the workers are so friendly. My family and I always enjoy visiting this Boston Market.
Love the lady that works here
Patti is great
We recently went to this location and were blown away by the service and the selection of allergen free items. I can't have gluten, soy, dairy, and a number of other things. I was able to have the chicken, 2 sides, and corn bread! That's almost unheard of with my allergies. The only thing they need to do know is expand to southern small towns like Waycross, Ga.... Where we live.
Always nice always fast and always good
Best food in the world
Food is good. Good service. Good attitude!
We ordered 2 meals they were cold potatoes was hard sides dry chicken undercooked night shift leader was rude and refused to remake our order.. never will I ever eat Boston market again in life..
Place has good food although prices than KFC but healthier. And offers better side items.
Expensive price for not so good food.
we all know you get what pay for ,at this Boston market,it was all bad .They are horrible on service and food was not hot ..it was poor service..go to Mc Donalds ..
Great food, good service
People should give more credit to this chain. It is decent food at fast food prices. This location tends to get packed from time to time.
Awesome service and food
Extremely kind, professional staff.
Grew up on Boston Market. Sad to say quality has gone down and prices have gone up
Quite tasty. Had the rotisserie chicken ceasar with corn bread on the side. Very good and very filling. Staff was very courteous as well.
Yeah my mom said the food didn't taste great meatloaf with very dry and it tasted disgusting
other than the cleanliness the food is great but the cleanliness of the establishment needs a little bit more attention a lot more attention
Always very good food and clean restaurant
Over Priced , smaller servings and only 2 employees with a 30 minute lunch break ... You will be late back too work ... Pack your Lunch !
Good food and fast service
Only way to explain my experience at this specific location is wow. I normally eat Boston Market from the location in university plaza but i happened to stop at this one. There is a super knowledgeable guy who works here that can easily recite any meal ingredients off the top of his head along with the specials and i wouldn't be surprised if he knew some facts about me... sarcasm. In all honesty, this guy was amazing. The portions were hefty and the chicken was finger licking. This location may also participate in deliveries thru grub hub.
It's your average Boston Market. The food there taste just like any other Boston Market. The restaurant was extremely clean & they were extremely busy but their customer service was very very slow & on top of it a few of the employees behind the counter were calling a fellow employee not by his name but as "white boy" & I had to ask the employee handling my food to put on a pair of gloves on. Then I looked around & that's when I noticed that every single employee scooping & handling food wasn't wearing gloves & none of the employees we're wearing a hairnet the guy cutting the meat had facial hair and no beard net on so I only got a soda and a brownie then I went to McDonald's
My spicy chicken was delicious!
Was nasty it didn't even taste the same did meatloaf everything else was fine but that Meatloaf was horrible I would never go there again and Order meatloaf I used to be so good
The best homestyle meal...Staff is always polite and very helpful...Claymont Delaware
Portions are small for the price charged & now they're charging additional money for one of the sides that comes with the meal!!!
Customer Service is non existent, there was no acknowledgement from server when I approached the counter. When I asked a question there was no verbal response, just a head nod. Chicken was warm, not hot.
(Translated by Google) Very good (Original) Muy bueno
Well staffed most of the time a bit upset about the hike on certain sides. But other than that service is good as usual
Unbelievable Chicken salad! Great chicken! Great customer service
I asked for my senior citizen discount. I never got it, although they do offer it. The food was ok, not great.
Best Creamed Spinach ever!
My pot pie was delicious! Fast service.
It was decent spread. A little pricey but tasty.
You must try everything! It is all so good!
Get the prime rib. Really very good for the price. Hope they keep it on the menu
Fresh clean environment extra curtious staff
I love the food we don't have these in the south so to come to my hometown and be able to come eat at one of my favorite spots. I only gave 3 stars because I didn't care for the person preparing the plates. She was very impatient with my party of 6. My family is from the area and this was their first visit so they were asking questions and she was very short. 3 starts for great food minus two for customer service lacking in certain actions. The girl at the cash register had a better attitude so that made up for the other lady's nasty attitude
easy for a quick great dinner friendly help
Best roasted chicken ham ribs everything
Perpetually dirty. I don't know how this place passes inspection , I guess they bribe people.
Comfort food when I needed it.
What's bad about Boston Market excellent food just wish the chicken was a little larger. Sometimes I wonder if they're serving pigeons instead because the pieces are so small.
Fast service very busy that day in and out 15 minutes
I like to go to there my favorite is the baby back ribs the service is excellent
It's a good restaurant, depending on how busy it is... During lunch rush customer service gets sloppy
Food was cold and tasted like it had been there since the morning. What makes it even worse was, I had a bogo emailed to me when I went to use it I had an attitude from the woman at the cashier. When I asked if they had more food cooking up they said "no what you see is what you get." This being said at 8 o'clock when they close at 10pm. Also had to ask for a drink with my meal which was never given.
Like the food
Wasn't at Boston Market lol !
Overpriced,and terrible food,never again,dirty inside,waitstaff moved like lazy zombies!
I enjoy their food especially the Cornbread....
Excellent food, and for such a busy store its amazing how they manage to consistently get the food out promptly, hot, and of consistent high quality. Very friendly staff as well.
Thank you to the district manager for solving a few issues we had, the food is looking good and the resturant is up to par. The night manger is a great guy. This resturant chain listens and responds to your issues of you contact them. This is a place to do business with and to bring home for events.
Walked in a hour before close and they were out of chicken and not making any more for the night. What a disappointment just get a rotisserie from Publix or Costco next time save your money. Everything looked like it had been sitting since that morning. Every time I visit this location they are out of something or your waiting awhile for it.
It was good
Sometimes the rotisserie chicken is done to my liking and sometimes its not. Specialty chicken is always $1.00 more than regular 3 piece dark.
Food is good
Good place to have a great healthy meal, with a decent price.
Great service. The lines are always long but they work together so well, the wait is short. The prime rib was excellent.
Very good food
Clean restaurant, friendly efficient service
I just enjoy Boston Market food
Boston market on washington street. Staff was ok. Ordered chicken ribs only got ribs on plate. Normally this chain is consistent with food and staff friendly. I'll be going to the one on Shadeland from now on.
Loved this place great people and service
Good healthy food. Good customer service.
The food is great and the staff is super friendly. I highly recommend this restaurant and this location.
Burnt rotisserie chicken and mashed potatoes received w/ no gravy. Trash
Consistently tasty, consistently friendly
The people working here are so so kind. The Boston market where my fiancé and I are originally from closed so we popped in here - and were so delighted by the workers and the food!!
Great turkey sandwich and healthy options
A bit expensive but worth every bite
Great place to eat
Never a unpleasant ordeal a Boston Market
Very nice staff and always clean. They treat everyone with respect
Great Place To Eat!
Me and my wife go out of out way to eat at this Boston Market. Customer service is amazing. Patti is a great asset to this company. Always upbeat and pleasant. They where training a new employee and Patti was very encouraging and nice to him. Keep up the great work!
Good food and very good service. I dined in and they even carried my food to my table for me. Staff was very nice.
This Boston Market has fresh meal options. If you buy a meal during the week, you will find a coupon on your receipt for a BOGO for the following Saturday.
My first time ever to eat here. The food was a bit pricey. The food servings were huge, reflecting the price. But still a bit spendy. There was an employee named Patty who was the kindness, most helpful employee I think i have ever met. I would defiantly go back here just to see her. But i may have to leave the kids at home (
I loved the people and the food was bomb diggity
I love this place. Friendly staff and good food.
Love it here. My favorite place for Mac n cheese.
Veggies were gross. Not very many vegetable options and no more green beans
They need to have fresh food out within 45min to an hour.
Professional customer service, and the food was good
The lady cutting the chicken had long hair not up off her shoulder swinging around while shes cutting the chicken...i am sure they have a policy about long hair....thats nasty...and the supervisor acting like nothings wrong ....gross
Super friendly staff.