I booked my wedding ceremony and reception with A Villa Louisa. I trusted that this venue would be nothing short of flawless and that they would be the best to deal with. My experience was the complete opposite. I was bounced around between the owner Asim, Harold, and Lana. No one was on the same page in regards to my big day. Myself, the coordinator, and my mother had confirmed with the venue on numerous occassions with email threads as proof our scheduling for for the ceremony rehearsal, setup time and date, and wedding date. The only thing it seemed like everyone was invested in was the money and not the outcome and success of my special day. Upon arrival for my ceremony rehearsal, not only was the grounds in horrible condition, flowers were literally dead or dying, flower pots were in the middle of the walk through aisle which elimated a thorough rehearsal that was planned and discussed with the owner, and no one was there at the premises to greet us. When I called the owner he mentioned that he left at 6pm when we have email threads and text messages confirming 7pm. Still with contacting the owner he did not come or have anyone show up to make the accomodations. This was not only embarrassing to me, but to my bridal party as well. We asked the owner if we would be able to set up the day prior and his exact words were "yes, no problem". Upon arrival of setup the ceremony area was in even a worst estate than imaginable. My mother and those who came to assist with setting up couldn't get a single thing done due to the condition of the ceremony area. There were no chairs, plants and filthy dirt on the ceremony stairs and walk way, gazebo had branches and stems all over it. The staff that was there knew nothing about my mother coming and stated that the owner never mentioned anything to them. These issues caused so may discrepancies and heartaches for my wedding day and family. I reached out to the venue with attached email threads, text messages, and ceremony photos and the owner failed to make it right by stating that he felt everything went smoothly (when he wasn't even there). I will never return to A Villa Louisa nor recommend this venue to anyone.