Reviews of Jackson Hole Express Lube and Car Wash (Car Wash)

Seth Van Huss

Awesome people! I'm 1500 miles away from home and blew a head gasket and they saved the day. I was under a time constraint, so they pulled me right in, got me out fast and helped me get the temporary fix from Napa across the street in.

Austin Cochran

Was in and out in 20 minutes. 4 stars for the price. 64 bucks for a regular oil change! Ouch

Jill Brewton

Excellent service, very skilled knowledgeable employees.

Noah Jeffrey

Very professional service, just a little expensive.

Sarah Ernst

Friendly and helpful folks!

Jerry Fasy

Not sure why I go to this place. This last time they forgot to tighten the oil filter. Luckily for me I decided to rent a car for a 400 mile trip at the last second. Otherwise I would need a new engine.

William Merrill

Had the oil changed at in Idaho Falls the previous afternoon and when we got into Jackson this morning we noticed it leaking. Express Lube got us in and found that the drain plug was loose. Topped us off and tightened up everything. Quick and efficient and excellent sevice. Highly recommend using them.

Autumn Perdew

Fast, super friendly service and knowledgeable staff. Great job guys!

Alan E Piña Cordero

Good and fast service, I found fair priced an oil synthetic change

Anonymou s

$174 just for a synthetic oil change. Charge $30 for oil filter alone, then an additional $38 just to install an oil filter?? Really??? Don't think anything else has to be said.

Gavin Caverly

Over priced, and they tryed to nickle and dime me. If i would not have been stern and told them OIL CHANGE ONLY! They still tryed to replace air filter and rear diff fluid even tho both were fine. Manager was excelent but the employees didnt have a clue what there were doing. Double check ur fluids before driving far.

Virgil Ayala

Called in just around 2pm asking if they had availability for an oil change. They said to bring it on it, that they were open and have availability. 45 minutes later, I arrived to drop off the vehicle only to be told they were done with oil changes for the day and the best thing to do is to come by Monday morning at 8am... why would you not have mentioned this when I called if it was so close to your closing time? The lack of concern really rubbed me the wrong way. There was a friendly dog though, so the trip wasn’t a complete waste.

Chinmay Dhekne

Very slow

Sarah Kennedy

Super fast, while-you-wait service. In and out in about 20 minutes. One of the more affordable options in Jackson for an oil change.

Fred Pettis

Service has been good the several times I have went there. They also identified a slight oil leak that I later fixed myself. I do agree that the prices are higher than what I can get in other areas.

Terry Milan

Very expensive. Charged for a 100 point inspection when all I needed asked for was an oil change. Quick lube places DO NOT hire mechanics. It's like going to McDonald's and expecting a chef. They over charge customers.

Ann Wawrose

Really friendly people but man are they bad at what they do. Not only did they fail to tell me that they jumped my car to move it into the garage (as a result, I didn't drive it around enough to get the battery charged again) they also charged more than the Subaru dealership for a synthetic oil change. To top it all off, they looked and failed to find the nail in my tire that was causing it to slowly leak but the dealership found it and patched it in about an hour and for about $30. Long story short: If you have a Subaru, take it to the dealer here. They're much more capable and can change your oil AND rotate your tires for what these guys charge.

Whitney Stradley

This place is awesome! I am from out of town and needed an oil change! They were the friendliest people and they changed my oil in less that 20 minutes! Bonus - the owner has a dog! Highly recommend!

alan grissom

I ran through the wash, drove into town, got out of my car and you couldn't tell it had been washed at all. Only my windshield was cleaned by their auto wash. I tried to go back, but the oil change place was closed.

Ryan Castagno

Well.... used them for years but this did it for me. Asked for an oil change and fuel filter change on a truck. Not good when guy behind counter starts off with "Oh boy we did a lot for you today". Bill was $450.37 I'm looking for a new place for oil changes

SusieMike Kelley

I called early in the morning to see if they could change a fuel filter in my truck and also tell me what the engine light on the dash meant. John quoted me a price for each. They took me in right away when I got there and did the work at the quoted price. I would certainly recommend this place.

Victor Russ

Dirty car for 10 dollars, do not waste your time and money, its dirty like it was

shane fischer

Stopped in today for a oil change only. Got a price for a oil change for my 4runner. They told me it would be $68.31 6-7 quarts of oil. My vehicle only requires 5.5 quarts of oil with a new oil filter.

Mr4433

Terrible.

John L

John and his men changed oil and filters on my Duramax in 15 minutes. I had no problems.

megan kohli

Conveniently, my car took 5.1 quarts which meant an extra $20 for .1 quarts of oil.

jodi trujillo

Only did the car wash service. But paid for the works and came out with my car still dirty!

Henry Gonzalez

$90 for a regular oil change definitely avoid this place only go there if you want to be ripped off

Bill Mootsie

I was driving through Jackson Hole in early Sept 2016. I had no plans to spend anytime there if it weren't for a problem with the USPO forwarding my mail (its preferred forwarding system is a disaster). Anyway, locals said Express Lube was OK, but I felt charging me $111.94 for an oil change was too much, but then again, I was driving through and needed an oil change. BTW: check the invoice ... item 18 misspells "quality" as QUAILTY. Dan Quail maybe quail hunting :-)

Kory Martin

oil change went well. took longer than expected

Patience Lamb

They did an excellent job on my 1998 Jeep Grand Cherokee. The workers walked me through the components of my vehicle while the woman working the front desk was very hospitable.

Tim Buckley

So, just to let people know, I brought a new car, recently serviced at dealership to get a quick oil change, total bill $150. Absolute rip off, money better spent on lottery scratchers. The scam here is that they charge a 49.95 fee for the vehicle plus the oil change. Be warned, save your money and go somewhere they don’t blatantly rip you off.

Tom Torres

Cold in lobby, not real personable...

Vanessa Eaton

Fast service and took care of what I needed. I only wish they had disclosed the cost of the transfer case fluid change before doing it. It was something I needed done, and would have paid for it regardless, but it always leaves a negative vibe when a customer finds out afterwards that it was more expensive than they imagined. Something I think most mechanics run into, and something I should have asked myself. 9 times out of 10 I don't like mechanics because they aren't upfront with the price, not because they charge that amount. I would go back here if I was in the area and in need of another oil change, the service was quick and efficient.

Wandajean Jones

Fast, friendly service. They were even kind enough to recognize my husband as a veteran. Thank you so much.

Kip Hunsinger

Top notch shop. On road trip through the west, and needed differentials and transfer box topped off. Got me in, added proper lube, and gave great service!

Ralph Cordell

They changed my oil and 2 days later my oil light was on, I added 4 quarts before I saw oil on the dipstick. They failed to install a new gasket on the drain plug, I was losing a quart every 40 miles. The manager John is a good guy, the crew sucks. John fully refunded what I paid for the oil change, changed the oil again, and paid me back for the 4 quarts of oil I had to add just to make it back to their shop. John is the only reason they got more than one star.

Nick C

Outrageous prices. Will not go back.

Poochunit

I was on a roadtrip this summer from Massachusetts, which they could clearly see from my plate. I stopped here to get an oil change and they managed to not only not put enough oil in, they FILLED my transmission fluid to the brim which almost caused my car to break down across the country. I later figured this out and had to go to another shop to fix it. And this sabotage cost me an arm and leg. DO NOT GO HERE. SAVE YOUR CAR AND YOUR MONEY. DO NOT ENDANGER YOURSELF. PLEASE.

Kim Shirley

I was in town for business and realized I was overdue for an oil change. Going over the pass from Tetonia to Jackson 5 days in row is enough to make anyone worry about their performance of their vehicle.... So I pulled up, got right in and got tremendous service. Everyone was nice and friendly and helped me out. They checked out everything on my car too and gave me such piece of mind knowing my vehicle was running as it should. The price was just right too. Highly recommend this company and the fabulous people that work here!

Scott Sorel

Excellent service, quick, and right to the point. Being on vacation and needing an oil change in the mountains was a hassle until I found this place. Highly recommend.

Angel Wise

Great service. Fast. Prepped my cat perfectly for a road trip. Even washed my windows!

David Swift

They crammed an incorrect -- by far -- air filter into a friend's car leaving a huge gap so Wyoming dust and Utah sand could find its way to the piston and valves. Testimonials from other friends: -- They broke a $350 sensor on an Audi, promised to pay for it, then reneged. -- They overtorqued a drain plug, causing all the oil to slowly leak out on the drive home. JH Express Lube's malfeasance is well known in town. If you are a traveler, you use this place at your own peril. You want Shervin's, aka Independent Oil.

Laughing Buffalo

Gets my car the cleanest in town

Agustin Tajch

Fast, friendly and good service

Stefan Mühlbauer

Finger weg, hier wird man einfach nur über den Tisch gezogen. Ich habe klar zu verstehen gegeben, dass ich lediglich einen Basis-Ölwechsel an meinem Mietauto haben möchte, durchgeführt wurde jedoch ein völlig überteuerter Komplettservice, den ich wohl oder übel bezahlen musste. Darüber hinaus waren sowohl die Wartezeit als auch die freche und unverschämte Argumentation der angestellten "Vorzimmerdame" auf die Frage warum ein kompletter Service durchgeführt wurde völlig ungemessen. Ich kann nur jedem, der in diese Gegend kommt, wärmstens ans Herz legen, hiervon die Finger zu lassen

boris homa

Ok