Dear River Falls Car Wash:
This is just a quick note to say a big "THANK YOU" for your help a few weeks ago (July 2019).
If you recall, we were the family of 5 in the dark gray Dodge minivan that pulled into your car wash while on our summer road trip. Unfortunately, one of our children had become carsick as we were traveling through Wisconsin on our way to Michigan (and eventually back home to S. Florida). We were a bit desperate for help. Anyone that has ever had to clean their vehicle after a child gets sick in it knows that it is not a pleasant nor glamorous job. (First rule of traveling with kids in a car: Bring a bowl for them to throw up in! Why we left our bowl at home, I don't know...anyway...). As we were far from home with no equipment to properly clean the van ourselves, we happened upon your car wash and you came to our aid. You directed us to the restroom where we were able to clean up our child, and perceiving we were a bit stressed by the situation told us to relax in the waiting room. Then, you proceeded to personally clean and shampoo the interior portion of the van that was affected. When you were done, it was like the incident never happened. You ran the van through your general exterior car wash for good measure and your crew cleaned the windows, dash, etc. In about an hour, we were back on the road with a clean van, a happy family, and yet another crazy road trip story to tell when we got back home. You could have charged us $$$ as we really didn't have much of an alternative, but your price was reasonable and in line with what you list on your webpage (which we didn't have access to at the time).
Your fair and honest service and overall kindness were (and still are) much appreciated. Though we didn't stay very long in Menomonee Falls, we certainly left with a great impression thanks to you and your crew at River Falls Car Wash. May God bless you, your business, and your team for years to come!
Sincerely,
Matt from Wellington, FL