Reviews of Expressway Carwash (Car Wash)

3 Chaplin Road, Morgantown, WV 26501

Average Rating:

DESCRIPTION

We offer you the opinions of people who purchase the products and services of Expressway Carwash (Car Wash) in the area close to West Virginia.

At this moment this business has a rating of 3.5 stars out of 5 and that rating has been based on 60 reviews.

As you can read, its rating is good, and it's founded on a very high number of scores, so we may conclude that the evaluation is quite credible. If people have bothered to value when they are pleased with the business, is that it works.

As you know, we don't usually stop to write evaluations when they are positive and we usually do it only if we've had a problem or issue...

This Car Wash is included in the category of Car wash.

Where is Expressway Carwash?

REVIEWS OF Expressway Carwash IN West Virginia

Catharine Sauvageot

I haven't had any problems, except the lines can get long. I get the wash and inside detailing. Don't have a lot of experience with car detailing but they do a better and faster job than I would. My car is never super dirty, so the drive thru gets the outside clean. Whatever soap and wax they use, seems to repel dirt and stay cleaner, longer than other car washes. Everyone is always nice and polite, and have a waiting room with tvs for the detailing part.

Joe Price

Supposed to be open until 6pm, traveled an hour for a interior detail they shut the lights off at 3 o’clock and told me that they decided to close early and I would have to come back the next day.

Josie Patton

So happy with my experience! It was my first time ever going and I had no idea what I was doing but it was a breeze and the workers were extremely helpful to me. Once I made my purchase at the car wash, I went up to the detail center and got some advice for the inside detailing of my car. I was prepared to pay whatever I needed to as my car was a disaster. The guys were so helpful and considerate! And as for the final result of my car....... AMAZING. Looks AND smells brand new! Totally worth the money and the time. I was even able to leave my car, run errands as needed, and pick my car up later. I will definitely be a repeat customer! Also, these guys need tipped for their hard work. I learned later that there is a tip jar in the waiting room of the detail center. WORTH IT!

Lisa Abraham

Vanessa S.

Best detailing job done will fit any budget. I run my truck trough here weekly and have it detailed about every 6weeks.

Jennifer H

Had my jeep washed and detailed first time. Personalized tire cover fell off. Called 3 times as i live an hour away. No return calls after leaving specific details. 2 weeks later i get back to Morgantown, guy remembers it and its gone. They throw your stuff away, no return calls,. There are 4 places they store the 100s of car pieces, window covers, plates , personalized items. Go get your stuff they have no respect for your items.

David Carpenter

This is the only place I take my cars to be washed and taken care of! Jay, Brian and the rest of the crew have always treated me and my vehicles with respect and I will always recommend them to people when I’m asked about who details my cars and trucks! It doesn’t matter if you bring your daily driver or a show car, their attention to detail is unmatched in the area

jef postlethwait

It's the only automatic car wash that does a good job. They have a great variety of cleaning to fit every budget.

lucio izguerra

Went in for a full detail inside and out and for the price I payed For it I was extremely disappointed

Brian Plum

Does an awesome job and great service

Colton Mays

It’s an ok carwash. If you’re looking for cost efficiency, look elsewhere. The car comes out fine if it’s not too dirty. However, if you have bugs or any reasonable amount of mud, forget it. Almost every time I’ve been through I’ve had to get my car redone. Sure I won’t have a perfect car, but it’s kind of ridiculous that some changes haven’t been made to fix it. Now for the detail shop. The prices are a little out of whack. The service is good. But the prices are just illogical. You can get a $15 interior (doesn’t include the price of your wash) which does a decent job. But the $59 interior does all the same things. I’ve watched them do the same thing for both interior packages. It includes your wash and some tire shine and that’s all. Overall, if you did the same with a $15 interior and 12 dollar wash, you’d only pay $27. And all you’re missing is a tireshine option. When I asked the young gentleman what the difference between the two interior packages were, all I was told is they spend more time on it and blow air.

Helen Harmon

Was a waste of money getting my car wash there there is still dirt on my car everywhere, and it wasn't that caked on I could run it off with my finger. Opted for the highest Express wash and it was a total waste. NEVER come here.

Abdulaziz Almobarak

They care

KJ

Went to expressway car wash today and omg! My car looks Like it’s brand new! I got the express interior and express wax + it’s a great deal and I think you definitely get more than what you pay for! They take their time and pay attention to detail, the manger on duty even comes and inspects the work and will have the guys correct anything before they turn your car over. Professional and polite, I recommend everyone come here to get their detailing done!

Cristina Miller

This place is the worst! I got the 4 dollar extra attendent prep and the bald guy halfassed half my car as quickly as he could, and sent me on my way. When I tried to get ahold of the number, I was told to just come back and get another wash. After the service I experienced, I don’t want another wash, I want my money back. But this business doesn’t work like that. You’ve been warned!

Vicki Allen

Second time at express car wash and they never disappoint! The staff pay attention to detail and are professional and polite. Upper management inspects the car before they hand the keys to you! Excellent service highly recommend!

Jason McKibben

Good job for a quick wash. I have not used their detail service but the drive thru tunnel does a good job.

Bob Richards

Has gone downhill since it first opened. The regular wash doesn’t even clean my car without the attendent prep option. Definitely a shady business ploy. Be careful!

AJ Ayersman

Ryan Dublin

Use to be the best car wash around but now the prep attendant does a half ass job and none of the vacuums seem to work.

Joseph Coburn

Excellent Job

Sarah Carr

The automatic wash is good for an automatic but I was so impressed with the waiting area while my car was getting detailed. There were cartoons and toys for my toddler and a nice changing table in the bathroom (which I was surprised to find). The prices are great too!

Jordan Bennett

Ive been here multiple times, usually once a week. Most of the time it does fairly well for an automatic car wash. Dont waste your money on the attendant prep if they're even slightly busy. They'll rush through it and it wont make much of a difference. Other than that, no complaints.

Becca Li

Jesse C

Great place perfect. The guy zach there is so dang professional. Amazing man he is

Amanda Riggleman

Fantastic Service! The automatic wash is very good, but the little extra I paid for detailing was so worth it. They have many detailing options, and as a first time customer, I went with the minimum. My Mom and I just kept talking about how nice my car looked when they finished. I've been to many car wash facilities like this one over the years, but Expressway was BY FAR the best. The waiting area is nice with clean bathrooms. And the employees were very friendly. Highly recommend!

Dan Taylor

Had to take the car back to have it redone and we paid twelve dollars the first time. Didn't get the car clean at all. All they did was spray soap and water on it and nothing ever touched the car to get the dirt off. We paid more for tire shine and when we asked if it did that and the guy said slightly. Amazing! Never go back!

Brooke Holford

My favorite car wash of all time! Doesn't touch the car so it can't scratch it!

James Brown

Could be better, could be worse

Elizabeth M

I completely understand things malfunction, but when you are in line and the next to pay, and your attendant tells everyone in that line that they have to back up and get in the other line, instead of working the cars inline, and then when you question why you have to get in the back of the line behind 10 other cars, and all they can say is "it's not my fault they got in a different line" then walk off, you have a very bad customer service problem. I will not be using your services again after being treated like this.

Will Rhee

Best car wash ever. I've used car washes all over the country and this one provides the best customer service I've ever seen. Some of the negative comments are very unfair. Whenever they know about a complaint, they do everything they can to make it right. Just let them know and they will make it right. They're not just trying to get your money. They have a very logical and practical system of routine car washes and detailing to keep your car looking brand new.

Julia M.

Zach the manager is wonderful! Made my husband’s car look great! Excellent customer service.

Mikaela Argyrakis

I haven't used their detail service, but I bought the 12 dollar wash, and the basic wash at other car washes do a better job. My car is not clean.

Insu Hong

Worst auto car wash ever. Still see dirt on the windshield after the wash.

Jerry Israel

Nice work. Only observation is that 15 minute interior detail is only true if no one is ahead of you. For actual wait time, multiply number of cars ahead of you by 15 minutes each.

maen alkhamis

My jeep was in a really bad condition, really dirty and muddy, I got the 99$ package. And they got it out as brand new, I used to hate my jeep, but now I really love it! I was worried to get my Porsche in, but now I definitely will.

Greg DeCristofaro

Great job on my very dirty car.

MattMan Sanders

Probably the best car wash in town!!!!!

Chris Sullivan

Melissa Reynolds

My van has been a source of constant stress in my life. The guys were kind and courteous and went well beyond what I expected. I feel like a huge burden has been lifted from my shoulders. Worth every penny and I will definitely return.

RICHARD SHIELDS

Zachary Edinburg

Too expensive for bad wash

Hannah Maguire

I've been a customer for about two years and I've never gotten anything but above-and-beyond customer service. Highly Recommend!

Jared Jenkins

Mistie Snider

They are very friendly and thorough with taking care of your vehicle! Would reccomend them to anyone.

Carol Nowery

Only place in Morgantown that I get my car washed, today I tried the 15 minute express detail...looks like the day I bought it! Great job!

jason turak

Best in town

Angela Pelehac

Short and overpriced. Paid $12 for the highest value car wash and it was not effective. Overpriced for a touch free car wash. Probably could have gotten my car cleaner with a regular hose. Disappointed.

Sandra Ciarmella

Best place ever to get your car detailed. They do an excellent job on your car!!!

Abdulrahman Almansour

Couple weeks ago I visited this place for (15 minutes detailed interior and exterior) and it was kind of reasonable service compared to the price. But this time I paid $59 for (45+ minutes detailed interior) and they finished my car with less than 30 min!!! When I asked they said they car is small and does not require long time (although I noted on some spots that were ignored), when I look inside the car I swear it is almost the same, if not less cleaner, than the than service I got for 15 minutes, which again wasn’t fantastic. In fact the place was busy so they had to get rid of the cars faster. My point is, if I had a garage I would buy all necessary equipment (which won’t cost me $40 and could be used more than once) and clean my car myself. If you really feel you want to go their, don’t have high expectations.

Cody Benoit

Love them! They did a great job! Unbelievable customer service. There was an issue with the hot wax and they immediately resolved it for me. Thank you!!!

Christi Bowles

They did an amazing job for me this afternoon! My car was a wreck after a summer with three small children, and in the time it took me to walk the kids down to Sheetz for a snack, they had my car interior so clean. They even wiped out the cup holders on my kids’ car seats!

Meridith Q

Trevor Mcdaniel

When I arrived the manager said it would be 20 minutes to get my car through. Ended up waiting an hour and 15 minutes because they put other vehicles ahead of mine. Very unprofessional and inconsiderate. When I asked how long it would be the manager yelled at me telling me to wait and it will get done when it gets done. I gave it a shot and it was a very disappointing experience. I will never return to this detail shop and I would recommend finding someone else to clean your that respects the customer.

Hussam Al-Fahar

PLEASE READ! This place is filled with racists. I have heard racist and horrible things said about Arabs who come here. The staff make joke and talk down, and even complain about arabs. Don’t give these racists anymore money and please spread the word. If you dont believe me, just listen into what they say next time you visit

Justin Hayes

Zachary Carper

Great place! Usually take the Jeep out everyweek and get super muddy. These guys always make it look new. No matter how bad it is. I've had the interior covered in mud too and they've fixed it right up.

Joscelin Fujii

I paid over 150 for detailing along with shampooing carpets, and seat cleaning. I just bought the car, and it was super dirty inside so I wanted it cleaned up so we could use it. They did clean it up a lot, but I was surprised to see many spots that were not clean, or even dusted throughout the car. I had them fix up some spots, but there was so many more spots that they obviously did not clean and I did not want to stay there for the rest of the day telling them what to do, so I figured I would just go home and do it by myself. The customer service was great. They were all very helpful and kind. I am sure they would have continued cleaning the car as I pointed things out... I just think they need to be trained to pay better attention to detail, so they don't have to redo their job in the first place. Also something else that bothered me, was that Halloween was playing in the waiting room, and the TV is in clear view of the children's area. Maybe the kids area needs to be placed at an area where the adult TV is out of sight.

marlon clarence

Just got my kia Sorento detailed..the $32 combo package. I am extremly disappointed..still filled with dust by the steering, seats were not cleaned..trash between the seats in the front...I used expressway frequently for our vehicles...this is the first time I have not been pleased.

Leonard Becker

So the prices are a bit of a dispute. For the express detail you are adding that on top of what ever wash you get. Thanks for you are getting the $40 (ish) detail go for the cheaper wash since they are going to finish the rest. Other than that great place to get your ride cleaned.

Business Hours of Expressway Carwash in West Virginia

SUNDAY
10AM–5PM
MONDAY
8AM–6PM
TUESDAY
8AM–6PM
WEDNESDAY
8AM–6PM
THURSDAY
8AM–6PM
FRIDAY
8AM–6PM
SATURDAY
8AM–6PM

PHONE & WEBPAGE

Expressway Carwash en West Virginia
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