Reviews of Mr. Clean Car Wash - Frisco (Car Wash)

Kim Family

They don’t know how to clean car. Sloppy job. They didn't even touch the back seat and trunk. I wasted my money and time. I will never comeback here. Don’t waste your money too!

Deborah Peppard

I 've been a customer here for years. I like how they do business, the mgrs are very helpful, if I need something specific, I am always helped. I have a monthly bill, and it's the best money I've spent. Great place, clean and shiny car, Always‼️

Stephanie Shirley

Asked for a oil change and state inspection ONLY because I live in Smith Co. because they don’t require an omission test. When I received the bill and it had omission test on it. They refused to refund difference. State inspection only cost $7 and they charged me $25.50, telling me because I did inspection in Collin county they had to do omission test. No, they don’t have to, they can do inspection only but refused to make it right. If I asked for the wrong service, only getting inspection only that should be between me and my county vehicle registration office. They can’t dictate what I need because of what county they are in. They should have done only what I requested. Spent nearly $150 in services and they didn’t care.

Rebecca L. Straughn

I wanted to have my truck washed and then I was going to take it to have the oil changed... I was on my way down 121 so just googled nearest car wash and found Mr. Clean Car Wash... There was also a quick oil change place at the same location... A young man by the name of Nick took care of the oil change and was so nice...overall I'm just a static such a great place to visit great service in the lady at the desk was extremely friendly... Even the gentleman that began my car wash was just a delight... I'll be back I give it one thousand stars

Tom P

Best car wash in town . Very detailed

Eli R

Great value when you choose the $9 outside wash and dry (not on the board) with free self-use vacuum. With the interior cleaning package options the value is simply not good cause they never clean the windows properly or simply forget to clean some. Still, one of the best in Frisco but Allen and Plano have the best options

Melanie Flynn

Staff (specifically the manager) was rude and the car wash took off a piece of my front bumper. They did not clean the inside of my car very well especially under the mats.

Sherri Lynn Oliver

They did a good job on my car they took their time to dry completely.

Carlos Gonzalez

One of the best drive through car washes that does a decent job at cleaning the car!

Suvithia Watson

Got there at 1PM and left at 2:15PM nothing was done to my car accept for it sat in the garage. The girl that worked there felt so bad and she was very apologetic and said that on Mondays they don't have enough staff. I know from working retail myself that she has no control over employees schedules but the Owner needs to learn how to operate a business and to make sure that he/she has the appropriate staff required for customer satisfaction. Just a Thought in order to stay in Business...

Scott Snyder

Been going here for over a year on a weekly basis! The service is great and the car wash attendants are really attentive and treat your car as if it were their car! Nick is a great manager and really goes above and beyond for customer service.

Siva Kumar

It smells horrible in the drive for cleaning. It has been like that for last three months. I had a monthly subscription which I had cancelled today as I think the management is not considering to fix the horrible smell in cleaning area.

Maxwell Holmes

Awesome place for a car wash. Trucks is best to get a hand dry afterwards. Soap goes everywhere due to the bed with the air driers.

Misty Wells

I've been coming here since moving to Frisco 5 years ago. And over the past year the service has declined dramatically. There's no good system in place after you leave wash. You pull your car to get dried and vacuumed, but first you have to play "pick a spot", so you wait. By that time your car is essentially sun dried. Then when they finally get to you, you wait some more...why because they clearly don't know how to plan their resources and seem to always be inadequately staffed to handle the demand. But to top it off, they have the audacity to go up on their prices, take away the raincheck option BUT still deliver the same poor service and half done job.. because they always seem to miss something, smh. Mr. Clean you may want to take some tips from Auto Splish Splash @ 8300 FM 423, Frisco, TX...the system works, there's always adequate staffing which in turns decreases the wait time, BUT most importantly the service is always high satisfaction!

Clayton Munoz

Worst carwash I've ever been to. $20 platinum exterior wash not only doesn't include a towel dry but my truck had soap all over it when I finished. Not a few soap suds. COVERED in soap. You can either pay $4 for a towel and do it yourself or pay $6 extra and they will do it. Big O's in Addison will towel dry your car even if you only get the $4 car wash. Never going here again.

Suhayb Kamal

Do not go to this place to get your oil change. I took my car there for an oil change, they drained the transmission oil, over filled the engine oil. My car only has 13000 miles on it. It killed the transmission, got it towed to the dealership to get it fixed. Had to chase them to get them to pay for repairs. The local manager didn't want to be involved, the owner who lives in GA said he turned it in to their insurance and to call them and refused to help. Total nightmare. It was a $18,000 repair bill which their insurance paid and I couldn't even get an apology from this place. A few months ago they did that to a Nissan Altima also. Take it to a dealership or someone who knows what they're doing.

Justin Parker

Quality wash, the monthly pass is a great value. The gentleman that checks you in is just a super friendlybguy, always smiling.

Artur Mikhitarov

Price go up, job get worse, manager unprofesinal rude person. Would not recommend this place.

Farhan Kabani

This place is a complete mess. Completely unorganized. Took over 30min to get a simple car wash w/ hand dry. Poor management. Employees were working as hard as possible but the process is completely flawed. If you are in the slightest time crunch, do not stop here for a wash.

Bill Corkhill

Very Bad experience! My wife and I have used Mr. Clean Car Wash since they first opened. In the beginning it was an OK car wash. We used it because it was convenient. Over the last year we’ve noticed that the quality had started to go down …

Chenna Keshav

I have been going to this place for more than an year but their service dropped significantly. The workers look like students and don’t really care about their jobs and it clearly reflects on the quality. They increased their pricing structure and what I used to get for $15 is now $28 but it’s not even the same service. I don’t think I am going back again. This is a classic example of a good business going in wrong direction.

IamFelipeGarzonyt

The machines in the tunnel from this car wash broke my rear left light and my front left mirror, and they have had me waiting for a solution to this inconvenience for almost TWO MONTHS. The General manager and some other manager from this place keeps telling me week after week that the parts will be there to fix my car but when I go they just tell me “ oh, we ordered the part it should be here next week”. They don’t really seem interested in helping me solve this issue at all, I thought this was a good company but with management like this, I don’t think it will get too far, I also know a few people who worked there and told me this issue with the cars has happened before and plenty of times,but sadly I didn’t know that before!! Oh and I still had to pay for the car wash.... ridiculous !!

Braylon Nelson

The manager Nick is rude and disrespectful. And very racist! They scratched my car and didn’t take care of it

shawna lee

Drove to this car wash from Euless, needed our truck detailed before our baby arrives! Our truck was covered inside with dog hair. The GM Nick and his team took their time to really try their best to get rid of all the dog hair. It was 90 degrees outside and they worked their butts off trying to make our truck look good inside and out. Nick even noticed our license plate was a disabled veteran plate and reimbursed us 10% off our bill. Amazing service, we will definitely be coming back.

Jen Lynne

Very disappointed in the services I received today. I paid for the Platinum Cleaning with Interior. Back seat was only partially vacuumed, the console was not wiped down and was still visibly dirty. There was ZERO Febreeze deodorizer used and no air freshener given either. It's extremely frustrating that I had to ask them to do what they should've done in the first place and still ended up driving around to the free vacuum area to do it myself. For $32 I feel ripped off. And the fact that even after I mentioned that I was unhappy, I still left with no deodorizer or air freshener smh

Deandra Small

I got full service from this place before I had to turn my car in to be shipped overseas. My car was spotless! The staff seemed to all be high school/college age, so I was scared that I'd find some flaws, but they did an amazing job!

Bhavin B.

I called the manager first before I would write this review and she didn’t seem to care that I was not satisfied with the service. We went inside to pay for detail service for a mini-van and 45 minutes later they called and asked for additional $30 for third row upcharge. After we brought back our vehicle, mats were not cleaned at all and left in the trunk for “drying” (these are vinyl mats). She basically said come back and we will clean the mats in manner that I wouldn’t want to go back. This is not a place we will take our vehicles.

Marcia Whyte

Great job on car. It had been awhile since previous wash and even hard to reach spots were clean without drying. Rinsed without spotting.

Madelyn Ho

Paid 32 dollars for interior and exterior. I removed my floor mats before hand and left them in the back for them to clean it. Didn’t even touch it. Interior had to be touched up after the fact. Save yourself the disappointment. Use the wash and just clean the interior yourself. Platinum w/isnt clean is more like it

Jim Lambert

Better off going up the road, save a lil money and get it done quicker. Saturday morning you'd think they staff better. Been waiting over 25 minutes to get car vacuumed and finished. Very little sense of urgency to get cars done and moved through. I'll go back to my old place up the road.

Joe B

They did an awesome job on my truck. I got side swiped 2 years ago and have had a black mark down the side of my truck since the collision. They got the mark off no problem. They even got all the road grime off my drive and passenger door that's been there since last year. Definitely will be coming back here in the future. Only complaint I have is the interior cleaning could of been better, it could also not be up to my standards because I'm anal about certain thing. Overall though they did a fantastic job.

Azmina Pirani

I come here all the time, even had a membership. However, last time I got the $28 shine clean. I pull up to the full service area and the guy tells me that there was too many guys who called in so they won't clean the inside of my car..which was what I paid for. I proceed to pull up to do it myself and I see other cars getting their inside cleaned...terrible customer service

Hitchcock Mason

I did the $12 wash and I still had dirt on my car. I finally understand why old people go to the self clean car washes.

Andrew Lipman

I should have listened to the reviews...$32 and there is still soap on the truck and a ton of spots which look like dried on soap suds. I’m going to have to wash it again myself or take it to another car wash. Save yourself time and from wasting money and go somewhere else!

Chris

Employees have always been very friendly, cars have come out clean... no problems. Pretty good value. All their equipment appears to be in good, working order... this is one reason I skip by another place much closer to my home.

Sam Oh

Wife took car here. Guy cleaning the car was wiping his sweat with the dirty rag, then continued to use that same rag to wipe down the interior of car! Wanted to talk to manager, apparently he was the manager Disgusting, never coming back, would give negative stars if possible.

Greg Haughey

Great hand washes, but no rain checks :-(

Bob Gajeske

The process here is completely different than any place I have been before which is fine except the instructions are very confusing. I did my best to follow their protocol and all I got from them was a bad attitude. In addition the quality of the wash was unacceptable. My truck was water spotted before they even got to it. I will never do business with this place ever again!

Carolyn Yonker

Went in for a full service wash on a weekday. Everything was pretty fast, didn't have to wait long but I should have inspected everything before I left. Windshield was smeared. They forgot to vacuum between the driver seat and passenger seat. By the time I saw it, I was too far out to turn around.

Misha Spann

I've come several times in the past, its been pretty good service but today was great service because of Stephen. Prior to doing such a great job on my truck I watched him clean the vehicle before mine again great job very detailed he really wanted to do a great job and you can see it.. Stephen would be a reason I would definitely come here..

Richard L. Hankins, Jr.

Quick service, job well done, nothing fancy or special, but worth it.

Cody Rice

Just got out of here. Paid for the highest package ($32). Guy calls me back pretty quickly telling me it’s done so I was pretty skeptical by how fast it was for full service. I take a peak in the car and they honestly did a great job vacuuming because there was a ton of dog hair that they got. But it’s like they barely wiped anything down. I had to ask if they even wiped and the guy says “yeah” as I open my door to reveal the huge spot of dirt they just ignored lol. Dirt on my console, on the screen that pops up from the console, dirt on the inside door, dirt on the arm rest, seats. It’s like they wiped only the console down, did it once, and still missed a ton of dirt while ignoring everything else. I actually had to ask for a rag and get in my own car and start wiping down all the areas they missed. The dirt wasn’t even hard to get off, they just straight up didn’t wipe it. Thankfully one of the workers (not my original worker) came and helped ME. So I tipped him, thanks for helping. But for $32 I’m having to clean my own car.. in what world lol. I NEVER complain like this because I totally get the service industry can be rough. But when I’m paying that much money and you basically wipe nothing down there’s a problem and I’m not happy about it. Thanks for vacuuming the excessive amount of hair, I appreciate it. But I won’t be returning.

Kori Hall

We went to Mr. Clean to get an oil change yesterday and everyone was seriously so nice. I don't usually write reviews but this place is awesome. They were very quick and knowledgeable. Plus, my son had fun blasting cars with the super soaker inside. We were in and out in like fifteen minutes. We also didn't realize you get a FREE inside and out wash that we have 90 days to use! How cool! Will definitely be back.

Austin Morris

This place is terrible. The staff is not that friendly and as one of the only places that says they do hand washes, cant seem to ever do a hand wash for me. Got it done one time and was told to come back anytime, but everytime i come back now the power washer is either broke, or they don't have enough staff, or don't have the time. Might as well just say you dont do hand washes...

Irina gurau

I had my car oil change for 40$ plus complimentary car wash. Well I didn’t expect them to vacum my car as well. I’m a pleased customer. I will be back. Thank u.

Genelle Naylor

Unfortunately it doesn’t even deserve 1 Star. Everyone was so friendly to get me to sign up for the monthly car wash and after driving my cls550 threw the wash I noticed my newly refurbished rims were continuously being scratched. I waited 2 weeks for the owner to say oh it didn’t happen here even though I took time stamped before and after car wash pictures just to prove. When it came time to fix my rims he denied everything said it was curb damage even though it clearly wasn’t due to a curb wouldn’t make the same round marks. If you love your car don’t go. And don’t respond email us to make it right cause you had the chance.

K Noire

I went to this location after the severe thunderstorm here and had a little flooding in my car. The interior was cleaned very well and the gentleman did a great job but unfortunately due to a “corporate decision” Mr. Clean Car Wash “no longer” provides military discount. I will no longer go to any location associated with Mr Clean hereafter nor consider investing in a new one in other locations.

philtheroofer goodwin

So yesterday I got me some brand new wheels for my Ford Raptor, man I can’t tell you how excited I was.... but today I show up over at this car wash in Frisco, I asked 3 Times, hey do u guys think I’ll be ok to go through here since my …

Mark Gaither

Quick service without the annoying, high-pressure up-sell. I really like their flat-rate fast pass option. Unlimited exterior washes with free access to vacuum systems.

Kristopher Yglesias

This place smells like it's dirty porta potties for stagnant water. I think my car got dirtier... Not cleaner.

Jazzmyne Dodson

This is the worse place to go.

Vesita Cormier

My husband frequent this place and they have changed the way we purchase our car cleaning we could choose what you want and pay and tip now they only give you there choice of service... however you can’t tip the workers without re-swiping your card.if Your you car cleaned on Sunday and it rains on Sunday they don’t give a rain check 32.00 going down the drain... I definitely won’t recommend this place to it any family members.. thank god they don’t live In Frisco.. I really miss Mr.Carwash.. they really take care of their customers... free popcorn

Mustafa Shabs

Awesome service and the prices are very reasonable. The manager worked with me to get the best deal and Will took extra care of my car. I would recommend this car wash to anyone in the area!

Horacio Thomas

Very rude pre-wash guy knocking my window for nothing asking what wash I purchased, he does not like his job nor customers, you need to improve this. Nice equipment but more expensive than nearby competitors. Not sure I will return. I prefer Legacy car wash.

Mandy Wilson

The attendant was rude and yelled at me. My car didn't get real clean, still had dirt on the rear bumper and to top it off I had a piece of a brush stuck in my rear door. Stay away!

Jim St. John

Professional appearance well organized and timely service. Limited service options. Car wash uses mechanical rollers I prefer hand wash to preserve finish.

Shronda Fletcher

One of the managers is absolutely rude, a mediocre over charging cash wash, especially with so many on Preston. Paid for the silver service and got the pyrite service. Bugs still on bumper, car came out the wash and still had soap on it... never again Response to generic reply: If your establishment cared about my concerns then you would have addressed them before I left your establishment. Your managerial staff is combative and unprofessional. So, please spare me this pathetic attempt to look like you really are interested in customers.

Shubham

$6 basic car wash and free vacuum. Does good clean around. But does not clean the boot door for my van. Also dryer can be a bit better. Otherwise value for money.

tjw6328

I pulled in 10 minutes to close and the team still had energy to help and were super friendly! They took really good care of me and did a great job detailing my van. Thank y'all for thr awesome service...I'll be back for sure!!

Dominique Lebron

Always amazing! I have been washing my car here for years.

Steven Snowden

This is an excellent place to get your vehicle washed and detailed for a great price.

Mike Butler

Excellent service and always pleasant. Had a detail done and it was good as new when done. I am shocked at some of the reviews as i have been here several times and its always the same great service. Bri is especially helpful....

alex cisneros

Let me begin with the fact I am very picky with car wash businesses. I have tried most in the Frisco area and this business met and exceeded my expectations. Good equipment and good quality service. I walked in close to closing time on a Sunday and manager Bruce personally helped with ensuring all my requests were met. I highly recommend this business and will be coming back. Keep up the good work.

Michael Jones

I’ve been getting me car cleaned at Mr. Clean for more than 5 years. While there have been some misses over that time (thus only earning them 4 stars) they do strive to do a good job. Their prices are reasonable, and they do have a loyalty program, where you do get a free wash and detail with enough purchased washes. The place does have some times where they are popular, and you might experience a wait getting your car finished, but to me it is well worth it.

Mike H

Was in on 3-19-2017 paid for the "Silver" package $10 which is no biggie actually but the "$3 hand dry" add on was a tad annoying but anyways moving forward. We proceed through the wash and pull up to the little awning area for the hand dry and there we sat for so long waiting for attendants that the car dried itself! After they pretended to dry the car off one gentlemen was focused in on a particular area of the hood for a couple minute's (come to find out it was bird poop that he couldn't get off so he just left it there) one of the newest places in town (car wash that is) and it can't even wash bird dung off.....oh not to mention when the worker's finally did show up it was another 10 painful minutes of watching high school kid's mope about. I will be making the extra 10 minute drive across town to my old car wash!!!!

Jonathan Kim

Who in the hell is the owner of this establishment? The staff you hire are completely rude ranging from Bri the manager all the way to Mr. Steve the person who sprays down the vehicles. The fast pass doesn’t scan properly and I’m am super frustrated with your location. I had to wait 30 minutes in front of the fate before someone came to help me and the worst part? I still have dirt and soap suds on my vehicle. Words of advice: Work at your location or set well trained staff to manage it for you because obviously it’s horrific. You are the only carwash in town but I’d rather drive miles out to get better customer experience.

Dani Hristova

Very helpful and attentive staff! Thank you for helping me out.

James O

This place USED to have a good car wash setup. Now they just have a "car rinse" and a staff that truly couldn't care any less about the service they are providing. The truth is that kind of attitude starts from the top and rolls downhill. So it's the owners fault. TAKE YOUR MONEY ELSEWHERE, unless you like a gamble.... I just want a fair value car wash!

Michael Miller II

Price for what was offered was pretty high compared to competitors as well as no proper marking or directions for exterior hand drying.

Sanjay kumar S

I just did a basic clean up.. it was good.. free vacuum.. over all its worth

Franky Garza

My first and last time trying this full service car wash. I had to pay an extra $5 for armour all inside. They only arouralled the top of my dash and I think they didn't bother vacuuming the carpets. I had to vacuum them at home. So basically I got a $10 wash but paid $35 plus I tip.

Keith Eickenhorst

I used to be a regular here and they did great work. However, they are now under new management. They don’t have a guy to talk to when u check in and they want u to use the self serve option. The problem with this is that u have no idea how long it will take because u can’t ask anyone until u get through the wash. I paid for wax and seat conditioning and was told after I got through the wash that it would be 45 minutes. After an hour I got a refund for the wax and left because they had not even started. Hardly any staff was working compared to how it used to be and manager I spoke with did not seem to care he had 4 people in his lobby complaining how bad this place is now.

Keyur Mandani

Nice and Fast just like any other car wash

Vinod Kartha

Very swift, easy and convenient

Danielle Bush

Love this car wash. Super friendly staff that have very quick service and do a very nice job.

Marc Mankin

Great price; great service to match!

tiffany hendrieth

Not a fan. First time customer. Went in for a oil change, was told to get the car washed first then pull over to the full service area where they dry the cars; sat there for over 16 mintues and the employee drying the car in front of me was slow as molasses and was snarling the whole time he was working. No one came up to my car to tell me I didn't have to sit in my car or what had to be done next. A nice guy from the oil change side came up to me and got my car and took it over to the oil change side where I saw it sitting for awhile again. Mind you my car was washed over 35 mintues ago so now it has water spots all over it. .The communication among the staff is awful and the process is way to arduous and slow. I was there for 1 hour and 20 mintues.The oil change guys were good and as I watched them they worked efficiently but everything and everyone else 2 thumb down. Didn't win my business at all.

Lacey Walker

Friendly staff

Destiny deVIlle

Got detail clean with tire shine. They did a pretty good job. No complaints. I had just wished that made the set up a little less confusing.

Tony Mocella

This place does a very good job, for a reasonable price. I usually get the $5 exterior with a $3 hand-dry option. They use compressed air to knock off excess water and they wipe down the insides of the doors each time I go. Overall, a much better choice than the other washes around town that I used to go to.

chelsea robinson

Horrible service. I really just went for a simple car wash($8)but decided to do the vacuuming service as well(+$12). The wait was extra long, and it wasn’t even that there were many people. Then, driving around, I did not know where to go, and once I found a spot, I tried to get assistance and the “children” working there were just in their own zone. Ok. It’s my turn. I calm down, go in and sit. “Your cars ready”. Front looks nice....but the backseat, they didn’t even touch! I’m so so disappointed and upset that I wasted my money.

Scott Sment

Work and service are inconsistent and then only rise to the level of average.

Robert Miller

The guys there were awesome! I give their customer service five stars for going above and beyond for helping me change out a back row seatbelt unit.

Megan Jones

Paid 38 bucks so I could vacuum my truck wipe dust etc. not worth it! I could’ve done better and faster! This is horrible!

mauricio aguilar

If I could rate this a zero I would, I went yesterday to get a wash on my f150 because it was months that it had not had a wash, so I paid for my wash, the guy that sprays down vehicles takes my antenna off which was fine. it was until I was in the tunnel that the machine broke my passenger side mirror, I was just watching it as it broke my mirror, nothing I could of done but wait till the wash was done, I filed a report only to find out they are not going to pay for it, that Supposedly in the surveillance camera they found a scuff mark on my mirror and I send the owner pictures of my mirror and there is no sign of a scuff mark anywhere, which is total BS my truck was in perfect condition before going there and now I have a broken mirror because of them, don’t waist your money coming to this place filled with dishonest people, admit your machine broke my mirror and fix it, there is better car washes out there that actually do a better job than here. Trust me when I say it’s not worth it

david delgado

I am very disappointed, I cant believe i paid $24 dollars for a horrible wash, full service. They damaged my back mats and tried to hide it, get the manager Bruce to help me, tells me he will order me a mat same day of accident, and give me a new wash, 2 months later still no mat, i get the run around everytime i call, i even stopped by left the my number and contact with another manager to have him contact me and still never heard from him. WAY better car washes and prices in the area, this place fell apart 2 years after opening.

stephanie anderson

Good customer service

JOE

I will give 5-Star for comparing with their rivalries in area. With your 19USD basic unlimited monthly wash.. you have free towel self service, vaccum and you use their chemicals.. it’s pretty awesome and never seen before. Interesting for UBER/LYFT DRIVERS. The lady (Fitz..) at front desk is awesome and nice friendly.

Nnenna Umelloh

Service here is excellent! I got my windshield fixed for free! I didn't even notice there was a break in it. Also vacuuming is also free!

Todd Riley

I wanted and needed a wash on my new car. I'm at 121 and Parkwood and it's 6:30pm. I Google car washes near me. Most close at 6pm but wait... Mr. Clean, just a few miles away from me, closes at 7pm! Awesome! So I arrive at 6:30pm.. they have cones blocking the entrance, lights are out. The staff is walking around closing up. They see me trying to enter. They just stare at me. No Mr. Clean, no. I will not have a clean car tonight. Maybe you close at 6pm now and just need to update your Google profile? Sadly, this is my first 1 star review ever and it gives me no pleasure. I run a business too and it gets slow sometimes before we close but we stay ready for our customers until it's closing time. It's not always profitable but in those few moments where a customer walks in at closing time, we are ready to help them. This is customer service that I speak of and I was denied it tonight.

Jordan Sananikone

This is probably the most irritating review I've ever had to post and I've had to post hundreds. I don't understand why the overweight manager had the nerve to tell me that they're closed when I got there before the closing hours(which was six pm) .I was polite and work over 60 hours a week. Yes, I am attacking his physical features just because I know me going there in workout gear. I honestly hope I hear something back from corporate because that was the most sorry excuse I've ever seen for customer service.

Rex Masterman

Does a great job for a fair price

Valerie Shurden

I have brought my mini cooper here for oil changes for years now. What first brought me in was the free carwash you get with it. What has kept me coming back is the customer service. Nick and Justin helped me out yesterday and I was overwhelmed by their kindness!! Thank you guys!!

Chiranjeevi Manne

Kind of OK. EXTREMELY PRICY and HORRIBLE CUSTOMER SERVICE and HORRIBLE SERVICE WITH TONS AND TONS OF MISSING SPOTS LEFT WITHOUT WASHING

Andrew Simpson

I brought my new truck here about a dozen times and then the car wash started to skip important steps like the high pressure rinse. The workers accommodated this by allowing me to pass through the carwash again and hand spraying off the soap but this defeated the purpose of having a drying step so it left my truck covered in water spots. This happened twice and I should have stopped going there. On my final visit one of the workers was presoaking my bug riddled truck with soap and managed to hit my truck with the dispenser wand and give me a nice two inch long clear coat scratch. I will never be returning to this place as I cannot trust them with my vehicle. It's unfortunate because I was a satisfied repeat customer.

Scott Fowler

Today was my last visit there. Each time I go the service gets worse and worse. Today there was no receipt paper, then I find out im paying for services that the automatic car wash doesnt have because its broken. Then the kids doing the hand wash and dry dont get the bird poop off my car. So i had to drive back and tell them clean it. I shouldnt have to tell them how todo their jobs! Never again!

Faisal Chaudhry

Great prices for the packages they offer, but towel dry and wipe down is extra and not explained well neither by person nor signage. My truck was I little soap spotty even after the towel dry though, and this was disappointing. Friendly staff!

Randell Waddell

I love this place! I bring all my cars here. great customer service and friendly staff. They always get my cars looking great.

Elizabeth Wallbillich

I really love this car wash! I leave here and I feel like my car is actually clean unlike some other car washes in the area. They pay close attention with their detailed hand dry, extremely worth the 3 extra dollars! It also comes with any of their full service washes. I always leave here with a positive attitude and I won't go anywhere else :)

Oral Allen

Great customer service. Manager put my car back through after he realized it wasn't cleaned properly. He could have just had then respray the dirty areas and wipe it down but I appreciated the gesture.

Phoenix Queen

Was helped by Nick and Teresa! Very professional and customer service oriented! Went above and beyond with my vehicle! Great service close to home

Celena Cleaver

Need a good vacuum, you get it for free after buying any wash.

Joshua Glenn

Been a long time customer to MCCARWASH due to their strong customer service and great work. Big kudos to the owner Brandon and Nick for always doing what's right for the customer. Keep up the great work!

staci marie

Yall keep going up in prices and down in service

Faraha Hasan

I come here for my car washes and oil changes. They are open about any issues, and the prices are reasonable. I would definitely recommend this place to someone else.

GabrielandNicole Peralta

Great job here! James did my dry off of my Chevy Tahoe and did an awesome job and paid attention to all the areas of my truck! Thanks guys for taking care of my truck.

Tigere28 m

I always take my car to get cleaned. Stuff is very friendly and they always go an extra mile to get in your car. I recommend everybody to visit this car wash

Hal Towbin

First time visiting this car wash and am relatively pleased. Staff was friendly and appeared to be working hard. Went on a Saturday at noon so understandably busy but was in and out within an hour. Much more kid friendly than most and that alone will cause me to come back.

Mercedes Gutierrez

Tha wash its self was amazing this was our first time and the people while we waited were really nice. I'm a working mom know with new baby I usually do it myself but im so busy and needed something to make my life easier :( .I paid $35 dollars yesterday and for the vacuuming inside i expected better, the dashboard was not done right still dirty they half cleaned. The windows weren't done in the inside and they didn't vacuum my back or under seats nore the cup holders and side doors I had to move the stroller out and ask them to vacuum. And the back seats needed a better vacuum tuch. I wish the gave it more time then just a few minutes they didnt add the fubreez it said it would.

Ellen Shaunessy

This place made my car smell horrible. Not sure if it was the water or the moldy flaps in the car wash, but I will not be going back.

Desirae Soullas

My car was PERFECTLY clean after Chris and Justin detailed my car... after a 2,4, and 7 year old destroyed the back seat! They paid attention to detail and took their time cleaning my car inside and out. Inside Misty had great customer service as I waited. She informed me there were drinks available for at small cost and also explained available memberships while I waited. When I said I don't get my car washed often she wasn't pushy about selling me on anything, just simply informed me. I will continue to go back to Mr. Clean car wash to get my car detailed and my oil changed.

Joseph Benson

Great carwash. It's a little on the pricey side, but they do a super job.

Richard Kissick

It's ok. They break down alot. My wife was upset when she went through the wash and the vacumes we're broke down. She asked the manager for compensation for only cleaning half the car and they refused. And when my wife got mad, the kicked her out to never come back. Management is just bad. Don't expect any special treatment, they only think of themselves.

KrazyKeith4Prez 2020

This place did an excellent job of cleaning my mother's car, and the staff gave me some extraordinary customer service. It's definitely worth the money.

celia Enriquez

Short staffed, long wait.. but the manager was kind enough to comp my next wash.

K E D

These places drive me crazy, these places are always trying to up sell a premium wash or monthly pass, I paid $12 for the average car wash and it looked like a 5 year old washed my car. I prefer AutoSplash.

Laila McEntire

So I went to use this car wash for the first time last week and I wasn't very pleased with the actual car wash nor some of the employees. I usually use the place next to my home and they charge $5 for the wash in which they spray up in the tire area and all the places that tend to have hidden dirt, along with a employee who dries the car afterwards. So here I just tried the $8 basic wash, and when I came around to the self vacuum section I noticed my car was still covered in a good amount of dirt. The very nice gentlemen who came over to my car about windshield repair said that he also noticed the areas that weren't cleaned as well. I then asked if I could have a towel so I could clean the areas (in which I paid to have clean by the car wash) myself. He said yes no problem and went and got me a towel. Now next to me I have a couple who asked about my towel and I said the car wash place gave it to me to clean the areas missed, and because their car was still really dirty they asked for a towel also. So right after the guy returned with the towel we both hear an employee start yelling at another employee "hey we don't give towels out to costumers unless they pay for it!" The other employee (who didn't even hand us the towels) obviously didn't seem to speak English well (you could tell he didn't know what was being yelled towards him) seemed very embarrassed. I then asked to employee that was yelling, well what happens when the car wasn't washed properly. He walks over to explain that I only bought the $8 basic wash and that doesn't cover the dirt that was still left behind and if I wanted it cleaned and dried properly that I needed to upgrade... I then asked to clarify, so a regular basic wash here doesn't clean your car? The employee said that he could see what was left on my car and if I wanted to I could run it through the wash again, but next time needed to pay for the upgrade. I stated the employee he also was yelling at was not the one who handed me the towel and he needed to go over there and probably apologize. The man then walked away and I drove off.... I will not be returning to this car wash, I think this was very rude and very unprofessional. Also explain to me WHY MY CAR WASN'T EVEN CLEANED!!!

Wallace Santos

Service is good but the cost is higher than the benefit.