Reviews of Carmel Car Wash (Car Wash)

Lakeisha A

I paid for a wash and detail, which is not cheap and was HIGHLY disappointed! The detail wasn't very detailed! I could of vacuumed and put everything I found in my center console, that's what she did!

Ellie Stevens

I went on a Friday for a full inside-out detail after having been at the beach for the weekend prior. The job wasn’t great, but didn’t notice until two days later when I got back in to drive. I left a message with the manager, and he called back within two hours. He offered me the same service again for free. The people up there are so friendly. “Guada” made sure it was done the second time around, and I purchased them some beverages from the sonic next door. Those are good people who value customer service. My recommendation is to make sure it’s done right the first time, which I should’ve. But they definitely made right and for that, I am grateful. Thank you.

Sweet James

They open later than others. Reasonable price and free good working vaccums.

metaphysical nunyah

Wonderful staff. Wonderful service. Wonderful turnout. I drive 30 minutes just to come here and get my car washed. Great deals.

Ryan Hollis

Best car wash I've found yet. Gets my truck very clean.

Tano Handova

This place is pretty easy fo go and get a quick wash. They help guide you through each step. Once you get your car washed they detail clean if after. The wash itself is pretty awesome. Never has any complaints about its washes. The detail interior cleaning also has been a great success each time. They have an indoor waiting area fof customers as well to stay cool while you wait.

Alex Birdwell

Quick and easy service. I would use this often.

Maria Aparicio

(Translated by Google) Excellent (Original) Excelente

VoodooMac

Good prices, good work and quick

Lauren Shirley

Got cinnamon roll icing ALL over my backseat chair and seat belt!

Andres Martinez

(Translated by Google) Excellent (Original) Exelente

Ryan and Mellissa Hollis

LOVE THIS PLACE!

Linda Heard

These folks are reasdy for summer

Chris Meyer

Awesome car wash. Just got back from a road trip and car was littered with bugs. Looked great after! Clean and comfortable place to wait as car gets worked on. Will be back!

Cat Lover

small waiting area but there wasnt much of a wait

salvador pecina

Had to rewash car spots everywere and soap still all over trunk

John Espinoza

great customer service and they leave your car really clean every time

Marty Barron

Where you supposed to go for the rest of your service after the car wash isn't very clear, but other than that not bad.

Michael Haake

I love the location, but their dryer is horrible. You end up having to hand dry your entire car after each wash. The vacuums are also right next to the spray wash so your car gets hit with water while you're drying it.

Spanky McGillicutty

Pricing is comparable to Tommy Terrific's, which is a better place. I had my car washed twice, works package. Lots of dirty spots left over. Some of the employees are unfriendly. Not coming back.

Juan Alvarez

Bad car wasnt dried off righ tires were not shined corectly

Ms. H

They hounded me for vacuuming prior to washing my car. Geez can I vacuum first, wash, and then drive off??

Ida Thompson

I was very impressed with the full service car wash. Luis (has a tattoo of lips) cleaned my car and he did the best job. He took extra time to clean my daughters car seat and around her seating area. I would ask for him bc I know I will when I go back

Snigdha Srivastava

Doesn't properly clean all stains. The car still comes out dirty, while other car washes get them out

Israel Morales

Today Saturday 3/16/19.... I have tow cars and I always come here and renew my card to put more money ... but lately they are doing the job so fast that they are not cleaning the cars well I do not know if I'm still a client of this company ... I think I’m not going to come back... ////:hoy sábado 3/16/19 .... Siempre e llevado mis dos carros a lavar aquí pero últimamente están haciendo su trabajo muy rápido que no los limpian bien yo pago para que me den buen servicio no lo estoy pidiendo gratis y todavía les doy propina ... creo ya no regresaré a este lugar ...

Reynaldo Colon

They do not go the extra mile, used to have areas between doors cleaned and now they refuse to.

Peter Greene

It says it's open but it's not.

Jason Schwanke

Washed my truck and my wife's car here last week. Both vehicles are black so I am usually opposed to drive through washes due to clear coat scratches, but I just haven't had the time to hand wash lately and it was badly needed. The wash was honestly very good. Didn't destroy the paint like most drive through washes do. Seems to be very high quality and newer equipment. I paid for the $18 wash which means full wash, polish and carnuba wax. Then a couple employees hand dry your vehicle after with microfiber towels, spray quick detail on any bug spots or grime that didn't come off, and shine the wheels and tires. The extra attention after driving through makes it worth the cost. Truck looked great after and it was the first time ever taking it through an automatic wash. The vacuums are also top notch for cleaning out the interior, unlike other car wash stations. You can pay a bit more to have them vacuum and quick detail your interior if you'd like, but I didn't think it was worth the cost and don't mind doing that myself. I still prefer to hand wash my vehicles, but with the truck that is a 2-3 hour process if I do the interior as well. Will definitely return to Carmel in a pinch if I ever don't have time to wash by hand.

blinke

Great self service area. Large indoor and outdoor waiting area for premium services. Quick wash with good results.

Ray Prisco

They advertise $6 washes, but that means you go through car wash without any scrubbers working and without a rinse. You have to pay a minimum $10 to get a car wash here, false advertisement at its finest.

Larry Johnson

Excellent service and value.

Greish Perez

(Translated by Google) Very good (Original) Muy bueno

Bruno Torres

Bad thing.. the truck was left all dirty and I had to bring it back...the wheels were left all dirty. The mats were not cleaned at all... The guy said they dont clean mats for 24 dollars i felt really angry, I wont ever come back.. good bye 24 dlls. At the end they cleaned the mats and rewiped the truck to my satisfaction.

Katie Cagle

My car never ends up clean. The windshield is always left dirty no matter how much I pay. Even when I ask them to fix it, they don’t even try. Waste of money. I’m going somewhere else from now on.

john Herold

New and Fantastic company!!!

Ophelia Davis

Hate to give this review but must let ppl of color know to beware of this carwash. I sit back and noticed 2 young ladies skipped over my car that was before the SUV and Cadillac start cleaning it. The men here that brought their vehicles in to be clean was helping them with the wipe down and got them off his vehicle even notice this as a fact. Rude very unprofessional and writing this review so that the owner of this car was will know that this type of service is going on at his establishment/business. Sadly to say I will never return and would've have been a good repeat customer, moving from Rockwall TX to the Garland area. Teach you to never judge the book by its cover. SMH, pretty sure the car won't be as it should.. Wish I would've read a few of the reviews first.

Brandee Leigh Lawrence Carlisle

If they had rain checks land punch cards is 5 star them. Where I usually go. I don't have to worry about my paint on my new Jukpe. Everything is soft.

ZAM 078

Truck ended up much cleaner than I expected. Staff was friendly.

Jose Cassal

(Translated by Google) Lugo is recommended (Original) De lugo es recomendable

Thom Beyer

First time here but not my last. Yes it was a little higher than I am use to paying but it was worth it. My car is clean inside and out. The people were friendly and the facility nice. I really felt like my car was detailed and not just washed.

Kelley Metabolic

Great wash

Jose Ruiz

(Translated by Google) Fast and cheap, clean well (Original) Rapido y barato,limpian bien

shane wheeler

I paid their highest price for a cleaning $175.00 and they gave me a car that was FILTHY!! The manager (Jorge) told me that 175.00 did not include a vacuum!!! WOW!! I am in disbelief... Jorge wasn’t interested in giving me a clean car at all!!! I’m so surprised.

Fernando Cruz

I'm so disappointed at this place it used to be great.. but now it seems that they do half a#$@ job. I paid for full service wipe down and vacuum and they missed a lot I wish I can put up pictures where they failed to do there job. I'm not coming to this place no more.

Amanda Godina

wanted to charge me 40$ to sweep out the back of my truck, so I drove over to Tommy Terrific on Ross and they did it complementary.

Benjamin Ramirez

Updated again, the car was covered all charges to fix the shark fin antenna! Up Dated Review: Everything was fine up until the point that the car wash, the overhead roller knocked the shark fin antenna off of my car. I brought it to staffs attention and a incident report was filled out. There was an incident where staff did not want to give me my shark fin cover back stating that it was company policy but the manager finally called me back after 4 hours and assured me that they would take care of it. The manager address the issue about staff not wanting to give me my property back as a lack of common sense on his staff's part. Needless to say I left after filling out their documentation and documenting the damage with my shark fin antenna cover.

Brady Wolchansky Cairns

Best $6 car wash in Dallas!

Laura Wright

I have tried many car washes around the area, and this is by far the best! The people who dry and detail your car here are very thorough you never have to go back behind them and point out a spot that they missed.

Jeremiah Seymour

Free vacuum!!

S Minervini

Scrubbers not working, dryers not working today. Husband had to run his car through twice. Still seemed on the blink.

Pete Reece

Best and Quickest in the D

Jeffrey Ls Patra

Good wash great vacuums

Yesenia Mejia

Worst car wash

R R

Best car wash

Steven Byrnes

I get my truck washed about once a week, trying different car washes around Dallas each time, and this is by far the best wash and service I've ever received! I can't say enough great things about this place. I'm just lucky I live close by. Try this place if you want a fantastic experience all around for a great price.

Juan Herrera

I have a brand new Audi. Paper tags, 0 miles. I don’t park it under trees. It’s kept in the garage. 2 weeks owning it. First car wash. I got the deal where they are supposed to hand dry it and stuff. It went through the wash. Took them about 15-20 minutes to attend my car. By then it was dry and it left spots all over the car. They wiped it down but the spots didn’t come off and I told them about it and they said it was from the trees. I told them I do not park it under trees and that it’s brand new. They ignored it and left my car all messed up. I guess the chemicals they use to wash affected the clear coat or something. So I’m taking it back to Audi so they can detail the outside. I’ll stick to Car Bath if I’m not going to Audi for a wash.

Brad Grist

Service is slow. Water spots formed while waiting on them to hand dry. Only one or two "hand dry" people working on 7 waiting cars. Wash is decent, but you're better off bringing your own towel and drying it yourself. Price is high for the service received.

Simon Hernandez

Good quick wash with free vacuuming

Michael Kaye

Fast car wash

ivy alford

If I could do negative stars, I would. Horrible service. I had a membership and canceled bc the service was bad and my car didn't get clean. After trying other Carmel locations (that were great), I decided to try again. I paid for my wash. They never activated the wash so I basically got to roll through with nothing working. This was in the middle of the day.. so in a slow period. The young man starting the wash didn't even attempt to brush down the front of the car and barely touched the back. This place isn't worth your time, and they do not care about quality service. Pick a different location.

Ashlee Inman

Very efficient process. Staff was so nice and competent at cleaning well!

Cipriana Guardado

The vacuums couldn't suck up a feather and the fact they make you move after they towel dry your car and there's a vacuum right next to you is bull

Tandi Davis

Horrible customer service. It's expensive and doesn't clean ur car.

Alison House

This would have been a 4 star review until today... I signed up for the higher end level monthly deal. It worked well until today when they charged me 17 times instead of the monthly rate. Maybe they will eventually respond to my voicemail? In the meantime, the charges are "pending" at my bank which means they have been deducted from my available balance. Not everyone has hundreds of dollars in their account to cover errors. Also hoping that their choice to turn off the vacuums in the area where they dry and do your wheels is temporary. I go there because I want to get in and out fast. I don't want to add another step when I could be vacuuming while they are drying.

Janet Sleiman

Excellent customer service. They are very friendly and attentive.

Rob Borse

Fantastic job

Carrie

Very new and so clean, much bigger than it looks. I signed up for monthly membership and it's a great value. Nice staff too. So glad they're in the neighborhood!

Mark Ellis

Nice place with free vacuums. Only draw back is that the preload car wash cards you can buy from them are only good at that location and not their other locations.

Jessica Toro Barbot

I paid $16. For wash and dry. I vacuumed it myself. Comfortable place to take your car.

Rena Archer

This place is conveniently located and has a good price range. We got my mother's car detailed and the wait time was about an hour. We arrived around 2pm on mother's day weekend and it wasn't very crowded! The waiting room is small and there's seating outside as well. Good service. We will be back!

Daniel Pacheco

First time visiting this location. It's just as good as my usual spot (Mockingbird location).

Dan S

Good job

Glenda Th

Price comparable to other automated car washes.

Raymond Torres

Great service with solid pricing

SJG Pursuits

Very poor. Paid for service but Carmel failed to deliver the basis service.

Miles Kellum

These guys have been friendly and fast ever since they opened this summer and the facility is nice. Love having such a nice car wash so close to me.

Layla Jaquez

Its okay

Connections IT Services

Service is hit or miss..they vacuum poorly and leave windows dirty regularly...

Walter Watkins

Great place

Meadow Gobert

Actually tired of paying for higher level carwashes and you not cleaning the inside windows or wheels.

Francisco Zapien

The vacuums here can suck a golf ball through a straw.

Samantha Krosschell

I love how close it is to my house. The monthly deal is great and cheaper than my last place except my last place cleans the inside for me. Just be careful who is actually cleaning/drying your car. Most of the employees are amazing but there is one I have now gotten twice that does a terrible job. She leaves water every where and stands around talking when I ask her is it supposed to still be soaking wet. I talked to Daniel at the register and he helped in the situation.

Katherine Angell

You have to love a low cost car wash and vacuuming for free! I've always had a good experience here and the wait is never really long. They are way better than most of them comps out there.

Rick Debus

Very nice car wash finally near white rock lake. It's bigger than I thought as it wraps around the back to the right behind the Sonic. The staff is nice and the waiting area is pretty good, except it could use some music. They have quick wash options where you just drive through and wash, or the full service where you drive through then drive to the back for them to dry and clean the inside.

Erika Marin

Always on the spot its fast the only thing i dont like is they never clean my rims but everthing elseis great

Tom Scott

Decent detail. Plenty of staff to direct traffic...

braindrops2

Good car wash

J_y W

Great service

Rae L.

Always friendly, professional and do a great job! Prices reasonable as well.

Alejandra Sanchez

So fresh & so clean clean

tiffany pennington

Amazing job every time!

Russell Brown

DISHONEST! I bought a prepaid card at a discount, while getting a $24.95 wash for my pickup truck. The next time I went, they claimed my pickup truck is a full size SUV so there would be a $5.00 up-charge. After a brief discussion, they agreed to do it one more time for $24.95, but that next time they would add the up-charge. The sign says there is an up-charge for full-size SUVs and minivans, but it says nothing about full size pickup trucks. This is very dishonest and is false advertising. They did not do a good job on my truck. The windshield still has bug-marks on it.

Peter Grant

My crossover SUV looked super great after the $99 detailing job

David Hutsell

Ordered the most expensive car wash, exterior was great but had to wait 20 minutes just for someone to start cleaning the inside of the car. Very slow and unacceptable. They obviously have staffing problems here.

Rachal Perez

Great Prices!!!

Ronald Sanders

This location has patient and professional staff , which is important to me.

Pat Donovan

$7 wash is good.

Michael Banda

Best carwash in town!

Estephany Flores

Very nice experience! Leaves my car super clean every time!

Jim Wellborn

First rate.

My Love

Great customer service

marco flores

Nice car wash

Cordell Ivy

Friendly workers, state of the art equipment, and free, easy to use vacuums make each visit a treat

Leslie Aguilar

Carolina good sales person she explained everything very detailed, good service as well

Mary De Loa

The people who were suppose to be drying my car and clean the tires Did it all less than 5 mins And for a minute they stood there with a hand on my car and gossiping. They left areas wet and so it left stains on my car.. It was first thing Sunday morning as they were opening, so they were not busy.

Matthew Wesley Mahoney

The service done by Jaimy was horrible, my car was still dirty, and the manager David was unfriendly and unnecessarily mean. Jaimy also lied about the manager being at lunch.

Michael White

Just ok. They always get everything fairly clean but tend to miss spots.. very understaffed

Moises Moises

Muy buen lugar y el cervicio exelente.

Johnn Dement

This particular chain of car wash is very excellent with their attention to detail on your

Javier Torres

This carwash is ok but let me tell you that everyone is an a bad mood, just except lady at register and the guy who dried my car. His name was Octavio he said! Really nice guy helpful and courteous, really fast and clean he asked me how my day was and it was good to have me here today. I wish everyone was at least smiling when customers show up, but im giving this carwash a 5star just because that only guy. Thanks Octavio....wash not bad!

Deuce Courtney

Good experience nice people. Pricing is fair, free vacuums clean location.

Victoria Briars

I personally have Buyer's Remorse right now. I just spent 12 bucks expecting my baby to be beautifully cleaned on the exterior & quite frankly I'm disappointed. She was barely prepped at all; and it just went downhill from there.