Reviews of Murfreesboro Hyundai (Car Wash)

A D

I work for a buy here pay here but when buying a new car I new I had to go see my good friend Manuel. He got me a better deal than what I could get with my boss. Go see Manny, he is the best.

Lucien Freeman

First time buying a car from a dealership, went better than I thought or expected. Mike made everything so easy and comfortable while there. Wonderful experience and would recommend to anyone looking for a car.

Alexys Boone

As a first time car buyer, I was extremely nervous to step foot onto a car dealership. With the help of Michael Lyles and other friendly associates, I found the perfect vehicle. I am so pleased with the honest service I received at Murfreesboro Hyundai Volkswagen.

Radio Voice

If you know what you want and make it clear what you're willing to pay, this dealership will get you in your vehicle without a big headache.

Toye Ray

I absolutely recommend Murfreesboro Hyundai Volkswagen to anybody looking for a new vehicle! Mike Lyles and Josh Miller made it easy for me to get into my dream vehicle. The process from beginning to end was flawless, and I couldn’t be any more grateful! If you are looking for a new ride, I highly recommend this dealership!!

Wil Cado

I was recommended to Murfreesboro Hyundai by a good friend and do not regret it in the slightest.Tony and Liz were the best, the entire staff was always helpful and pleasant. I would recommend anyone that's looking for a car go see them.

DJ Mayton II

Alex Cunningham was a tremendous help. I would def recommend going and letting him help you with finding the perfect vehicle. There was no pressure, no hassle.

Rogers Peanut Butter Pies

10 Stars . i went to look for a new Car . i talk Manny he was great show me all of the cars i wanted to look at . He was Honest and up front . He did not try to break my arm . Manny work really hard to find me my Dream Car. The Service was outstanding . If you are looking for a New car ask for ( Manny ) . He will always be my go to guy . THANKS HYUNDAI OF MURFRESSBORO

James Davidson

People are so friendly and scared me there great deals on cars

Jennifer Lopez

Manny has great customer service I really recommend buying a car from him

Samantha Franks

The staff at Hyundai are amazing! Bear Powers has been a wonderful help to me!

april smith

Steven Tyler was amazing and helped any way he could, great staff hands down!

Samantha Bailey

Alex was very helpful in my car buying experience! I would highly recommend!

Charlie Rhoton

Liz, & Manny were amazing in helping me find the perfect car! Never felt pressured, and they worked diligently with me over a couple of weeks to ensure I was happy with my new purchase. The entire staff at Murfreesboro Hyundai made my experience a pleasure.

Dana Denwiddie

Let me just say the staff is amazing!!! I first started my car buying search with Ford of Murfreesboro which I had the absolute worst customer service experience of my life. The salesmen there don’t care, they gave me the run around for a …

shannon wooten

I had an awesome experience thanks to Steven Martinez! thank you!

Melanie Lamb

Been to several dealerships this week and the reason we bought from you was because of your team. Alice, Josh and Wes took care of us in a professional and courteous manner that everyone should experience. What a great deal and a great experience.

live Shelley

Excellent folks to interact with. Professional every step of the way along the process of purchasing my vehicle. I will return.

Abigail Studios

I got my first car!!!! I am so happy, I was nervous and a little bit scared since I've heard buying a car is not easy. My sales man Manny (shout out to him) made everything go very smoothly. I love my new Passat, thank you Manny for listening and going out of your way to make sure my payments were where I wanted them to be.

Sophia Joyner

great service! friendly staff! Steven Martinez does a great job!! highly recommend

Jeremy Frost

I recently bought a 2014 Hyundai Veloster used from this dealer. Troy took great care of me and made the buy painless. Great car and good service!

Thomas joyce

Austin is really doing his best and I’m proud of my friend of 10 years..

terry freels

Great environment to be surrounded by not being pressured in to buying anything, Tyler was a great person to work with and I will also be back! I HIGHLY RECOMMMEND HYUNDAI!

Marianna Conley

We loved our Santa Fe but needed a bigger car. Jessica called us and offered us the best deal on a Atlas! It was an answer to our dreams. We couldn't be happier with Mufreesboro Hyundai and our salesperson Jessica!

Danielle Rowland

I went in today not expecting to leave in a car today, but thanks to my salesman Mike, the GM, and finance team. I left in a brand new car today. Thank you all so much. You have no idea how much I appreciate all of your hard work.

Maria Ramos

Manny is a great salesman to deal with mede the whole process easy . Definitely recommend him.

B F

Fast service and great people. All that needs to be said.

bmapope

Troy was great to work with. Even though we had a rocky start to the buying experience he stuck with us for over a week, smoothed things out and closed the deal. We love our Hyundai Santa Fe Sport. Thanks Troy Lee!!

Sherri Sowards

I would highly recommended Dylan Coppock . He was great to work with and made this a pleasant and easy experience.

Derek Fender

It was a while ago that we purchased two vehicles from a guy who didn’t know anything about them. The GM Ryan made lots of promises and didn’t follow up at all. I wasted so much time going back and fourth from Nashville to Murfreesboro to try to resolve the issues. The service warranty they sell is garbage. We paid over $60 a service for a $21 value and still have to pay for covered services. Think twice before buying anything extra or anything at all from this dealership

Perry Hamlett

Ken Stevenson helped me me with the purchase of my Atlas that I am very happy with! Murfreesboro Hyundai Volkswagen was recommended to me by my good friend and I had a outstanding buying experience. I enjoyed talking with Ken over the phone and text messages as he educated me about the Atlas and the Murfreesboro Dealership. He is very helpful, patient, interesting and knowledgeable about his product. He is a nice person, professional and didn't pressure me. Thank you Ken and Murfreesboro Hyundai/Volkswagen!

Christi Kramer

Boyd is awesome! He was patient and attentive during the whole process of purchasing my car. I appreciate any business who employs veterans such as Boyd. Thank you for your service and help, Boyd!

Victoria Bradley

We had a great experience with Austin buying a new Hyundai. Car buying can be stressful and like a "battle of wills" in some situations, but that was not our experience with this dealership. Austin was extremely patient and acted like our interests were the most important thing on his plate. This was the most laid back car buying experience ever, which in my mind is the best kind of car buying experience. We would happily go back to this dealership and work with Austin again. Wes in the business department is also very funny and easy to work with. I would definitely recommend this dealership for an easy, comfortable, no-pressure car buying experience.

Chrystal Miller

I went into hyundai volkwagen a few weeks ago and they have a great staff which Steven Martinez was wonderful to work with and I highly recommend him to anyone looking for a vehicle.

Kelly Robles

Troy was great! He gave me a great experience, I highly recommend him to everyone!

Rodney Mccutcheon

My son bought a used 17 Murano from this dealership. The sale went great. Mike done his job and got the money and closed the deal and made everyone happy. The problem is we cant get these knuckle heads in service to get the weowe done. The vehicle had been dropped off twice for exhaust work and perma plate. The first time the car never got touched in all the time it was there. No one contacted us to let us know that they wouldn't be able to get the work done because it had to be out sourced. So the vehicle sat there most of the day with nothing being done. Now it has come back from the second time when it was supposed to be all scheduled and for sure going to be done they assured us. Well yea you guessed it. Exhaust work done but no perma plate and still no contact to let us know when to pick it up. We had to just show up again to find out they would not be able to get to the perma plate for some reason. The service side of this business is horrible and iN need of new management if they are to grow their service business. The sales experience was great. But I urge you DO NOT take your care here for service and expect anything but mediocre service at best. If the owner knows this kind of stuff is going on allows it and accepts it then he/she/they should reconsider their business model because this one just plain SUCKS!!!

Jessica Boudreaux

The service I received was prompt very friendly they work hard to get me into a vehicle that I liked. And they solve problems that I hadn't questions that I had. They worked with me on getting my Military discharge paperwork registered and the proper registration. Any issues that I have had with my car since buying it from them have been handled by the dealership in a very friendly manner

Michele Lyles

If your in need of a great automobile, stop in and ask for Mike Lyles, he an outstanding salesman! He is very helpful, knowledgeable and patient.

Bethany Overtin

The service department is exceptional. The sales staff are very helpful, we love Hyundai of Murfreesboro. Go check out Troy Lee for an amazing experience

corbyn lake

Amazing service! I got the car of my dreams thanks to Dylan!

Sebastiana Flores

Troy lee is the best sale man and i recommend you guys to him.

Terry Heston

Alex Cunningham was very helpful. I wasn’t sure what I was looking for but he helped me in the right direction and we picked out the best options for me. I didn’t feel pressured what so ever! And just like that I was in a few vehicle!

Christina Puza

I’ve visited many dealers and this one treats customers the best. Especially the sales rep Bear. Might not have exactly what you want now but wait a tick and Bear with have what you want. LOVING my new (used) car! Thanks Bear!

Molly Goslee

Boyd provided excellent service when I went in to view some of the new VW vehicles. He was able to give me great information on all of the inquiries I had without pause. Boyd's assistance made the experience feel welcoming rather than the stressful visits I had at other dealerships. I would recommend him to anyone looking for a new car. Boyd is definitely an asset to your team and I look forward to working with him in the future.

Ally StJohn

Steven Martinez gave me a great experience. Answered all my questions fully. Highly recommend

Lawrence Washington

Dropped my car for service, got in and out in five minutes. I can appreciate the quick service.

Adam Campbell

Go check Troy Lee, he is amazing with finding what fits the best for everyone.

brian clyburn

Great place to buy a car! Very happy with our pirchase

Kaleb Conley

Went on a test drive with Jessica and I was blown away by her knowledge of the car! She seemed to know everything, very nice as well!

Ralonda Heston

I had a wonderful time at the Hyundai dealership! Alex was very helpful and knowledgeable... I would definitely recommend him for your car buying experience!

Icey and Summer Studios

I just got my first car and I’m super excited. Manuel Gonzalez is very funny, he explained everything I need to know. I told my mom and dad to buy their next vehicle from him. Thank you Manny, I told you I was going to tell everyone how awesome you are.

Phillip Ohnemus

I cannot stress enough how happy I am to do business with Murfreesboro Hyundai Volkswagen. When you talk about a business going the extra mile they went above and beyond… for me and my wife they actually went an extra 1,700 miles. You see my wife and I live in Billings, Montana. We had a problem getting the vehicle we wanted at the price we wanted in Montana. The fine folks at Murfreesboro Hyundai Volkswagen in Tennessee learned of our dilemma and reached out to us to help. At first we were skeptical they would be able to help us as we were so far away. But boy did they come through! They found us the Red 2019 Kona SEL we wanted. They had it shipped from a dealership in Kentucky to their dealership in Tennessee. Once they had it they cleaned it up and had it shipped to our front door in Montana! You are probably thinking that we were silly to work with a dealership so far from home and that we probably spent a lot more to buy our vehicle this way. You may be surprised to learn we actually saved $4,000 dollars by working with them. We financed through another company and we declined the dealer extras, but still they worked with us. So how does buying from so far away work? Well they made it very easy for us. We paid a $500 deposit to show we were serious buyers then they secured the car from Kentucky. Once they had it they sent us our paperwork overnight through UPS. We spoke with their finance director by phone and went through everything together. They answered all of our questions and get this… they told us to wait to submit our payment until we had our vehicle here in Montana and had a chance to look at it and make sure it was everything we expected. I am sure Murfreesboro Hyundai Volkswagen does enough business in their own backyard that they could have just went about their business as usual… but they saw an opportunity to help us so far away and they seized it. Now how did they hear of our problem in the first place? Well in full disclosure; one of their salesmen is my wife’s uncle. He knew we’d been looking for a while and he knew we recently had a bad experience in Montana. It was he who went to his manager and shared our story. His manager didn’t blink an eye and asked how they could help? That’s how it all started. If this dealership is willing to go the extra 1,700 miles to help us, I can only imagine what they will do for those in their own backyard. We’ll be looking to add another vehicle in 2020. I don’t know what it will be just yet, but I do know from where it will come. Murfreesboro Hyundai Volkswagen you guys have made a raving fan out of me. Thank you for helping us to stay in the Hyundai family. Phillip Ohnemus

Vanessa Roeger

We had such a wonderful experience buying my daughter’s first car. Liz was excellent and very helpful. I would recommend her to all of my friends and family.

Victoria Gamble

I came to the dealership looking for an affordable and reliable car for my daughter's 21st birthday. Josh was very professional and awesome. Bobby came over and made us feel welcomed also. They were both awesome salesmen and I didn't feel …

Alexis Brown

liz bowling is the best car salesman ever! she is fast and the process is easy! i highly recommend asking for liz bowling.

Jeremy Hix

Service department is great but there seems to be a disconnect on the other side of the house when returning follow-up calls.

Donnetta Stanley

Tyler was a pleasure to work with from start to finish. He listened to what I wanted and put me in the perfect ride! Everyone treated me with dignity and respect from sales, to finance, to managers. I felt like everyone was honest with me and genuinely wanted to keep me coming back as a repeat customer.

Fred Conley

Just bought an Atlas and it's the best. I was starting to not feel safe driving but the Atlas changed that with all the safety features. Also the ride is really great. And the salesperson, Jessica, knew exactly what I wanted! I'll always buy from her!

Daniel Steines

I had a great experience at Murfreesboro Hyundai buying my used Toyota Tacoma! Michael Lyles was very helpful and stuck with us through the whole process, even though it lasted until almost 9:30 PM! I highly recommend this dealership.

Consuela Olden

Let me start off saying, although I love my 2016 Dodge Journey but the experience we went through to get it was unbelievable I wouldn’t wish it on my worst enemy! Murfreesboro Hyundai VW is the worst, most unprofessional, and rude car lot I have EVER been to in my life! First we went because my husband wanted to purchase a van, so he called talked to a salesman “Austin” about a white Town & Country van 2015 I believe that was advertised online and on Facebook. My husband explained over the phone that he wanted to purchase the van for me also purchase a small SUV for our daughter who is an college student so they knew we was coming to make 2 purchases. We talked to Austin and Peggy they got all our information and we made an appointment to come in the following Saturday, March 9, 2019 we got there and Austin was all of a sudden to busy to greet us so he passed us off to Victor. Then Austin told us “oh we just sold that van an hour ago” mind you Austin called us that Saturday at 11am to confirm we was still coming at 1pm and told us he would pull the van to the back so no one would see it. So first strike! My husband was so upset and disappointed he immediately wanted to leave but Victor was so nice and apologized that I had to talk my husband into staying (that was an huge mistake on my end, I wish we would’ve just left) so Victor showed us the Dodge Journey and we agreed to purchase it. We brought the SUV, the A/C had issues so I called back and had an appointment on what I thought was Saturday, March 16 we got there and no one had us down for an appointment we drove from Nashville for nothing so we demanded that someone looked at our car so they gave us a loaner and Matt is service was so rude and unprofessional to us, they kept our SUV for a full week and I called every day left messages Matt refused to call me back to give me any updates. While my SUV was there someone was supposed to run it through expectation well that didn’t happen. Then I had to come back bc Jay in Finance screwed up and didn’t get me to sign the correct paperwork to close the sale. So we had to drive to Murfreesboro every week for 3 weeks! I had to call Debbie several times to inquire about my tags and sticker then she advise me that I had to take my own car through marta and sent them proof. I have never heard of this before, every car I have brought the car lot did this for me. So I had to pay for this myself, send them a picture and then I finally get my tags. Then I get my tags and registration my name was misspelled, no one offered an apology or anything. Then to top everything once I picked my car up from being serviced we drive around the back and guess what we see the white Town & Country van that we wanted to original purchased, Austin lied to us! It was the exact same van, same year, everything why did Austin lie to us and tell us it was sold? At the end no one said thank you, we are sorry for the bad service, we are sorry you had to drive up here 3 weeks in a row, we are sorry we didn’t get the SUV expected through the state for you nothing! Oh and you better believe we didn’t dare buy our daughter a SUV from there, we wouldn’t send our worst enemy to this place. We will stick with the places in Nashville for better treatment and better service and a company that does not lie! I asked Tre to have the manager to call me and of course my emails and voicemails went unanswered! Sad, they should shut this place down!

Christopher Lawson

Michael/Mike was first class all the way through the process of getting the right car for my girlfriends needs. Would recommended him to anyone friend or family that has car needs.

Melody Hargrove

If I could leave 0 stars I would. After my experience at this location I will never purchase anything from here EVER! We kept getting thrown around. We wanted to drive one vehicle and Sim kept trying to force us to drive another. We asked several questions never got answers. We was rushed thru the whole process and then acted like we never mattered. We never got to meet the sales guy we went there to see. While Sim was working with us he kept stopping to go help other people and other sales people kept bringing him people while he was in the middle of talking to us. Then he wanted to drop us like flies and go help everyone else. Do yourself a favor and don’t waste your time going here.

Jasmine Arias Farias

Being a young first time buyer I was just so nervous and felt unprepared, but Manuel Gonzalez really helped me ease my nerves by making the process easy and breaking it down for me. Huge shout out to him!

Oscar Hernandez

Manny Gonzalez is a person who helped me accordingly to every need I had when I purchased my vehicle. Their whole team made sure I was satisfied. Thank you Manny I will be telling my friends and family to go see you.

Mary Hitt

I had such a lovely experience here the other day while I was in inquiring about a new car! I was so nervous and had a lot of questions, so I'm super glad I met an employee Stephen to answer all the questions I had. He was really knowledgeable and friendly. I definitely would recommend this dealership and Stephen to any of my friends or family! Just fantastic!!

rigell gonzalez

Really recommend Manny and this dealership, excellent customer service.

jana O

I was involved in a car accident and my vehicle was deemed totaled. I was pretty upset and distraught about having to find a whole new one. I didn’t have the funds to put a downpayment down which was a big concern. Mike was a huge help to me and helped me every step of the way from showing me cars to the purchase.Josh was wonderful to work with as well. I highly recommend asking for mike to help you find a vehicle that will fit your needs.I am please with the outcome.

Ron Ravelo

I went to this place to get a vehicle ,the one that I went for, a Passat TDI 2015 would not adjust to the price range I was looking for .Then Manny called me and said they had a vehicle that would fit ,(2 years older ,of course) in my price range.The vehicle took a while to be ready and finally got another vehicle .They offered a loaner and the service from Manny and Jessica was great .I have to say their communication and follow up ,need some improvement.The vehicle that I got was very clean and it has been good so far .

Kailee Byrd

Dylan was very knowledgeable and was amazing to work with

Bob Nelson

Great experience looking for a new car with Troy. He is totally recommended to go check out for. New car!

Mateo Todar

Troy lee best sale man and recommend to go to him to get a new car

Joey Johnson

I had an Amazing experience with Manuel and the dealership. they really worked with me they helped me find the car I wanted and within my price range. I appreciate the help and will definitely be back soon to purchase my daughter her 1st car before she heads off to college!

Samantha Samford

I had a great time looking at my options in this search for a new car for my family. Boyd has been super helpful, and I look forward to working with him soon. :)

Madeline Oldham

This place is really great and friendly. Tony Barnes was my salesman and he gave amazing service and was so respectful!!

James Farris

The people at Hyundai of Murfreesboro are nice. Unfortunately, that is the only polite thing I can say about them. I scheduled an appointment to have basic service done on my wife’s car. Once I got there, things got off to a rough start. They informed me they didn’t have part and had to drive to another location to get said part. Fast forward 3.75 hrs later and they inform me that the part they thought was needed was wrong. They then stated that they needed to order the part and it would be another week. As a customer, they wasted my time. As a former auto tech, they wasted the techs time. They had my vin, and yet still managed to not check to see that the correct part was ordered. So needless to say I will never go back to that dealer. I’m sure this is not typical for this dealership. And the silver lining is that I sold my wife’s Hyundai and got her into an Acura. If you do have business here, PLEASE make sure they use the vehicles VIN to order the correct part before you waste half a day.

Benjamin Biles

I recently purchased a car from Mike at this dealership. I had an awesome experience and will definitely come back in the future. Mike did an great job working with us. He is extremely friendly and very knowledgeable about the cars on the lot and safety features. It was a very enjoyable and stress free. I greatly appreciate that the customer experience is focused on here, not to mention they have fantastic warranties.

Ellie Barr

Liz bowling is amazing to work with!

jovani Morales

Manny was really easy to deal with awesome experience y habla español

Chris Green

Unless you live out of state, there is really no reason to buy your Hyundai anywhere else. I am on my second Hyundai and the exceptional service before, during and after the sale is second to none. My sales guy, Manny Gonzalez, was phenomenal! This guy not only walked me through every detail of the car but had extreme patience with me as he wrote up two different vehicles before I could make my mind up on the color. I had a bit of a special situation while obtaining my vehicle so to cut to the chase, Manny and Bobby, the sales manager, were able to take care of it to make sure the transaction went through. They were very open about options and really put forth the effort to ensure I was satisfied with the deal. No complaints!

Corey Copley

Amazing service, at least for me, did not try and push anything on me, got me the car i wanted for a great price, if you head down ther ask for Alex, he made the process fun and easy and has made sure that everything with my car work and that i was happy with my car, 10/10 service for me at this dealership.

sarah /

Thank you Troy for being super cool and easy-going! You made my experience very calming, and I walked away with the best car and deal! Thank you Mike for making it happen as well. You two and the rest of the staff I interacted with are amazing.

Billcam Gaming

My dad & I were there this weekend because his lease was up on his Hyundai Tucson. We had the pleasure of working with Sim & Bobby and they were awesome! I recommend using this dealership for all your Hyundai & VW purchases. Thank you both for a great experience!

robert waite

Dealing with car companies can be very stressful but my overall experience was awesome! Bear was very helpful. I wish I could give more than 5 stars. Highly recommended

Preeti Shah

Ken was very helpful salesman. Very pleasant atmosphere. The best dealership to buy a car. If you need to buy a car see Ken. He is the best. We bought a new SUV from Ken and he explained everything in detail how all the functions works. Manager Bobby Carter always nice and very helpful making deal. Highly recommended dealership.

Jimmy Torres

Ken was awesome from the beginning of the sale. I felt comfortable and never felt pressured to purchase anything I did not want! The service was superb in a world where customer service is surprising to receive! Ken is your go to for a new ride and he is informative with every vehicle. Thank you Ken for defying true service.

Kaitlynn Dempsey

The whole team made me feel very comfortable and welcomed while buying my vehicle. I read some reviews before coming here and I asked for Manny Gonzalez since he has very good reviews. All the good things people say about him are true. You have another happy customer Manny and I will send my friends to buy from you. Thank you for all your help.

Wayne Eaton

Purchased an Elantra GT this weekend. The team at Murfreesboro Hyundai are awesome. Very welcoming and relaxed atmosphere. You could tell the employees enjoyed their work. My sales rep was Tony and he was great to great to work with! I highly recommend these folks if you are looking for a vehicle!

Keith Allison

I will have to say hands down the service department along with the parts department are very busy but i must say these people are very brilliant in every way. They look for ways to save you money by giving you the proper maintenance on your vehicle based on both time and mileage. I went in for a brake noise and ended up replacing them, although they found other items wrong, I felt as I was not pressured but was relieved that what needed to be done was explained very well to say the least. I agreed to do the work and now I am good for a good while. Really like going here and will continue to do service here along with purchasing my next car as well.

Jessica Hendricks

Great car buying experience picked out my car online that morning and drove away that night after I got off work really nice people talk to Sim the car salesman and Wes the finance guy they will get you right.

Joey Jarnagin

Overall experience was awesome! This was my first time buying a brand new car and my dealer Alex was very helpful. Would recommend!

Zeke

I was looking at a 2017 Ioniq that was still "new". Figured I could get a great deal and from the pictures it only had over 100mi on it. They send me a purchase order on my inquiry and their "best" price is $4,000 MORE including taxes etc than what I can get a 2019 for. Do yourselves a favor and go anywhere else but here. Well unless you like being ripped off and paying way more.

Casie Yates

Huge shoutout to Wes and Michael for making my car buying experience wonderful! I was apprehensive about my first time financing a car, but they both happily answered all of my many questions and put me at ease by giving me the best warranties and gap coverage available within my budget. Check them out!

Themani Channel

Micheal Lyles I want to thank you! You made buying a new car enjoyable. I hope to be able to send some new customers your way soon. You were a lot of fun to work with. Again thank you. We truly appreciate you!

jacob hardgrove

Austin really enjoys what he does for a living. Allow him to help you with your next car purchase!

Josh Stone

We bought a used Hyundai Santa Fe Limited Ultimate in October of 2018 and has become a jekyll/hide story. First, the purchase experience was great. Troy was our salesman and he was over accommodating. There were some small delays relative to the dealership messing up and you could tell he was genuinely concerned in getting them corrected in effort to give us a good experience. So, I would say the purchase experience was great with many thanks to Troy. What has followed thereafter has been less than stellar. In March we went to get our tires rotated at our local mechanic and after the tires were rotated, we heard a very loud humming noise coming from the rear wheelbase. We took it back to our mechanic immediately and he stated that there was uneven "wavy" wear on our tires and that there could be an issue with our struts and at the least, the alignment had been off for a considerable amount of time. Being that we were under warranty, we scheduled our car to go to the dealership. They told us to drop is off at 8am for our 1pm appointment. By 3pm I had yet to hear anything from the dealership, so I called. They said that our car was getting looked at (this was after being on hold for 21 minutes). I called again at 4pm...same story (on hold for 17 minutes). Finally, at 5pm I let them know that we needed our car because I had to take one of our kids to soccer, etc having expected to have our car back. They immediately said we will get back to you in 5 minutes. The shop manager called back and said our alignment was off. Having purchased our car under warranty and certified, the alignment should have been checked before we purchased it, but it was not. They did align it, but now we have 4 tires so out of balance that they cannot be fixed and we have the constant road noise to deal with. I asked the used car sales manager to replace the four tires, and he said that he will get back to me. I have called 2 times and even talked to him at the dealership, but yet have never received a phone call of resolution. You would think after paying $30k for a vehicle, they would try to make it right.

Heidi Wright

Tyler and Riley were amazing to work with! Buying a car can be a whirlwind, but they were extremely helpful, professional, and easy to work with. We did not feel any pressure or stress, and they have competitive pricing and great options. We are thankful for our positive experience, and look forward to doing more business at Hyundai Murfreesboro.

Jenifer Caltrider

Highly recommend Troy Lee salesman if looking to find a car!

Claressia Paige

Would give zero if i could. Tried to scam us out of an extra $1,000 just because we would not finance with them when the salesman was told, that we already planned to finance through the bank after putting $5,000 down, and gave us a set number last night.. So after already being approved by the bank for the rest, today it was an extra $1,000 because we didn't finance with them.. Pleased to take my money else where!

Jim Millard

Outstanding. Great experience from great people!

Miles Woodard

I bought a 2016 Jetta. I worked with Josh Miller, Tyler Martinez, and Victor. All three were courteous and professional, as was the finance manager with whom I worked. I felt this dealership to be fair, reasonable, and honorable in their negotiations. Would certainly purchase from them again.

Christian Lozano

Alex Cunningham was very hospitable and answered all of my questions honestly and was very informative while I purchased my Jetta I highly recommend his service.

Kailee B

amazing staff! Dylan was amazing to work with!

Tabitha Abernathy

Michael Lyles helped me get to the price point I wanted to be at without having to sacrifice to many features. Overall good experience - a little time consuming but that’s pretty normal at any car dealership.

Chase Peyton

I'm going to try my best to be objective here, and tell you why i will not be coming back, nor would i recommend purchasing or servicing any vehicle here. Please note I used to work at this dealership when it was under different ownership, and left due to poor management. I've taken my car back for diagnostics on issues for my personal mechanic to resolve because i live in the area...Recently went in due to oil consumption issues, and was told i would have to bring it back regularly for testing... Despite my optimistic outlook, things only seem to get worse and worse every time i come back. Whether it's awkward conversations with advisers or managers, failure to meet the expectations they set for themselves(prepare to spend two hours waiting for a oil change, regardless if an appointment was made), or just poor communication skills this dealership has given me nothing but personal woes. I took my Sonata to Hyundai of cool springs, and they did an AMAZING job fixing all the customer service issues i had with this dealership. Even if they offered me a free car off their lot of my choosjng, pending i always bring it back to them for service, i would gladly turn that down....that's how mediocre the whole team is here, and it trickles down from the top. Purchase and get your car serviced anywhere but here...you may find yourself in similar shoes. **UPDATE**to the "GM" that responded to my review. Your dealership has waisted enough of my time, sir. Hyundai of cool springs has been completely successful in getting corporate to replace my engine, at NONE of the cost your team recommends. If you care to resolve this complaint, youll take the time to use my name to find my contact information in your system and reach out to me. My review has enough detail to address your team.

Mitchell Pope

Alex was very helpful and friendly, going out of his way to assist us even though we were early in the research phase and just starting on our car search. When the manager stopped in to greet me, he was kind and respectful of my time and interest.

Bryler Davis

This place was awesome! We were down two cars in the past two months. Then when we met mike we told him our needs and he got to work on it asap. Doing an awesome job at pulling numbers and searching for the exact vehicles we were wanting. We hit a bump in the road once but they went above and beyond after that. Now we are all 3 proud owners of 2 Elantra’s and 1 tucson. Very happy with the business we have received from mike! Go speak with the gentleman and let him know you seen his review and see what he can do for you!

Mariana Praiz

Manny Gonzalez is the best salesman I’ve ever met , he makes car buying easy, fun and super smooth. My whole family and friends will be buying from him, that’s for sure!

Ashley Hitchen

I had a terrible experience with Downtown Hyundai and drove an extra 30 minutes to get to this Hyundai dealership. The staff was wonderful. Manny was very patient with me while I looked for a replacement for my Accent. The Sales Manager was very nice and patient with me as well. My Finance person was absolutely hysterical. The GM even popped in to check on me and ask about the experience at Downtown Hyundai. Everyone made my experience wonderful. Looking forward to working with them in the future.