Reviews of Pacifico Hyundai (Car Wash)

Bob McClernan

Matt made the deal I needed with no problem whatsoever! Highly recommend Matt and Pacifico

ana maria dominguez

My experience today was amazing. Bowtie was very professional and friendly. Thank you for everything! Super Happy with my new car!

Ritesh Shah

Enjoyed my experience here for a test drive. The location was easy to find near the airport. I had talked to an agent prior to the test drive so they were ready for me when I walked in. We went over what I was looking for and what I wanted to drive and then went for the ride. The inside is small and dated - which is also true for the outside area. I wish it was more inviting and less run down. The agents are friendly and able to answer questions well. They are definitely trying to get the sale so just have to stay your ground to make sure you tell them exactly what you're expectations are - which for me was to test drive the car. The experience was good with the drive. We were able to go for a nice drive. Helps to get a handle of the car as it moves through local roads and highways. Overall - satisfied with my experience and glad I was able to stop in and accomplish what I went there to complete.

Jenna Harris

Great low pressure experience with an amazing set of people! Chris and his team took the time to answer all our questions and look at all our options. Steve (the bowtie) and AC were great guys and helped me and my husband drive off the lot with a perfect car for our growing family. I’m never going anywhere else or referring anyone to another dealership. Two thumps way up!

Chris Drain

Great service, no pressure. Tom was incredibly nice and professional. We're happy with the car and the whole experience.

Sunny Pierce

I had an amazing experience leading my new Hyundai! With my initial contact with Bryan Foley, he set the tone for me to have an awesome experience and Lamont Dean continued the trend once I was in the showroom. I usually find buying or leasing a car a stressful experience, however, these guys kept me excited and made it hassle free. Thank you so much! I

Hannah Fofana

Dennis and Holly are great! Dennis took good care of me yesterday!

Anecia Myers

Service Advisor Dennis Goldner always go above and beyond to assist me! Dennis is truly a great asset to Pacifico Hyundai!

Brittany Perez

Awesome shopping experience!!! From the interaction with the internet sales manager, the sales consultants, and the finance director....everything was smooth and convenient. I am definitely recommending Pacifico Hyundai to my friends and family!!!!

Bernadette Mazzola

Very Good Experience.... Lamont Dean, is the BEST Salesperson Ever!!! I believe this is the 4th time I've Leased a Car from Lamont.... He's so knowledgeable, and always goes that extra mile...a very nice person, who strives to make his Customer feel Comfortable throughout the Process....I LOVE my New Elantra, & look forward to Driving Many Happy Miles...

Frances Giaquinto

This was my third visit to the dealer since I leased my Hyundai Tucson I look forward to going there because I am always treated so nicely Holly is the absolute best she is extremely accommodating and great to talk to I never have to wait long and you guys always have refreshments the TV what more could I ask for a great experience today as usual. Thank you.

Erven T

Holly was so thoughtful and kind, a great service advisor, a really unexpected dealership experience I love them at Pacifico Hyundai

Katelyn Whelan

Very friendly, helpful & efficient

Carlyn Telfer

Positive buying experience. The whole team is commendable - special thanks to Kerisma for her patience and diligence throughout the whole process

Victoria Moors

Super friendly, take good care of you, and prices are fair. Highly recommend Pacifico Hyundai :)

Steohon Dowden

Excellant place friendly staff I love Holly McCaffrey she is the best

Kris Riley

Awesome experience buying my Tuscon with Brandon Lokey. He made the process super easy and straightforward

Robert Curcio

Turned my car around in a reasonable amount of time for recall service and scheduled maintenance. All of the employees there were friendly and customer service oriented. Overall a positive experience.

Victoria

I just purchased my 4th car from Pacifico and I wouldn’t go anywhere else! Lamont is one of the best people I have worked with in buying a car. I told him everything I wanted in the car and what I needed payment wise, etc. he got me out of my 2016 and into a 2019 at a lower payment and in my own name instead of with a co-signer while multiple other dealers said it couldn’t be done. All of the staff at Pacifico are great I wouldn’t recommend any other dealer!

movie boy

Great service my name is Tyree, fixed my car for next to nothing!

Meat hardy

Pacifico Hyundai is awesome. Dennis in service and his tech always take good care of me and I'm never there all day. I recommend them for service and to purchase a car. I been going to Pacifico since 2010. I've brought a car, had another car serviced there, took my wife to buy a car there, now my daughter is going to buy a car there and maybe later this year or early next year I'm getting a new car there. Keep up the great work.

Frederick Teitelbaum

You know, a lot of people say, "Oh the dealer is more expensive and their service is just the same as Joe's gas station". That has not been my experience with Pacifico Hyundai. I have found out they stand behind their work and they work with their customers. I have made them my premier service partner.

mike San angelo

Excellent overall experience in purchasing a car this past weekend. From our sales associate, finance manager and all other staff. Very professional and welcoming!

Richard Wiegand

Their technical work is good. I was frustrated with unresponsiveness of the staff. We were in contact via text. I requested an estimate of when my car would be done. Heard nothing back. Tried to call but it took 4 calls and nearly 30 minutes before I could talk to someone. Even then, I had to leave a voicemail. The lack of communication frustrates me.

veronica hodges

After Pacifico changed the battery, my remote key pad still doesn't operate. The staff was courteous.

Todd Kelley

At first they had a little trouble getting the replacement handle on the trunk of my Santa Fe to work, but ultimately they got it fixed (and at a fair price). Very nice people, too!

Tracey Boyd

Great Service! Thank You!

Tracey Gordon

My vehicle was fixed, my account service manager Holly McCaffrey was extra professional the reason I couldn't give 5 stars is because she was absent I was firce to deal with a grumpy service manager who wouldn't allow me to talk to the mechanic that fixed my car? So I asked for his supervisor who explained my diagnostic report. Also the phones were constantly busy so I came without knowing my car was ready.

Nik Theodhosi

Simple buying process with no real issues

N D.

Horrible service dept who doesn't standby the quality of Hyundai vehicle. This make Hyundai as whole look very bad and corporate action has been made. Took my car in for a recall issue (4/8/19 12pm appt Confirmation X01BE9DNXY) & the service manager refuse to take responsibility came up with an excuse the issue is totally separate trying to charge me for diagnostic. The car is only 70K miles range and that dealer just lost a sale from me since I'm also looking to buy a new car as well. This make me question if I should even stay loyal to Hyundai.

Lucas Nooter

Had a drop off appointment, and live kinda far. They did the best to get me in, and out within an hour. Great Service!!

Rosana Cruz

First time there and it was an amazing experience. Excellent customer service. The lady in the front was amazing and sweet. I was in a rush and they had me out in no time! Highly recommend

Javotte Slaughter

Dennis Golden in Hyundai Service is very polite and professional. I was there for my inspection, an oil change, and two service recalls. Everything was completed promptly, and the wait was pleasant.

Kristin Derrah

The only good thing about my service visit was the free Uber ride. Poor communication on repair status, their text function is not answered. Told a 60,000 check up would take 3 hours, took over 7. And good luck finding your car after 6PM. Service desk was closed when I got there at 6 even though they're supposed to be open until 7and my car was in the poorly lit back lot.

Mia Caruso

The it is always a great experience at Hyundai sale are best price around I have leased six vehicles at Pacifico Hyundai the manager Chris Harmon is the best and all sale persons they make feel like family!!!!

Bob Matera

I had a wonderful buying experience at Pacifico Hyuandai-------the great combination of Mike Della Pollo (sales) and Dahlia (finance) made the sometimes stressful experience of buying a car and processing the paperwork very pleasant with absolutely no stress or hassle--------and I would highly recommend this dealership for your next auto purchase---whether it be a new or a used car., which is what I purchased. Lots of smiles and greetings from everyone, whether they were dealing directly with me or not-------which represents to me a great overall vibe on the entire Pacifico campus---------and again to me thats very impressive! And of course GM Tom Flynn is absolutely the best--------its pretty apparent to me that he runs a great overall operation and its no wonder why Pacifico has been and no doubt will continue to be a very successful and well respected dealership! Bottom line is they do it the RIGHT WAY, and IMO thats the best possible recommendation I can make!! Bob Matera

ong yihong

Very experienced and friendly sales team that made my first car leasing experience an easy and pleasant one. No hidden fees. 5 stars to Pacifico.

Dan Perkins

Good experience overall. I dropped the car off in the morning and they got me an Uber back to my work location. They called me later that day with an estimate and after I authorized the work the car was ready a few hours later. They sent me a text asking if they could send an Uber to pick me up at my work location which was very nice. My car is an older model and it was not performing well, but after their work it seems to be driving a lot smoother.

Carl Williams

Arrived this morning to have a tire serviced. All the staff were very friendly and helpful customer service was EXCELLENT.

Diane Holliday

My husband and I just leased a 2020 Hyundai Elantra from Pacifico Hyundai. Our sales rep Mike was incredibly helpful and patient as we test drove a couple cars and weighed our options. He was not pushy in the slightest and made our car buying experience very pleasant. We found all of the staff to be friendly and helpful (and they hooked us up with some free Labor Day hotdogs after we got all of our paperwork signed). :) Would 100% recommend doing business with them!

Lisa Jensen

Holly took me right away knowing it was busy in there. My car needed a few parts done in 2 days. She is amazing

Jason Lubar

The sales rep Matt Leader and Jason in finance were great. Easy process. Love the new Elantra.

Peter Dubin

The staff is always incredibly helpful and gracious I am quick to be there in the event of a problem

Sherry Ingram

Prompt courteous professional service. Very pleased! Thanks

Susan Atkinson

I bought my Sonata at Pacifico 7 years ago and I take it back to them for all inspections and maintenance issues. The salesman that sold us the car was extremely knowledgeable and got us the best deal possible. The service dept is top notch. Dennis and Holly work hard to get you the appt you need to not disrupt your entire day. Great place to buy and maintain a car!

Samuel Kahuila

Had a great experience. Holly was absolutely wonderful when I dripped off the car and pickung it up. The communication was terrific. When I went to pay there was a glitch, Susan was patient and had a terrific sense of humor.

Keesha Gant

Always great service when I come here.

Anwar Turi

Reason for one star is we waited outside an hour for someone to assist us but no one came. They dont have any place for customers to sit. The person on the counter is super rude and wasnt talking nicly. We were wanting to buy a car yesterday but we decided not to. We had go across to Kia and they are the best in every single thing. Love Kia

Kaci Butler

Thank you so much Steve and Chris!!! Another great transaction. Steve you were so helpful and patient with me!! I’ll definitely spread the word that Pacifico is the place to go if you’re looking for a car.

Gloria Johnson

The BEST experience ever..! The third visit and the service from beginning to end was friendly, professional and efficient. Not so at other service centers. Thank you l✌️

Gernise Graves

Great service!

Robert Borman

Great experience. Took the time to find a payment I was comfortable with. I will tell everybody to stop in when shopping for a new vehicle.

Marti Thomas

Really thorough and graceful.

Mariaah Quinn

Place was great. I brought my car in at 11 it was done by 245. Done correctly and I’m more than satisfied. Both Steve’s in the maintenance department were AMAZING and so supportive! Thank ya for the great work! Highly recommend this place

Marijuana Doctor

Reggie the manager was super kind and Kerisma was a great saleswoman.

Rasheed

I have been to Pacifico on a few service-related visits and I can say they are by far the best Hyundai dealership in the Philadelphia area. Thank you and keep up the great service.

Joe Walker

THEY ARE RIGHT THEY ARE NUMBER 1. THE MESSAGE ON THEIR PHONE SAYING IT OVER AND OVER AGAIN. I HEARD IT A MILLION TIMES ON HOLD 6 DIFFERENT TIMES FOR 20 MIN. CANT GET A RESPONSE FROM AN EMAIL WITHOUT CONSTANTLY COMPLAINING. THEY ARE NUMBER 1 AT EVERYTHING THEY DO. SALES, SERVICE ETC. I DEFINITELY WONT EVER BE BUYING OR USING THEM AGAIN. MY MISTAKE FOR GOING THERE THE FIRST TIME.

Samantha Power

Dennis was very helpful. I had a million questions and he answered them all. I’m very pleased with my experience.

Sherry Cappello

Totally satisfied with everything service was great all the people were pleasant to work with I've worked with Holly she was very personable answered all my questions I would recommend them to all

Trudy Robinson

Had a very pleasant experience @ Pacifico Hyundai on Essington Ave. Arrived for my 2 recall issues . Replaced fuel tank bands & stop lamp switch . Registration took 10 min. Waiting room neat with coffee station. In @ 08:15 , out 10:20 . Short Will definitely return . waiting time .

sandra green

Holly was awesome help. Staff was pleasant. I felt comfortable and got questions answered promptly.

Charles Still Jr

Brandon Lokey helped me purchase my 1st car and he was really good at his job. There was no pressure from him to do anything. In fact, all of the staff I encountered were friendly. They saw me the person, not a dollar sign. I would definitely do business with them again

Lisa Marie

My experience was great, no complaints really except that it was an all day process I wasnt ready for lol. All in all I would recommend Hyundai for your next vehicle!

Steven Solomon

I had a great experience from Jason to Brandon to Shadi. Recommend to everybody!

Carlos Londono

The five stars is 100% for the salesman Mike. He truly did his best! We received the best deal In town for the trade in and the car we bought. The process however gets a 1 star. It took too long, Too many people involved, and if it wasn’t for Mike I would have left. They need to simplify the purchase and not prolong it soooooo much.

Nicholas McGinty

Steve and Reggie were excellent. This is the second vehicle I have gotten from Pacifico Hyndaui and always been provided great service!

Michael Turner

Brandon was great patient and even made a dmv correction he connected my phone with radio......Jason in finance very nice and efficient.....overall a good experience

Maya Burman

Oh I am so happy to have stepped into this dealership! Susan and Holly were amazing as was Steve. They were knowledgeable and super friendly. I didn’t wait long and the price was perfect! I would recommend coming here for all you Hyundai needs.

Alaya Monroe

I had A wonderful experience at Pacifico Hyundai everybody was friendly I got an awesome car I felt At home and I’m recommending everybody go there if you want a nice affordable car thanks Steve oh yeah ask for steve with the bow tie

joe ganzy

Amazing customer service! Just bought a car from them and I love it! And also for a great price. Thank you Pacifico! Will definitely come to you guys again for my next purchase.

Tammy Osbourn

The service e department was great. They explained everything to us, and even told us about a recall we went aware of. They were prompt and friendly. Just got a car from here, and the sales folks were great. They actually got us a brand new car for less per month than a used one. With a great warranty too (everything is covered for 10 years or 100,000 miles). Plus, we don't have the greatest credit but the guy in the credit department got us a decent APR.

Chris M.

I could not be happier with the courtesy of every person I’ve been in contact with in the service department. I stopped in to make an appointment for an oil change and Dennis accommodated with an appointment the very next morning while considering my work schedule.

Carol Horan

#Excellent service coordinated by Dennis on a holiday weekend. My Sonata was repaired and every effort made to make the process convenient for me.

Kevin Anderson

Holly thanks for the help with the car, in such a timely manner and caring manner. The carbon engine service appears to be working, better pick up too. Thanks again for the help, in advance. K.M. Anderson.

Jane Baker

My service visit with Dennis Golden was fabulous, courteous and thoroughly explained what things I needed to have completed at this visit. I got in early and was out before noon. Great job guys !!!

despositodog

My sales person was outstanding. He made the process very easy. He also explained all the features of the vehicle and set them up for me. I would highly recommend your dealership highly.

AJ Rameshkumar

I would definitely recommend Pacifico Hyundai and this dealership to anyone. They know very well how to treat their customers. They will make sure that you are happy with the purchase by making sure they get you the car that meets your needs. The sales person I worked with was Bryan Foley/Vincent Barabin and both are an awesome person. He made sure that I was happy with the purchase :)

DANIELLE TRAN

The female service desk manager was very competent and friendly. The place was nice and provided good snacks and coffee.

Tenia Strobridge

Holly is amazing! She has great customer service. She greeted me with a smile when asking what service I needed completed. Thank you for your help!

Debbie Hill

This was my first time here. The staff was excellent. Very professional n friendly. I will definitely be back. Thanks.

Anthony N. Turino, II

Holly is a pleasure to deal with. Always helpful, cheerful, and knowledgeable. She makes waiting for your car to be serviced not so bad. A smile for you when you arrive and one for when you leave.

Kieshia Studevan

Had a great experience with Mike, he helped me find the perfect car for me.

Chomroen Chea

Dennis and the whole service team are AWESOME... They do with what they can to satisfied your need when it come to your service

Dwayne Lawton

Dennis and the rest of the staff were very polite and friendly. They answered all my questions, and were also very nice!

Tonya Wynn

I love the staff, very good customer service!

S P

A little on the old school side when selling cars, A lot has changed in the auto industry. If buying, come in with some car buying knowledge. Staff always friendly.

Dawn Joseph

I am very pleased with the service I received today

Nisaa Aziz

Mrs.holly had very excellent customer service that helped me the best they could to get my car to be safe and I thank all very much

christian Bailey

Holly was really pleasant, straightforward and comical. Made the experience much smoother. My car is also driving better than it has in a while

shaunna vanelsis

Holly. Just holly. She’s awesome.

FRANK CUMELLO

Very fast service, had an oil change and inspection, was done with an hour.

Michael O'Neil

They do good work, are reliable, and communicate well. If you need a place to get car work done this is a reasonable place to do it. It is a bit on the busy side so don’t expect same day stuff unless you call ahead. It can be a little expensive, but at least you know they are doing a good job.

Chuck Young

Pleasant surroundings, courteous personnel, comfortable waiting area, quick turnaround time

Gabriel Nagy

Service was great and solved the ignition seizing of the steering wheel. Thanks!

Carla Stephens

Service supervisor, Dennis, was thoughtful and, despite being extremely busy, took time to explain the work that needed to be done. The waiting area is comfortable and it was great to have complementary coffee or cold water and soft pretzels.

Rebecac Clymre

As always, I received the best service today. My service advisor, Dennis, is insightful and provides great customer service. This service center is trustworthy, honest, efficient and friendly.

Kenny Sanders

Hyundai dealership provided me with excellent service I was in and out in no time.

Ana Maria Sarasti

Impecable service Prompt Friendly staff

Joe Marchiano

My experience with Pacifico Hyundai was excellent. The personell was very helpful and answered all my questions to my satisfaction and repairs to my car we're properly done. I highly recommend Pacifico Hyundai and will continue to do business with them.

Robin Harris

The service Manager, Dennis is always friendly and very knowledgeable!

Melissa Gurmankin

Rarely is buying a new car a pleasant and stress free experience. This is not the case at Pacifico Hyundai. Our sales associate, Mike Della Polla was knowledgeable, competent and extremely diligent. At no time did we feel pressured and he made sure we were comfortable throughout the transaction, offering beverages and snacks. He really seems to enjoy his work and takes pride in a job well done. Dahlia processed our final transaction and was equally delightful; explaining all the additional services offered without pressuring us to accept ones we did not want. We would not hesitate to recommend Pacifico Hyundai.

Taziri Telecom

They charge 120 for scanner which is bit expensive for me as i have an old car but am loyal to hyundai and which if i can have the right amount i would upgrad to a newer one but hmmmm

Florence Crawford

Dennis Golden and the service staff was very polite. They made me feel comfortable and took care of my vehicle in a timely manner. Thanks guys

Amanda Connor

Pacifico Hyundai is the best! They were so patient with me and gave the best service I could ask for.

Sung-hee Oh

Don't trust this possibly manipulated review scores by Pacifico. I really can't believe why l cannot find any unpleasant experiences like l had. Pacifico might delete or manipulate bad reviews. I will post my review again and again until Pacifico gives me a crystal-clear explanation about my unpleasant experiences. I have all evidences to support my comments. Worst experience l've ever had in my life I had a flat tire so submitted my request to make a reservation through a chat function on Pacifico online twice and no one reached me out. So l wasted one week waiting for Pacifico to call me back. I left a voice message instead the following week and as you expected, no one got me back either. So l made a reservation through Pacifico's online site using their own system designed to submit a request for a reservation, and finally succeeded to make a reservation and got a confirmation number as well. This is not the end of story. Given their previous unprofessional actions that l had, l called on Friday and tried to confirm my reservation for Saturday. They told me that l am NOT booked even l went through their own online site system. Instead of annoying them, l wanted my tire to get changed and asked them to solve this problem. They repeated empty "l understand, but there is nothing we can do", because they have no idea whether they have a stock for tires that fit to my car or not. I asked them "a favor" instead of a fair service that l deserve to have as a customer, and they offered me to come early if possible because they close at 2pm Saturdays.

Lynn Costello

Going to Pacifico has always be a comforting experience from the moment you walk in to the minute you leave

Stephanie Paaske

Friendly, kind and helpful service. Had a recall and the fix was taken care of promptly and I was on my way. Thanks to the team there!

Vanessa Tchoula

I worked with an amazing sales associate, Juan Pablo who is not only very personable, he’s resourceful and sincerely wanted to make my car buying experience positive and showed it in every aspect of our interaction. JP listened to my concerns and did everything he could to remedy any issues to make sure my buying experience was as positive as possible. Along with Sales manager Reggie Johnson, they made the trip in from central Jersey, thru construction, at rush hr., three times, worth the travel! Kudos, too, to Chris from the finance department who expedited the paperwork to get me in an out in on that final visit in under an hr!

Sean Douglas

Kerisma my sales rep was extremely nice and knowledgeable. The sales Mgrs and Finance team were also very nice and accommodating

sharon jackson

What an amazing experience! I bought my very first car this past Saturday and after dealing with another dealership and becoming very frustrated and discouraged I walked down to Mazda(Pacifico) hoping to find a Madza CX-9 . I got there around 8pm and was immediately greated by a sales associate. He was extremely helpful even though it was late. The lot was closed so i could not test drive the car but he made an appointment for me to see him the very next day. My husband and i could not agree on a vehicle and almost left empty handed but he insisted he had what he thought was a great compromise for what we both thought was need. Long story short. I am beyond happy with my Ford Explorer and pleased at the service i received here. I highly recommend and only wish i knew it was ok to leave the sales associate name on here as well. He was amazing!

Kishani Martin

I returned a Ford Focus at the end of lease to Pacifico Ford and picked up a Hyundai Elantra from Pacifico Hyundai. Working with Mike Conahan was a pleasure. He worked with us to get the car, the price and anything extra we needed at the time. He was knowledgeable and efficient. Mike and Jason Oquendo made the process of leasing the Elantra appear seamless and we got out reasonably quickly. We appreciate their working with us to get us exactly what we wanted, very much.

Ian Beutler

First time getting service here and am definitely coming back! They were super friendly and the whole process was smooth and easy.

Vivian Lavelle

Pacifico Hyundai is an excellent place to buy a car as well as to bring it in for service updates. Steve carriera is a great salesperson if you are looking for a car.

Mark Molyneux

My recent visit to Pacifico for regular maintenance on my leased vehicle went very smoothly. I showed up about 20 minutes early but my vehicle was taken right away. The maintenance, an oil change, and a fix for the gasket around the driver’s side window work completed within about 90 minutes. Staff were courteous. Charges were very reasonable. I very much appreciate the “car wash“ coupon. That is a nice touch. One thing I am curious about is whether the dealership has a “frequently asked questions“ handout regarding management or suggestions around mileage on leased vehicles. I am using up miles at a rate that would put me a few thousand miles over at the end of my lease. I am making a concerted effort to control use of the vehicle to limit miles but I’m just wondering if others have been successful, especially in the “back end” of the leasing term.

Kelly Palange

I worked with Brandon for a few weeks while I was waiting for my lease to end at Honda. He kept in touch with me , letting me know about all the deals that were available. I ended up leasing a new Tucson and I love it. Thanks Brandon!

Floss Roche

Super easy to setup appointment. Dropped off car Pacifico provided the courtesy of an Uber to work and my car was finished by the time I was ready to go home. Easy pickup good communication throughout the day. I would highly recommend Pacifico Hyundai Service to anyone

ImperfectlyPerfect One

All the staff here are wonderful! They are always pleasant from the time you walk in, right up to when you leave. My service here is always impeccable and they explain everything to you,so you know exactly what you need to have done and why with no pressure to purchase anything other than the necessities. If you really love your vehicle you’ll take it here to be serviced and if your in the market for a vehicle look no further they’ll have exactly what you need.