Reviews of ESOTERIC - Fine Auto Finishing (Car Wash)

Andrew Arkow

Having been to the shop on several occasions, I can tell you that the people here are experts. Three months ago I took interest in preserving the paint on my new Honda Odyssey. I stopped in. I was overwhelmed with the line of products and services they offer. It appeared to be a bit over the top. I walked away without a purchase. My interest was sparked. I studied, read, watched countless videos, practiced and learned about detailing and preservation of vehicles over the next few months. I found myself back at Esoteric with some real knowledge. This time I knew that these guys had it right. Yes, the products can be expensive. Yes, they work on Ferrari and Porsche (a 918 spider sitting in the back) and many more exotics, but the Odyssey that got me there wasn’t judged. It was appreciated that I took interest in what they do and what Esoteric can do for me. I will slowly build my arsenal of products. I will continually support this local business and hope that others find interest the way I have.

Joe Linguini

Hello, Sent them a three hundred thousand dollar car. Communication with Todd wasn't that great. One of the items billed on Esoteric's bill was removal of wheels, the wheels were NEVER removed for cleaning of that area, I have pictures to prove it. The interior was dirty around the edge of the door panel's, they never even lifted the middle compartment to clean the leather. I received the car back with all kinds of electrical problems that Todd blames on the mechanic at the shop he works with, it doesn't matter, I sent it to Esoteric. The electric is mostly fixed, (Not by Todd) I had to pay. I still have a light that flashes on the dash for the front lift, it could cost from $1600.00 to $7000.00 to get it right. Todd doesn't take or want to take any responsibility whatsoever, all he has are blames and excuses, he even goes as far as to say I'm lying and took the pictures long after I received the car, that why would I have a camera with me when I picked the car up. Well, I sent him a video of the car being unloaded from the carrier to prove to him I had the camera with me, and to also show the car seats were covered by Todd's people before the car left his place and were still on the car when they took it off the truck. I mention that because he tried to tell me it must have been the shipper that got the inside dirty. By him saying that he doesn't even realize he's admitting the video he saw shows problems that he tries saying aren't there. He has to think before he speaks. After my last email with the above mentioned video, I never heard back from him.

Jeff Blum

Drove SUV up from Cincy to have Todd take a look. Black hard german paint shows everything. I had swirls and minor streaks, but I wanted them permanently removed and looking as good as can be without going overboard. Todd suggested a single stage paint correction with some spot compounding on the hood and isolated areas if need be. Car was fininshed a day early and they corrected 95% vs 75% in a single stage. Very rare, but with this level of expertise I understand now why exotics get shipped in from all over. Nice thing is they do all makes/models, not just high end. Staff is great. Car looks better than brand new. Highly recommend if you want the best.

Chad Carr

As a consultant to Fortune 500 leaders, many would do well to learn from the professionalism and service that Esoteric provides. From knowledgeable associates with a high EQ to modern digital workflow, my experience was smooth and predictable all the way through. As important to me was the quality of their work. I just picked up a new Z06 with the Z06 package done in STEK wrap. They did a fantastic job and, as importantly, they reiterated their intent to stand behind the job with any issues that arise. Would highly recommend their services.

David Holt

Great selection of products, friendly and knowledgeable staff

Katherine H

I recently took my new car to this detail shop and I'm really happy with the work. I had both the interior and exterior detailed and it looks wonderful. All of the staff I interacted with were very professional and the store itself was well maintained and clean. I will definitely return the next time I need detailing work done.

Garith Scott

They value your time and can answer any question that you have and produce quality product's.

Zach Bush

They do an exceptional job and are highly attentive to detail. Furthermore, they treat every customer, regardless the value of their vehicle, with a high level of respect.

Anna name

A very reputable and informative company.

Ben Bickham

By far the best place to buy detail supply’s! The facility itself is something to just stop in and see. Exelent prices on their supplies and haven’t met a person there that wasn’t friendly and very knowledgeable about the products they sell.

Dave K

Todd detailed my Z06 Corvette and it looked better than new. Absolutely amazing! I thought the car looked good but when he was done it blew my mind. After 2 years it still looks amazing. Will be going back this year for a refresh and can't wait. Would highly recommend!

Alex Sheedy

Insanely good detail. It is a little pricey but you will not be disappointed with the end result.

Casey Cottrill

Neat stuff & cool ideas.

kf_outside

Have ordered products via website, support is excellent. Had a few questions, e-mailed on a Sunday evening expecting to hear back on Monday but within the hour on a Sunday night I had the answer to my questions so I could get right to work Monday morning. Had some more questions after business hours on a Thursday evening, e-mail response within the hour. Simply incredible support regarding the products they represent. Stopped by to pick up some items, very gracious and welcoming folks, took the time to give me a tour of the shop and provided solid advice and recommendations. After seeing the shop and talking to the people there, these folks are certainly doing all they can to further not only their business but the detailing profession/hobby as well, and doing so at the highest level possible. The cleanliness and laboratory environment of their shop must simply be seen to be believed. Definitely swimming in the deep end of the pool here. For context, I'm not dropping off or working on expensive, exotic cars but am just a hobbyist seeking the best results I can get in my garage yet these folks treat and advise me as if I were dropping off million-dollar vehicles. In a time when the Service industry as a whole can seem somewhat lacking, Esoteric is consistently providing top-tier service no matter what your level of involvement may be. Highly recommend and very appreciative for all the products and knowledge they have provided me. Kurt F.

Todd Westby

I just purchased a new Corvette Z06 and had the "Paint Correction" done. I expected to get a nice polish and a "Clear Bra" on the car. What I ended up with.with blew away my expectations away. What they did was amazing and they were great to work with. Todd was awesome! I highly recccomend them. You get what you pay for!!

William W

Every trip to esoteric is a good one. Zach, Dan, Todd and the rest of the crew are always on their game and a huge asset to our community locally and the car community on a global scale. The value to price ratio is extremely high and you will not be disappointed. I highly recommend giving Esoteric a shot for your detailing needs.

Richard Bitzel

Another great Car and Coffee! Esoteric put on a great meet. Lots of exotics and quite a few Corvettes. I was glad to see a strong Corvette showing. Esoteric also had a new Pagani! Only 100 made and the one on display was #7. If you love cars check out the next Cars and Coffee of Columbus.

Johney Adkins

We visited the car show

tesla pete

Truly the best in the world for car detailing and service. Don't believe me? They will fly anywhere to work on your vehicle. Exotic cars are their speciality...

John D

I’ve been detailing cars for 25 years. Through trial and error I’ve been able to develop a great system on how to consistently maintain 100% customer satisfaction. With that being said, in my professional opinion, The staff at Esoteric are absolutely on point with technique, advice, and product knowledge. End of story

Anonymous

Extremely professional and friendly staff.

Seth Clarke

Fun, well run car show today.

Elisha Eiche

I was hired to transport a new Corvette to Esoteric. I dropped the Motorcar off and picked it up a few weeks later. I was shocked at the difference. I myself didn't see anything wrong with the original color of the Motorcar. Let me tell you I immediately noticed the difference when I picked it back up. I not only noticed the color improvement I also noticed the motor sound also. Amazing transformation of this vehicle. Not only did Esoteric do what my Client wanted they were also great for me to deal with on scheduling pickup. They are professional and accommodating. I was always able to speak with my contact person. Phone calls were also returned quickly. I would highly recommend anyone and everyone to Esoteric. Look forward to bringing my Clients other motorcar here in a few months.

Jim Turnbull

First class operation.!!

Nick George

Best place to go for any car enthusiast that wants fellow enthusiasts detailing their car. Top notch!