What a joke! I went through the drive-thru car wash (not the bay where you spray it yourself) paid for the most expensive one you could get ($14), the sign outside said do not pull in until an attendant is there, but the computer kept telling me to pull forward! Since no one ever came after I waited several minutes, I pulled partially in to see if the attendant was in the bay next door.
The guy before me got his vehicle sprayed down before he went thru the car wash, so I assumed that’s what was supposed to happen for me since I bought the most expensive one. I waited and waited, the guy finally came out and I said “are you supposed to spray this down” and he said no, you’re good to go! I showed him my slip and said I bought the most expensive one....?? So, he grabbed the sprayer, sprayed it a little and left. I pulled forward which no lights were telling me to pull forward or stop or back up! So, I backed up a little and honked and said it’s not working, he said go back a little, put it in neutral, then put it in park (which made no sense, but that’s what I did). Then he said he would start it. The very light, light shower of water went over it a couple of times and then the DRYER turned on!! Are you kidding me!!??The brushes never even came close to touching the truck!! It never got washed!! After waiting over half an hour to get in and then the help is too incompetent to know how to punch in the right wash!! I got a rinse!! The truck is still dirty, that’s 45 minutes I’ll never get back and I’m out 14 bucks!!
Then there is no phone number on my receipt or their website, so I have no one to speak to about my experience, to try to make it right by offering me the RIGHT car wash I paid for, or to refund me my money!! I was really looking forward to having a clean vehicle after all the winter grime, but hey thanks for nothing!!