You will be able to see the opinions of real people like you who purchase the products of Oilstop Drive Thru Oil Change & Car Wash (Car Wash) in New Mexico.
At the present the firm gets a rating of 4.2 out of 5 and this rating has been calculated on 138 reviews.
You must have seen that its rating is very high, and it is founded on a very high number of scores, so we may say that the rating is very credible. If people have bothered to value when they are pleased, is that it works.
As you know, we don't usually bother to write opinions when they are correct and we usually do it only if we have had a problem or incidence...
This Car Wash is included in the category of Auto repair shop.
They have always done a pretty good job and no last minute haggling over the price and you get what you pay for.
It was a quick sevice
This the worst place to work ever they schedule to work at a certain hour but yet if they have no cars to wash they don't let you clock and they want to keep you hostage till it gets busy to let you clock in and then the owner s son Bryant is very disrespectful towds the employees and he states all the time I will give you guys your tips if I think you guys work hard for them AND THEY TALK VERY BAD ABOUT THE CUSTOMERS THAT THEY SHOULD NOT COME IF THEY ARE JUST GOING TO TRY AND GET A FREE BEE AND BIG FOUL WORD
The staff at Oil Stop was amazing! They were helpful and very attentive. They never pushed any additional services on to me but just made me aware of things that I might want to get checked or changed in the future. I would highly recommend their services and the fact that you get to sit in your car while they change your oil and they tell you every single they do as they do it and show you your car part was really nice instead of guessing what the mechanics are doing. You also get a free car wash with an oil change! And the car washes are amazing!
Limited up-sell and courteous thorough service
Highly recommend, took in our family van mid road trip and they did a phenomenal job! Will definitely be back, we travel through here regularly.
One of the best car wash places left on town
If I could give them 0 stars I would! Website and $5 off coupon says open until 6pm. We drive up at 5:30pm and see an open bay with no wait and a couple guys standing around... as we pull around to the bay and they clearly see us coming they close all the garage doors and disappear. We then saw them sneak out of a different door and leave. Worst customer service and lazy people I've ever wasted money on. They lost a loyal customer for life!
Good workers fast service
Do excellent job. Really happy with their work
Good service
Very nice and chill
They do a great job, they're friendly and fast. I highly recommend them for a car wash or an oil change.
Great service. Fast and easy to get an oil change and also get a complimentary car wash. Which it is awesome as well.
I love this place where I can do my regular servicing and its quick. Keep up the good work guys.
The employees were very nice, up-beat, and got us serviced and out in 15 minutes.
Great, fast and great services, excellent car wash!
Ok I like it
Quality has fallen. Last 2 visits interior not cleaned thoroughly.
Do NOT bring your car here!!! Avoid at all cost! Had them check my tire pressure and about an hour I had a flat and had to replace the whole thing! You demand to speak to management and they’re conveniently never there! The tech refused to acknowledge or apologize for it! I took my car to a more reliable shop and they told me they didn’t preform my services right and they always get complaints from this location. This place is a scam. I love how they respond with an automated message to respond to your concerns by “emailing” them but you’ve already tried calling they corporate office and no one responds. Apparently they have a “mark” handling all their customer relationship calls and always goes to voice mail
Great work
Fast. Courteous. Clean. Not the cheapest.
(Translated by Google) The best (Original) Los mejores
I am a driver for a luxury car service and drive mostly black vehicles. As you can imagine they are soon hard to keep clean. These guys are awesome usually I'm in an out within an hour. Always making my life a lot easier. Thanks a million times oilstop is great
They're the best in Santa Fe.
They are closed all day on Sunday, unlike what their profile says here. Please don't waste your time and come over on Sundays. I have told this to them twice before. But it seems like that they haven't changed it yet.
I usually am very satisfied with taking my car to these guys. Not sure if it's because I took it at closeto closing time that they did a horrible job but I only paid for the interior. For the 20 dollars I paid I could of just done myself. I had already dusted my car and the vacuuming was great but they did not clean anything on the inside like the store said they would. My windows are still spotty didn't seem like they were touched at all. I didn't get anything wiped down with product or anything. Very very unhappy.. usually I'm satisfied with the work but I'll be looking elsewhere. Tried them out again today Monday June 26 and still very sad horrible paid 50 dollars to still have junk in middle vacuuming sucks not in a good way.. wipe down sucks my number 1 became a never again after two times no way..
They do a great job!
A much better alternative to Jiffy Lube. Staff is more knowledgeable and professional, and I like the 33 point service and included car wash.
I have a 65 mustang. They put power steering fluid in the break lines breaks went out , I could of killed myself and others
Carwash staff is awesome always a great job and they're honest*!! Trusted them for years!!! And you get a free carwash after so many they track your plate so u dont have to bother with cards *Nothing ever goes "missing" unlike other places in sf.
My favorite car wash. When in Santa Fe I always get my car washed there. Professional job with excellent service.
Fast friendly service
Favorite place to get car washed !
Get the buy 4 get 1 free carwash
Extremely friendly, professional, and detail-oriented! Best service in town!!!
Hotwax mmmmm
Little expensive but good work.
Great customer service!! In and out! A shout-out to Javier!!
Great car wash! Price was worth it, around 30 dollars to get a full interior and exterior clean. The clear coat they put on the car keeps it clean for a long time which is great especially considering how much rain comes through town.
I just had an amazing and pleasant experience at the Oilstop in Santa Fe. They were efficient, worked with military pression, fair , no hard sell on extras and quick. And it came with a discount on the very fine car wash. I highly recommend Oilstop.
I was so happy when I found this place since I was so dissatisfied with squeaky clean.... My initial experience was great for quite some time (years) and unfortunately the quality of their service has declined~ I’ve gone a handful of times and as of today’s visit won’t be returning...when I pay for a car wash and they can’t manage to “dust” the consol well and I end up having to do touch ups it’s just not worth it! It’s too frustrating doing someone’s job after you’ve paid for a service. It’s a real bummer not having a good car wash in town~
Serviced by Ben, Javier, and Javin. Great people, hard working, and courteous. First time coming in and definitely not the last thank you.
Generally a good place to clean & vacuum your auto. I’m a repeat customer.
Guys are awesome, & very friendly.. i highly recommend this place, this is my second time here, i went to get an oil change before my trip to El Paso but turned out I didn't need one quite yet they were honest about it, any other place would have just done it to charged me knowing I didn't need it they also refilled my fluids checked my tire pressure and wished me a safe trip, they put my mind at ease!!! So I really appreciate it.. I'll definitely continue to come here:)) Thank you!!
Oil stop is a great place to get a oil change and a car wash. Very friendly and knowledgeable staff. You do not even have to get out of your vehicle when you change your oil. They will bring you a beverage while you wait. There fast and thorough. You can also find promotions online to save a few bucks. I go to oil stop and have never had any problems. They show you your dipstick and make sure all fluids are topped off.
Quick and friendly service. Never a long wait time, usually there for my oil change about 15-20mins. Always offered a beverage during service & a free car wash. Very professional.
Been taking my vehicles for years, just wish they didn't make me feel guilty about just getting my oil changed. Wish they did tires. My favorite oil stop is SF's.
Friendly knowledgeable staff who updated me on every maintenance procedure they were doing. Didn't pressure me to buy any services. Gave me a free coffee and a coupon for a free car wash. They also worked pretty fast.
This is the best car wash in town.
Not cheap but great service outstanding customer service happy people very good experience
I don't write Google reviews very often (unless the service is exceptionally good or exceptionally bad lol), but I have been to this location for an oil change several times, each time has been a perfectly professional and pleasant experience. Little on the pricier end granted, but the service is well worth it. Especially Ben who appears to be a manager/supervisor of some kind. He very often goes the extra mile. He actually made it a point to tell me that he noticed a sizeable crack in my radatior, gave me the name of a place in ABQ that sells quality radiators for cheap, and even showed me how to install it, step-by-step. I can't really speak for the carwash side, but the oil change service is the best in town!
Excellent car wash.
I would not recommend this place for a quality service. I bought the waxing package and by the time it was done, it was neither waxed nor fully cleaned. There were streaks and bug guts that could have easily removed. To top it off they left it sitting on the street with the doors wide open and the keys in it.
It is like taking you truck to the doctor to get it's health report. The 33point inspection gives a status of the quality of lubes, fluids, points out any hazards, they even cleaned my knm air filter. Oilstop is my vehicle's current primary care physician! !!!
Best
Always great service, BEST CAR WASH IN SANTA FE!!!
Funny guys, great service
Best in Santa Fe
Highly recommended. We went there with our very dirty (especially the interior) car, and they did such a wonderful job cleaning it for a fair price! Great service. Very nice and professional people! I would definitely go there in the future!
There was a long wait but they were really helpful
First off, the pricing is much higher than the national average for car washes. But my wife had looked at reviews and said this one had great reviews, so I bit the bullet and bought the $29.95 wash (almost $33 after tax) - their cheapest "exterior only" wash was $18.95! Based on the price and the reviews I was expecting a pretty good wash. I was extremely disappointed. When they first "finished" it, it still had dirt on several parts of the body, the wheel wells were filthy and all the plastic parts of the truck (a brand new GMC Denali) were filthy. I pointed out several of the issues and they went over a couple of them but it was still lousy. I ended up just asking for a couple of rags and spent the next 5 minutes cleaning the remainder of the dirt off. I feel like a chump. This place is WAY overpriced and the quality of their work is way below par.
Ben E. harassed my wife in our opinion. She complained of his nonstop gawking at her and how rough he was on the car. The other two younger men were nice and gentlemen but Ben took over basically after he saw my wife. This guy Ben said he had her on Video. The next morning complained to owner David Beatty and he was cruel and showed NO concern towards my wife. He actually hung up on my wife. We will never go near this place again. Next Step reporting to Better Business Bureau
I was SO happy to find a full-service car wash other than Squeaky Clean that I didn't mind the slightly higher price. (Interior wet wipe is extra, but was done WELL. Their "Best Wash" is about $5 higher than SC, but is done with a much better wax. And their "Best Wash" combined with Interior Wet Wipe is only $2 more than a similar package at SC.) The waiting room was clean and inviting, and the attendants had on clean clothes and nice matching shirts. That's not really important to me, except that it relates to a higher degree of professionalism. Main reasons why I'll go back: The whole process took very little time on a sunny Thur. afternoon before Easter, and the interior of my car actually looked clean without my having to ask for a re-do.
Affordable, quality of service could be improved
Great service!!
They are fast and both times I was there in the mechanic bay Ben was really nice and informative. They drained/refilled my transmission, changed my windshield wipers, and adjusted the air in my tires in under 30 minutes once I was in
I just had my car washed and they did a terrible job I just got home to do it myself the old man that was drying my car was very nice so I should him where it was dirty and he left me standing there after I gave him a tip
Went to go have my truck wash when I went to pay handed the cashier girl my money and she put it in her pocket a gave me change from the register she is a thief GET RID OF HER SHES A THIEF
(Translated by Google) Very good service and very friendly staff (Original) Muy buen servicio y muy amable personal
Better than Jiffy Lube
Sat in line for about 5 minutes with no one there finally someone said I was too high tell me the exit very poor customer service 0 Stars
I come here to get my oil changed every time needed on all 3 vehicles. The service is great, especially from a guy named "William" aka Bill. He is super nice with a lovely magnum P.I. mustache and an attitude that just makes you feel welcome. He always makes sure I know everything that is going on and that I am aware of everything happening. Great guy and great company. If you ever go here to get service done try to get william, cause then you know the job is perfect. Trust me on this. Why? Cause I am deadpool.
Great job and very nice people!!!
This was the best oil change experience we have ever had. The service was outstanding. Ben, Jon and Javier made our day! We are traveling coast to coast from Indiana and they were able to get in and out with our class B camper van flawlessly! I would highly recommend this place to anyone in the area A+ a service across the board. Service with a smile! So charming. Thank you guys!
Always receive great service!
This was one of the worst car washes, and detailing I have ever had. First it was ridiculously expensive. Second after my car went through the wash it still had soap all over it. It was never rinsed properly. The attendants quickly wiped the soap into the car and towels. Then the worst laziest vacuum job I have ever seen. There was trash under the seats, and mud still on all the carpets. Finally when the lazy car wash attendants waved my down; I found out that the armorall treatment was never applied. I also found out that they did a half a## job on that too when I finally got them to apply it. In conclusion I will not waste time amd money there ever again. A total mickey mouse operation. The owners should be ashamed.
Fast efficient service, leaves the car clean and shinny. Great staff!
Best place in town for an oil change!!! I’m so blown away by the customer service. They are always friendly, communicative and fast! I see the same guys here every time and they always have a smile on their face. It really makes a difference in the experience. We put a lot of miles on our car, so we need an oil change more often than most. The prices and ease make it an enjoyable experience.
Did a horrible job. My oil was dirty and hurt my car and caused dysfunction. Don’t go here. Spend your money somewhere reliable.
I loved the attention to detail and excellent service here, my truck looks great after a week and 600 miles
These guys dont even deserve 1 star.. I got a basic wash just inside and out, plus I asked for dog hair removal.. came out to $31. They estimated my time of wait to 25 minutes, which I was totally fine with. An hour went by and they told me my car was done, but all I did was look in the window and I could still see a BUNCH of dog hair. So I told the manager who was no more than useless, he had a guy get more dog hair out he said.. and an hour later I ask for my first receipt so I could see what time I came in. I got there no later than 12:20 PM because I called at 12:08 and was only a 4 minute drive away, and here it was past 2:00.. with the man behind the desk telling me that I got there at 1:00. So around 2:15 PM comes around and how they give my car back is leaving it in the busy parking lot with the ignition ON and alone. I get in my car and all I see is dog hair, 2 hours of my time waiting, unhappy with my service, nobody even cared. I am commenting the pictures of the end result, because I could have done a better job with a lint roller and a self serve carwash. I reccomend anyone looking to get their money's worth to NOT go here. Unfriendly, unprofessional, and a complete rip off! I made it VERY clear I was unhappy with the job and not even a discount was offered. I was stupid enough to tip before I got my car back and I sincerely wish I had not now.
My car came out of this place dirty and damaged after purchasing the most expensive wash and detailing. After speaking with the manager on duty he agreed to put the car through again but said I would have to talk to Brian, another manager, when he came back to work on Tuesday about the damaged tire. After putting my car through a second time, again it was left dirty when they were finished. I took pictures of both instances and showed them to Brian two days later along with the damaged tire. Instead of taking responsibility he said they could only do so much depending on how dirty the car was beforehand. He also said that because no other cars were damaged that he wouldn’t accept responsibility for the damage done to my car. He agreed to run the car through a third time and still it was not thoroughly cleaned after they were done. In my opinion, this is the absolute worst service and practice a business can adhere to. Needless to say I would not recommend Oilstop to anyone!
They give you drink's
Just can't clean inside windows
Oil change service was amazing! Very nice and friendly.
Update June 5th 2018. Took car in again and this time added on the carwash. The honest and hardworking staff outside found an envelope with $150 in it hidden under my mat that I had totally forgotten about. They could have just taken it and I would have never known. Instead they alerted me to it and I gave them a fat tip. there is no question in my mind that this entire operation is top notch. Excellent service and trustworthy employees.
Good place to get car washed
Quick efficient service.
GREAT PRICES ON THEIER MULTI-POINT OIL CHANGES, PLUS YOU GET A FREE CAR WASH.
Outstanding service
Very professional
Excellent place for a carwash. Fast and good work
(Translated by Google) Great service. (Original) Buen servicio.
Great service
Went to get my vehicle washed , they did an awesome job. Id recommend this place over any others in santa fe!