Reviews of Big Wave Xpress (Car Wash)

Ernest Chavez

Everyone was super sweet, especially Sierra she helped so much. 10/10 going back again!

Joseph Cobb

I love this car wash. Great clean, great service! Get the monthly plan for a great deal.

Irvin Jackson

Nice car wash, but only went there because my favorite place was closed.

Lynda Caslin

Friendly staff

1974cervantes

Quick and clean!

JinnTacc

I used to go to the other car wash, desert suds or something. And let me tell you, this car wash is MILES BETTER, its cheaper for a really great wash even on basic, the vaccumes are free and they have a cloth you can use to clean the inside or wipe the water off the outside, that they are always washing and restocking. Unlike desert suds, you stay in your vehicle, employees do not drive it in for you. Which for me, is really good, i dont like getting out. There was an issue with people asking for change when i went there once and the employees were ALL OVER IT. They were not about to let these guys bother their customers. The staff are also extremely friendly people. I will now only take my car here because i know its good, and i feel like i 100% get my moneys worth.

Tyler Erwin

Paid for the 20 dollar wash and my wife’s car came out with scratches all over the hood. Told the management so they looked at the car then said the scratches were already there. Will never go back and I don’t recommend it! Here you go, these are the pictures he is talking about. Now everyone knows what type of owner you are

Jacob McCrory

Outstanding customer service! While using the vacuum an employee walked by and offered bottled water and animal crackers for free. I am very happy with my decision to purchase the unlimited wash package from a great establishment!

Courtney Riggs

Great customer service! My car leaves squeaky clean, scratch free every single time. Would recommend over and over again

Mary Sellers

Cleaned the car good

Alexia Ruiz

Great place to wash your car free vacuuming I loved it

Larry Fowler

The help could do more

Brooks Howell

I paid for the $20 wash and the car really did look great when it was done. I would recommend letting the employees know to make sure they gently push the side mirrors all the way in when they adjust them for you. I had my driver side mirror get knocked all the way open and then all the way shut again about 3 times during the wash due to the fact the brush caught the partially opened bit and pushed and pulled it. I couldn't really say or do anything to stop it obviously since it was mid-wash. I thought it was damaged, but luckily it wasn't. I will definitely be back, just a slightly unfortunate event. The microfiber cloths outside were a great addition and I thought the vacuums worked really well, too. I'll probably just end up pushing my mirrors in myself next time.

David Nunnelley

Excellent customer service with great rates and a through wash. Only request would be for those that pay for the premium monthly to include a second vehicle.

Jason Rowe

Quick, easy and squeeky clean!

Gerald Sims

Military Tuesday you get 2bucks off the price of a wash. Great service and a great price. 7 foot height restriction.

Elijah G

This is my favorite car wash in Alamogordo!!! Free vacuums after your car wash, friendly staff, super cool lights on the inside of the wash as well!

emie enriquez

Great place with friendly staff, especially Sierra Lowen!! She is always so friendly and helps me out. All the staff is great!

Danielle Bynum

Big Wave Express is awesome! Best wash you can give your car, great free vacuums, friendly staff! My kids loooved going through the wash :)

Danny mayer

Easy and it works

Amber Sedillo

Got my unlimited washes! Yay

Gregory Scott

Smart car wash

Crystal Silva

We're traveling through and saw this carwash, so we stopped and we absolutely loved it! Great prices! Awesome staff! Their vacuum system is powerful and they offer damp microfiber towels to detail your car afterwards! Loved it. Thank you

Imelda Meriwether

Best service ever! Plus car wash is excellent. Leaves my car super clean and shiny. I hardly have anything to dry after the wash! Highly recommended!

Angie Hernandez

I live in Ruidoso and haven't been to Alamogordo in a while. When I heard of this new car wash meeting up with some friends I couldn't resist taking our van through. Tested them out with the least expensive wash and awesomeness! Even with the cheapest wash they had 2 people spray and brush the front and sides getting those darn bugs and van came through very clean. Best perk is the free vacuuming at the end which is damn near extinction in or near small towns. Definitely will go again and go for the more detailed wash! You guys are awesome!!!

Sonny Reynolds

When we went the car wash had to be reset. They told us this after waiting for 10 minutes. We were told it would be just be a few minutes, however after waiting another 10-15 minutes we left. All we got was a “sorry”. With all the employees running around there they could have told us when we came that it’s not working, or simply blocked the entrance with the cones. Poor service and ownership.

THERESA Snyder

Best car wash in town

Pig Potato

The staff is super friendly and it gives excellent car washes.

James Johnson jph1148@yahoo.com

Fast. Easy. Clean car.

Dustin Trusan

Very Fast and the staff were prompt

Travis Watson

Nicest business I found in alamagordo.

Mare M

We paid for the $15 wash and the front, sides and tires were good but the back of the car we will have to wash by hand at home. This place just opened and the vacuum we tried to use was already broken. 3.5 stars.

PowerfulAutist

Cold, wet, and the ride of a lifetime, wonderful staff and over all amazing experience. 10/10 would wash again.

Kathy Otero

I need a car wash that cleans the interior, o/w it was pretty good...little expensive for a drive thru and was disappointed that no one is there to dry windows. Etc.

Branden W.

They have great customer service! The people at the kiosk did a wonderful job at explaining what each option gives you. Will go here again .

Cali

Love it! Just what we needed here in a desert town that rains mud. =0)

Maria Mireles

Just great and friendly

Christopher Schaver

Gets my vehicle clean. Hasn't damaged my car so that's a plus. Can get pricey unless you get a monthly membership. By far the best car wash in alamogordo that I've experienced.

Alan Holguin Sanchez

Fantastic Customer Service!!! Definitely worth coming back, plus who doesnt like free vacuums. Cant get better than this,especially in this little town!!

Katy Kenimer

I will not go here , horrible customer service and owner will not take responsibility for their car wash scratching vehicles, not just one car but several. They’ve been reported to BBB.

joseph rey

Great service

Eleanor Ornelas

Best car wash in Alamogordo with great customer service! Highly recommend!

feliz Hernandez

Awesome car wash. Great workers and the best vacuums in town!

Rob G

Staff is always friendly and attentive. Love the huge bays for vacuuming your car and that it's always free with wash! Car looks beautifully cleaned on the other side and there are towels that are complimentary to use for drying. Dryers could be a little better/longer, but not a deal breaker. This place is the best thing that happened here. Keep up the good work!

Lora Faith

Great car wash, got horrible tree soap off my husband's jeep first time through, we will definitely be going back here.

Albert Yoshida

Fast, in and out. Cleans car well. $20/ month all the washes you want.

Marton Sanders

Great, awesome place all around.

Maria Thorn Mireles

Love this place

Chris Williams

Same Tyler. I went there a couple months back and had scratches all over my 2015 mustang GT hood. I don’t know if they clean the brushes. Definitely would not recommend.

george zydyk

Great way to get your car washed

Desiree Hacker

Good price. Free vacuums, and membership options are good price as well

jax 8910

I got the $20 washie-wash and it was very good. Friendly staff and I like that they pre-spray your wheels, tires, and bumpers before going into the actual wash. I also liked that the cost was an even $20 - no fumbling around for change to pay added tax. My car was dirty going in and very clean going out. $20 is a lot for a wash and spray-on wax but it did a good job. Vacuums are free and work well. I really could have used those free towels that everyone is talking about. But I didn't get any and didn't see where they were. It would have been nice to wipe off the extra water that the dryers didn't take care of.

michelle wright

We did the $20 wash and the back of the vehicle was still dirty and the middle of the hood was completely covered in scratches.

William Quigg

Phenomenal customer service! Above and beyond!

mariela salayandia

Amazing place!! Such great customer service! Will be a returning customer!

kyarra moore

I pay monthly to get my car cleaned as much as I want. I love that luxury. The girls folding the mirrors need to relax. My mirrors are motorized so they can't be pulled and tugged to go in. I like the vacuums as well. Everyone is nice .

Ashley S

The subscription service is very handy. I love the brushes that actually clean my car, and not some sprayer to glue down the sand from the wind. Definitely have my business!

Della Armenta

What a super place to get your car clean at, sure you have to vacuum your own car but they don't charge for the use of their vacuums, and they offer complementary dry rags to spruce up your car and wipe down the inside.