Worst experience ever. I am a local and have given this car wash a chance about once a year, hoping they will get better. I do believe in supporting local businesses but not when they offer poor services and are run basically by a minor. I went there this last Saturday and there were two vehicles in front of me. I have NO problem waiting when a business is super busy or even if they are low staffed. But when I watched the entire crew of about 6 guys talk, laugh and good off WAY more than work and I had already been there for 45 minutes with no real idea of when my car would be done, I lost it. I asked to speak to the owner and I got a teenager, the owner's son who hasn't clue one about how to run a business or treat customers. I confronted him on the fact that they were all goofing off and not working and he got very nasty with me and I suggested he not do that, that I would let people know about the service I got and that I would write a review and it would hurt his business and he informed me that I could not possibly hurt their business. Maybe not but if you want to wait an exceedingly long time, get so-so service and watch workers not work, then this is your car wash! I am through giving them a chance and my husband who washes approximately a vehicle a week there said he is done too. Tourists. Espanola is 45 miles south, Santa Fe an hour and Alamosa or Raton is a hour north. Their problem is they are the only wash like it in town and they know it and you get that attitude with your service as well. Oh by the way, the prices are not the prices. Watch out!